Absolutely the best experience. Greeted warmly, the testing done by the office manager was explained perfectly, she was pleasant and we joked around. The optometry side to the visit was fun. Very knowledgeable and pleasant. I ended up not purchasing the glasses there as I was running out of time. They all were helping me choose so thank you for your patience and effort!! Possibly that is what they do with an indecisive patient. Either way I would highly recommend this practice. read more

I had such a great experience at Advanced Eye Care. The exam was very thorough and they helped me find glasses that I absolutely love. Everyone there was so friendly, patient, and helpful. Highly recommend! read more

Fast and friendly service. Will return next time I'm due They address my concern and gave me a referral for dry eye. read more

The Dr. Is insensitive and inflexible to new patients on a fixed income. Zero Stars if this system would allow it. Advanced Eyecare feels like Advanced Insensitive No Care Eyeware. read more

Love Mona Gill, always so thorough and kind for eye exams. They offer a rebate for contacts too if you order a year supply. Everyone in office is so helpful and lovely, I wish I caught the assistant with the cool nails because she is delightful. Julie the receptionist is super on it keeping in contact with me regarding my insurance prior to visit so I knew what to expect. Big thank you Diego for fixing my wonky glasses that have been falling off my face for weeks now lol. Been here times before, compared to other eye care places in SLO this is my favorite, and I will def be back for my eye care needs. read more

The receptionists was very rude. It was not a welcoming environment. I would not recommend this establishment to friends and family.

The staff was nice. The problem was a prescription that was written incorrectly it was suppose to be for left eye not the right eye. I don't know who was at fault. The pharmacy read the rx that was written by the doctor. The staff denied it was there fault. Other than that they were nice enough to take me in right away. read more

Dr Gill rushed my exam, didn't talk about my test results, and didn't disclose to me there was an extra charge for retina imaging. Staff was polite, but seemed inadequately trained. On the other hand, Diego was professional and knowledgeable. I may look for a new optometrist. read more

When I made my appointment with Dr. Gill I expressly requested an exam for eye disease, not an exam for prescription lenses. Before my appointment, the front desk assured me that I would not have to pay for exams until my Medicare and supplemental insurance paid. After numerous testing, all showed no concerns with eye disease. I then met with Dr. Gill. She said she was going to do additional exams for re-fractions. I mentioned that I just came in for eye disease exams, but she ignored me and proceeded to do the exams. Before leaving I was asked to pay for the refraction part of the exam - $56, since Medicare did not cover that exam. I was surprised and unhappy with the answers I was given. I explained that before and during my exams I was explicit that I was there only for potential eye disease exams. Again I was told that infractions are part of the exam and the front desk insisted that I make a payment of $56 to cover the infraction exam, Since Medicare did not cover it! Advanced Eyecare is a disappointment and I will be not be returning. Instead, I will visit Dr. Johnson's office for future care. He is an opthomoligist who doesn't depend on infraction exams to sell eye glasses. read more

Dr. Gill and her wonderful staff are SO welcoming and professional. She has excellent up to date testing equipment and takes the time to really know her clients. I am a new patient and as a retiree, am very relieved to have such a wonderful eye doctor here in our new community . read more

Fantastic treatment. My wife got the Glasses she wanted all done in house and our insurance was accepted there! Thank you!

Coming into a bright, clean and customer friendly office with an open concept is just the beginning of a great experience. Staff take the time to chat and make each customer feel they're needs are being attended. Take time to look around if someone is in front of you. They have an excellent selection of glasses with competitive prices for the frames they are selling. Quality over quantity. They have a huge selection but it's not the warehouse you get lost in at other vision centers. Everyone is friendly and personable. They explain every step and take the time with you. You don't feel rushed out pressured. I highly recommend Advanced Eyecare and it pays to support local small business! You definitely get the red carpet treatment and you can feel great you're supporting your neighbors and community! read more

The staff was very nice, welcoming and helpful. I felt that my eye exam was very thorough and they were very transparent about what my insurance covered and what I would have to pay out of pocket. I'm very happy with my first visit here and will definitely come back. read more

Travel nurse from out of town... they were able to fit me in and get my glasses ready before I left town. Super nice and professional staff! read more

Dr. Schachter is the best eye doctor I have ever had. His eye exams are incredibly through, the equipment is new and state of the art, and his staff is friendly and professional. I always felt like my eyes were in good hands. This is not your average eye place where they give you a quick eye exam and you are on your way - they examine you not just for contacts or glasses but actually to check the health of your eyes. They use the latest technology like retinal photography (a better option then dilation - in my opinion) and they also do this wavefront refraction that can see if your eye has any aberrations. Bottom line - You always get a comprehensive eye exam. I always went to Dr. Schachter when I lived in Pismo Beach. I am now in the San Diego area and still have not found an eye doctor of his caliber. I will actually be trying a new place in San Marcos next week and I hope it will be similar to my experience with Dr. Schachter. If you are in the Pismo Beach area and need an excellent eye doctor, I highly recommend him. read more

Had an appointment scheduled for two weeks. The day before, they text to confirm with a completely different time. When called, they say the doctors schedule changed so the appointment has to change. I scheduled my vacation around this and now I have to try to find a new doctor and appointment and I needed an eye exam tomorrow. Now I'm going to be out of luck because they don't honor their appointments. Waste of time and terribly inconvenient. Update: I told your employee I could not make the other time and she only offered a different day and explicitly said the appointment I had scheduled was not going to be honored. She did not just offer a different time. She cancelled my scheduled appointment. After leaving this review someone did call and offer my original appointment back but there's no way I would feel comfortable with a doctors office that is treating patients this way. read more

Beautiful office, super friendly staff (every single one of 'em), good selection of frames. This place is THOROUGH. Give yourself an hour and a half for an appointment if you're a new patient. They did tests I didn't know existed, for problems I didn't know existed. As a first time customer, I was introduced to a staff member that did several tests in several different rooms, in preparation for the exam with Dr. Schachter. Everything was well explained, and they did a good job of asking probing questions. I feel as though my eyes have never gotten so much eye-doctorly attention, ever. The exam with Dr. Schachter was actually pretty quick since most of the tests had been done just prior, but he went over the test results in detail and answered all the questions I had. Also very friendly. Some of the images were pretty cool to look at. They really do have the latest and greatest state of the art digital stuff. Overall, probably the best and most inclusive "eye exam" I've ever had! read more

I'm very disappointed in my recent experience here. I left work early to see the optimetrist for new lenses as they were scratched. When I arrived, Sarah met me out on the floor and inspected my glasses. She told me she would order me replacement lenses and that it would take 2 weeks to come in. I asked for a receipt or documentation confirming the order; however, she said I didn't need one. Fast forward 2 weeks, I called the office to check on my lenses and was told they had no record of me coming in. Now I have to wait another two weeks. Again, I'm really disapponted. I can't believe this is how they treat their customers. I've had better service at lense crafters. At least you get your glasses in an hour. I will definitely not be going back to this office. read more

Dr. Schachter has set up telemedicine during the covid crisis and it was such a smooth and easy transition to use this. He was so helpful and accommodating and I'm so thankful I didn't have to risk going in to the office. Thank you! read more

Best eye doctor on the Central Coast!!! I recommend him to EVERYONE because not only is he a very educated eye doctor his staff is top of the line!!! Venus and Diane are amazing and they are lucky to have them!!! Laura is a very very educated Optician! Please everyone come here because you will NOT leave here disappointed! read more

There office staff is very nice and welcoming. They have a great selection of frames to choose from. I have been going there for about four years now and have never had any issues. It's very easy to make appointments and love the appointment reminding texting option. The doctor is very personable and professional. The staff that does the pre-screening testing are also great. I would definitely recommend! read more

Dr. Schachter is sooo smart and a great doctor. He diagnosed my problem right away. Cataracts. He referred me to the best surgeon in SLO, Dr. Johnson. I have been seeing Dr. Schachter for years and I appreciate that he uses cutting edge technology to get incredible photographs of the eye to monitor change over time, provides high tech glaucoma testing, and cares for my dry eyes! The staff is accommodating and friendly. I wouldn't go anywhere else!! I'm soooo pleased to be in such good care at Advanced Eyecare!! read more

The selection of frames is fabulous and office is beautiful . The staff is excellent and the doctor is fantastic. I'm really happy I started coming to this office and would not go anywhere else. read more

I've been with Dr. Schachter for the pat few years and he's been nothing but amazing . Always a great experience when I'm in the office, whether it's to pick up my new glasses, contacts or for my annual eye exam. Best eye Doc around hands down! read more

Very thorough eye exams and friendly helpful staff. My family has been going to Dr. Schachter every year since 1995 and we highly recommend.

I feel that I get a state-of-the-art exam at Dr. Schachter's who uses the most modern equipment available. I have been extremely happy with his staff, services and over all concern for the health and longevity of my eyesight. I have a potentially debilitating disease of the eyes which can cause blindness (and has caused my father to go blind) that I feel he addresses to the best that medicine can at this time. read more

You will not find a better eye care professional! Dr. Schachter has the most up to date equipment and tests available. His staff is friendly and professional and they have a great selection of eyewear. I have been wearing glasses or contacts for 42 years and I have never received better care!!! read more

My family has been seeing Dr. Schachter for over 10 years. The friendly, knowledgable staff and cutting edge technology are a big part of the reason why we are patients. The atmosphere in his office is both beautiful as well as professional. There are so many styles of glasses and sunglasses to choose from. I would recommend his services to anyone. read more

i am sorry to write this negative review, but i just picked up new glasses that function much worse than my previous ones. my wife & i have driven close to 200 miles on two trips to your office from solvang. i have gone thru a lengthy office visit & have spent $170.00 on glasses that do not work properly. i do not think the rx, especially on the right eye is correct. worst of all is that without the double bifocal, i am unable to see to even do something as simple as combing my hair. i am unable to see clearly looking up. in fact, i can't even see my forehead clearly in a mirror. your employee told me at the time of the fitting, that i really did not need the double bifocal. i mentioned my preference for glass lenses, but the cost of glass double bifocals is not cost effective any more. as a consequence, i decided to get the plastic ones. after much time with me, your employee said that he did not think i needed the double bifocals & with the single bifocal i could get the glass lenses. i foolishly opted for the glass lenses. perhaps if dr. schachter had done both the exam & fitting things would have turned out properly. as it is, the glasses are useless to me. robert deming read more