This gentleman runs a top notch electronics and phone repair shop. We are repeat customers and he always remembers his customers and is very personable. He has a high degree in quantum physics so he knows what he is doing. Replaced my girlfriend's full front and back of iPhone in 2 hours. He even threw in a free screen protector and gave us a discount while sticking to the top notch materials. Excellent value! read more

Ali Repaired a Lenovo Ideapad with a broken hinge. Professional Efficient Repair Charges are reasonable. Highly recommend read more

Mr. Ali provides great service at reasonable prices. He has replaced a broken screen and battery in my phones. Both repairs were done expertly and quickly. I highly recommend Alibaba Cell Repair. read more

First off I hate to leave negative reviews but ....I paid $90 for an Iphone 11 pro screen for it to be lagging and glitching all the time , causing me to have to reset my phone in order to get my iphone screen working again . Every 20 seconds my iphone screen completely freezes . I was told there were 2 options , one being a screen that costs $90 , another being a screen that costs $149. I was told that both options work perfect so I went with the $90 option. If the man that attended told me at the beginning that the $90 screen option would lag and glitch and not function , I would have gladly gone with the $149 option. Then I brought it in to see if they could fix it, however one of the employees said he attempted to check it out , but there was nothing that could be done , and he spoke to his boss. His boss told him that if I wanted to replace the screen in order ti get it functioning, I would have to pay full price and not get the difference in price. Please next time be transparent to your customers so that they don't have to leave negative reviews , and on top of that you would've made an extra $60 have you had told me in the first place the $90 option does not function properly. read more

Cracked my screen my S21+ on vacation. I dropped off my phone and picked it up within 2 hours. The price was fair- comparable to the other quotes that I got around the area. Relieved that my phone is working again! Note that they don't answer their emails. I've requested a quote twice via their website without a response. Just pick up the phone and call them. read more

I found this place because I was looking for someone to do some board-level repair on a keyboard I had. I needed to replace the micro-USB connector as the old one had gone bad. Ali took one look at the board and knew exactly what to do. He even let me watch and ask questions about what he was doing! Thanks! These days, with so many companies trying to get us to throw away devices when they stop working, wasting our money and polluting the environment, it's important to remember that, in many cases, things can be repaired! Knowing about a place like this and giving them your business can save your money and help out the planet! read more

They fixed my wife's Apple Watch Series 1 after the battery connector had been spliced. The price was reasonable and the customer service was good. read more

Took a few iPhone to have the battery replaced with no issues. Anything more complicated than that I would take it to the Apple Store unless you want to risk additional problems. read more

I've seen it for years but decided to go here instead of Apple this time. I'm so glad I did. Almost bought a new iPad since I needed a battery AND a new screen, but now it's good as new. We had travel plans and they worked hard to ensure it was complete. I highly recommend using Alibaba whenever you're unfortunate enough to need help with your cherished electronics. read more

Mr. Ali is wonderful!! Just took my computer in again for an up-date and was so surprised at how quickly I got it back! Mr. Ali is always friendly and patient with all the questions I ask. If you want great service at a great price, I recommend you take your phone or computer to Alibaba's. read more

I have never had to get a repair done on my phone before, but it was my lucky day when I ended up splitting my screen. When I took it in to Alibaba the next day, they were transparent, patient, and quick to work. My iPhone 12 pro was almost as good as new in an hour for a fraction of the price provided by apple. After an issue arose with the new screen, I decided I'd take it back in as they offered a 60 day warranty. Again, without failure, Ali worked his magic. He explained the issue and the process, all the while humoring me while I sat with him. I'm thankful to have been in the hands of someone so skilled in their craft. Many thanks to Ali and the gentleman who repaired my phone. A million thumbs up. Update: A week or so later and the screen is still working! Ran into a couple issues with touch input, but turned the screen on and off and it was fine. Also, with a replaced screen you will receive an indefinite notice in settings about an "unknown part", though this won't interrupt any normal functions. read more

We have an old iPhone 8 that was given to my daughter to use with wifi only. The microphone didn't work so we took it to Alibaba to get it fixed. He checked it said he could do it. It would generally take three hours so we picked it up the next day and it was perfect condition. Worth the price that we paid and we got a new screen protector and a new case in which he kindly did everything for us. I would 100% suggest you come to Alibaba if you need your cell phone or any other product fixed. He is honest, kind and willing to help. read more

After all these years I finally cracked my glass on my Samsung phone. I don't know how anyone can live with a cracked screen!! I checked the net for cell phone repairs and found Alibaba in Centreville. I drive by this place all the time and finally stopped by with my phone for repair. I can see why this place has so many good reviews. The owner is very nice and knowledgeable. He recommended staying with a Samsung screen. It seems like he is open every day of the week which is very good to know. I dropped my phone off and picked it up in a few hours. The cost was reasonable. The phone is just like new and it seems the screen is so much brighter. Love it. Thank you Alibabba! read more

I took my pre-teen's phone into the shop this afternoon. I told them my story of woe that my daughter is addicted to her phone but it stopped charging. They fixed it before they closed today. And I don't have to go through another night of *DRAMA* from her! Great customer service, wonderful prices, quick and great work! THANK YOU AGAIN! (They repaired my laptop screen before) read more

Alibaba Cell Repair - All fixed! - Electronics Repair Near Me - Centreville, Virginia

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If I could turn everyone away from this business I would. The owner is a narcissist and he speaks over you just to get in his last word. He yelled at me over the phone when I called in for an update, even after he is the one who suggested to give him 2-3 days for an update. When nothing was heard from him we would call in and he would insist he has thousands of clients and repairs he's working on and "you are not the only one". No communication is provided and they are not clear about anything. Do not take your business to this awful place. If you read other reviews you can see the owner is known to argue with customers. He cuts you off when you're speaking and gaslights you. While he may be able to fix our iPad he for sure is not someone who should be in business of customer service. They should set a clear expectation of a timeline instead of hastily accepting your device for repair, setting a 2-3 day diagnostics but never providing any updates. They held onto our iPad for several days (of us going in person or calling OURSELVES for an update) and when they finally told us the battery was not the issue and it would be a bigger repair to the motherboard which is fine and we were willing to move forward, even with them being completely unprofessional. We let them know the iPad is our kid's and we would like it back as soon as possible. They told us to agree to their online estimate to proceed, which we completed same day. We wait.. and wait.. three weeks go by (the timeline they gave us) and again NO COMMUNICATION. My husband stopped by after work to ask for an update and again the owner gaslights him saying we were supposed to pay the estimate in person or over the phone before he would get started. This was NEVER said to either of us and it doesn't even say that on the invoice or online portal ANYWHERE. Paying is not the issue, it's the fact that they do not communicate anything and wasted four weeks (including the first week of just diagnostics) of our time and never even bothered to follow up. Had we known, we would've paid that day. Awful people and customer service. read more

Ali is the BEST cell tech!! Brought in a s8+ that had been ran over. Wasn't sure if there were internal injuries..... luckily only the screen had to be replaced. He finished it very quickly (while I waited there). Very satisfied with the work & customer service. I definitely say go see him instead of buying insurance!! read more

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Im very disappointed with the price they charge here. they try to charge you as much as possible that it costs more than your old versioned phone. And one more thing, don't pay anything before they will estimate your a price. It's NOT about "free service ", it's about honesty. U can get much lower price without having replacing unnecessary parts of your phone. read more

Alibaba Cell Repair - The estimated price they offered me. - Electronics Repair Near Me - Centreville, Virginia

I cannot believe there are so few reviews of this place. Do not be deceived by the small store front on the small plot of line in Centreville. These guys are the best. Example 1: I cracked my ipad 6th generation screen. First time I ever broke the screen of an Apple product. I called Apple and they gave me a quote north of $200. A quote high enough to warrant buying a new one. I texted Alibaba and he quoted me almost half the price. I didn't believe it but I trusted them. They told me it would be ready in 2-3 days. Except they texted me in less than one day to tell me it was ready for pickup. They did an amazing job. They did it in less than 24 hours. They overdeliver! I will be recommending these guys to everyone I know. The best. read more

Fast reliable honest service with reasonable prices. Fixed my phone screen issue. WIll be back Highly recommend read more

I dropped my encrypted thumb drive off on a Monday for repair. I was moving my laptop trying to straighten up around the house, when I accidentally bent it out of shape while it was in my laptop. It was already bent but still working prior to this incident, but I heard it crunch and knew my thumb drive had gone on up to glory (heaven). To no avail, I tried to make it work by unplugging and replugging & bending it back into shape, but nothing worked. It wasn't looking too good when I dropped it off, the associate said "I've never worked on an encrypted one before". I called on Thursday to receive a status update and was told "it's not looking too good. The motherboard tech in Leesburg still has it." I felt my soul drop to my ass. I decided to let them keep working on it, then I got a call on Friday saying it was done and they could retrieve the data. Since I provided a brand new thumb drive at drop-off, I had them transfer the data. So within the span of 5 days, my thumb drive died, I received news it wasn't looking good, then it was repaired. I'm just really happy because I had important data on there from years worth of work. Notes: They provide text message & email updates. Diagnosis was $20 which is paid when you drop-off. Total: $70. Parking is horrific and getting in and out of that little area can be quite dangerous. read more

I came to this location with an urgent need to fix my iPhone 11. I accidentally dropped my phone and the entire screen shattered. The owner of the shop was very knowledgeable on not only the obvious (my screen not working) but the software side of things as well. He has my phone fixed in an hour. His professionalism and expertise lead me to also trust him with repairing my MacBook. I payed for him to fix both that same day. Basically, if you're looking for an efficient, knowledgeable reasonably priced repair go to Alibaba. He won't disappoint! read more

I came here before, my first time i did change my iphone screen. It went good and cost $100. But now is my second time, they up-charged me before they got a part. They said they will contact me once they got but they kinda forgot. But i came back and they fix for me right away. read more

5 Star review, on top of a previous 5 Star review! I must reaffirm the impeccable, honest, quick, helpful repair service Ali provides in addition to the welcoming, friendliness of Gibson. Returned yesterday within the 60 day warranty period as my kiddo's previously replaced cell phone screen was loose at one corner, in addition to blue lines across the fully functioning screen. Due to the cracks on the tempered glass screen that was installed during our last visit, it was agreed that additional physical damage had occurred to the phone & the warranty would only cover the loose corner. I thought that was very fair, however long story short Ali had the available discarded parts to completely replace the screen, ridding it of the unsightly blue lines at no additional cost! Over our brief 2 visits, as repair time is quick, it felt as though time spent with friends & just not conducting business transactions. When people love what they do, it produces happy, loyal, repeat customers & that's exactly what they have in me. Welcome to the neighborhood guys, so glad you're here! read more

First time getting my phone screen (iPhone XR) repaired ever. Walked in, paid $100 ($10 of this $100 was a tip), and 90 minutes later I had a perfectly functioning phone again. No complaints. read more

I've used this business three times to replace batteries in various iPhones. They have a 100% success rate, which is more than I can say for the Apple Store's 50% success rate. These are experts that know what they're doing. Their rates are competitive or better than those shopping mall contemporaries. These folks are courteous and diligent, to boot! I barely had time to finish a pastry next door, when they texted me (other phone) that my repair work was complete. Highly recommend. read more

Super fast! I just walked in to replace some parts for my phone and they were really nice and good at what they do. Very satisfied with the price and the warranty system. Thank you for great service! read more

Alibaba Cell Repair - Electronics Repair Near Me - Centreville, Virginia

Great spot! Very knowledgeable and helpful with Apple products! Tons of case, chargers and other accessories for sale! They also have great deals on refurbished iPhone! Quick service read more

These guys are awesome. Pricing is good. Great process. Timely. Why pay for a big ball operation when great local business like this exist. Just go there and don't worry about it. OK, I am an idiot and broke my screen AGAIN. My fault. I bought a gigantic protection device for the phone and it was too darn big so I stopped using it and of course eventually I drop my phone enough times that it broke. so I went back to Alibaba. Same great service, a recommendation for a better case To suit my needs, and now I don't have to buy an expensive new phone. This is a small business with a fantastic approach and tremendous service! read more

I have been going to Alibaba Cell Phone repair for about 8 months now. The first time was that my son's iPhone had water damage and Apple could not provide me a decent explanation. Instead they wanted to sell me a $350 replacement. Alibaba opened and inspected the phone and explained that the motherboard had water based corrosion due to multiple water contacts. Explains what my son is doing with his phone. I had gone there as another iPhone's Home Button did not work. Before, I went to Apple Support, they mentioned that they would have to change the screen too as it is integrated and quoted me over $175. Alibaba showed me that the connection of the Home Button with other parts was broken, replaced it and that was it. Charge was around $100. I have also had my cell phone battery replaced. I have purchased used handsets from them and its been good. Recently I got my laptop repaired at less than 50% the cost quoted by DELL. I had dropped my laptop, breaking the hinge and some of the body around it. It is a touchscreen laptop. The repair is such that as if the accident never happened and the touchscreen works as expected. My experience has been that their charges are reasonable, they are polite, courteous and take the time to properly explain the problem to you. BTW - they understand the problem unlike the Apple Support technicians. They also warranty all work done by them. And they use Genuine parts as and where applicable and possible. read more

Awesome. Reasonable prices and quick turnaround. My phone's audio was fixed as promised. I will definitely come back especially considering how Apple is running their services now... This place truly is a gem. I highly recommend. A+ read more

The outside doesn't look like much, and I was skeptical as I came up on it. I had an iPhone with a shattered screen and some various other issues as my phone is old. I call earlier asking if they did same day service I dropped my phone off and they gave me a time quote and when I returned about 40 minutes early, the phone was ready, clean, they repaired my home button as well for free since it was connected to the screen somehow. My phone also has a screen protector on it Great service, quick, and professional workers. read more

I tried to fix the cracked screen of my iPhone by ordering a replacement from the web....big mistake. When it was all said and done, I wasted 3 hours of my time and my iPhone screen had lines running down it. Epic fail! Took the phone to Alibaba and in an hour my iPhone was back up and running in pristine condition. Lesson learned! Leave this to the professionals at Alibaba! read more

I needed a broken screen replaced on an iPhone. Alibaba had it done the same afternoon, and it looks great. I'm very happy as a first-time customer here. read more

Awesome service.I've been here atleast 10 times already.Great honest quick service. I highly recommend them to anyone needing electronics repaired. Keith read more

I cracked the screen of my Google pixel 3a so I went here to get it fixed. Dropped in a little over an hour before it closed and got it fixed on the same day, which was nice. The total came at about $130, which was higher than I expected but still cheaper than all the competing stores in the area. Would definitely recommend read more

Unfortunately not a honest repair place. Plz be aware. Recently fixed an iPad mini screen. These guys charged huge amount, I asked them is it worth to fix the shop owner said certainly it is worth. When I left the iPad for fix the battery was working 100% fine. Now after screen repair the battery cannot hold charge for 5 minutes. Whatever they did the battery is dead now. When I called to express my concern he directly start attacking me like I did a crime to trust his repair shop. Now he asks for another huge amount to fix the battery which himself damaged. So the price of this old iPad will cost me way more than a new one. Just wanted you guys to be aware. read more

My phone was smashed to smithereens.... pretty much obliterated. And they were still able to retrieve my data. Please please always backup. Worth the trip to see what they can do. If you bring it to your carrier or even Apple (if you have an Apple phone) they pretty much don't do anything at all. Go see what these folks can do! read more

Alibaba Cell Repair - Still got my info....please always backup - Electronics Repair Near Me - Centreville, Virginia

Good, fast, and reliable service! Really nice and good assistance. I had to fix the screen of an iphone 7+ and the guy there fixed it within 20 minutes and it's a lot cheaper than fixing it at those middle stands at the mall. Next time I need to fix something I am definitely coming back:) read more

I requested a quote via Yelp and Ali responded promptly. I was asking for the prices on two different phones, and the price was the best of the five quotes I requested. We ended up having only one of the phones--my wife's LG4--fixed. We took the phone over to his shop and it was fixed in less than half an hour! We received an email alert when it was finished, as well. The quality of the work on the phone is top notch--it looks like new. As an added plus, the shop right next to the shopping center with Kung Fu Tea and Park n Shop, so you can go get bubble tea and banh mi while you wait! read more

Replaced my battery for my iPhone 8. Very quick response and reasonable priced. Would definitely go back. read more