I had brought in my Xbox Elite controller after one of the buttons had become faulty. Brandon did…read moreseveral diagnostic tests to figure out what had been causing my issue and was able to do repairs to restore its functionality! Additionally, the store also offers free warranty on its repairs in case the problem were to resurface down the road. Great customer service and somewhere I will go in the future for electronics diagnostics and repairs!

I Needed Some Of My Electronics To Be Recycled. I Called And They Said They Could Recycle. I Came…read moreAnd Dropped Off Six-Seven Phones And Two iPad Tablet Computers. The Gentleman, Brandon, Was Happy To Take Them. Good, Quality Service. Their Other Services May, Or May Not, Be A Good Value........ Can't Speak To Them.

I needed speakers installed in my living room and he installed them without damaging the walls more…read morethan necessary. The Best Buy people that came earlier said they would be only able to install it while making holes in the wall, near the floor under every speaker and also some holes in the ceiling of the basement and they would not repair those holes. Glebe was able to much smarter without any visible damage so no repairs were needed. His charge was a lot lower than Best Buy so I tipped him well.

I don't like leaving negative reviews, it takes a lot for me to do so. Especially when it comes to…read morea small business that's been around awhile like Glebe TV. But my experience with them was bad from start to finish. After my TV suddenly stopped working, I sent Glebe TV an e-mail they have listed on their Facebook page (because their website doesn't work) asking for more information. After 2-3 days passed, I got no response. This was a sign of bad things to come, but I disregarded it as no big deal. I then called them, got the needed information, and dropped off my TV a couple days later. They charge a $95 non-refundable deposit fee to get an estimate, which can be applied later to the cost of repairing the TV. While dropping off the TV, I was told I'd get a call in "a couple days". A couple days came and went. I called 14 days later after never hearing from them. They still hadn't even tested the TV to see what was wrong with it. I'm frustrated, but continue to wait. I call back a few days later once again and no status updates. At that point I was then told a technician will call me "first thing in the morning". This call never came. Finally, after 20 days they called me first and gave me an estimate. So just to be clear, I paid $95 dollars for an estimate that took 20 days. For me, it would've cost another $200 or so to fix the TV so it made more sense to buy another TV. If I would've known it'd take 20 days to get an estimate, I would've never went to Glebe in the first place. They never apologized. I asked for some type of refund for the lengthy and expensive estimate and lack of communication on their part, but I was met with dismissive attitudes and kept getting the run-around to call back at another time. At this point, TV's have become throwaway items and in most cases it's probably more cost effective to just buy a new one. I don't recommend you take your TV to a business that can take up to 20 days to give an estimate, does not initiate contact with their customers, and is dismissive/unapologetic to it's customers. Very disappointed.

It is rare to find an electronics repair shop but to find one that is a true gem is a blessing…read more Michael is a well trained professional who greets you in the most personable manner. He truly meets no strangers. My CD changer hadn't been used in years and seriously needed some loving care. Michael kept me apprised via text and repaired it quickly and well. I found his pricing fair. Thank you Michael. Your efforts are much appreciated. Mrs M Miller

His prices are very high. He works out of the lower level of his townhouse. I drove a Bose over…read morethere because the CD player wasn't working. He wanted $140 (from what I remember) to look at it which I paid; you have to leave it. He then called and wanted $395 to repair it taking off the $140. I then called Bose and they paid shipping and repaired it for $150.

Spent $165 getting mt iPhone 12 pro max rear glass replaced, it lasted less than a day before it…read morebroke. It was an aftermarket glass that was worthless. My phone now has 3X as many cracks in it than before the repair. They said they might give me $30 off a second repair, why would I want junk parts again. Use another repair shop

I have insurance through AT&T. I filed a claim for broken back glass and mic at 10am. I called back…read moreat 12pm to check on my claim if I could come in. They told me they still don't have the claim available. I asked them how long it usually takes for claims to come in. The employee told me an hour....sir it's been two hours. I've been trying to fix my phone for three days now and all they do is give you the run around probably until you don't show your face anymore. Seems like they have too many claims to handle for 2-3 employees. Mind you I pay monthly for insurance so I expect way better service and quicker service. I just need a replacement because that's what the employee told me they do for broken mics. I just want to fix my phone so I can upgrade my phone and get out of yalls hair. Employees are nice but seem lost and misinformed. Customer service needs a lot of work.

This business has relocated for unknown and unexpected reasons …read more I called in June to see if they were able to repair my Electro voice powered speaker. They said yes - Speaker brought in and 69.00 Diagnostic Fee paid - the were very efficient in determining My amplifier component was Blown -- They said I would need to pay for the replacement component up front and I authorized payment for "new amp " via credit card via textual and phone communication . I specifically told the Manager that I wanted Electrovoice OEM replacement components- They said no problem and speaker would be ready in approx 2 weeks . Segway -- 3 months later - they said delay was that they Did not have a Technician on Staff and job was on hold till they could find a replacement technician. I became somewhat suspicious when the manager kept trying to sell me on idea of getting a custom replacement speaker -- Told him , No Thank you sir-- Then he tells me That the future for investing was Cryptocurrency and they had a on site Bitcoin Vending Machine - that worked by digital payment . I told him I was Not interested and we needed to focus on the task of repairing my speaker. I had made multiple calls over the summer to check on the status . The Manager would not return my calls by text nor cellphone conversation. However, when I utilized someone else's phone with a different # , he would pick up the phone and answer promptly . I went there to see WTF was going on . He assured me that it was a labor issue . He needed more time. Long story short - he has some ? " Technician" "complete the repair" . I go to pick it up and notice that there is an aftermarket Brand Amp ... I said this was not what we agreed on . He stated when the initial tech ordered replacement OEM amp - it did not fit I said to him- that he did not order the correct Mfg OEM Why ? Because I personally called Electro voice in Greer SC and gave them the serial number and part numbers on back of matching speaker. They verified they had exact replacement and also offer a factory revamp and repair of my unit . I thought one stop connect would be a faster and effective solution I was totally Fooled by this Con artist -- I now have a speaker with incorrect bootleg part that still doesn't function properly -- I called to ask for refund and I would return the Bootleg amp . The manager has now moved the business ( He said that something unforeseen had occurred and they were in the process of relocating to Herndon). He has stood me up with more excuses beyond reasonable and professional consideration I have been more than patient - trying to give the guy a break ( that was my Mistake ) He refuses to answer my call . I would like notify the Police but this is a Civil Matter -- I would not let these people change a light bulb in my flashlight -- This Business is unethical , unprofessional and totally inept . Guess I will resume our discussions in small Claims Court -- Bottom Line : Stay Away And I do not believe Yelp and its reviews as well .

Great price and service! Fixed my cracked iPhone screen in just 20 minutes. Highly recommend.read more

Fantastic service & super fair prices. Nice people too. It's a good day when you find a services…read moreprovider that you can confidently turn to with no question when needed. Look no further.

Another good job. They got the part, came on time, and solved my problem. Most of the cost was the…read morepart, which you can't blame on A-1. The tech inspected for other potential issues as well.

This is a wonderful addictive store to do business with…read more They are always helpful. Reminds one of the way business was conducted in the past. Won't find many like them today.

Guess no longer discount for Potomac Green residents. Always use this store to replace light…read morebulbs, boxes and boxes and always received help and a discount. Now help but no discount.