1. Cell Phone Specialists

    1. Cell Phone Specialists

    0

    Fairfax, VA

    Cell Phone Specialists

    4.9 (61 reviews)
    Closed Closed
    Updated 1 month ago

    Get pricing

    Response time

    40 minutes

    Response rate

    100%

    Services - Cell Phone Specialists

    Data recovery

    Cell Phone Specialists Photos

    Recommended Reviews - Cell Phone Specialists

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    1 month ago

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    7 months ago

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    1 month ago

    Very quick repair and high quality parts used. Friendly, and easy to work with. Thank you!

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    2 years ago

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    1 year ago

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    2 years ago

    Helpful 1
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    2 years ago

    Naim did a great job, very responsive, and did a replacement of a cracked iPhone back glass at a very competitive rate!

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    2 years ago

    Amazing and efficient service!! Very affordable too!! Thank you so much and I will definitely be coming back again!!

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    1 year ago

    Business owner information

    Photo of Naim S.

    Naim S.

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    2 years ago

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    4 years ago

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    2 years ago

    I recommend this service if you need to fix your iPhone or iPad screen. It is usually the same day service and the price is reasonable.

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    2 years ago

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    2 years ago

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    2 years ago

    Excellent and on time Service. highly recommended. Naim able to fix our IPhone white screen with unbeatable price.

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    2 years ago

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    3 years ago

    Helpful 2
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    4 years ago

    Business owner information

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    Naim S.

    Thank you so much.

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    4 years ago

    Helpful 1
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    2 years ago

    Went in for back glass replacement. Very reasonable price, fast, and after care service was awesome. 100% recommend

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    4 years ago

    Helpful 1
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    3 years ago

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    5 years ago

    Helpful 1
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    3 years ago

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    4 years ago

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    3 years ago

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    5 years ago

    Quick to respond, friendly and helpful as well as fast service at a fair price. I will recommend!

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    Photo of Jazz M.
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    5 years ago

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    4 years ago

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    3 years ago

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    4 years ago

    Quick cell phone repair, parts in stock, quality work, cheaper than the competition.

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    4 years ago

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    5 years ago

    Fantastic service. Replaced the screen on my iPhone 8 within 30 minutes of my appointment time.

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    6 years ago

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    4 years ago

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    5 years ago

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    5 years ago

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    6 years ago

    Very fast and easy. Got an iPad screen replaced for $60. They had it completed in 3 hours. Very friendly service. Would go back.

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    6 years ago

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    7 years ago

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    Page 1 of 2

    Ask the Community - Cell Phone Specialists

    It does not appear the store still exists in Chantilly anymore. Did you move?

    Yes, we moved to Fairfax 11166 Fairfax Blvd 5th floor, Office F24 Fairfax, VA 22030


    When did this location close?

    7:00PM

    How do I backup my data before bringing in my phone for repair?

    Which model phone? iPhone, or galaxy

    Don’t See Your Question? Ask Away!

    Review Highlights - Cell Phone Specialists

    In the past I have had several ipad and iphone screens also replaced by Naim and he has always done outstanding work.

    Mentioned in 20 reviews

    Read more highlights

    1 Stop Connect - This is the aftermarket amp that I told them not to use

    1 Stop Connect

    (20 reviews)

    This business has relocated for unknown and unexpected reasons …read more I called in June to see if they were able to repair my Electro voice powered speaker. They said yes - Speaker brought in and 69.00 Diagnostic Fee paid - the were very efficient in determining My amplifier component was Blown -- They said I would need to pay for the replacement component up front and I authorized payment for "new amp " via credit card via textual and phone communication . I specifically told the Manager that I wanted Electrovoice OEM replacement components- They said no problem and speaker would be ready in approx 2 weeks . Segway -- 3 months later - they said delay was that they Did not have a Technician on Staff and job was on hold till they could find a replacement technician. I became somewhat suspicious when the manager kept trying to sell me on idea of getting a custom replacement speaker -- Told him , No Thank you sir-- Then he tells me That the future for investing was Cryptocurrency and they had a on site Bitcoin Vending Machine - that worked by digital payment . I told him I was Not interested and we needed to focus on the task of repairing my speaker. I had made multiple calls over the summer to check on the status . The Manager would not return my calls by text nor cellphone conversation. However, when I utilized someone else's phone with a different # , he would pick up the phone and answer promptly . I went there to see WTF was going on . He assured me that it was a labor issue . He needed more time. Long story short - he has some ? " Technician" "complete the repair" . I go to pick it up and notice that there is an aftermarket Brand Amp ... I said this was not what we agreed on . He stated when the initial tech ordered replacement OEM amp - it did not fit I said to him- that he did not order the correct Mfg OEM Why ? Because I personally called Electro voice in Greer SC and gave them the serial number and part numbers on back of matching speaker. They verified they had exact replacement and also offer a factory revamp and repair of my unit . I thought one stop connect would be a faster and effective solution I was totally Fooled by this Con artist -- I now have a speaker with incorrect bootleg part that still doesn't function properly -- I called to ask for refund and I would return the Bootleg amp . The manager has now moved the business ( He said that something unforeseen had occurred and they were in the process of relocating to Herndon). He has stood me up with more excuses beyond reasonable and professional consideration I have been more than patient - trying to give the guy a break ( that was my Mistake ) He refuses to answer my call . I would like notify the Police but this is a Civil Matter -- I would not let these people change a light bulb in my flashlight -- This Business is unethical , unprofessional and totally inept . Guess I will resume our discussions in small Claims Court -- Bottom Line : Stay Away And I do not believe Yelp and its reviews as well .

    Great price and service! Fixed my cracked iPhone screen in just 20 minutes. Highly recommend.read more

    uBreakiFix by Asurion - Pre-Repair Photo of Pixel 6 Pro having battery bulging issue and screen separation

    uBreakiFix by Asurion

    (65 reviews)

    Brought my phone here, on a Monday afternoon, after seeing that my screen on my Google Pixel 6 Pro…read morewas separating, while inside my case. I called first to ask if they were open and available - They were. I had never heard of this store before. Upon arrival I was quickly seen and discussed the issues with the employee there. The employee stated that they did not have the Pixel 6 Pro batteries in stock at that location but that I could travel ~40 minutes to one of their other locations and get the service done there or I could wait and have one of their regional staff managers bring a battery another day, or have them order a battery. Since they offered the service, and it's built into their price, I opted to have them transfer the battery from the secondary location, figuring it would be faster than ordering one... I left with my phone and waited a few days. The receipt stated that I'd be notified by 06/11. So on the morning of 06/12 I contacted the store to inquire if the parts had come in. The employee stated that the parts were in-store and that they had called an left a voicemail (and gave me the time of the VM call) on my phone, but I never received it. No worries! I'm sure they did leave me one. I'm just happy to finally be able to get it fixed. Not stressing over a day! Upon arrival they stated that they were going to put my phone into a repair mode and that they wouldn't be able to access any of my data while it was in that mode, and to enter and exit that mode they'd need my PIN (which they DO NOT write down or keep in any way). Very happy to see that their customers' personal data, in their phone is secure, and that curious eyes wouldn't be looking through it (not that I think they would!) Nice to see they care to educate and re-assure their customer base. They also use GENUINE and not aftermarket parts for Google and Samsung, unlike other shops. The only gripe I had was the price -- but then again, who doesn't whine over an expensive bill?! ...$150+ for a battery replacement seems a bit much. But, I do understand that they need to pay for 2 staff members every day, insurance, rent for the space, and parts... But, at least maybe give first-time customers a 10-30% discount to keep them coming back, maybe..? Another shop told me they'd do the battery replacement for $80. But again.. who doesn't want best price? It's crazy to me that it's failing so soon, when I've always kept it in a case, only dropped it twice, and always take care with it. I ordered the phone in April 2022, from Google, for just over $1,050! I am happy with the service I got, and hopefully this will be the only time I'll have to make such a heavy investment into a phone that's not even 4 years old to me yet... Great job on the work, uBreakiFix. Hopefully I'm good for another 3-4 years, at least!

    Quoted a ridiculous rate for a minor fix. Just a loose button, wanted to replace entire frame.read more

    uBreakiFix by Asurion

    uBreakiFix by Asurion

    (33 reviews)

    My laptop's fan was being FAR louder than it should; after getting an initial diagnosis from Best…read moreBuy (where I bought the computer), the folks at Geek Squad recommended this location. I was excited--after all, it was only a short drive from me--but I was also nervous; I've had issues with computers before that had taken months to get fixed. I didn't want to be computer-less for all that time! Thankfully, the folks at uBreakiFix live up to their name. Even though they had to order a specific part for my computer, the repair was finished within a week. Every step of the process that I needed to know about was explained in concise detail, and I never found myself asking "Wait, WHAT are they doing to my computer?" And throughout the entire process, the people I interacted with were kind, cheerful, and patient. If you have a device that needs repairs, uBreakiFix is the place to get those repairs done. (Also, several employees complimented the stickers I had on my laptop. That has nothing to do with the repair, but it made me very happy.)

    Brought my iPhone 12 Pro Max in for a back glass repair. It cracked almost immediately after I put…read moremy case on, and they blamed me instead of their workmanship. When I removed the broken glass myself, it came off in one piece with zero adhesive and debris in the corners -- clearly the cause of the crack, not misuse. I brought it back and asked for a proper reseal (color didn't matter to me). They installed an aftermarket glass that looked fine and held up with my case. Later the phone got rained on. Because the back glass was never properly resealed to IP68 standard, water got inside and the phone is now stuck in recovery mode -- almost certainly a fried motherboard from that leak. The Herndon manager refused to warranty it, calling it "water damage" and ignoring that their failed repair is what let the water in. I then took it to the Myrtle Beach location to try drying it out -- they cracked my screen and said Herndon would coordinate a replacement. That never happened either. Two locations, two failed repairs, zero resolution.

    Cell Phone Specialists - mobilephonerepair - Updated July 2026

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