My daughter in law bought a ceramic turtle from them among other things and myself. When we got home we notice the head of the turtle was broken and that the saleswoman (who was nice) did not wrap or protect the item. So the next day (Tuesday 8/11/26 at about 2:15pm) we went down to exchange the item and the guy behind the counter was rude and said he would not exchange it and said "you broke it!!!" He also said "you don't have to shop here" what a jerk and very unaloha for someone who works in a shop, in a local location! No aloha spirit! In fact quite the opposite. I'm from here my daughter in law is not, great show of island hospitality! So shame on Alice in Hulaland for having this guy behind the counter, hope he's not the owner. read more

Old man was creepy and fucking rude. Should not be running an establishment that only seems to hire young girls. only go here if u want a bad experience.. read more

RUDE OWNER AND OVERPRICED. If I could give negative stars, a middle finger, and some long overdue karma I would. I went in with my baby stroller to buy a pair of sunglasses in the entrance of the store after trying them on, about to go to the counter to pay and he rudely yells "excuse me miss we don't allow strollers in here." Alrighty then, looks like you don't want any business either. I never go on yelp to write negative reviews but this guy called for it. Sadly, it's the owner and I see his name is Stanton, so no hope in change there. Lots of negative reviews of the ways he's mistreated customers and his business, it's so overpriced in there, that's probably what still keeps them afloat. But one of these days you are gonna snap at the wrong customer dude, & good luck with that! Alice in Kookland out! read more

Hate to do this, Steer away from this boutique, not sure if it's the owner or worker, but this individual is racist and rude! Their credit card machine was down, and we stood in line for over 15 min no one told us, when we got to the front we had two items that totaled about $20.00. He told us cash only, so luckily I had a 20 I told him that's all I have on me in cash, since obviously everyone is digital now. He then snatched away the items and told me he wasn't going to sell it to me. I asked why, he then put it into the machine and it said cause with tax it was $20.81 then proceeded to tell me again he wasn't going to sell it to be and to write him a review. Very sad, cause we were planning on coming back to buy all of our take back presents. More importantly, No customer should be spoken to like that read more

Alice In Hulaland - How much the total was going to be - Jewelry Near Me - Paia, Hawaii

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always the best of the best service- owner is the best and his main employed forgot her name - she thinks i own a deli! --she is the best service oriented person in all of Paia yea he doesn't want strollers in store. too small eh brah! chill ***** star read more

I wish I read these yelp reviews before I decided to shop here. I would give this place 0 stars because of the rude old guy who apparently is the owner. The woman working was really nice and helped me find my size, but the old guy got upset when he saw my items in the fitting room and said he had to take all the items out first before I wanted to try 2 more shirts. Totally fine I understand that as someone who has worked years in retail in the past. But his tone was totally rude and condescending. He took the 6 shirts I had in there and threw them on the floor by the register. Literally on the floor in front of me. Then he said you're not gonna take any of these. And I said no they don't fit. That's why I'm trying other sizes. I finally found a shirt that I liked that fit me just right and I came out and said this one fit, but this other one didn't. But I brought it out for you. Then I looked at him and he just rolled his eyes and looked away. Great customer service! I don't know if it's just he's racist, tired of tourists, or people must steal here. But he's gonna be really good at driving people away if he keeps up his attitude. You would think that during this pandemic businesses would be wanting to keep customers but this guy is just trying to drive everyone away. Well if you're looking for a place to shop in Paia avoid this place at all costs. The past bad reviews I read about this place now are on point and people are not exaggerating about the old guys so called "customer service." read more

Honestly if I could give negative stars I would.. Today (Mothers Day) my 4 yo and I were yelled at berated and actually kicked out by the owner of the store for NO REASON.. I was trying to pick out some soap to by for my best friend who was in a HORRIBLE head on car accident 2 days ago. We went to the back of the store and I was looking at the soap, my son was looking at the figurines on the bottom shelf (he has 2 friends he was picking something out for and something for me for Mother's Day) from the sec I got to the soap the owner stood right next to me watching my every move. My kid went to touch the wooden whale (his friend is obsessed with whales so it was a perfect gift) he snapped at my kid "u cant touch that." I looked over and said "I got it thank u" he looks at me rolls his eyes and very rudely goes "oh yeah u got him!?" I said "yes but I will say that you are making me pretty anxious just standing there staring at me" he began yelling that "this is his store and he can stand anywhere he wants" I said "ur right but it's just making me anxious" and with that he ripped the soaps out of my hand and told me to "get the fuck out of his store. He didn't want my money and to never come back.. "while I tried to de-escalate the situation in front of my child because my child was completely confused on what was happening. He continued to berate me in front of customers and yell at me to leave his store. When I walked out, I tried to shake it off as much as I could, but as soon as I turned the corner, I instantly began to cry... I'm a single mom trying to show my son how to be a good person on a day that means something to someone and to have been treated like that was so jarring and hurtful. This store used to be my favorite store in Paia, but I will never set foot in it again.. not just because he asked me not to but because of what happened.. I just don't ever want anybody to feel the way I felt today because of some angry man. If I still have your attention with the story, thank you so much for reading. read more

I went to this store for the first time. The owner may not be a bad person, but he seems to have bad preconceptions about women. For example, I gave him my card at the checkout and he gave my husband my card back and he gave me a weird look. Anyway, there's no reason to go to this store and feel bad, so don't. read more

I have called Maui my second home since 1974 and have shopped here since it has opened with Stan the Owner. The apparel is so fresh and I get numerous compliments. Maui style through and through. Really, what other retail store has a Willie Nelson song named after it? Only here. So burn one down and get with the plan. Love these people to death! read more

very terrible experience. very terrible customer service. very overpriced merchandise. i'm currently on vacation with my family and was trying to do some window shopping. everything was fine until i apparently go into "restricted" area to see the necklaces that i was interested in. keep in mind, there no actual signage indicating the area was restricted, just a piece of plywood a cone and a stepping stool. i was back there for a few minutes before i start getting yelled at that i wasn't allowed to be back there. i quickly apologize and try to leave the area and as i try to leave he begins to curse at me. next thing you know he's coming from behind the counter cussing and chasing me out the store. he told me to leave and never come back, all in front of my family, consisting of children and elderly. even as i exited the store he proceeded to yell at my sister. for context me and my sister are both black and japanese so we are noticeably of a darker complexion compared to the rest of my japanese family and he only treated us in such a terrible manner. it was hard not to take it as anything other racism/sexism. it wasn't till i left the store and am down the block my uncle reports back to me to say that he apologized as soon as he realized how big my party was and all the potential business he was going to lose. he can keep his apology and his overpriced products. it was an honest mistake and now i'm being harassed. very disappointing experience. i knew i had to come to yelp and warn others and was even more disappointed to hear about the negative experience of so many others, especially women. i do not support businesses like this. read more

I love this shoppe. Nice assortment of unique merchandise and friendly staff. Came here to last year during my travels and circled back again to pick up more treasures (another fun hat!). read more

The old man is an a**hole. Sign on the door read "OPEN". Tried to open the door it didn't open. Other patrons walk by and tried the same thing. I tried to help, thinking it may have been jammed. The old man through the window way in the back of the store yells, "We're f**king closed!" Maybe the sign should have been turned around to read "we're f**king closed" then. What a joke of a store. This old man has some "ka mea i hoʻokae" coming to him. read more

I love this store and I love Stan. Great Maui vibes and tons of cool goodies inside. Stan is da man! read more

Alice In Hulaland - Feeling Willie Good right about now - Jewelry Near Me - Paia, Hawaii

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Great store with great people. Excellent selection of cool gifts. Check out the music memorabilia o read more

Alice In Hulaland - Jewelry Near Me - Paia, Hawaii

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I have lived in Maui for 10 years, love to go to Paia and shop. I have purchased several things there. It has always been a nice experience. My sister was in from Memphis TN and I was excited to take her to Paia. I recommended Alice in Hulaland because of their unique style. We discussed the fact that she could not try on the clothes with the sales person, she did not mention there was a no return policy, in fact she was very helpful in showing us clothing items. She purchased a top and pants, there was not a place to try on clothes, so we took them on home to Kihei. Unfortunately, the two items did not fit, so we went back a couple of days later to return the items. No problem right? Wrong, we were informed there was a no refund policy, however we could choose any items in the store for replacement. We told the girl we were not told upon purchase, the sales person pointed out a tiny sign below eye level at the front of the store. I let her know that my sister was from out of town, and if she could reverse the purchase that would be fine, she stated rudely that there were no returns and walked off. This was a different girl than we interacted with on the day of the sale. She was very rude. If you shop at Alice In Hulaland, make sure of your purchase, as you will be stuck with it. The Aloha is definitely missing in this shop, read more

Funky, eclectic, hippie boutique that was very fun to check out! There is a good mix of items, such as patches, magnets, tshirts and jewelry for a variety of prices. The staff was friendly and helped my husband secure a dressing room to try on a shirt. Gotta give the staff credit for dealing with crummy shoplifters while still having a positive attitude. While there were locally made earrings that I bought, I'd love to see more locally made items at this shop. read more

I read some of the disparaging reviews, but my experience here was great. It's a cool store that has been here for nineteen years, and worth a visit. If you don't have fun shopping here, you need to check yourself for a pulse. We had lots of laughs looking at their line of "dirty" socks, oven mitts, and tea towels, but I can't post pics of most of them here. My wife found a great pair of tie-dyed workout leggings for $26, amongst other gifts and novelties that we picked up. The owner and the ladies that work here were all very friendly and nice to us. He has an extensive collection of autographed photos of celebrities that adorn the walls. I enjoyed talking to him about them. Willie Nelson is one of his best friends, and has even written a song about this place, which they played for me on request. read more

Alice In Hulaland - Jewelry Near Me - Paia, Hawaii

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We waited 2 hours for this cluttered, crappy store to open just to try on a pair of pink glasses in the window. After trying them on and putting them back, "Stan" flew into a rage and hurled F bombs at me because i missed the sign that said, "STAY THE FUCK OUT OF THE DISPLAY WINDOW". Nice. He absolutely lost it and yelled at me in front of other customers after i apologized and followed me out of the store to yell at me more. There is something really wrong with this person. Very scary anger issues. read more

Rude employees. The owner practically ran after us while shopping in second room to make sure we weren't stealing anything. Very uncomfortable experience. read more

Zero stars two thumbs I've spent plenty of money in this place over the years,so I was disappointed,pissed,and angry when I was thrown out for life for no reason,,cus I was in there talking on my Bluetooth,cus I ain't no thief ,he thought I was crazy and I've been 86ed for life ,who's crazy Stan is crazy always has been ,,did me a favor cus won't be tempted to go in there any more, everything in there is ordered on wish from China,it's all cheep and crappy ,I won't be buying my pipes there anymore,, so if you like buying cheep crap have fun,,I won't ,I never write reviews but I did this time cus he's not very nice read more

LOVE Alice In Hulaland Reminded me of when Spencer's or Hot Topic used to be awesome, but 100xs better! They have so many incredible items to choose from that I spent an hour perusing, laughing, and could not get enough. Staff were so friendly and helpful. Excellent values. read more

Terrible customer service. My family was followed around and asked to follow ridiculous directions in order to shop. Skip this spot

Wonderful local shop filled with lots of fun items! We stopped in for a quick look around and left with more than a few things. Staff was very fun and friendly! Highly recommend checking this spot out when you're in Paia. Shop LOCAL when you visit Hawaii! read more

We have gone here several times over the years but sadly this time was disappointing enough to write this review. When we opened the door we were turned away because we had a stroller. Their reasoning? There isn't enough space to move it around. This is untrue as I have been there before. What if it had been a wheelchair? I don't think the could discriminate then. read more

0 Stars. FOR THOSE THAT DO NOT KNOW... THAT OLD MAN IS THE OWNER OF THE SHOP!!!!! I used to love the store for having cool stuff that I could probably use to decorate my room... also was very good friends to most of the girls working there and some times would stay to chat with them for around 10min and browse around looking if they had anything new yet.... ONE DAY, I had just gotten in the store and this OLD MAN followed me around to ask me "ARE YOU GOING TO STAY HERE FOR AN HOUR???.... ACTUALLY, CAN YOU PLEASE LEAVE? YEAH I WANT YOU TO LEAVE MY STORE!! " I was Shook, when I thought about to ask why, I looked at my friend at the desk and she wasn't really understanding what was going on either... so I left. I bought this beautiful opal necklace that costed 75 dollars at the time in that store and everyone who asks me about it, l tell them to buy somewhere else but that nasty cluttered place. It was just ridiculous to hear that im 86 in that store , specially for being one of the workers in Paia. Im sure he knows I'd never serve him!!! read more

Great creative curated clothing and gift shop. Watch the owner Stan forv45 years as he became a better and better retailer. An affordable shop for get retail therapy read more

Everybody's outta their damn minds, man. It's a shop. Dude built a cool, hippie shop on the coast in Paia that has all kinds of rad stuff and tourists wanna knock his rating cuz ... why?? Everybody has good days and bad days, not everything goes your way and the world ain't perfect. I am/was one of those tourists from LA and I thought the shop ruled. Designs were super dope and the owner was cool enough to me, but what do I even care? He's got his dig happening and I got mine. It's like a handshake among strangers in a mall. Settle down, everyone. read more

Everyone here was super gracious and helpful, the one star reviews of this place seem unwarranted as I'm sure lots of shoplifting does occur in such a large store. They had some really cool unisex handcrafted necklaces that I really liked! read more

Very cute store with some fun clothing and knicknacks. Strong hippie vibe. Staff was very friendly and helpful.

Our go to "Paia" tshirt spot! They're so soft... and love their simple designs. Make sure you get one size up if you do get some since they tend to shrink. Friendly folks! Though the shirts are not cheap... They're soft but definitely not soft in the wallet! We'll definitely be back! PS: they don't accept Discover CC... read more

Saying that Hawaiian hipsters shop here should be enough to tell you that this store is pretentious, overpriced, snotty and unoriginal. What is it about island life that necessitates a hipster mentality? Isn't that the OPPOSITE of what it's all about? Being relaxed, easy going, accepting, uncaring of material things is what it's really all about, so yeah this store doesn't quite jive with the real feel of Maui. Same crap you can get elsewhere at 5 times the price, total tourist trap, one of those places that people who have no idea about real life (and the value of a dollar) can say "OMG I was totally there!" Congrats, you got scammed. Rude staff, tye-die skirts that cost $150 (actual price - $25 anywhere else). pics of dead and bygone celebrities extolling the virtue of the store. Pass by the window, that's about all you need. read more

Great store but the 60 year old man who works there followed my family around the whole store today. So rude. Saw him and other staff (mostly him) being rude to other customers as well as they have so much crap jammed in the store it was falling down when people were scoping the racks. I couldn't wait to pay for my overpriced merchandise and leave. Super annoying and I won't be back. Pretending to dust shelves etc, while giving me side eye. I like to shop and buy souvenirs but this p*ssed me right off. read more

This shop is like a mix of local Hawaiian staples, coupled with a vintage shop that you can find in most major cities (band tees, for instance), and some unique pieces you'll only find here. It was a breath of fresh air from the super cheesy tourist shops selling the same stuff from likely the same distributors everywhere else. I almost bought everything, but since I was on the way to dinner down the street, I settled on some goofy stickers with a hand doing the "aloha" sign with an NSFW image resting on the palms. You weren't going to find that sticker at just any ABC store, so it was a must buy. If you're in Pa'ia and want a unique keepsake, come here. read more

Tachy store that barely offers more than an airport gift shop. Staff is rude as well. Wouldn't waste my time here.

Bought a necklace, paid $85 and then walked into a store around the corner and saw the exact same necklace for $62 (not on sale), pretty disappointing and the sales people were not willing to take a return, owner needs to reconsider this policy read more

I loved the large selection of items for sale. I did not love the man behind the counter. He acted like he didn't want to be there. Very grumpy and not helpful at all. The young girl working the back of the store was a complete sweetheart. I really wanted to wish her good luck. I would not want to be grumpy man's co worker. read more

This place is horrible. Or maybe just the staff is terrible. The owner needs to hire a new manager. If I could give this place zero stars I would. The young lady that appeared to be the "store manager" was extremely rude. I was trying to exchange an Xmas gift of jewelry that I had never worn, and didn't like. I didn't want a refund just to switch for something else and buy more things as well. She was no help, calling me a liar that She didn't trust I had not tried it on. She flat out would not let it happen. I'm a local and was trying to support local business. In her literal words, "get the F out or I will call the cops or the owner" i didn't do anything except ask for an exchange. She then stated ... "NO is a complete sentence and an answer I gave you. You're a woman, so you should know the meaning of NO" She was so out of control it was embarrassing. I have no idea why this request set her off. I will NEVER ever shop here again. I will NEVER recommend this store to any visitors (I work in a hotel) and I will tell people to NEVER support here. Hopefully the owner, Stanton, knows about the rude customer service and how this girl is literally driving away business. Seems like the other reviews say similar things about how this place SUCKS !! read more

Horrible customer service. They do not stand by their products, even defective merchandise. Recently I purchased several hundred dollars worth of clothes from there and one item after washing it per instructions developed a small hole in the sleeve with some discoloration as well. Defective for sure. I called to let them know that the product was defective, was told by a very nice girl to bring in the item for exchange. When I did bring it in I was told by the manager (blonde dread-locks) "this is over a month old, I can't do anything about it." I asked her to look through the telephone logs to see that I had called in about it only after maybe 2 weeks after purchase. She just stared at me. I told her that I don't live near Paia and was told to bring it in the next time I was in the area. I had the receipt. She refused to exchange the item...stating over and over that I purchased it over a month ago. I can't understand why that was such an excuse. Why does that matter? The top still is discolored and has a hole in it. I explained that I have shopped there for years and I would appreciate a simple straight exchange. Surely the same item can't be defective as well? Nope...no way. So I guess I'll never shop there again! I really hope the owner Stanton Cohen reads these...Stan, you must have better customer service and stand by your products. A defective product it out of your control but to make a customer happy IS in your control. Unfortunately, I will tell everyone not to shop there. Boo on Alice in Hulaland. read more

Cute, cute cute store! This little boutique has really cute tees at a pretty affordable price - and some other more pricey boutique-y brands. They have their signature "alice in hulaland" tees in various colors and materials. some are see-through, others partially see-through, and some just your regular 'ol vintage tee. I got my sis a shirt from here to bring back home as a souvy instead of those darned keychains, mugs, sarongs, etc... read more

I was hopeful and excited as I was about to enter the store. I saw someone's shirt the other day, and he said, "I got it at Alice in Hulaland!" I thought it was a great shirt, so I decided to stop by and give a visit. Standing outside the store, it looked great and I was excited to go to such a unique shop. The shop does have great little trinkets and is wonderfully decorated..but... I walked in, and two girls were standing there talking to each other. They looked at me and didn't say anything (just as another review states). I'm from O'ahu, and perhaps it's the Maui thing to do-to ignore people, but it was unsettling. I even looked back at one girl a couple of times to see if she would acknowledge me, and she just looked right past me, as if I was never there. The same thing happened to me at Mana Foods just up the street and maybe they're just tired of tourists. I heard Maui has changed for the bad, and this visit certainly helped enforce this opinion. I almost bought something, but I felt so unwelcome that I left without purchasing anything. As I was walking out, one girl called out, "Have a nice day..." I left Paia immediately after that-the whole town seems a little..snobby. Wailuku and Hana have much better energy. : ) read more