New mgmt had really stepped it up, but now fallen back to mediocre. Staff seems like they care more…read morenow and facilities such as the hot tub, which was almost never usable because of its poor upkeep, is now usually great. Overall this is a fine place to live and it's definitely a good value with unlimited free printing and free food weekly.

The AI answering machine is the stupidest piece of equipment invented. I can call five times before…read morethe damn thing will understand that I would like to speak with someone in person. I have had nothing but conflict at a light throughout my entire three years. I've had pests from fleas when I first moved in, to roaches for a year and a half, and wasps a couple months ago. The pool was promised to be open , or at least the hot tub was, but I was only able to swim five times in three years.

I love living here! It's so fun and a welcoming environment. Office and maintenance are…read moreprofessional and timely with requests and maintenance work. I haven't had any issues living here since moving, and there's fun community events monthly.

Where do i even start, I really wish you could review something 0 stars. I have lived here since I…read morewas a sophomore and I am now a super senior (4 years total). Finally graduating soon and leaving redpoint feels like i just escaped prison. I have never written a yelp review in my life, but I feel like I need to do this for the health and well being of any younger students looking for a place to live. 1) my Junior year they randomly "Upgraded" our WIFI, and it hasn't worked well enough to even load Canvas consistently to do homework since then (even on an ethernet connection). NOTHING loads on streaming services if multiple people in the complex are using the WIFI at the same time, I've just given up watching TV here at all during busy hours. it was so obvious they just cut costs on the WIFI for no reason other than a screw you because we can and we love money. (Just did a wifi test and had upload speeds in the kb/s) 2) I have found 3 live wasps inside of my room this semester alone (the 3rd was today which is why I decided to finally write this review) and my roommate has found 1. I'm almost positive there is NO attempt at any pest control services, probably because it cost's the management team money. 3) I had my rent setup to auto-pay on the first of every month and one month I was short in my account without knowing, instead of notifying me the charge didn't go through by email or their app, they waited until HALFWAY THROUGH THE MONTH to do a huge late fee charge me AND made me pay with physical money orders for the rest of the year long lease, they really will do whatever they can to f*** you over for money. 4) I have lived in three different units here, in the first the Washer and Dryer worked, in my lasst two units it takes 4 different 60 minute cycles in the dryer to dry your clothes. So you better have a free day each week to do laundry! and if you have to do two loads, no joke you better book an entire day to stay home. 5) Twice, I had my entire bath break and it was unable to turn off for around an hour, and both times the poor maintenance guy had to drive 30 minutes out here after hours. once again, terrible appliances. 6)They can clearly afford to make the main office boujie and host TONS of events throughout the year with free stuff, which is cool and I definitely take advantage of them, but then you realize its just marketing... more marketing to get you living here and pay them rent, and none of the money goes to improving living conditions for its residents at all. 7) Every year the weather is warming up, they realize the pool needs maintenance after the weather is already warm, so for the first month or so of the warm weather season the pool is closed... that's funny cause STUDENTS MOVE HOME DURING THE SUMMER. If the U.S. justice system was in a perfect world then the upper management of this place would have to take a humanitarian rights class and get jail time. The only silver lining is most of the local staff is always helpful and kind, including the maintenance team, but there's not much they can do when the upper management of the complex is so out of touch with reality, this is one of those apartment complexes that is clearly run by some corporate entity that doesn't even know this location exists. During moveout in a couple months if they try to throw in any extra fees (which I know they will because of other review) I will lose my mind and figure out a way to sue the h*** out of this place, and I'm 100% sure I would win.

I would like to pay the $90 to these fraudulent ppl just to be done with their bullshit but now I…read morecan't even access the portal to pay for it. They'll most likely turn me in to collections like they did to other past tenants.

Polite staff, but we were billed for repairs of preexisting damage…read more You will see a consistent set of reviews below that are similar to the experience outlined below, renter beware. After checkout, we were billed over $150 for many things that were preexisting conditions. Upon move-in the unit had very old carpet with preexisting stains, the stove and oven were simply gross and several other items that we were billed for were in worn-out condition upon arrival. That said, the overall experience was good at the facility. We expected some run-down items in a college town, so that was deemed acceptable. The staff is responsive, but the overall maintenance was marginal, I am guessing that the maintenance crew is understaffed for the number of units. Unethical as it may be, upon checkout you will be billed for things that will never be repaired. Perhaps you can insist on repairs prior to move-in, then take your own pictures of the preexisting damage for comparison upon check out. I would not necessarily recommend against this location, however, we did receive sticker shock with a surprise final bill after spending quite a bit of time cleaning and touching up prior to check out. As long as you are prepared for that, you should be fine. Proceed with caution.

I have been at Millennium for a little under a year! I would say that all of the staff is very nice…read moreand they have timely responses for matience requests which is very helpful. Just this past six months they updated the gym fully with huge doors which is really nice! The only downside I have experienced is the troubles with fire alarms going off at odd hours due to other residents actions with their individual alarms. If you have the funds to afford living here I would definitely recommend it because it is so close to campus and the parking garage is a great plus!

Do not sign here, believe the review score. Our unit was in terrible condition on move-in,…read moreobviously hadn't been cleaned, the AC filter was dated nearly a year and a half old and CAKED in dust and hair. We also had a very prolific roach problem, found a good 4-5 dead in the kitchen cabinets just when moving in, and continued to deal with them for several months. It's incredibly difficult to communicate with the landlords & maintenance. For instance, if your AC goes out and they can't fix it that day promising a follow up, they aren't coming back without another ticket. Or, when I initially signed, it took months of reaching out to get the rate & waived fees I was promised. Chains of correspondence usually end in silence or a corporate-speak nothingburger reply. Generally, the condition/cleanliness of the building & amenities is quite poor. Roaches are prolific, internet is unreliable and trash is often piled up. Antibacterial wipes in the gym are very rarely stocked. If you get a package and it isn't delivered to a locker, it's left unattended on a pile to be stolen (as has happened to me). On top of your terrible experience while living here, and having to spend ages correcting basic information before moving in, you cannot even enjoy the last month and move-out process in peace without having entirely cosmetic renovations forced upon you with no rent reduction or concession offered, forcing you to move out and back into your own bedroom a month before move out while you're still paying rent to accommodate their poor planning. Again, please do not sign here, the building fails at even the most basic level of being able to sit at peace in your own room while paying for it. If you're apartment hunting, also consider that Montara Park and The Flats are owned by the same corporation responsible for the conditions here. Look elsewhere.

Don't rent here. Maintenance doesn't deal with some issues…read moreunless you prod them a couple times, and other times, it just takes them forever. Didn't inspect or clean the unit -- even the private areas -- before I moved in because there was a lease renewer as my roommate, meaning they somehow couldn't enter the apartment, even if they were to give advance notice? Though the place is furnished, the quality of the furniture isn't very good. They got new management about a year ago, but they're still doing a terrible job with actually handling any of the problems with the complex. A/C compressor blew out and it apparently took them days to decide on what to do about it, despite this happening with multiple other units this year? And the window unit they threw in the living room is better than nothing, but not enough, even as nothing continues to happen.

DON'T MOVE HERE!!!!!! Having trouble with being over charged…read moreafter I moved out and can't get someone on the phone. I want to get my deposit back but I can't talk to anyone. Why is there a phone number if they just send you to voicemail during business hours??? Place wasn't clean when I moved in but when moving out they are charging high cleaning fees. They tac on charges for the sake of it. Rent went from $450 when I moved in to $575-$600 within 2 years. The transfer from campus lodge to montara park has been terrible. I wanted an affordable place to live and got this. You're better off renting a house or going to another complex.

BUG problem. I have complained and tried many solutions like bug sticky traps and at home mixtures…read moreto catch these nats. the trash is left in a room to collect nats and flies and probably not taken out nearly enough. a couple days ago the nats got into my english muffins (unopened and purchased from target DAY OF). and now my drink. not to mention a nat died IN my drink. this is disgusting and i have only lived here a couple weeks. what is going on? not to mention my fridge is leaking and maintenance visited and "fixed it" but had just turned the ice machine off. it is leaking again. there was also black mold on the window sill prior to moving in, which I had to remove personally. I have run into many issues, and for the price do not feel i am receiving what i pay for.

Callaway is safe and nice. however they outsource electrical which makes living here very annoying…read moresometimes. OGNE is the company they use. They have incompetent customer service reps and are very hard to deal with. Just note you will have an issue dealing with these useless people at OGNE

Clean and well run. I'm required to use at least 85 characters to post. Thumbs up for Hollywood…read moreCoin Laundry. For Yelp, I say get over yourself.

I have been coming here for 5 years. This place is always clean! I am so glad that Brenda is…read moreback!!. She is so warm and inviting and kind to everyone. She brightens up the place!

DO NOT MOVE HERE!!!!!! AC HAS BEEN BROKEN FOR 2 WEEKS!! Our…read morefirst unit was infested with German roaches, thankfully we were able to relocate, but we have had issues ever since. My car was broken into two months ago, gates are broken all the time. Worst management ever DO NOT MOVE HERE!!!!!

This is the most awful disgusting place I have ever lived and don't get me started on the…read moremanagement. They are all incompetent idiots who scam their customers if they have the opportunity to. I lived there for a year. They charged my accounts multiple times for charges like when they got rid of the co-ed living they charged over 300 dollars my account even though it was their fault they didn't inform me about it. I literally had to go to the front office and complain many times for them to take it off my account and this happened two or more times regarding extra charges. Second thing, I didn't have a car and I was told there would be a bus to take us to campus ( which was a big factor to signing the lease) . During the second half of the lease, the bus broke down and they told us they wouldn't be getting us a spare bus or nothing and we would have to find our way to campus. I missed a couple classes for this reason. Final thing, after the previous I moved into an all-guys apartment in early November, meaning people were living there when I moved in and the state of the place was already so bad. There was mold on the floorboard (they charged me to fix that ) and many more. I hated the place so much I moved out after my semester ended which is mid may ( thats how bad I didn't like the place). So in total I lived in the apartment for 7 months (even less because I went home for Christmas and more) and this was 3 years. 5-6 months ago I received an email from collections saying I owe over 750 dollars (which I am currently paying because I am a college student and can't afford a lawyer) . They never informed me all this while I was gone. When they showed me the evidence of the damages, majority of them were damages that were there when I moved in (in late November mind you) and were of the common room which we all shared. We didn't complain because we thought " you get what u pay for". I talked to my one of other roommates (who had to fight to try to get his deposit back but they wouldn't give it to him) and turns out they didn't charge him for anything even though he moved in 3 months before me but I am the one who has to pay the bill. When I say this is the biggest fraud of an apartment. I WOULD HIGHLY RECOMMEND TO NEVER GO TO THIS PLACE IF YOU WANT PEACE and 2900 if you are seeing this, it is unfortunate I fell into your trap but if I can prevent other people for going through the same thing, I DAMN SURE will.