New mgmt had really stepped it up, but now fallen back to mediocre. Staff seems like they care more now and facilities such as the hot tub, which was almost never usable because of its poor upkeep, is now usually great. Overall this is a fine place to live and it's definitely a good value with unlimited free printing and free food weekly. read more

The AI answering machine is the stupidest piece of equipment invented. I can call five times before the damn thing will understand that I would like to speak with someone in person. I have had nothing but conflict at a light throughout my entire three years. I've had pests from fleas when I first moved in, to roaches for a year and a half, and wasps a couple months ago. The pool was promised to be open , or at least the hot tub was, but I was only able to swim five times in three years. read more

Roach infestation, mold, dirty apartment upon move in. Don't bother living here get a part time job and fork up the extra money to live anywhere else. Update: I have found another type of bug in this apartment and the roach issue that has been supposedly being "treated" since this summer is still ongoing. To anyone thinking of resigning their lease here or even thinking of living here just don't. Also when they call and talk to you they don't really handle anything and Samantha apparently just doesn't respond back to emails about things she said she'd take care of so obviously they don't really care to really fix anything. For your own peace of mind live anywhere else. Also when I first moved in the apartment was filthy and the tub was damaged severely, also I stated that I had pet allergies but was placed in an apartment that had previously housed a pet and was obviously never cleaned after that tenant left since I had allergic reactions for months. Also the couches have tons of scratches from previous tenants and pretty much everything about this apartment is a scam. Oh and before I forget the carpet is absolutely filthy definitely needed to be replaced years ago, I have vacuumed it so many times and there is still an ungodly amount of dust and in addition to that there are these patches of stains of god knows what on the carpet and over all it just looks filthy. read more

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If I could leave 0 stars, I would. DO NOT MOVE HERE. They will charge you for everything and anything. My roommates were charged zero dollars for the living quarters and I was charged for everything. I couldn't get off work for move out at 12:00pm and I got there at 4pm and I was charged $300 solely because I was late. It is a complete nightmare living here and leaving this place. Run as far as possible. read more

Worst on campus housing as the reviews below also show. Had a roach infestation and management couldn't care less. Was also stuck with a room with no window which is clearly a fire hazard but no where is it stated online that a 4 bed apt would have no window (shouldn't even be called a bedroom). read more

My daughter lived her a year. Pool was never opened. The walls were disgusting. I will say maintenance always was kind to her but over a dozen things needed to be done before she moved in. read more

Alight Norman was absolutely awful. Management and staff were awful. We had someone move into our apartment without any notice from staff. Our apartment was filthy upon move in, there were maggots in the fridge and bugs on the floors. Our furniture was all extremely damaged and they promised us it would be swapped out, it never was. Alight is truly the worst place to live as a student, walker tower would be better. read more

If I could give zero stars, I definitely would and here's why: I've lived in a small village in a third world country where we still used a black and white TV, I've lived in a small box apartment in Hong Kong where we shared one small bedroom with 4 people, Those were still more a pleasant experience than what I have experienced in Alight Norman. First of all, they had promised my girlfriend early move-in if she signed the contract early to which she agreed. But when time for move-in came, they would just push her off and give her the same answer "we'll let you know if something gets available". It took me getting on the phone with them and making sure they honor their promise. They then agreed to let her move in the day she had to move out of her other apartment complex. If a man had not called them, they probably would have allowed her to go homeless and not care. Secondly, I've had to fight with them once again for my girlfriend because they would not provide any heating to her. Instead of apologising and showing any incentive to fix the issue, they would brush her off and prolong the issue longer than they had to. They would then blame her for the prolonging of the issue. Once again, a man had to jump on a call before they would do anything. The managers seem very sexist and if you're a women, good luck getting anything done for yourselves. The employees will lie to you without even a flinch when you're signing your contract, and then all the smiles are gone when its actually time to get stuff done. To my surprise, even the female employees will lie through their teeth about how awesome everything is, don't be fooled like me and my girlfriend were. So that was her experience, I also got a bedroom for myself and my experience has not been any better. The microwave and stove did not work at all, there was a RIVER in the fridge, the sinks were clogged, the fan in the bathroom was broken, half the lights in the bathroom don't work, and so much more issues. When I requested those items to be fixed, instead of fixing them, they'll argue with you about why it's not broken and doesn't need fixing. Literally ARGUE instead of coming and checking. I had to put in multiple requests and make some phone calls before they'd even come and look at the problem. I had to request for my stove to be fixed over 6 times and I still received attitude from the maintenance team. I almost backed down as I was surprised by their response but I'm glad I didn't and they got it fixed in the sixth report. Unfortunately for me, when they fixed one thing, they broke another in the process. Their response to me was "if one stove is not working, the other three still work." When it's time for your move-in, they'll say we're cleaning up and that's why you can't move in, but when you move in, there's nothing that has been cleaned. When you need to talk with someone, they'll say they'll call you back but you won't ever hear back from them. The only time they'll call back is when they want you to renew their lease. I've talked with other residents who have been here a few years, and they've all said that the current management is the worst they've ever experienced. If you want a more pleasant living experience while you're surviving college, take my advice and check out other apartments instead. Nothing that is owned by Scion Management please. No one here cares about you. read more

Worst place to ever live. Can't stress this enough. Horrible. I have had a girl on drugs break into my house and had the cops have to remove her. And she is a resident at alight and they did nothing about it. They claim they are a gated community, but their gates are always broken. this week their gate has been broken for over a week and a half and they did not give us notice and my truck was broken into, and I had thousands of dollars in equipment stolen and my vehicle was damaged. the apartment complex did nothing and said that it's not their responsibility. When I asked for the camera footage for the parking lot they said they have no cameras and only decoy fake cameras. The rooms and buildings are low quality everything breaks and they charge you enormous amounts of money for it. They don't care about their residences, they only care about making as much money as possible. And giving low quality and rude service! Disgusted at how big of losers these guys are. read more

Alight Norman - Stolen bed cover that cost me 2000$, panel ripped off my bed, and dents and damage from criminals. Thanks alight!!!! - University Housing Near Me - Norman, Oklahoma

Cockroaches. It sucked. It was so sad and they tried so hard to get rid of them. Burn the whole thing down and just restart alight. Also gave me sucky roommates who gaslit me it also sucked. read more

Overall, a great experience! Front staff is very communicative and helpful with questions. My only "con" would be that sometimes, it takes maintenance awhile to respond to requests, but that is to be expected. I would recommend any of the Alight locations to a friend :) read more

They charge for the damages on wall before I move in and they might just want to keep the damage on the wall and change for the next person who move in. read more

I absolutely love lining at Alight Norman. There are so many reasons. 1. It is impeccable. This pet friendly community keeps its gorgeous rich lawns better than the amazing University just down the road, and that is saying a lot. 2. The staff is highly responsive. a very well organized website allows for easy maintenance requests. And they are handled quickly. The pool is gorgeous-ALL THE TIME. I really don't know how they do it! 3. The community is AMAZING! There is a basketball court, hot tub- and they provide the cookout scene-amazingly. A full pavilion is almost always stocked with firewood and holding a gorgeous fireplace with picnic seating and two cooking grills set up perfectly. I could say more, I am taking post graduate courses and depend on quiet surroundings. I get it all here. read more

If I could give zero stars, I definitely would and here's why: I've lived in a small village in a third world country where we still used a black and white TV, I've lived in a small box apartment in Hong Kong where we shared one small bedroom with 4 people, Those were still more a pleasant experience than what I have experienced in Alight Norman. First of all, they had promised my girlfriend early move-in if she signed the contract early to which she agreed. But when time for move-in came, they would just push her off and give her the same answer "we'll let you know if something gets available". It took me getting on the phone with them and making sure they honor their promise. They then agreed to let her move in the day she had to move out of her other apartment complex. If a man had not called them, they probably would have allowed her to go homeless and not care. Secondly, I've had to fight with them once again for my girlfriend because they would not provide any heating to her. Instead of apologising and showing any incentive to fix the issue, they would brush her off and prolong the issue longer than they had to. They would then blame her for the prolonging of the issue. Once again, a man had to jump on a call before they would do anything. You can read her review somewhere below. The managers seem very sexist and if you're a women, good luck getting anything done for yourselves. The employees will lie to you without even a flinch when you're signing your contract, and then all the smiles are gone when its actually time to get stuff done. To my surprise, even the female employees will lie through their teeth about how awesome everything is, don't be fooled like me and my girlfriend were. So that was her experience, I also got a bedroom for myself and my experience has not been any better. The microwave and stove did not work at all, there was a RIVER in the fridge, the sinks were clogged, the fan in the bathroom was broken, half the lights in the bathroom don't work, and so much more issues. When I requested those items to be fixed, instead of fixing them, they'll argue with you about why it's not broken and doesn't need fixing. Literally ARGUE instead of coming and checking. I had to put in multiple requests and make some phone calls before they'd even come and look at the problem. I had to request for my stove to be fixed over 6 times and I still received attitude from the maintenance team. I almost backed down as I was surprised by their response but I'm glad I didn't and they got it fixed in the sixth report. Unfortunately for me, when they fixed one thing, they broke another in the process. Their response to me was "if one stove is not working, the other three still work." When it's time for your move-in, they'll say we're cleaning up and that's why you can't move in, but when you move in, there's nothing that has been cleaned. When you need to talk with someone, they'll say they'll call you back but you won't ever hear back from them. The only time they'll call back is when they want you to renew their lease. I've talked with other residents who have been here a few years, and they've all said that the current management is the worst they've ever experienced. If you want a more pleasant living experience while you're surviving college, take my advice and check out other apartments instead. Nothing that is owned by Scion Management please. No one here cares about you. *Update in December 2020. They've since given me a call from when I left my review on Google and I had the nice lady on the phone speak with my girlfriend as she had much bigger issues than I did. (She has no heating and has birds living in the roof) With however nice the lady was, literally NOTHING has changed lol. Just more empty promises. They told us they can't pay to evict the birds because pigeons are protected species. That's another lie. Then they said there is nothing wrong with the heating even though they've previously acknowledged that something indeed IS wrong with the heating in her room. One more lie right now. THIS IS THE GHETTO. Don't come here. read more

Had to come back and redo my review, considering my awful experience. After living here for almost three years, I tried to move into a 1x1 with my girlfriend (this was initiated in late March, early April). They acknowledged that I would be able to do so and that it would be an easy process. At that time, I was still talking to the former GM and she informed me that they definitely had a means to accommodate our "unique" situation. Fast forward to the end of April and still no lease or info had been generated. I called to get details of the progress, only to find out the GM was no longer with the company (which would explain the lack of progress). Apparently, nobody knew of the situation and the new Resident Manager had NO clue of the concessions that were offered to me for re-leasing. The trick here was that almost a whole staff change had occurred with ZERO communication between those leaving and those coming in. The idea was for us to get Summer free rent (one contract), and then a concession of $67 off our rent per month after that (another contract). So now with the new RM in the loop, we worked with her to get the ball rolling on our new lease. We waited...and waited...and waited. Every time I called to check on the status, I not only had to explain the situation to whomever answered the phone to justify my wanting to speak directly to a manager, but was told every time that she was either not available or that they were still waiting on the Legal Team to draft up a new contract. Sparing you the long back and forth, eventually, they just moved us into the new apartment and said: "You can sign the contract when we get it." Fast forward to last June and we JUST then got the summer lease to sign (move in was mid-May). Now we had to wait, and wait, and wait for the STANDARD lease. More back and forth, including MULTIPLE revisions to the lease to reflect concessions and rent amounts agreed upon. It took my dad (who just happened to be visiting) to go into the office and chew several people out before they REALLY got it moving. The total lack of communication between managers at this complex during this whole time was so terrible. Apparently, the new RM we spoke to, ALSO no longer worked in that office and it was now on the NEW NEW RM to handle everything. Nothing was ever written down in my resident file on the computer or logged, so every time we went back it was another 20 minutes of explaining what the situation was. It wasn't until September (remember, move in was in May) that we signed the lease and were officially "living in the apartment." In the meantime, we had maintenance come by expecting a vacant apartment a few times. On the third time they finally wrote it down to acknowledge it wasn't vacant (more evidence of a lack of communication). During the first 3 months of this situation, I was still being charged for living in my old apartment. Didn't realize it until I went to pay rent again and saw my credits had gone down significantly (I paid off the entire semester, every semester as to not have to worry about it). They had also charged me for missing keys to the old apartment (which were turned in the day we moved in. The exception being the mailbox key because between my old roommate and I there was only ever ONE given to us, and the gate keycard, well because I was still living there). This meant I had to deal with Amy, the Resident Services Manager, as she handled the money part of the office, I presume. More back and forth, calling and waiting, and she refunded me for the keys. Fortunately there was no arguing involved, just a long wait. Unfortunately, she thought that was the end of it and disregarded the months of rent I was double charged for an apartment I no longer lived in. So more waiting ensued. The thing is, she "didn't know" about the double-charging because when I made a complaint about it, it was never written down. Fortunately I had the receipts online. Once that was finally resolved, we didn't have any other issues. I am not sure there any people left from the group I had to deal with (turnover seems rather high here), so maybe you will have better luck with what I perceive to be a new group of competent people. Oh, side note: my apartment was in "immaculate condition" upon moving in...it was May and there was very clearly no THERMOSTAT (as in, no access to Air Conditioning)...IN MAY. Picture for reference. read more

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DO NOT SIGN A LEASE HERE! When I moved in the furniture was very comfortable and made the apartment home. They recently had "renovations" and in the middle of my lease they replaced the furniture and you would expect it to be an upgrade from what was there before. We had a pillow top mattress with a wooden headboard, large 6 drawer dresser and desk with 2 drawers. I came home to my newly "renovated" apartment to a HUGE downgrade. I find a firm, wrapped in plastic mattress similar to a baby crib mattress and a metal platform bed, 4 drawer dresser and a writing desk with no storage. The bed is so hard I could not sleep, so I decided to call management to ask for some more storage and the old mattress back. The only solution I was given was to buy a mattress topper! There is not a mattress topper in the world that you could buy to be able to sleep on this mattress. The common area furniture is also noticeably cheaper quality and you now get a lot less for the money. This was an excellent place to live with home like comfortable furniture and now it is similar to a prison. Also, not to mention the WiFi they were supposed to "upgrade" as well. My friend who also lives here bought an Amazon Firestick and cant even watch a 20 minute t.v. show without having to disconnect and reconnect at least 3-4 times in the 20 MINUTES!!! This new "upgrade" is more of a DOWNGRADE. read more

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I enjoy living here. Staff is nice in the office and maintenance always gets thinks done in a good amount of time. I am staying next year as is all my friends in other units and my roommate. I'm surprised by the reviews on here because this is a nice complex and it's really good for the price! read more

This is the absolute WORST place to live in all of Norman. Even the moldy college dorms are better than this place. Alight Norman may appear to be one of the cheaper places to live, however, they will charge you for anything and everything. When I first moved in, I had called multiple times asking to move in early which they had agreed. I was charged twice the amount they originally said and my apartment still wasn't ready even though i had scheduled months in advance. When i moved in, the apartment was infested with roaches. I saw around 10 roaches every day for 7 months. I called everyday and emailed them constantly. It took them 7 months to come inspect my apartment and put down dollar store traps. Maintenance requests have taken months to be fulfilled and when they don't want to deal with something, they mark it as fixed even though they never came. Alight Norman will tell you that they'll charge you for $12 insurance every month, however what they won't tell you is if you buy a third party insurance, they wont accept it and will continue to charge you. They broke our locks one time and charged us for it even though it was their fault. They advertise a pool that never works. They won't tell you how to register a pet for the apartment, so even if you pay the $200 pet fee, they'll still charge you extra. They constantly break the lease by sending people into my apartment without 24 hour notice. The college kids who work here are actually really sweet, however none of them know what they are doing or how to help with serious issues. The Managers of this apartment do not care about you. All they want to do is take your money. Run away from this place! There are better and cheaper options. read more

Dont live here if you like privacy. Maintenance does not knock, and several times I have come home from work to them having left my door unlocked and even OPEN when noone was home. Management was absolutely useless and did nothing to even discuss the issue. Ive lived here 6 years and the last two have absolutely been terrible. read more

Would not recommend this complex. The amenities have gone WAY done hill and most of the staff (including the manager) is very rude and disrespectful. The pool is almost always dirty (literally has trash floating around and is usually a greenish color), the hot tub is almost never working and the lounge chairs need to be replaced. Only about 10 are actually usable and those are usually occupied. There are 4 gas grills that NEVER have full propane tanks. When I moved out they tried to charge me $10 for a cheap, plastic key chain that they refer to as the amenity pass. I finally found it and had my mom turn it in because I was out of town. She asked for a receipt and was assured they would take care of it. A month later I received a letter saying I still owed $10 for the pass. So luckily my mom had forced a receipt out of them. They also charged us for "replacing" the living room window blinds. They come with the cheapest possible blinds that bend be simply touching them. I never noticed a "broken" blind but maybe it was bent and needed replaced?? Overall, this complex is horribly managed and not at all worth the price. Might as well go to one of the brand new complexes right down the street! read more

I lived here for multiple years and didn't have huge problems until I moved out. As with most places, they conducted a move-out inspection. But unlike other places, the charges were ridiculous. 1) They tried to charge me for things without documenting them with pictures. 2) Contrary to all contracts, they did not charge my roommates for any of the shared charges. 3) They failed to recognize things they had previously said in written emails, and charged me for things they had explicitly stated wouldn't generate a charge. This all sucked, but the worst part was when I tried to contest the charges. Though I reached out multiple times trying to talk about my issues with the charges, I never got a response. I had to go in unannounced and ask to meet with management. They did remove some of the charges, and they told me I'd get a new statement with the updated charges. After not getting the new statement, I was sent to a collections agency and then had to continue communicating with the agency because Crimson Park was incapable of communicating with me. TLDR: The living situation was okay (though they switched management and didn't do much to communicate that at all), but the debacle that came with the move-out will keep me from ever recommending this place in the future. read more

Crimson park has been the best- I'm graduating I this year and Im so sad I didn't find this place sooner. Maintenance is always so quick to fix the little problems I had. The office is staff is always more than helpful, especially with everything going on right now. Affordable, nice, apartments! read more

they don't even deserve a singular star. please for the love of god do not sign any documents from them. they will manipulate you the entire time and try to stick you to a lease. for college living, this is absolutely ridiculous. charging people $1k+ in fees and still not letting you end your lease early. while going to the office to end my lease, i learned that apparently i have a whole other lease for an entire extra year. i've only lived here for 6 months but it's been the worst 6 months of my life. management does not care about you in the slightest. they will ignore your requests and bust into your apartment without any notice or even a knock (this includes the personal, private bedrooms as well). if i could go back in time, i never would've signed with them. these apartments do not have your best interest in mind and will manipulate you. when you go to confront them they do not care in the slightest. please do not EVER sign a lease here unless you want to owe for damages done to your apartment before you ever moved in. read more

So, I've been living here for about 3 years now. I am a mixed race woman and as I am about to move out, I decide to relax at the pool for the last time that I can. All of a sudden, a white male approaches me and asks me for my apartment number. He said, "just an apartment check. What apartment do you live in?" I tell him and he walks off with a "oh yeah. Okay thanks." Tell me why, I was the ONLY one asked when there were about FIVE other white women by the poolside as well. Why were they not asked about their own apartments? I feel offended and I am happy I am leaving this place. read more

Don't move here! My son was suppose to be under the graduation clause and Corbin recalls the conversation; however, a previous employer by the name of Carl wrote the contract up without the clause. Nevertheless, unfortunately I didn't catch it at the time and now I must pay two additional months of rent. Although, Corbin admitted to my husband and myself that he remembers the conversation, the property manager states that we are solely responsible for this mishap. I have tried to reach out to the property managers and Scion management as well regarding this situation, to no avail. The customer service at offered at Crimson Park and Scion are both neglectful and negligent. The least they could have done was to allow us to pay one of the two month rent. After acknowledging that the conversation took place, they said it was our responsibility to catch the clerical era. I would not allow my student to stay here because the business tactics of this organization from the top down is completely unprofessional. I would recommend that you go through the contract with a fine tooth comb, maybe even obtaining an apartment lawyer before signing anything. Sincerely, A fuming mother read more

I live outside of Oklahoma. My child lived at Crimson Park for the 2014-15 school year. The #1 MAIN COMPLAINT about Crimson Park was the internet service, which was up and down all the time. This is a complex for college students - they use their computers for their schoolwork and unreliable internet won't cut it. This was our main reason for not renewing the lease. As far as the roommate matching, either they aren't read or there are so few people who come in that way, that you get what you get. These are decent furnished apartments. They're not top of the line furnishing wise, but one wouldn't expect that in a complex marketed to college students. I thought the price was a bit on the high side price wise, but an existing tenant sold my child that it was a wonderful place to live. Turns out she was after the referral fee! When it came time to pay the first month's rent, I was informed that renter's insurance was required. I would have appreciated that information when we signed the lease. My lease was not available to view until my child actually moved into the apartment, no I didn't get a copy of it. I went to my insurance company's website to get coverage, and didn't know enough to even answer their coverage questions, like sprinkler systems, smoke alarms, etc. I called the office and was told that the apartments didn't have a sprinkler system and communicated that to my insurance company. On moving day, there were sprinkler heads - the people who work in the office LIVE at Crimson Park rent free - and they didn't know that? The college students they have working in the office are attractive and nice, but I got the impression that they aren't the brightest. When there was a problem with a lease violation by a roommate, my child was told by the student office staff there was nothing that could be done about it. I had to call the office and travel to Norman to get the situation rectified. Maintenance was decent - when there were problems, they were taken care of fairly promptly. The grounds look ratty sometimes, but I consider that more a reflection on the tenants of Crimson Park than the maintenance staff. I found it annoying that the rent due was not always posted on the 1st or even 2nd of the month. The utility billings didn't make sense. I got the impression that someone was on the take with them, but wasn't inclined to figure out what was going on with them since this was going to be a one year lease. Pets are supposedly not allowed at Crimson Park, but there are a lot of them, and their owners don't care enough to pick up after them. I don't know what the deal on it is (and I don't buy that the wild creatures I saw were service dogs), but be forewarned before you step in it - literally. If you decide to live here, please be aware that you're stuck for the lease payments for the entire lease term - there are no escape clauses. read more

they charged me so many charges at move out for damages that had been there since i moved in. if you live here make sure you take really good video of everything when you move in. also i had an animal living in my wall the whole time i lived there that they did nothing about and i had a friend in a different building who had the same problem. read more

Fantastic apartment complex, lived here for two years and never really had any issues. Maintenance is always quick to respond to requests unlike past student apartments in Norman I've lived in. I live in a 2 bedroom and the apartment is super spacious, and my room is big enough that I fit my couch in there along with everything else! I love how they are pet friendly as well as I have two cats that live with me and my roommate. Crimson Park always does really fun resident events every month and I always look forward to them! I am really sad to have to leave here after graduation, but I am glad I got to make Crimson Park home during my college career! read more

Disgusting. Mold everywhere, by the window, the shower wall, the bathroom floor, even around the toilet; They charged me to fix everything, I'd rather move out. I regret ever signing a lease here, would not recommend for anyone. read more

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If there was an option for "0" stars, that would be my rating. I have never lived in such a poorly run excuse of an apartment complex. Moving from Indianapolis and having never been to Oklahoma prior, I found this place online and skimmed the reviews, chalking up most of the poor ones to disgruntled nuances. However, I should have heeded those reviews more closely. Since moving in in August, the complex has seen 3-4 manages (that should tell you something). Upon arriving, my apartment was a wreck, not cleaned, and in a dilapidated state. This was all documented and reported - nothing was done about it by the current manager "Carl". The model did not look like it was supposed to - I quickly found out they would be spending the months of August, September, and parts of October "renovating" the apartments. This means that for over a month, I had to have my personal items removed so that the carpet could be taken out, so fake hardwood could be put in, and so that "new" furniture could be put in. After these very inconvenient upgrades, my washer no longer worked, my toilet was rocking off the newly installed vinyl floors, not to mention numerous items being moved by the hired Reno crew - which really threw me for a loop. Normally, I would not complain about renovations; however, these took over a month. I had to find another apartment complex to live. In addition, when returning to my apartment after break to pick up some items, my key no longer worked. It took me four days to get someone to repair my lock - all of that time I was completely locked out of my apartment building. IF THAT WAS NOT ENOUGH...Now, I am still being charged electrical overages for a place I do not live in nor have since September 2017. Kristin Frye the newer manager tried to have "town hall"-like meetings because of the disgruntled state of the residents, the complete lack of internet, and the very sketchy/unsafe living environment. Now a newer manger "Lola Taiwo" seems to be attempting to run the place. When calling to discuss my living situation, I was met with HOSTILITY and complete UNPROFESSIONALISM from her. When asking about my electric overages, she stated that I should turn in my apartment keys, and continue paying my rent through my leasing months - then, she would stop charging me electrical overages. When trying to speak with her, she continually interrupted and boasted excuse after excuse. Never once did I receive an apology or any concern for my living conditions at present state. I'm not sure how a company operates, but it is clear from the lack of prospective tenants that Crimson Park in Norman Oklahoma is poorly and distastefully run. Please do yourself a favor and find another more client-friendly place to live. At least find a company that respects you as a customer. You owe that to yourself. I AM FOREVER SORRY THAT I DID NOT HEED THE ADVCE OF REVIEWS BEFORE ME. Lesson learned. read more

Their honestly amazing their beautiful apartment homes has everything you need all walking distance I highly recommend it and I highly recommend you ask for Melissa she is honestly the best read more

The place is okay if you just want somewhere to sleep. When you go into office workers do not know anything and will tell you one thing and complete opposite happens. Maintenance does not fix things quick or basically ever. Poor management!! read more

Crimson Park is just OK. The rent can be really cheap depending on your floor plan, and all bills are included which is highly convenient, but you will get a common problem with the management as you would with any student complex - The office is always staffed with poorly trained students and the management is not so great. However, it is much easier to avoid ever having to deal with anyone in the office unless you have a significant problem, which is very nice. One dislike I have with them, though, is that they find reasons to come into your apartment a lot. As in, every few weeks there's some kind of "inspection" or "maintenance" or "insert random excuse of the week". It's really odd and leaves you feeling like your privacy is being taken away from you. Plus, there's nothing you can do about it, because in the lease it says they can come in whenever they want. Since a lot of student apartments have such things in their leases, I didn't think much of it at the time, but they definitely enter your apartment more than the other 2 complexes I've lived in, and it's never clear when they actually come in (unless you happen to be home) or what they've done. It's very weird. One huge plus is the maintenance staff. Requests are always taken care of in a timely manner and they staff is very friendly and competent. I had several problems with my apartment when I first moved in, so I called immediately. They were there the same day and took care of everything at once. This is how I know they are so friendly, because a couple of the guys were around for a few hours fixing everything. I would have been bothered by so many problems with my apartment upon moving in, but since they took care of it so quickly, I never had to deal with it - which was wonderful! Another benefit is they definitely have very nice furnishings in the bedrooms. Not so much in the rest of the apartment, because they're mismatched - new things mixed with old things, but they're fine enough. Lastly, the apartments themselves are of pretty poor construction. There must be little holes and cracks everywhere (I've found a couple, but I know there have to be more) because bugs, bugs and more bugs get in constantly! I keep my apartment very, very neat and clean and yet I even had roaches. This bothered me greatly, because as I said, I keep every thing super clean, yet I couldn't get rid of them once they arrived (summertime). The maintenance was very helpful to attempt to cure the bug issue, but you can't get rid of all of them if you don't know all the holes they're using to get in. The holes I did find, they patched, though. More on the poor construction issue - thinnest walls I've ever had to deal with. You can hear your neighbors so clearly that you know when they're cooking and washing dishes, washing clothes, taking a shower...anything. Plus, no matter who is living above you (if you live on the 1st or 2nd floor) you will ALWAYS hear them. In fact, it will sound as if a herd of cows is living above you, because somehow every step is amplified. It's terribly annoying. To sum up, the place is extremely cheap...So I guess you get what you pay for. Although, after one year of living here, I have no desire to do so again. read more

I was concerned when I read previous bad reviews but saw they had been management change when around the time my daughter was looking for an apt last spring for the 2016-17 school year. Nice apt complex nicely furnished apts. Pricing was competitive and definitely better than Cottages where my other daughter had just lived. Whenever I've had any questions, I've been able to get someone on the phone (as opposed to a recording) - always very friendly and helpful. read more

Do not live here. It is the definition of a crap hole. There are no rules enforced here and therefore the neighbors are out of control and you can't ever sleep here. The apartment rooms are terrible and things keep falling apart. The maintenance takes at least two weeks and the wifi is non existent. You can't even get your homework done here and there is no cable. Save yourself grief and your money and promise to never sign a lease here. Crimson Park is awful enough to lose its business. read more

Crimson Park is an over-priced apartment complex that on the outside exudes all the amenities of a high-scale community, but from an insider perspective, fails to meet the basic needs of a college student. The internet service is provided by a low-brow external company that provides very weak service throughout the apartment, and no individual routers, forcing an entire building of students and working families to share an internet source. Parking was always hard to come by, as loud parties drew crowds that took up parking overnight despite a feeble attempt to distribute parking passes to residents. The management seemed to change frequently during my two years at Crimson Park, and the quality of the apartments slowly decreased over that time period. While support staff have been helpful and courteous, higher-level employees lacked the same servant spirit, and the organization as a whole operated like a scam, beginning to pile on charges with little explanation. I had difficulty even finding a reporting of my kilowatt hours through the, again small, external group Crimson Park used for utilities billing (which charged an extra and unnecessary $2.50 fee each month). Even after leaving Crimson Park I faced the lack of professionalism from the staff, as I received a bill of my outstanding balance, with no explanation of the charges to my account which greatly exceeded the deposit amount (which I never saw). As a student from Norman, I know that Norman offers great locations to live with better conditions than Crimson Park, but at lower prices. I think part of living at Crimson Park is paying for the guise that this complex operates under: that one lives at a fancy, high class college-fun epicenter. In reality, I gained little from my experience at this complex, save for stronger relationships with my roommates due to a shared distaste for the conditions and the necessity to all pile in the common room to access a web page. I do not recommend Crimson Park to friend or foe. Until the management begins to pay a little extra to provide quality utilities and services and operates under a more professional scheme, Crimson Park will be lacking any qualities that could positively color your college experience. read more

Be very careful of this management company. My daughter signed a lease Jan 2014 but they requested a guarantor - she had no job. I would not sign and as it turned out she moved to Nashville in May 2014. In March 2014, she let Ms Donaldson know that she would not need the apt in August 2014 because she was moving out of state. The apt complex has turned my daughter in to a collection agency for $7000 even though I never signed as a guarantor, my daughter didn't and doesn't have a job, and my daughter never received a key or moved in to this apartment complex. Ridiculous. Only expect worse if you actually live there! read more

They're pretty responsive and the staff is polite. I'd say it's pretty above average in terms of housing itself, it's definitely a place I would've liked to continue living at if a roommate situation hadn't occurred. If you're wanting to live here, instead of making a new lease, you could take mine (I'll give you $300 for it!) they're nice enough to let you pick any room plan or roommates you want too! read more

I absolutely love living at Crimson Park; the complex is always very clean and extremely well-maintained. The staff is friendly and incredibly helpful. The only issue I've had was my heater wasn't working properly one night but I called the 24/7 emergency maintenance and they helped me fix the problem in less than 10 minutes. I would absolutely recommend Crimson Park to anyone who wants a beautiful, clean apartment complex with lots of amenities and helpful, friendly staff. read more

The staff is always helpful and they have many different events for the community. The apartment are nice. The kitchen is kind of outdated but mostly of the furniture (everything except the couch) is nice. read more