I love living here! It's so fun and a welcoming environment. Office and maintenance are professional and timely with requests and maintenance work. I haven't had any issues living here since moving, and there's fun community events monthly. read more

It's impossible to get a human on the phone to ask questions!! They require renters' insurance with an additional $250,000 of pet coverage. If you don't get your own, they add $20ish to the monthly bill. We purchased a policy through Lemonade for less $ a month with more coverage. It CLEARLY states on our policy that animal coverage is included. We even added an endorsement for pet damage, we added the max allowable. When we sent the policy to RedPoint, they declined it due to the animal coverage. When we called Lemonade, they again verified that animal coverage was included in the liability (which we got $300,000 -more than required). However, it has been IMPOSSIBLE to get anyone on the phone to talk to them about this. The AI guy just keeps saying someone will call us back....AND THAT ISN'T HAPPENING! Tomorrow is the deadline for RedPoint to automatically add THEIR insurance to our bill. Lemonade is the #1 renter insurance for college kids...and they are saying it's not good enough?? What?? Has anyone else been able to get an actual human on the phone? read more

Redpoint Norman - University Housing Near Me - Norman, Oklahoma

Where do i even start, I really wish you could review something 0 stars. I have lived here since I was a sophomore and I am now a super senior (4 years total). Finally graduating soon and leaving redpoint feels like i just escaped prison. I have never written a yelp review in my life, but I feel like I need to do this for the health and well being of any younger students looking for a place to live. 1) my Junior year they randomly "Upgraded" our WIFI, and it hasn't worked well enough to even load Canvas consistently to do homework since then (even on an ethernet connection). NOTHING loads on streaming services if multiple people in the complex are using the WIFI at the same time, I've just given up watching TV here at all during busy hours. it was so obvious they just cut costs on the WIFI for no reason other than a screw you because we can and we love money. (Just did a wifi test and had upload speeds in the kb/s) 2) I have found 3 live wasps inside of my room this semester alone (the 3rd was today which is why I decided to finally write this review) and my roommate has found 1. I'm almost positive there is NO attempt at any pest control services, probably because it cost's the management team money. 3) I had my rent setup to auto-pay on the first of every month and one month I was short in my account without knowing, instead of notifying me the charge didn't go through by email or their app, they waited until HALFWAY THROUGH THE MONTH to do a huge late fee charge me AND made me pay with physical money orders for the rest of the year long lease, they really will do whatever they can to f*** you over for money. 4) I have lived in three different units here, in the first the Washer and Dryer worked, in my lasst two units it takes 4 different 60 minute cycles in the dryer to dry your clothes. So you better have a free day each week to do laundry! and if you have to do two loads, no joke you better book an entire day to stay home. 5) Twice, I had my entire bath break and it was unable to turn off for around an hour, and both times the poor maintenance guy had to drive 30 minutes out here after hours. once again, terrible appliances. 6)They can clearly afford to make the main office boujie and host TONS of events throughout the year with free stuff, which is cool and I definitely take advantage of them, but then you realize its just marketing... more marketing to get you living here and pay them rent, and none of the money goes to improving living conditions for its residents at all. 7) Every year the weather is warming up, they realize the pool needs maintenance after the weather is already warm, so for the first month or so of the warm weather season the pool is closed... that's funny cause STUDENTS MOVE HOME DURING THE SUMMER. If the U.S. justice system was in a perfect world then the upper management of this place would have to take a humanitarian rights class and get jail time. The only silver lining is most of the local staff is always helpful and kind, including the maintenance team, but there's not much they can do when the upper management of the complex is so out of touch with reality, this is one of those apartment complexes that is clearly run by some corporate entity that doesn't even know this location exists. During moveout in a couple months if they try to throw in any extra fees (which I know they will because of other review) I will lose my mind and figure out a way to sue the h*** out of this place, and I'm 100% sure I would win. read more

Awful living experience. Rent and fees don't seem that bad, but then they rack up utilities and electricity without any notice. Truly don't even know what maintenance does because You see them driving around, but they will take weeks to even respond to a maintenance call. Roommates and I dealt with roaches for months(not from us we are very clean it was from the unit beside us) without any resolve of this issue. Maintenance would come and "spray" but it did not do anything. On top of all of this instead of a security deposit they charge an "administrative fee" so you can't even get that money back. Got charged for the paint job maintenance left. On top of the fact that I had to go to buy my own part for my window because it wouldn't close and I had to fix it due to a lack of response from maintenance. When maintenance actually showed up they threw my belongings on the ground after they had "fixed" my sink and left them on the ground. My roommate's and I were paying $900, sometimes $900+ a month piece by the end of it for a 4 bed 4 bath at that. So that is almost $4,000 a month. With all of this being said, there is a huge lack of communication on their end and when you do try to call or email they rarely respond. I also will say that when you are moving out they post like a 5 page cleaning list which you have to do before leaving and even if that is done they still charge a "cleaning fee". Pool is also closed a lot randomly with no notice. It was horrible and if you are looking at living here, do not do it. Would give 0 stars if I could. read more

After talking to the staff, they did a good job of prioritizing the fixing of the water issue. Very pleased with their urgency in responding to the issue. read more

m daughter moved i on the 29th which was the soonest they would give her keys and charged her for the full months rent for 3 days

Staying here is nothing but a scam. They will find fees and overheads for ANYTHING and EVERYTHING!!!! example of a few: 1.CLUB HOUSE VIEW (even though I wasn't on the circle 2. furnishing the apartment (even though I furnished it myself) 3. Excess pet waist (even though I didn't have a pet) 4. extremely over gauged electric ( me and my roommates were gone for 2 months and all 5 still received a $100 fee. 5. so so much more like ( 60$ an hour late fee for keys) ( will 100% charge you extra when you move out). on top of the extra money its not worth it. nothing will get fixed in a orderly manner. THE BEST DAY WILL BE AT THE BEGINNING OF THE SEMESTERS WHEN THEY FIX EVERYTHING BRIEFLY TO MAKE IT APPEAR ITS A GREAT LIVING ENVIRONMENT FOR THE PARENTS OF THE COLLEGE STUDENTS read more

I live in a college town and was worried I would get an awful apartment but I've had nothing but a positive experience at Redpoint. Sure the woodwork is little beat up but I have great windows and lots of space, the staff is amazing. Alot of people that live at Redpoint are first time renters with no experience. They run into problems because they don't know what to look out for or don't know what to expect. It's also important to remember that most people come on these types of subs to vent and get advice so I'm not surprised most are negative. I very much enjoy my apartment and have never had a need that wasn't met by the management. Absolutely no complaints. read more

I Just moved in. Before I even got the key to my house, I did everything in my power to try to break my lease and live somewhere else. I'll be doing so until I'm officially moved OUT. Living here is almost scary. Its a ginourmous downgrade from where I was living last year for practically double the cost. This place is terrible, when I moved in "early" and PAID an extra $300 for a key - even though the house was already ready (but still dusty/dirty enough to get me sick) I dont trust the water, and I'm almost positive theres probably mold in here, being painted over. We moved in, there was (and still isn't) grass or bushes on our lawn - like most the other ones. I am paying a $300 fee for one cat. So much money they get from each student who lives here and its so obvious that none of that money goes into the actual buildings or residents. Not to mention its far from OU's campus, the corner, and Target as well as other stores. I cannot encourage you enough. DO NOT LIVE HERE. It doesn't matter if this is the last choice. It would be cheaper for me to pay $500 and find someone to take over my lease, move out and into somewhere on the campus corner, and buy all the furniture than it would to stay here. Everything about living here in infuritating and that's what makes it feel like less of a home. Seems like all my roommates and I do is try to be optimistic about the worst service/living residency. Its truly difficult. The front office doesn't even answer their phones or genuially care about the people living here. A lot of them live here and work here AND get NO discount. Thats how you know its bogus. This was your warning, I wish I listented to mine. I'd say let me know if you know anyone looking for a place to stay because I want OUT, but i wont do that to yall. And Redpoint, those lowsy responses you put under each 1-star review aren't gonna cut it for this one. Please let me out of my lease. read more

DO NOT LIVE HERE. These apartments never ever fix any problems with in the buildings. I lived here for 2 years and no washer and dryer due to the fact that they just didn't wanna come and fix it or replace it. On top of that I have been changing and they refuse to announce themselves when they come into the house. So they walked in on me changing and just stood there. RIDICULOUS. They have taken the rent out on time and then say that they never received it and charge a HUGE late fee even if you show them your receipt and bank charges. These apartments are no where near worth the price. Birds living in the attic, bugs when we pay for an exterminator, and not clean when we moved in. read more

Their service and quality of staff is just horrible. Only staff member that actually does anything is langdon. They never fix anything, barely respond & the apartments are so outdated and nasty. They've had three different managers this school year and all three are awful. they will literally make up anything and turn them into fees. and we've had new wifi that doesn't even work for the past three months. but hey you don't have to live there to go to the pool. read more

If this is what you want your apartment to look like then move into the cottages. Most gross apartments i've ever looked at. Model looked nothing like this. Save your time and go somewhere else. Didn't even move my stuff in. read more

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I wish I could give this place 0 stars. For starters, they do not care about you OR your animal. I take my dog out on a leash every time, like it it states in the rules, and considering it's an Oklahoma law. However, most residences do not abide by this rule, resulting in the other residences dog running up to mine and starting to fight my dog. I have taken this matter to management and Joey said "we will warn them. However, if your dog is injured or worse, we will then obviously take more serious and drastic measures". So pretty much, my dog needs to be injured by another dog before they do anything, which is completely ridiculous. Another issue I have is their breed restriction. When I called, prior to moving in, they told me that they do not have a breed restriction, they just watch closer to dogs that are considered to be restricted and aggressive. However, upon moving in, this was a lie and I had to fight 3+ months to get my trained animal in my cottage. Other residence, such as my neighbors, have two very untrained German Shepard's, which are considered to be a restricted breed as well in most apartment complexes, however, they did not have an issue getting their animals to live on the premises. Same with my other neighbor, who has a Rottweiler. Just because my dog looks like a Pit Bull, they told me no. Along with this situation, I am very unpleased with this management and property. While I was on vacation, maintenance and contractors entered my cottage and left lights on along with turning on my air conditioning, and this was done on two separate occasions, once in June, and once in July where I was gone for a week+ on both occasions. Simply put, do not sign a lease agreement here unless you want to be told one thing, then have another happen, have management not care about you or your animals safety, and have them completely disrespect you. Along with this, the model that you are shown looks NOTHING like a cottage you will actually end up with. Floors will be cracked, chipped cabinets everywhere, miscellaneous stains on all walls, and calcium build up on the shower heads. When you put in a maintenance request at this property, it more than likely will not be fixed for ~7 months. The weather strip on my back door was broken, resulting in bugs and outside air (in the winter and in the summer) to come in nonstop. We put maintenance requests in for multiple things, such as the weather strip (3 times), a leaky window on the stairs that would cause water to run all down the walls and carpet (2 times), and 3 leaks in the roof that have yet to be fixed. read more

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this place was the worst place I have ever stayed at. They claimed we paid the least out of everybody so we are lowest priority compared to the other residents which I believe is illegal when giving customer service or maintenance. They are very lucky I have to even give them one star otherwise I would not have put even one down. If you think about staying here i highly recommend spending your money on a place that will actually fix your things instead of giving you an apartment that is filled with bugs. read more

******DO NOT LIVE HERE****** UPDATED 11/26/2019 (Just for starters, my initial review for this establishment was 5 starts and is now 2 stars.) You know, the sad thing is I truly did love this place when I moved in. Their staff is always smiling and there to help when you need them, and the maintenance guys are always there in a hurry! (although the problems may only be temporarily fixed)...After living here for a full year and now into summer I can truly say I have grown disappointed with my experience here at The Cottages. It is nothing personal to the staff because I truly do admire them but if you are an OU student considering off-campus housing I would take a look elsewhere. I feel extremely unsafe here at the Cottages, for the lack of security is absolutely horrifying. My other complaint is that the security cameras never seem to be intact anytime a robbery takes place. That is just absolutely ludicrous. Our patio furniture was stolen earlier this semester, (as well as my friend's house was broken into with a robber who had a gun) and you can bet the cameras were not working that day. Now, 5 months later my car was broken into with multiple things stolen, (3 pairs of ray bans, 2 subwoofers, a case of Red Bull...etc.) and these robbers walked right past the clubhouse - but GUESS WHAT the security cameras were not working again. I just don't really understand why the safety of the residents is not a priority to the people at the cottages of norman, but it needs to be. Maybe cut back on the weekly free food and make sure that your security cameras work properly so that your residents can feel safe in their own homes. My list of complaints goes on and on...(non-working wifi, maintenance guys that attend to the problem but don't actually fix it, ex-con's just hanging out at the pool, every uber in town knowing the gate code meaning that it is extremely too easy to get in...etc.) Please consider your other options before living here because what I thought was the ideal place to live turned out to be a nightmare. NOT ONLY DOES THIS PLACE NOT GIVE A RIP ABOUT ITS RESIDENTS BUT THEY WILL PERMANENTLY TRY AND DAMAGE YOUR CREDIT WITHOUT ANY NOTICE. I was NEVER informed by The Cottages of Norman about a $197.59 charge that was unpaid on my account. I never received any notice in the mail or via e-mail about this charge. I got a notice today that it was sent to collections. Mind you this could completely damage my credit for 7 to 10 YEARS. Thankfully, I paid it in full today and the debt collector is going to dispute it, but this does not justify the fact that the cottages of Norman are trying to damage my future and completely destroy my credit score without ever informing me of this unpaid debt. This place is absolutely disgusting and an embarrassment to student housing in Norman, OK. Do yourself a favor and don't live here or at any of the other properties, the Scion Group owns (Crimson Park & Varsity House). Absolutely disgusting. I would expect a lot more from the management of a place I lived for 3 YEARS. You could have called me, e-mailed me, sent a letter in the mail, but you chose not to. Instead, you chose to have no communication with me whatsoever and you attempted to ruin my future. Absolutely disgusting. read more

I'm taking my talents somewhere else. I've had no hot water in my shower ever since I've lived here and they have done nothing about it. Maintenance would come in and say that it seems good enough and leave without doing anything. I would call the clubhouse to tell them and all they will say is "I'll talk to maintenance and give you a call back". I never got a call back btw read more

Updates in CAPS: Extremely high rent costs relative to newer properties around the same area. poor security (yeah, it has a gate, but it's either broken or left open because drunks run it and break it) ---- GATE HAS BEEN FIXED Poor lighting (if a bulb goes out on a light post, expect it to stay out for 2-3 months) Dirty (if you move it early for Rush, you waive the clean up ~ paint & repairs and then have to pay a fee to do this and clean it yourself ~ I know right, WTF?!) Poor management that doesn't do their job ~ Won't return calls or resolve service/maintenance issues in a timely manner. --- MANAGER CONTACTED ME AND WE REACHED AN AMICABLE RESOLUTION They charge you $35 late fee after the 4th, but won't allow you to pay before the 1st through the portal... and then to add insult to injury, they charge you late fees on top of late fees, $10 per day past the 5th. If you have a pet, be prepared to fork over a $300 FEE (no, not a typo, it's not a deposit, they consider it non refundable) ... But wait, there's more! So on top of the ridiculous Pet FEE, you have to pay $30 Rent per pet per month! The furniture is crap and they still charge you about $150/mo for that too... Electricity... sure, they charge you a $50 set up fee (of course) and then $40/mo plus whatever they pull out of their @$$ for overage charges... IF YOU HAVE PROBLEMS, SUGGEST YOU REACH OUT TO THEM AND WORK IT OUT. BUMPED FROM 1 STAR TO 3 STARS. read more

STAY AWAY!!!!! in August 2020 we moved my son in. the place was filthy, disgusting. Bugs everywhere and nothing was cleaned DURING COVID. The cabinets were beat up and the stain was all rubbed off. the celling has water damage and after 5 full months and a dozen requests its still not done. Cortney Spears, the New GM in Oct said she would handle it and its almost February and its still not done!!!!!!If you love your kid then please don't lease from this apartment group. THEY DONT CARE!!!! read more

I used to live with my girlfriend up until 2 months ago when I caught her cheating. I had to move out on my own, but luckily I came across the Cottages. It's a pretty social environment and the front office makes you feel welcomed. read more

If you want to live somewhere ghetto, the Cottages of Norman is the place for you! I was inside my friends apartment when multiple maintenance people came in to do room inspections and clean during move out day. My purse was downstairs and I was upstairs in my friends room with the door closed, the maintenance people did not know I was there. I went downstairs to get my purse because I felt uncomfortable and $230 cash was stolen out of my purse and the manager did not do anything. I can't believe that the Cottage hires untrustworthy workers that would steal money and lie about it. What else have workers stolen from residents/visitors? read more

My daughter just moved in. First, they were given the house # late (& didn't get 1 of the 3 requested), & then allowed to move in Fri. before classes started. The painter's did an AWFUL job--paint splattered everywhere (& on light fixtures, outlets, etc.). The carpets are DISGUSTING--beyond sickening...& now there's a leaking ceiling! Ugh read more

I live here and have been so happy with my decision. The Cottages are beautiful on the inside, and very well kept. The Staff are so friendly and helpful. Whenever things do break, maintenance is quick to fix it. The drive to campus isn't bad at all, and its a great location. I live in a 4 bedroom manor, and me and my roommates love it! read more

Love Love Love living here. The atmosphere at the Cottages is the perfect living community for college students. I have made so many friends with my neighbors as well as the staff. From game days to mid-finals week, the community provides the perfect college experience, blending fun and academics. The pool, hot tub, and volleyball court are always open for use. The free Starbucks coffee, computer access, various study spots, and printing at the clubhouse is also a necessity. I live in a five person Manner and have enjoyed every second of it. The drive to and from campus is not bad at all, and the Walmart is just around the corner to go grocery shopping. Would recommend everyone to live here. The facilities are not perfect and sometimes things do break (as at any college apartment complex would), but overall I am highly satisfied with my experience at The Cottages. read more

Make sure you see all the hidden charges. From utilities to other add ons. Not kept up. Way to expensive for what you get. How they charge a $120 a month for electric but we are billed twice that. That is more than a large house. read more

I was excited to initially move-in, but throughout the year I was disappointed. Being over charged for the smallest things, poor security where people who do not live here always overpopulate the pool and common areas. I expected much more for paying $500+ a month read more

When my roommates and I moved into the cottages, we were so excited. However, upon move-in, the place was, frankly, disgusting! We had dead and alive roaches in our kitchen, massive stains on the walls, dog scratch all over the downstairs doors, scrapes all over the fake wood floors, unpainted sections of the house, a hole punched through a door, a used condom on the ground, an open electrical box, broken bed frames and more! *Most* problems were fixed. However, the paint job was incredibly sloppy. The door took three months to come in. We were promised a cleaning crew, which never came. The best part is that we have now lived here for FOUR months, and we still have ALIVE ROACHES in our kitchen daily (yummy). We have put in over 20 maintenance requests for the roaches, but they do not seem to care. Additionally, the downstairs doors with scratches all over them, which we were told would be replaced, have in fact not been replaced or painted. Maintenance frequently comes in unannounced and has "completed" tasks that were not taken care of. read more

For reference i have never written a yelp review bc I am incredibly easy going - BUT STAY AWAY. Constantly having overages for things that make no sense. My roommates and i would be gone for an entire month w all the lights off and have a $100 overage for electric...electric is already included in rent so that's like a $300 bill total for an empty, dark house. Carpets are stained and paint is dingy, but when you move out they'll charge you for cleaning fees anyways and blame it on you. I received around $1000 charges for "damages" as did my roommate - for reference that is 2 months rent, 4 months if you combine me and my roommate - for damages that weren't there or have been there since the beginning considering its 10 years old. I received a damage charge for a $250 lock change? How does that even make sense? If you choose to change a lock, thats on you. The locks worked fine and all my keys were returned. The only damage I left was fRom my dog. I payed it immediately but of course they recharged me for it when I moved out. Maintenance will enter your home without warning, which is terrifying considering I'm a young woman and I had one maintenance man who would bang on my door at 7:30 AM for 2 weeks straight every morning trying to hangout with me. I even had a shit left in my bathroom once because a maintenance man decided to use my toilet and not flush. This place is disgusting, unsafe, and will charge you for all the "damages" that are present just bc its old - not to mention when you actually have an issue you want fixed by maintenance they will ignore it. read more

Cindy R. This message is written as a warning to anyone considering renting from The Cottages of Norman or any other property owned by the same company. This is the most unethical organization we have ever dealt with! They tried to get us to sign a rental agreement for the next year, after having lived there for 60 days. We did not!! They continued to harass me and my son for the next 10 months about signing a lease. After having his account hacked, they stated that I had to provide proof that we did not sign into his account and renew a lease, by having the IP address investigated. We did that and provided proof. They then said that wasn't acceptable. They state that they will provide suitable roommates if you cannot find any. I assure you that is not the case. I left countless messages and sent many emails, only to not hear back from them. Then, I talked with them in July and was assured everything was fine and that we were all set to move out and everything was settled. Now, we have received a bill for the entire lease. I provided proof that neither of us signed a lease renewal. Needless to say, if you are looking for a place to live that is owned/operated by ethical professionals, this is not the place to reside. STAY AWAY!!! The last thing that parents need to deal with is a company that will try to bully and manipulate their children. read more

This review is an update of my original post on 9/2018. I've decided to provide an update because I think it's important to let people know when a company truly does make things right. After hearing back from Mr. David Brown of The Scion Group, we were able to work through the issues at hand. Mr. Brown is a true asset to this company and really does care about the tenants. We appreciate the time and effort given to us by The Scion Group and their team in this matter. For this reason, my original rating goes from a very unsatisfied 1 start to a very happy and satisfied 4 star!! Thank you! read more

Rent is extremly high. Boarderline ridiculous. The gate does not work half the time. And the second gate is always open. My car was broken into and there were no security cameras around to see who did it. Have to pay early to move in and they do not clean it for you if you move in early. We have turned in multiple work orders for things not working in our house. For example the garbage disposal and out side porch light. These took days if not weeks to get back to us to fix these issues. For electricity there is a 40 dollar monthly fee. In top of this theres a 50 dollar fee you pay for electricty at the beginning of the year. If you go over your aloud amount of electritcy you get charged. Then you call the electric company and cant figure out exactly what you are being charged for and where the extra money is coming from. The furniture that come with it is fine. Its what you would expect from a furnished house. The beds are queen sized and a matress is included. If you call about your problems enough they are eventually resolved. The amenties and the clubhouse are very nice though. The pool, hottub and gym are great along with the computers and printing. read more

Cottages has been the worst in costumer service for at least the past year when they changed their staffs and it got even worse when Kris, the manager, left. The complex is only investing money on attracting new young kids by pretty advertisements on campus, off campus, and social media while they should know that the previous residents like me have huge impacts as well. Because if someone asks me about the cottages, I would say I DO NOT recommend!!! I had been a resident for almost two years and moved out on Dec 15th 2019. If you are thinking about residing there and you think you might need to sublease (for any reason), let me tell you that this complex does not cooperate in the process AT ALL and they receive all sort of fees for it. I have been trying to receive my deposit check for the last 2 months after moving out, have contacted them over 8 times while I had been told that I will receive it at most 6 weeks after my move out date. Over two months later, and I still have to deal with the rude staffs and remind them that I need my money. They have all sort of deadlines when they want to get your money but when it comes to them, they forget that people have lives and a recent graduate like me might be in need of the money. Cottages is super frustrating and I am personally exhausted of dealing with them. read more

I thought these were so cute when we came to tour them last year. The model is of course very clean and in great condition and the furniture is nice. I expected the actual apartment to be a little bit more lived in but was told that the furniture would be similar to model and apartments were cleaned and repairs (including painting and carpet replacement) would be done before move in. That is NOT what we found when we got the keys for move-in. The apartment was in terrible condition. The faux wood floor had huge gouges, drops of paint and was basically filthy looking. The carpets are very stained and fraying at the edges. The cabinets all have water damage and were very dirty. There are many other things we had to write up on the punch list but I won't bore you. The bottom line is that the apartment rents for $2795 a month and it is a dump. They are most definitely taking advantage of student and their families. read more

My dog has better customer service than the management at the cottages. They are rude and not helpful whatsoever. Had issues with our pipes bursting, bugs, electricity overages which they could not even explain to us how that was happening when we were not even in the house very often. Resorted to sitting in the dark and turning off the air. If you bring your issues to management they talk down to you as if you are the dumb one and they have no clue what you are talking about, especially the accounts assistant manager. Only good part is they lower your lease after a year and the house in itself is better than most houses in norman. But just because of the management I would NOT live here! read more

I came into my year living at the cottages with positive expectations having friends live here in the past. The cottages had a management transition throughout the year and the new managers are very nice people and making significant changes to better the complex, but I figured I would share my living experience here as a whole. My year began with my car getting broken into and the back windshield shattered. The management offered zero help and did all the could to doge liability and the police officer I dealt with explained that this was common at the cottages. The following week during a rain storm our ceiling in the living room began spouting water and began to fall in slightly, to fix this they had to replace a portion of our ceiling (the process took three weeks). A few more months further into the year our manabloc sprung a leak and flooded my roommates room. His carpet sprouted puddles and the carpet insulation and baseboards molded as a result. It took 2-3 weeks for the management to get the issue fixed. During that time he slept on our couch and was sickly as a result of the mildew and mold in his room. This leads to winter break when my roommates and I all went home for the holiday. We returned to find our cottage had been burglarized and trashed collectively over $3,500 worth of our belongings were stolen. Again we were at a loss with management whose "help" led to no result. A week later however they "increased security" by fixing the front gate of the complex which had not worked and remained open from August-January. I know of multiple other residents who's homes and cars were burglarized and it is a real issue here. I will not be resigning my lease and I would advise anyone to find alternative housing. read more

First off, I had to use the hot spot from my phone to write this review cause the wifi here is AWFUL. I barely every get any wifi ever. Also, when I came to move in, the "cleaning" they said they did didn't seem to happen. The floors were dirty, the bathrooms were disgusting and had crickets in all the bathtubs, and the carpets have so many stains. The air vent filters also hadn't been taken out for months. There was absolutely no air coming out of them for a week and we had to buy our own, because maintenance wouldn't replace the vents in the time we needed. Also they will fine for every little detail, even if the trash can lid they provide you doesn't fully close when the trash is in the can. Also the pool is fun but literally green because there is stuff growing on the sides of it. The painters in the house did a terrible job, there was paint splattered everywhere. Living here is not worth the money they charge. read more