DO NOT USE THIS SERVICE IN THE WINTER! We had been using…read moreMarlene's pet sitting service for years, & were happy with the company .. Until we went on a highly anticipated 2 week cruise / land vacation to Hawaii to celebrate our 45th wedding anniversary during the winter of February 2025.. We had a PROFESSIONAL SNOW PLOW SERVICE scheduled to clear our driveway.. Marlene, the business owner called us while we were in port at one of the islands preparing to leave for dinner.. and informed us that our driveway was not clear enough & if the snow wasn't appropriately cleared, she would not have her workers stop by, & our dogs wouldn't be fed!!! I was frantically trying to call our professional snow plowing service in Ohio before our ship left port & we would lose cell service. My niece was staying at our house at night during our trip, & she took pics of our driveway, & the snow was adequately cleared. When we arrived home from our trip, the FRONT DOOR was NOT LOCKED, & there was 40 pieces of UNCOLLECTED MAIL IN OUR MAILBOX. There was also dog vomit on the pillows on our living room couch.. When I let Marlene know of the situation we came home to..she was very rude & unprofessional & accused my 30 year old niece of leaving the door unlocked, & not cleaning up the dog mess in the living room! Then she told me I was exaggerating about the mail. One of Marlene's duties was to collect the mail daily.. Our mail was nearly falling out of the mailbox into the ditch! As far as my niece leaving the dog vomit & the front door unlocked, (which she would never do), our niece left our house at 7:00 am in the morning, & Marlene's "helpers" were the last people at our home before we arrived home later that afternoon after a 20 hour flight home from Hawaii. Marlene caused what should have been a wonderful cruise & vacation to Hawaii to be stressful for my husband & I, as we were concerned our dogs would not be attended to properly.. She was rude & cold & uncaring towards me when I tried to converse with her about the condition our home was in when we returned from our trip. I am writing this review now, a year later, because I want to spare anyone else Marlene's unprofessional & rude treatment. If you plan to use Marlene's service during Spring, Summer, Fall.. it will be fine. DO NOT USE HER SERVICE DURING THE WINTER MONTHS, as she is unreliable in the event of snow..

We have been using Whisker to Tails for about 1.5 years now, and have been very happy with them…read more Marlene and her folks are great people and truly go out of their way to be accommodating.

I highly recommend Cuddles and Care Pet Sitting. I am a frequent business traveler and I can have…read morepeace of mind when I am away knowing that she is taking good care of my cats. She is reliable, dependable, and very reasonable. The best pet sitter on the west side of Cleveland.

So nice to have a person you can trust to look after your pets while you are away. I can't…read morerecommend them enough.

They boarded my G.S.D.Tucker and Groomed him as well he looked awesome !…read more Only draw back was he didn't want to come home ! Rachel spoiled him !!!

The Canine CLub is a great place. The owners are not just dog lovers but a registered veterinary…read moretechnician and a Certified dog groomer. If anyone can take great care of your babies they can. And they aren't owners that just sit behind a desk, they are out their working the floor, playing and interacting with the dogs There is No schedule required to attend daycare. Your dog can attend as often and whenever you want. While they dont have the fancy web cams for you to watch you still feel secure in leaving your much loved pets with them. You really should stop up and meet Heather and Marlo and check out this facility.

Love Woof House. Found myself having to board my 16 year old mini-dachshund for first time. After…read morelooking and touring every kennel within 25 miles I stopped looking when I found Bob at Woof House. Caring staff, kennels cleaner than my home, and most important my dog is well cared for, safe, and walks right in on our two return visits. Wouldn't consider anywhere else. Their online portal makes booking easy.

I always feel comfortable when leaving my dog with Woof House. They are always so friendly and…read morewelcoming to my dog Mylo. They have such a nice place and mind you very very clean! I will never leave my dog with anyone but Woof House

My wife was out of town for two weeks and we didn't want to leave our dog alone for 10 hours at a…read moretime. So after doing a little research, it came down to a pet sitter or boarding, and our dog doesn't like other dogs much... Murphy's Paw was a great find. Brittany came over for a little meeting and our pup loved her within five minutes. Brittany has a flexible schedule, is very professional and excellent at communication. We would use her again any time we had the need. Thank you, Brittany!!

I was going on vacation and in search for a place to bring my beloved Riley... a 7 year old beagle…read moremix... I came across Murphys Paw and gave Brittney a call.. After speaking with her I was impressed and after meeting with her I was sure she was definitely the place for my girl. Let me tell you my Riley had the best 2 weeks ever... Brittney made sure I got pictures and videos of riley playing and having so much fun with her new puppy friends... I was so relaxed and at eased knowing that Riley was with Brittney...Thanks so much Brittney! !

They have been nothing but exemplary for the ten plus years I have known them. My dogs have always…read morereceived first class treatment, no issues whatsoever. The former owner, June, also ran a rescue operation called Ziggy's Friends that places dogs with forever homes. A caring, compassionate place for your dog!

DO NOT BOARD YOUR DOG AT PAWS INN THE WOODS, GRAFTON OHIO…read more My dog died because of the carelessness and complacency of the kennel staff at Paws Inn the Woods. My retired working dog has been boarded periodically at this kennel for years. He was never allowed to have blankets or toys in the kennel for his safety. This past stay, they put not one but multiple blankets in his kennel and admitted to having zero accountability of blankets or toys in general. They do not pay attention to how many blankets they put in and certainly do not pay attention if any become missing. Not even two days after having him home, I noticed he wasn't acting normal. He was trying to vomit and was struggling to poop. We took him to the Vet immediately, where they found he had a serious obstruction in his digestive tract. They performed emergency surgery and removed the material, which ended up being nearly a whole quilted blanket. Tragically, he ended up dying shortly after surgery due to the severity of the surgery's impact on his system. This was a healthy 8 year old GSD living out his retirement after years of service to this country which was tragically cut short due to a completely preventable incident. When I spoke to the owner of the kennel, she told me three things that broke our hearts even more. 1. She insisted this kind of thing has never happened before at her kennel. Which, after many years of working in pet and working dog kennels and professionally handling and training dogs, I know is not true. Dogs eating things is a very common thing in a kennel environment, which is why it is so important that the staff monitor and keep accountability of exactly what is put in each dog's kennel, if anything. 2. She said she had no idea how or when it happened. When I spoke to the kennel staff, they were immediately defensive and straight up told me they put not one, but multiple blankets in the kennel and had no idea one was missing because they don't count them. They said they don't have time for that. 3. The worst thing the owner told me was that she had no intentions of changing the way she ran her kennel and said she wouldn't lie to me and say she would, just to make us feel better. She was unbelievably unempathetic and offered us nothing in the way of an apology or anything. It is also important to note that while I had this conversation with the owner at the kennel just days after the loss of our dog, I witnessed another dog in an outside run tearing apart the stuffed dog bed that was in the kennel with him. When I pointed it out to her, she said "Oh he does that all the time, he doesn't eat it." She did NOTHING to stop the incident as I literally witnessed the dog pull mouthful after mouthful of stuffing out. For the safety and well-being of your beloved dog, I strongly discourage using this facility to board your pet. The owner and two staff members are lazy, and complacent. Keeping track of what goes in each kennel and making sure it comes out should be a priority at every kennel, among other important things that keep the dogs healthy and safe. For my dog, that lack of attention to detail cost him his life. I am speaking out to hopefully save other dogs from the same fate.

I first contacted this veterinary clinic because my Duke is terrified of everything and I mean…read moreeverything outside of my apartment. All he does is shake & tremble badly. So his first visit here, and the staff were accommodating to his needs and were very well with him. Awesome staff and Awesome Doctor as well, will continue to go here for Duke's care.

I had never been to this Animal Hospital- after my appointment- I can honestly say - I will always…read morecome to this place with my pets. Amazing Staff - very personable - friendly and helpful. Great with my dog whom isn't the friendliest with new people they did a wonderful job. The price is very affordable. I recommend this place 100%. Adrian Thomas & Remy.

I ordered dog food on 8/30/25 to start up an auto ship. I have used chewy.com in the past but…read morethought I would take advantage of an auto ship special with petsmart. The website said it would be delivered on 9/3/25. It's now 9/9/25 and I still don't have the food. I cancelled the auto ship but they won't allow me to cancel the current order because it's still in route. At this point my dogs will starve so I had to run to a different pet store to buy the food because I will never purchase anything from PetSmart again. Their customer service is terrible, no one has responded to any of my messages. I will go back to chewy.com, they deliver on their promised delivery date.

Called Avon, OH store for grooming appointment for my 2 yorkies. Waited a week, had a 7:00…read moregrooming time. Girl got out of her car, opened the store, never even made eye contact, or "good morning" to us. Told us to wait awhile, then told us that our groomer wasn't coming in. Will never go to Petsmart again. There should be a system where they can reach the clients when a situation occurs.