Avoid their monthly membership - not worth the hassle…read more My husband originally set up an appointment for me at this location over a year ago and enrolled me in their monthly membership. For the first 8-9 months, everything was fine. I was going once a month for injury-related therapy and found it helpful. Then things started to fall apart. First, the therapist I was seeing for 8 months left. My next appointment was canceled, so I picked a new therapist--not a huge deal. But that new appointment was canceled last minute because the therapist called out sick. Again, life happens--I was understanding. But I couldn't get another appointment for almost a month. Then, our card on file expired. Instead of calling us (we'd been clients for nearly a year at that point), I received a text saying payment had failed and all future appointments were canceled until resolved. That was incredibly frustrating--not only had we been paying regularly, but I also had 2-3 appointments banked due to their own cancellations. Still, I called, gave them the new card, and asked to cancel the membership. I was told there would be one final charge (because of their 30-day cancellation policy) and that I'd have 60 days to use any banked sessions. I declined--I just wanted to be done. Fast forward 7 months--we just discovered they've still been charging my husband's card. When he called, the manager claimed there was no cancellation form on file. She agreed to cancel the membership but refused to refund any of the past six months. She said we still had 60 days to use banked services--but never provided the form she claimed was required in the first place, even though we asked. We checked online. Nowhere does it mention a cancellation form and we haven't been able to find one. It only says to call the franchise location to cancel. So either they're being shady, or their policies are a mess. To be clear: I never had an issue with any of the therapists themselves. But the membership system is flawed. They cancel appointments on you, make it hard to keep up with usage, and then make cancellation vague and difficult. If you sign up, be sure to get everything in writing--and double check they've actually stopped charging your card.

I've been going to this Massage Envy for the past 6-8 months now. Every time, they were really…read moregreat; and they always had new people at the desk (I'm assuming a high turnover rate). Either way, very nice and pleasant. I went in there today for my 1pm appointment (which I make once a month). I was recently in a bad car accident; so I was looking forward to some relief. I went inside and they said that someone had cancelled my appointment. They couldn't tell who cancelled it; and they offered to give me a complimentary massage. The manager moved mountains and helped me find another another location to get my massage in. They found one for next Saturday, since I am unable to do the weekdays. I'm very thankful for their help.

Reginique does an AMAZING job! I've been looking for a good massage therapist in Louisville for…read moreyears and I'm so thankful I tried out NuMe massage. It's so impressive how Reginique is able to find all your pain points and work through them with ease. Every time I schedule an appointment with her I walk out feeling like a new person! I highly recommend booking a massage with her!

I knew after my first visit with Reginique in August 2022 that I would be coming back again. I have…read morebeen back every month since. She is so skilled and just seems so intuitive in her ability to focus on what you need. Simply the best massages I have ever had! And more importantly, she is a wonderful person whom I enjoy visiting and chatting with. Do yourself a favor, and treat yourself to NuMe! You will not be disappointed.

Kammaleathahh has the right touch and she's the first person I call when my body is ailing. She is…read morevery intuitive and I always leave feeling better than when I came.

From the owner: We offer Deep Tissue Massage, Sports massage, Acupressure and Structural Integration for postural…read morealignment. Excellent results with fibromyalgia, headaches, migraines, and pain syndromes.

Where to start! I just had my very first massage ever and all of my inhibitions about seeing a…read moremassage therapist are completely gone. First off, the building and suite 107 are incredible easy to find and accessible. After filling out new client paperwork, Angie brought me back to the massage room and discussed if there was anything specific I was there to address and clarified the entire process for me as a noob. The entire time I was on her table I was comfortable, I felt her good intention through her touch and although I didn't have anything specific I wanted addressed, Angie focused on a tight hip that I have ignored for years. I didn't mention it because I thought it was just something I would have to live with but when I stood up, my hip felt exponentially better! Who knew!? The entire experience was relaxing and I felt like I was in good hands. Angie even showed me a few stretches to keep my hip feeling nice which tells me she's interested in wholly helping her clients and not just building a clientele although she just added a new guest to her books! Angie Miller has been a Massage Therapist for five years now but her expertise, knowledge and professionalism would suggest she was born into it!

I've been frequenting DCM for about a year or so now. Karen was my therapist and really did a great…read morejob. She left recently so I've seen a couple of the other therapist who are both good. But they ain't Karen good! If I could figure out where Karen disappeared to, I'd probably follow. But, in the meantime, I'll keep visiting DCM. Overall, they do an outstanding job. The pricing is fair, as well.

I've now experienced the head spa treatment. My appointment was on a Friday afternoon and "Mo" was…read morewatching for me. She was incredibly kind and helpful, especially knowing it was my first time. I was the only person at the spa so I didn't experience anything more than the sound of music and running water. I wasn't sure what to expect. Here's what I learned that may be helpful to you for the head spa experience: - The Thai bed offered the comfortable, wider bed. It was heated and I was covered with blankets. - You will wear a towel on your top. Straps would be in the way. Come wearing a tube top, something that can be pulled down, or slip off your bra. - If you don't have warm socks, they offer fuzzy socks. - Lockers are provided for security. The key is attached to a bracelet and you can slip it on your wrist. - A scalp analysis is completed before and after. - The treatment started with a massage and it continues on and off throughout. - The pressure isn't painful but it can be intense, including on your scalp. My arm muscles were very tight so I was mindful to breathe through the soreness. - The head massagers are amazing. I've already looked up where to buy my own! -Your hair will be washed multiple times. Aveda products are used. Overall, a wonderful experience. It is definitely a splurge for me; however, this will be a treatment I'll come back for to keep my scalp and hair healthier, plus have an opportunity to relax.

Wonderful experience with Mo! My lower back feels fossilized sometimes because it's soooo tight,…read morebut Mo was so thorough and put in a lot of work to help alleviate the pain and stiffness, which has plagued me for about 20 years. I am fit and I am a longtime yoga practitioner. I understand my role in managing these issues, but no amount of exercise can offset 8 hours sitting at a computer a day. A good massage is sometimes the only thing that can help when my body really starts locking up. Ive tried a number of massage therapists who are trained through westernized programs, and I even had a standing appointment with a wonderful reiki master who was a massage instructor for many years. Unfortunately, none of these therapists (who were legitimately excellent) were able to provide much relief for issues like persistent psoas tightness and snapping hip syndrome, etc. Mo is the first massage therapist who really made a difference in my pain and my low back and hip function, after just one session. I don't know if I truly do need deep tissue work or if it just *feels* as if I need deep tissue massage to me because of my usual experiences, but I always ask for deep work and rarely feel as though it's even close to being deep enough. A lot of massage therapists just don't seem to have more than textbook classroom-based understandings of the body, and they tend to try to use sessions to lecture me about the most basic things or assert their expertise, even while they're failing to recognize where my muscles are tight and how to actually address the tightness. That's why I decided to try an eastern-based practitioner this time. This was a fairly vigorous and intense session and I got the exact pressure I wanted/needed, without having to even say anything. It felt as though I finally got some release along my spine. She also did exceptional work on my shoulders and mid-back as well and gave a brief scalp massage. It made my whole week! Lalai is my new standing massage therapy provider and I highly recommend them, and Mo :)

I had regular massages here when I was a gym member. Wonderfully amazing and kind team who helped…read moreto find solutions for any of my ailments

Charged my card and didn't show up. I had to email them to refund the service but their booking…read moresystem is misleading. You pick an open time and then the massage therapist can choose to accept the appointment?!?! This person chose not to accept, it still charged my card and I was stuck with massive neck pain and no massage as well as the hassle of trying to figure out what happened and request a refund!

Had an awesome experience at Revive Head Spa!…read more From the moment I walked in, the ambiance was serene and welcoming, with soothing aromas of lemongrass and calming music setting the tone for relaxation. The scalp analysis and treatment itself was pure bliss. They used premium products that left my hair feeling soft and revitalized. This is hands down the best head spa experience I've ever had. If you're looking for a luxurious escape from daily stress, I can't recommend this place enough!!

Decided to treat myself for mother's day and ended up here! I was able to schedule easily and…read morequickly. The location was easy to find. Inside the lobby I buzzed the business and was quickly let inside. The head spa treatment was really relaxing. I loved the warm table and warm eye mask. The treatment included a really nice shoulder and neck massage and a few different scalp massages. My hair felt light and soft afterwards.