I recently visited the Mokara Salon and Spa in the Omni in Louisville. The booking process was…read moreextremely easy and the staff on the phone were very helpful. I called to book a deep tissue massage for 50 minutes, with the massage you can use the pool and facilities before or after your treatment. The spa has a very relaxing vibe and was very comfortable. I arrived about 30 minutes before my appointment. I had a short wait since there was only one person at the front desk and there were helping other clients at the time. When it was my turn, I was warmly greeted and given a tour of the facility. The changing rooms are right off the main lobby area, and I was guided around the area and advised on what was available to use. I decided to change and then head to the relaxation room to await my massage. The room had flavored water and hot tea available, as well as a few packaged snacks. There were several Lounge chairs available with sheer curtains to provide some privacy. My massage therapist arrived right around my massage time and took me to my room. She was very nice and explained the process and asked if I had any areas of concern. Unfortunately the massage wasn't great, I had opted for a deep tissue massage, but not a lot of pressure was used. She also never checked in with me during the massage and it ended a bit early. The facility is beautiful and next time I will try a facial or another service since I loved the atmosphere so much.

Wonderful amenities and atmosphere! The signature massage was great - I asked for deep pressure…read moreand my therapist worked on trigger points and left me feeling so relaxed. I do recommend spending extra time to enjoy a hot cup of tea prior to your service and time to use the sauna, pool and shower after your massage.

What a fantastic experience! The owner was extremely knowledgeable and very friendly. I was so…read morerelaxed that I may have fallen asleep a few times. Brittany was amazing and so professional. My cousin and I were extremely impressed with the whole experience. I highly recommend spending the extra on the deluxe facial and head spa. Worth every penny. Will 100% be back.

Came from out of town for the head spa experience, 10/10 highly recommend. The owner, Tina is…read morelovely and provided a top knotch experience for me and my best friend.

Julia remains the best in the mani/pedi biz! Her work is flawless and absolutely perfection!…read moreGorgeous dazzle dry today - Speed Boat on hands, Ember on toes. If you don't know about Dazzle Dry, look it up. I learned about it from going to Haven Salon and they have allll the new colors. Don't sleep on these quality mani pedis! Best money you'll spend on looking put together and fabulous!

I came from out of state and needed specific hairstyles for two important days--Josh absolutely…read moredelivered! He brought my ideas to life beautifully and created the perfect looks. They held up all night and didn't feel uncomfortable or heavy at all! His presence is warm and professional, and I really appreciated how he shared helpful styling tips and tricks along the way. Would definitely recommend Josh for your hair style needs... does not disappoint!

I highly recommend services by Tracie. She has been so patient with me as I'm learning about how to…read moremaintain healthy skin. She is quick to answer all of my questions and gently walk me through steps to finding the best skin care regimen for my face. Ordering products through her website is easy and pick up is just as simple. I never feel pressured to pay for more services and she allows me to move at my own pace. I look forward to moving into facial treatments soon. Check out her business in Jtown.

Tracie educated me on my skincare routine which was very helpful. She explained to me about my…read moreskin. How I can continue to achieve my daily routine. I will be back.

Needed a last minute gel mani appointment, and they were able to fit me in on the spot! The salon…read moreis beautiful and spacious, and they have a wonderful refreshment bar with light snacks and tea, water, and coffee. Maria was a fabulous nail tech, and I really enjoyed talking with her; the rest of the staff was also very friendly. Maria did a fantastic job on my nails, I love the color. I might even come back in the next few days to get a pedi! Can't recommend B&B enough

I've never left a 1 star review…read more I left 20 minutes ago from my appointment after being cut and not asked if I was ok or offered a band aid. It is still bleeding. Even as I left the receptionist said nothing. Cannot recommend their nail service.

I have had many massages in the last 30 years including some by medically trained experts. Only one…read moreof them is comparable and that one does not come close to those I have had with Stephanie at Glow Rx, Louisville, KY. She so well trained, so expert and intuitive, that she has no peer, in my opinion. If you have the opportunity to experience her skill don't turn down that gift to yourself.

This is my happy place! Never had a bad service with Sarah....she knows her stuff and will never…read morerecommend anything that she thinks you don't need-she's honest about products or services she believes do a great job and Elizabeth is also great! She did my dysport and made the process so easy and worry free! I know I'm in good hands when I come here!

A Truly Relaxing Luxury Spa Experience…read more From the moment I walked into Woodhouse Spa in Louisville, I felt relaxed. The aroma in the lobby immediately set the tone for what turned out to be an absolutely wonderful spa experience. Check-in was seamless, and I was immediately given a tour of the facility. I was then able to change into a comfortable robe and sandals and settle into the spa experience. I spent some time enjoying the sauna before retreating to the lounge, where I was offered a choice of hot tea, wine, water, or a mimosa. I grabbed some chocolate and a selection of mixed nuts from the snack bar, found a cozy lounger, wrapped myself in the provided blanket, and simply enjoyed being able to unwind. After some time, my massage therapist came to get me for my 80-minute Swedish massage. I chose the woody aromatherapy scent, and it was the perfect complement to the experience. The massage was as relaxing as they come. My therapist regularly checked in with me about the pressure, and I really appreciated her technique. Her strokes were long, slow, and deliberate, and she never seemed rushed. I walked out of the treatment room feeling completely relaxed. Another thing I appreciated was the checkout experience. There was absolutely no pressure to purchase products, which can sometimes take away from an otherwise relaxing experience. Is Woodhouse pricey? Absolutely. But in my opinion, it's worth it for the upscale atmosphere, attention to detail, amenities, and highly skilled therapists. I also really appreciated the convenience of the attached parking in the PNC Tower, with the spa comping two hours of parking. Overall, this was exactly what I want from a luxury spa experience. From the beautiful atmosphere to the thoughtful amenities and exceptional massage, Woodhouse delivered from beginning to end. I would absolutely return and highly recommend Woodhouse Spa to anyone looking for a true high-end, relaxing spa experience in Louisville!

New spa alert!…read more Woodhouse spa opened the end of April--official grand opening and ribbon cutting ceremony to come in the next few months. This was a happy accident--I thought I was booking a massage somewhere else but ended up here on day 6 of being open and had the place to ourselves. *Gorgeous* space! Several relaxation rooms to chill in before and after your services. The warm bath was still getting worked on so that wasn't open but sounds amazing. The sauna and women's locker room was spacious, super clean, and beautiful. They encourage you to come early and stay after your services to enjoy the amenities, along with complimentary hot tea, champagne, mimosas, citrus infused water, coffee, and chocolate covered nuts. They definitely sell an *experience*. 20% gratuity is automatically added to your service. All their services are on their website. Shelby R. was awesome at deep tissue.

A wonderful and relaxing treat! Visiting Pelo West Spa in The Galt was the perfect addition to our…read moreholiday. I booked a 50-minute massage, and it was absolutely wonderful--exactly what I needed to unwind. You can easily book online before or during your stay. The entire experience was top-notch from start to finish. The staff was amazing--so kind and attentive. I loved that you can arrive early to enjoy a glass of champagne or spend some time in the sauna before your treatment (and after, too!). They offer the works here: nails, facials, massages, and sauna access, giving you all the good vibes to get you relaxed and in a great mood. The decor is stunning as well; I really loved the dark, moody aesthetic. It sets such a cool and calming vibe. Highly recommend if you are staying at The Galt or just looking for a great spa day!

Okay, get ready for an amazing experience at Pelo West! Let's start from the beginning. I'm a bit…read moreof a spa snob and so let's begin... McKenna at the front desk was a delight to work with to schedule my appointment. I had a bunch of questions about the menu and she answered them very cheerfully. She was very accommodating with my schedule and put me first. Ease of scheduling was a chef's kiss. That was enough for me to expect what was to come next. The spa is located in the Galt House hotel, but let that not deter you from seeking services. This review applies to the locals as well...as I'm a local. The best part is that they offer free parking at the Galt House hotel. If you live in the area, you know how terrible traffic can be. For the first time in my life, traveling to downtown Louisville did not make me anxious and nervous about parking because of the free parking Pelo West offers. The parking garage could be confusing so pay attention to signs but you will eventually make it to the 17th floor of the building. The salon has a very warm, welcoming vibe. Bright colors, good quality candles and light lingering smells all throughout the salon. The minute you step off the elevator. You are greeted by McKenna, the receptionist who is great at what she does. I opted to do 30 minutes of sauna (free with certain services) before my treatments. The surroundings were clean and the sauna area was well stocked with essentials. It is a nice little cozy dry sauna. The stiffest of muscles will relax. There's a radio that you can control in case it tickles your fancy. Coming to the services I got the Pelo signature facial 50 minutes, first. The room was nice and cozy and the temperature was just perfect. Their massage beds are heated which was definitely a cherry on the top. Gabby, my facialist did a quick consultation before diving into the actual procedure. She made me feel very comfortable and insisted that I relax to my best capacity. She just knew I needed it... Maybe it was written on my face ha! At one point, I drifted into the best little semi snooze you can imagine but I think I counted 9 steps in the facial procedure. I have to say every single product she used smelled amazing (and edible lol) and transported me to somewhere far away. Gabby has extremely gentle hands which my facial skin was surprised to experience as that is not how I treat my own face. Gentle, expert, firm pressure, and a constant touch are Gabby's strengths. She is a pro at this and it was evident. Gabby counseled me on the right steps for a healthy skin which I made notes of. Loved Gabby! Than I was handed over for a gel pedicure woth Peyton. My first impression of Peyton was lovely and kind. My comfort was her priority. By the time I had even made it to my pedicure station, a chilled champagne was waiting for me. Peyton is extremely detail oriented and took enough time with each of my toes to make sure all of the pedicure steps were perfect. At one point I really thought to myself about the dedication Peyton was putting into my pedicure. I probably have never experienced that before! I was so relaxed after my facial that the pedicure was a smooth, quiet time for me. Loved every minute of the vibe, peppy music, cleanliness, ambience, and smiles from staff members while getting my feet did. Peyton's detail-oriented but very gentle hands made the whole experience wonderful. I think the only thing I was missing was probably a body massage but I could not fit that in my schedule today lol. Shout out to Nema and Kaitlyn for running such an excellent spa in the heart of Louisville. The spa is not just for the hotel Members but also for the locals. The cost of these services are on the lower end for what they are actually offering as an experience--- I was very surprised to see this. Thanks Pelo West Team for a much needed afternoon spa time. Loved every minute of my afternoon. I cannot wait to come back again.