I've now experienced the head spa treatment. My appointment was on a Friday afternoon and "Mo" was watching for me. She was incredibly kind and helpful, especially knowing it was my first time. I was the only person at the spa so I didn't experience anything more than the sound of music and running water. I wasn't sure what to expect. Here's what I learned that may be helpful to you for the head spa experience: - The Thai bed offered the comfortable, wider bed. It was heated and I was covered with blankets. - You will wear a towel on your top. Straps would be in the way. Come wearing a tube top, something that can be pulled down, or slip off your bra. - If you don't have warm socks, they offer fuzzy socks. - Lockers are provided for security. The key is attached to a bracelet and you can slip it on your wrist. - A scalp analysis is completed before and after. - The treatment started with a massage and it continues on and off throughout. - The pressure isn't painful but it can be intense, including on your scalp. My arm muscles were very tight so I was mindful to breathe through the soreness. - The head massagers are amazing. I've already looked up where to buy my own! -Your hair will be washed multiple times. Aveda products are used. Overall, a wonderful experience. It is definitely a splurge for me; however, this will be a treatment I'll come back for to keep my scalp and hair healthier, plus have an opportunity to relax. read more

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Wonderful experience with Mo! My lower back feels fossilized sometimes because it's soooo tight, but Mo was so thorough and put in a lot of work to help alleviate the pain and stiffness, which has plagued me for about 20 years. I am fit and I am a longtime yoga practitioner. I understand my role in managing these issues, but no amount of exercise can offset 8 hours sitting at a computer a day. A good massage is sometimes the only thing that can help when my body really starts locking up. Ive tried a number of massage therapists who are trained through westernized programs, and I even had a standing appointment with a wonderful reiki master who was a massage instructor for many years. Unfortunately, none of these therapists (who were legitimately excellent) were able to provide much relief for issues like persistent psoas tightness and snapping hip syndrome, etc. Mo is the first massage therapist who really made a difference in my pain and my low back and hip function, after just one session. I don't know if I truly do need deep tissue work or if it just *feels* as if I need deep tissue massage to me because of my usual experiences, but I always ask for deep work and rarely feel as though it's even close to being deep enough. A lot of massage therapists just don't seem to have more than textbook classroom-based understandings of the body, and they tend to try to use sessions to lecture me about the most basic things or assert their expertise, even while they're failing to recognize where my muscles are tight and how to actually address the tightness. That's why I decided to try an eastern-based practitioner this time. This was a fairly vigorous and intense session and I got the exact pressure I wanted/needed, without having to even say anything. It felt as though I finally got some release along my spine. She also did exceptional work on my shoulders and mid-back as well and gave a brief scalp massage. It made my whole week! Lalai is my new standing massage therapy provider and I highly recommend them, and Mo :) read more

My go to monthly escape to get much-needed R&R. The staff really care about your well-being. I have been coming here for years and never one bad experience. read more

Been here several times, all have left me feeling relaxed and rejuvenated. First time to st Matthews location this week, and prefer Middletown only due to outside sound from the business next door. My therapist was B. and she was excellent especially with the stretching that is inherent to Thai. Looking forward to booking again soon. read more

Wowww, such an amazing experience. Before I set an appointment I went there to get help and ask what kind of massage is good for my body and concerned area. I have had headaches for a quiet bit of time and wanted to get some massage helping it. I met Bui (the owner) and I talked about what I need, she was very very helpful and told me since it is my first time getting massage (I never had massage in my life), I can try customized massage Therapy and see how it works for me. She spent almost 20-30 minutes to just talk to me and show me the area. She is such a sweet, compassionate person. I went for massage yesterday and Nid was my massage Therapist. She was extremely good! She listened to me and made sure the whole time she works on all my concerned areas. She was very very very good! My headache is much better now as my neck and shoulder are less stiff now. I am so much more relax and it really made a difference in my mental and physical health. I would highly recommend this place to anyone who wants to have a relaxing experience and treat their mind and body. They are very good people and do the best. Thank you Lalai Day Spa! read more

Relaxing environment from the moment I walk in the door! YOU SHOULD KNOW*They usually keep the door locked, since it's appointment only. But someone is usually at the desk waiting to let you in. So don't fret if the entrance is locked* They keep the lighting down low & have essential oils in diffusers for little aromatherapy. They also offer either room temperature or cold water as well & have comfortable seats in the waiting area. This is my second time here & usually when I arrive, they are ready to take me back & get started. I showed up earlier this time but didn't mind the ever short wait time & we did start on my scheduled appointment time. Nid is a massage wizard! I told her my exact problem areas & how much pressure I would like this time & got to choose my aroma oil before I even got undressed. After I was ready on the table she got to work, I had never had a massage before my first one here, so doing an 60 mins this time was like being transformed into a different person. My shoulders & back at the tightest & when I left I felt like a weight was lifted. The room was very clean & comfortable temperature. They play instruments music to help transport you to a state of relaxation. I am hooked now & the staff makes me feel so comfortable & welcomed each time I visited, that for me it's worth the hour drive from my home. Not just for the products/services they offer but mainly their amazing rapport. It's hard to find spas with owners & workers that make you feel comfortable & accepted. read more

Lalai Day Spa - Massage Therapy Near Me - Louisville, Kentucky

The LaLai Day Spa website is a well oiled machine! It's user friendly and super easy to use. I booked my appointment online with ease and to my surprise; LaLai Day Spa has Saturday hours too! Lots of flexibility. The Lalai Day Spa provides a range of massage related services in a very relaxing environment. My massage therapist, Nid, was wonderful. She showed me my private massage room. The room had soft lighting, quiet Thai music, and put my stress at ease. Nid asked me to choose an essential oil, asked what areas I would like massaged and provided time for me to prepare/undress and drape the blanket over my body. Nid worked all the areas we spoke about. I am typically not a big fan of massages but my experience with Nid was perfect! Her techniques were not painful for me and she respected my limitations and requests for a light massage. The next massage I book here will be for my husband, I think he would appreciate Nid's Thai massage techniques. read more

I came here once for a Yelp event! And I had a 30 minute massage with Nid. I decided to come back but this time I felt very SORE and ROUGH leaving the massage. Now I texted the owner to book a massage because I had another friend who wanted to go and we had back to back appointments. They were very accommodating since I had to meet at a later time. So my friend and I both felt our massages were too rough and hard. We didn't fill the client form but our level of firmness would be for me medium/ light and this was WAY TOO FIRM! I mentioned to Nid twice that I didn't like how hard she was with my legs. I mentioned I had a new tattoo on my shoulder and my neck and shoulders still feel very rough and sore a day later. I winced a few times when it hurt and would say I didn't like it. I felt every muscle and bone crack and did not know we were going to do that, too. I mentioned to Nid that I do yoga and I thought I'd be more resilient to the firmness but it felt uncomfortable. I would say, if you book here just speak up and let Nid know your comfort level ahead of time! She knows what she's doing but had a hard time understanding me. I felt like I shouldn't have to keep reminding her that it hurt me or felt uncomfortable. I might come back down the road but for now might look elsewhere. They did honor a discount however but Nid was confused by the discount and kinda felt frustrated and didn't want to argue about it. read more

2nd update, Praying for you , take 20 deep breath, you really need it, you tried to keep me quiet but didn't work!! money is not everything for people like me with deep integrity!!! FAULSE accusations are crime! Like harassment by texts!! kept all your text messages , obviously all comes from your Guilty conscience!!!! I will write reviews anywhere I decide to and keep doing so to help others make better decisions. No one like you can stop me !!! No matter how much you disrespect and falsely accuse me !! You need to learn a lot as a small business owner as you do not even know the basics !!!! I will write reviews anywhere I decide to and keep doing so to help others make better decisions. No one like you can stop me !!! No matter how much you lie , disrespect and falsely accuse me !! You need to learn a lot as a small business owner as you do not even know the basics !!!! Update: The owner first offered to refund my money if I remove my review which I didn't accept, kept all her text messages , now she is threatening me to remove the review!!that would never happens !! It's my right to share my experience! DO NOT recommend,I even paid $15 extra to be scheduled with the owner , cost me $126 ,did not worth at all based on what I had to go through!! Not long after I got home I had Severe headache, dizziness, or nausea , had to rush to doctor ; looks like incorrect technique caused bruises in my muscles!!It could be even worse with life time consequences!!Not a pleasant experience at all!!The massage didn't help me at all, just caused more pain and discomfort!!! read more

I had two spa experiences at Lalai Day Spa! I am new to the area and newly pregnant with my first child. So just as I hit 20 weeks I scheduled my first prenatal massage! It was incredible and I'm already looking forward to going back! Very professional care and nice facility! I also had the head massage on the Thai bed. It was enjoyable and actually the 2nd one I've ever had. It varied a lot from the previous one I had elsewhere but was still great. The only thing was I felt the massage part was only super great when they used the electric head massager. When the workers fingers were used in the washing and most of the rounds of treatments it wasn't as hard of pressure and didn't feel as relaxing. It felt more like going through the motions of washing your hair, which I get they have to follow their system but I just couldn't get to ultimate relaxation. I also made the mistake of doing the full flat bed and I think I was uncomfortable due to my pregnancy which is totally on me. So if I go back for another of those I will do it in the recliner type of chair instead. Every employee I encountered was super welcoming and nice! Definitely recommend this spa! Prices are great too! read more

I visited Lalai Day Spa last week for a lymphatic drainage massage. The spa is located in the far corner of a shopping center thru a courtyard. Follow the signs & look for the purple signage on their door. I was warmly welcomed by my massage therapist, Bui. I've had multiple massages in the past but this was my first ever lymphatic drainage massage. Bui gave me a full rundown of what to expect during the massage. She was very thorough & professional. At the end of my service I felt amazing. Bui had bottled water & hot tea waiting for me after my service. The spa was very clean & well kept. I was so pleased with my service that I booked to come back for a therapeutic massage. Thank you Bui for an amazing first time experience at Lalai. I'm looking forward to my return! read more

The head/hair spa was AMAZING. So so relaxing and relieved so much tension in my neck, shoulders, and head, plus the benefits of going to a hair salon. I also got to see the health of my hair follicles before and after treatment. Amazing technology! read more

I've been going to the Middletown location for years because they're so amazing, and now the St Matthews location is even more convenient for me! Fone gives such a therapeutic Thai massage - I already booked my next one! Thanks Lalai for keeping my body relaxed, stretched and happy! read more

I got a Headspa with Hannah and she did her thing. She was was very friendly and sweet. It was the first time I ever did a head spa and it's a wonderful feeling. I felt refreshed and relaxed after. Will definitely be coming back for another spa. read more

One hundred percent 5 star. My husband and I had a couples massage with Barinda and Whitney and they were beyond wonderful! We both have health issues that cause a lot of ache and pains and both ladies took the time to learn about us to focus on our problem issues. And both of us felt so much better after our session! The spa was clean, and smelled wonderful and we had the choice of essentials oils used in the massage. We both felt like they really tried to get to know our situation and not just a client number. Will be visiting here again! It's a hidden gem-wholly recommend trying it out! read more

Best massage I've ever had and I've had some really good massages. This will be my go-to place for a massage and look forward to the head massage opening. I normally want a 90 minute massage so I can get all my areas worked on but an hour was perfect...my therapist did more in an hour to benefit my body than any 90 minute massage. Thank you!! read more

I was greeted at the door and invited in. The place smelled nice, very clean and well decorated with a relaxing feel. There were 4 oils for me to choose from, which I loved having the option. The massage table was very comfortable, sheets were so soft and the bed was heated. It was a very comfortable atmosphere. The massage was incredible, my masseuse was definitely well educated in the art of massage because she knew exactly where my pain was, but never hurt me. She did the perfect amount of pressure and checked in with me during, but not too often that she was disruptive. I felt safe and comfortable the entire experience. The hot towel was the perfect temp, I wasn't too oily when it was over. I have more mobility in my neck now than I have in years because of the incredible work she did. I cannot wait to return! This was the self care I desperately needed and I couldn't have asked for a better experience! I will recommend Lalai to all my friends! read more

The therapists at Lalai are the most knowledgeable, professional, and caring people I have ever encountered. The spa itself is very soothing and creates a sense of tranquility. I highly recommend Lalai Spa for any therapeutic needs you may have. You will not be disappointed!! read more

Best ever - not just best in louisville best ever! Fone knows how to relax those tight and tense areas!

I've been to Lalai Day Spa on 3 occasions, twice with Kitty and once with Sierra. Kitty is a fantastic aesthetician! She did a hydrodermabrasion facial on my first visit and dermapplaning on my second visit. She is absolutely amazing and my skin has never felt better. It's so hydrated! I saw Sierra for a massage and she did a great job working on all my stress/problem areas! I will definitely be back on a regular basis! read more

This was the best massage I have ever had! The staff were so kind and accommodating. I even was a few minutes late due to some issues at home and they still provided the 60 minute service I had originally booked. The massage, the room, the service was just amazing all around. I won't go anywhere else to get a massage!!! And next time I will have a designated driver because I felt too good after lol! read more

My experience with Sierra was stellar. Immediately felt a difference upon completion. I have been battling shoulder blade and lower back pain for quite some time. I was VERY surprised how much this helped. I think with regular visits I can keep my pain to a minimum. Clean, professional, lovely establishment. Can't wait to go back! read more

OMG. This is the best massage place I have EVER been to and my boyfriend said the same thing! We did we a couples massage for my boyfriend's birthday and the experience was impeccable. The entire time our massage therapists were checking in with us to make sure we were fully relaxed the entire time , and we were! I seriously cannot recommend this place enough. Get a massage here before you even consider going anywhere else ! read more

Five stars are not enough to give Barinda and her wonderful team at this amazing day spa. I have had both massages and facials, that are some of the best I've had in my 54 years on this planet, as an avid spa goer! Not only are they good at their jobs but they're incredibly good people. Welcoming and kind, they go above and beyond for their clients. I cannot recommend Lalai Day Spa enough! read more

The environment was extremely peaceful, super clean and relaxing. My massage therapist gave me the best massage I have ever had in my life. I waked out of the space immediately feeling lighter, refreshed and renewed. I quickly made another appointment and will look to do so more often. It was worth every single penny!! read more

Fantastic place for a relaxing and reenergizing massage. They offer customized massage therapy, assisted Thai yoga massage, reflexology, prenatal and my favorite, cupping therapy. (As well as couples versions of the same). In my humble opinion this is by far the most superior massage spa in town. The staff is extremely attentive and detail oriented--they actually listen and address all of your problem areas and make sure that you, the client, is the ultimate priority. This is not your generic off the mill massage spa experience. Don't believe me? See for yourself! You will not be disappointed! read more

The owner is an amazing woman. The ambiance is great. They take great pride in the quality of service they offer. I have been going here for years and work recommend in a heartbeat. read more

I won a 30 minute massage as part of a giveaway and it was a great prize! I will be returning as a paying customer! It was a relaxing break in a chaotic day! Highly recommend! read more

I recently had a couples massage. They were very responsive in scheduling and confirming the appt. My husband had the Thai massage which was truly a traditional Thai massage! It's great to have that option locally! I did not have the Thai massage but mine was just as amazing. The room was relaxing, both checked in to ensure the pressure, room temperature etc was comforting to us. They truly take pride in their skill set while providing excellent customer service. The experience was relaxing along with working out some muscle strain/stress. I highly recommend. read more

Best massage ever and one of the best facials ever! Barinda and Kitty K go above and beyond to meet your needs. You leave feeling relaxed and happy. I cannot recommend enough! read more

Life is better with Bui Barinda and Lalai Spa. It doesn't matter what shape I come in, I leave feeling renewed. Easy parking, quiet and welcoming atmosphere. Good luck finding a better therapeutic massage in town. I book my appts out a year. read more