Dollar Bank , McMurray PA were very disrespectful and would not allow me to speak to a Manager…read more Paid off Mortgage early and still charged me extra funds for interest, etc. when I had a payoff letter showing a different amount. I would NEVER deal with this Dollar Bank again.

This is THE BEST Dollar Bank Location Downtown of all the 4 that are down here. The Bank Manager…read moreLen is Great and also Debbie the Teller... They are Both Very Nice and Caring to Helping You With Your Banking Needs...If Your Thinking Of opening an Account,They are usually running a special that you get up to $400 for Opening one with Direct Deposit... just ask For Len the manager and tell Him. "TomCat" sent you and He'll Set You Up... You Might Even Get a 2021 Calendar of they Have Any Left..lol... but Seriously I didn't Know that When I Met Len In Market Square at an event they usually did on Tuesdays (pre covid) That Id meet someone That Truly Represents Customer To The Highest Level... check Dollar Bank Market Square out Nd you'll see...THEY DON'T MALE YOU STAND OUTSIDE LIKE PNC BANK ON FIFTH AVENUE DOES !

I needed to open a checking and savings account and needed a bank that was not just in Pittsburgh…read more I decided to go with Chase as they are currently in 48 states. The manager Ruatu was super nice and extremely helpful. She went over everything from fees to balance requirments. I was in and out in about 30 minutes and was extremely happy with my decision to go with Chase. I also spoke about opening a business account which I will be going soon to open. If you are looking for a bank that is everywhere you can not go wrong with Chase.

Basic attitude toward customers. Bank procedures. Clearer Explanation of rules. . Since my review…read moreneeds to be longer, I will vow here and now to never, ever, do business with this bank or sign up for its' credit cards.

I was having a problem transferring funds to my account from another bank, but Brandon Kull, the…read moremanager of the Pittsburgh downtown Chase Bank went out of his way to help me resolve the problem. His patience and ability to solve a difficult issue are commendable. In fact, I predict that Mr. Kull will go far in his chosen profession. Thank you.Mr. Kull Carol Watson

Having been a customer of this branch for several years, I've recently noticed a decline in the…read morelevel of service provided. It appears that there has been a turnover in staff, possibly due to the ongoing pandemic and competition from other banks in Pittsburgh. However, this is no justification for the decrease in quality.

Having been a customer of this branch for several years, I've recently noticed a decline in the…read morelevel of service provided. It appears that there has been a turnover in staff, possibly due to the ongoing pandemic and competition from other banks in Pittsburgh. However, this is no justification for the decrease in quality.

These people don't even know how to set up a round up to the next dollar on POS transactions…read more Anyway this banks service reps have zero knowledge of this option. Then taking more than several hours for nothing, this is all a waste of time. The worst bank I have ever dealt with. Go Sofi all the way.

This review is for the Citizens Credit Card. I also bank thru Citizens Bank.One would think that…read morethe Citizens bank could work together with any issues.But no they do not.Citizens Bank made a payment out of my checking account for 700, paying off the credit card!!!The payment I put thru online was for $110.This was on Jan 14. I still have not received my money back. I've called 3 times . Jan 19 - Jan24 -Jan 28. Each time I have been told 3-5 business days?!!Today when I called I didn't hold back - I kept saying I want my money this is credit card company and a bank transaction - why have I not received it?!So now the guy is cocky with me- I ask to talk to the supervisor and he put me on hold for over a 1/2 hour which of course I hung up.I told the guy My anger was not directed at him but the situation.So now I don't know what to do. any advice? Jacqueline Jenner

It would be hard to write a very lengthy review about a bank but I have to say this is the third…read morebank where ive opened an account and this was the best experience. They definitely gave more personalized mom and pop shop vibes while sharing all of the amenities of the two larger entities I bank with. The service was fast, full of coaching and very personable. As my fiancé and I set up a savings account they seemed genuinely interested in more than our finances, but also our story and we were made to feel very comfortable. They also made no assumptions and explained everything we'd have available to us, not suggesting anything before they knew what exactly we wanted. Honestly, only ended up here because Dollar Bank was closed but that now feels very fortuitous

The staff at the front desk are great. Very welcoming and engaging…read more When I visited this branch I was paired with a relationship banker. One of my inquires was regarding a promo that I was unsuccessful at obtaining via their website. The banker seemed to not know how to apply it but told me he would contact their support team and get back to me. During this interaction I mentioned the mailing address twice. The banker also did not provide information on when the card would arrive, nor did they shut the door while discussing private information, and they provided incorrect information about the check deposit limits via mobile and ATM. Days went by and the banker still hadn't followed up. I then reached out to customer support, and it took two phones on two separate days to get an answer regarding the promo. I was told it's resolved, though they were unable to provide a confirmation number for our call. I learned the relationship banker that I interacted with is the Branch Manager. Close to two weeks later the Branch Manager still hasn't followed up and my card was addressed to the incorrect address.

Beaucrocracy is hideous, makes even the simplest tasks impossible to complete.in reasonable time…read more(e.g., months to determine if a cashier's check is deposited).

I can't even spend on the weekends because you guys can't count. There's no reason why it takes…read morelonger to deduct over the weekend vs the week days

I love Mellons, I love ever part of the Mellons particularly the Mellon Center…read more So obviously I was going to love this amazing towering glass-and-steel building that is one of the many skyscrapers which dominates the glorious skyline of downtown Pittsburgh. Inside, the building looks brand spanking new and very spacious as you can imagine. In an added plot twist, there is an underground passage right beneath the building (just go down from the main lobby) where there are a series of lunchtime-centric restaurants including the amazing Istanbul Grille. If every skyscraper had such wonders beneath it, I would spend all my time beneath skyscrapers. But as it happens, I stick to being down underneath this Mellon. Parking in this area is tricky during busy times, but if you manage to find it nearby, come and check out Istanbul Grille below this amazing building. The best place to view the skyline is from way up on Grandview Drive at the incredible lookout points. And you may be spending all your time in Pittsburgh after reading my reviews, but be aware that "BNY"... Baltimore Needs You.

The most wonderful bank employees in the tri-state. They take the time and get to know you as a…read moreperson. They are at many events in the area helping to raise money for some need cause. Just stop in my sister said it like walking into "Cheers" but it's a bank. They do serve coffee though.

From the owner: At First Commonwealth Bank, we're obsessed with helping you build financial confidence for yourself…read moreand your business with checking and savings accounts, loans, financial planning, treasury management and SBA loans. Member FDIC. Equal Housing Lender.

I was completely transparent about my history from the beginning, and they were insistent that they…read morewere able to help me. After continual promises of closings and dates, they started delaying, week after week, costing me time and money. When one of my bill payments fell through the cracks because it was scheduled to post on a day that we were closing, they denied me the mortgage. They asked me for the same information over and over, to the point where I don't even think they were reviewing what I was sending them, they were just pacifying me until they could find a justifiable reason to deny me. When I gave it to them (a mistake, but MY mistake nonetheless), they all of a sudden were right on top of their job and denied me within 24 hours. Kimberlee Hill, the loan officer reviewing my information, was inept, would NOT return a phone call (when that would have resolved all of the issues and we wouldn't be in this situation). I wouldn't recommend them to ANYONE as they have lousy customer service and horrible communication skills.