I'm shocked at some of these reviews. My sales rep Walter was as good as they get which was excellent. My Caddy ATS was purchased over 3 years ago has been nothing but a dream. I have seen several other rating sites where Alines got so many wonderful reviews. This review by Stephanie U. from Ronkonkoma says they closed up. Not so. She must have her dealers as mixed up as she is. You see Walter and tell him Jeff H. sent you and I am positive you will be delighted. read more

The guy was nice and helpful, wanted to sell us something, just didn't have what we were looking for. We wound up getting robbed by a guy down the block anyway. Really wish Aline had the car, I much rather would have bought a car from him instead of the cigarette infused one we got... Gnna cost like 2 grand to get all the interior redone give or take. Anyway. I haven't bought from alone but they are nice, not too pushy, and local. You just have to luck out with what's in the lot. read more

A relative of mine bought at this location. I had a bad feeling about this place and warned them but they really liked this particular car so they went ahead with the purchase. It feels like they take advantage of people with limited English (as was the case with them) or who feel like they can't get a car elsewhere. Within 2 days of driving the check engine light came on and it would not go over 20mph. Expect to be taken advantage of. So appalled by these scammers who just rip off people instead of running an honest business. STAY AWAY!! read more

Horrible place. Complete scam artists. So many problems with the can we bought and they never fixed a thing. Then we went back with another problem with the van and turns out they closed up shop! They just left! read more

Alines Used Cars - They used a plastic bag and zip tie as a cover for the windshield washer fluid. - Used Car Dealers Near Me - Patchogue, New York

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If I could give no stars I would. I bought a 2010 ford escape on 6/24. Not 5 weeks later it was getting a rebuilt transmission. I continued to bring it in with the same issues even after the transmission was rebuilt. They said nothing was wrong with it. Finally I called them last week and they said I need to bring the car to them. They are in patchogue I am in Freeport and a single mom. They refused to give me a car why it's back in the shop. I took the car to my mechanic this morning and he only confirmed what I said. I called them again and they said I refused to bring the car into them so there's nothing they can do. However I did get a 2 year warranty but they have yet to pay the warranty company. I plan on contacting consumer affairs and possibly an attorney. They can not get away with this. read more

I purchased a 2006 Caravan at the end of March that I was told passed inspection with no issues. 2 weeks later I went for a brake inspection elsewhere to get an idea of when to replace them. I was shocked when the mechanic told me my rear wheel cylinders are leaking a lot, and my rear brakes are completely worn out. When I notified Alines they told me the mechanic probably doesn't know what they are talking about and gave me an attitude. I brought my car to Aline's own mechanic on site and he confirmed the same exact issue and said he replaced everything. I'm not sure how that managed to pass inspection, since more than one mechanic told me it's an automatic fail. Secondly, two weeks or so after that I brought my car to my own mechanic for an inspection of the suspension system. The whole time I owned the car it was bumpy, making odd noise, etc. Turns out, the rack and pinion was leaking, the front wheels were able to move back and forth on the lift and loose, shocks and struts were going, wheel alignment was way off, and BOTH my rear tires had unsafe patches of dry rot and shifted belts. They needed to be replaced immediately, as did the front tires. My own mechanic did most of the work under my used warranty I purchased. I contacted the business to reimburse me for the amount not covered plus all 4 tires which were unsafe. They refused and said "well the car passed inspection", and "well, it has high mileage, it's an old car." Old car or new car, my tires shouldn't be damaged and a safety hazard. Nor should I be at risk for a brake failure. I find it really hard to believe this car suddenly developed all of these issues as soon as I purchased it. Most of the issues had very obviously been going on for quite some time and would be very hard to miss on a thorough NYS inspection. I am very unsatisfied with the lack of basic maintenance on this car. read more

Stopped in this dealership a few weeks ago. Didn't buy anything. It seems they specialize in high end, high mileage, overpriced vehicles. Still looking around, though. It's a good thing I'm not under the gun to buy something quickly. read more

I've purchased a vehicle through Alines, my parents have bought an array of cars from Alines, my sister recently purchased a car from Alines and others in my family have bought from Alines. Every time I walk in it's a warm welcoming from the Alines team. They're super helpful, and will go to great and extensive lengths to ensure that you get a good deal and are satisfied with your purchase. I recently wanted to get an extended warranty for my vehicle that would cover the duration of my loan. I initially went to Ford since I was getting other warranty work done there. The woman sat me down and looked me in the eyes and stated, "$3,500." Well, it was close to that amount for the warranty. I was so close to just going through with it. I know Ford is reputable, but that's a lot of money to toss around for a possible issue with a vehicle. I decided to excuse myself to call Alines outside to see what they could do since I got the vehicle through them. They said they could do a third party warranty for less than 2/3 the price. Keep in mind that the vehicle is in good shape, but I just want to be safe. There has been an issue with the Ford Fusions and their transmissions, and I'd rather not pay for a new one since my Power Train Warranty just expired. I went down there and purchased a warranty for an additional 5-year, 60,000 miles for less than $2,000. To top it off, the Ford dealership was pretty terrible in assisting me with my warranty fix, since I had to bring it back twice before calling another Ford dealership to get it done in a day, but that's another story for another review. Overall, I suggest shopping for vehicles at Alines. You can also check out their website (Google it) to see what is in stock. read more

These people are the worst. They sold us a lemon. After a few months it was leaking oil. Over heating. The car has been in and out the shop since we got it.. went to to pick it up today after over week being there and there was a pool of water in back seat. Then said the water was there when it was dropped off over 10 days ago. When we said we was gonna call the cops . They punch my son and a couple of guys tried to jump him. Pulling on the car as he was trying to leave. After they told him to leave off the property.. I would not recommend this place to NO ONE!!! read more

Alines Used Cars - Used Car Dealers Near Me - Patchogue, New York

I have been a customer of ALINES for over 20 years and have never had a bad experience. I don't live in Patchogue any longer and recently purchased a car from Alines and had it shipped to Arizona, if that doesn't tell you how great they are, I don't know what would! read more

stay away i left a deposit on a honda civic the sales staff explained to me it only had 75k on odometer when i left him a deposit and returned the next day the odmeter reading was at 125k i aske for my deposit and was refused and when i tried to call the cops the stubby little owner broke my cell phone please beware of this place my expereince is from 9 years ago and i still remember it like it was yesterday ! read more

BUYERS BEWARE!!!!!The biggest scam in town. They financed a car for my son. Did everything from DMV etc. let him take home the car he was so excited to have his first car !then 9 days later called and said he needed to come in to dealership to sign another paper. When he got there they said his financing didn't go through and that in order for it to go through they had to up his interest rate and his payment was going up another $60 a month. When he was already paying a stupid amount of money a month for a used car. If he didn't agree to the new terms they were going to take the car back !! It's called a SPOT DELIVERY SCAM. look it up. It's just disturbing that these people can do this to young first time buyers. How do these salesmen sleep at night knowing that they are scamming vulnerable people??? KARMA. I guess these salespeople haven't heard of it. I just hope it comes back and bites them in the ass!!! read more

This is the worst dealership I have ever purchased a car from!!!! I bought 1 car in January and brought it in twice to have it serviced and it still left me stranded on the side of the rd. I didn't feel comfortable in that car any more so traded it in for a different car that was advertised as having new tires. The inspection was done there the same month I bought the car and passed. The car was shaking and didn't feel right so we looked at the tires and the outside of the tires were new but the inside were so bald that we were told it wasn't safe to drive and that the alignment was so bad they didn't even think they could fix it and there was no way this car would have passed inspection 2 weeks before. The car was able to be fixed after I had to pay another $620 for the new tires and alignment!!!! They are scam artists they don't even clean the cars before selling them. I had to go home and clean it myself which I think is pretty shitty considering they crush you on the price of the car and don't even sell u a clean car or a safe car. They knew I had young kids and was 8 months pregnant and had no problem selling me a car that we could have all been seriously hurt in read more

I am a hard working 28 year old woman with no help from anyone. I totaled my Honda and went 6 months without a car. In this 6 months time I struggled to save enough money for a down payment on any car at Alines. Not only did they smell the desperation from me, but they used and abused me. I paid $5000 for a car worth about $500! But what do I know? I needed a car, I was on the verge of losing my job and I couldn't afford to take out a loan. I purchased a 1998 VW Beetle and was assured that the car was in tip-top shape despite the age of the car. I trusted them! Not only did the brakes go 3 days after buying it, but all 4 tires needed to be replaced! I bought the car in the winter so I had no use for the AC and the heat was working great. Come summer, the car was a sauna!!. The AC was completely busted. It has been a year since purchasing the car I so desperately needed and I have spend nearly $8000 on repairs!! The electrical is completely shot, sensors are burned out, and the car trembles like a 90 year old woman with Alzheimer's. I went to Noah who sold me the car and he basically gave me this look like "haha that's not my problem now sweetie". I cry every night wondering if my car is going to start in the morning and I cry whenever the check engine light comes on and I cannot afford to fix it. I HATE Alines and I can only pray that no young girl gets tricked and treated so cruelly by this disgusting family owned business. read more

Me and husband spent the last 3 days at this dealership thinking we were gonna a 2016 hyndai elantra. We spoke with sales guy Dave who seemed nice but got stuck waiting almost an hour to meet with the finance guy Tim on the first day. My husband and i both said we couldnt do more than 200 a month as payment for loan.he said ok 200 and gave us list of bunch of cars.was all ready to buy the elantra yesterday and after my paperwork was put in told it would be 398 a month. I argued with him saying you told us 200 a month.he denied it and said no cars there for that.prior to thay being called in yesterday to speak to financial guy they had pulled the car out for me to test drive,luckily that never happened because we got called in to find out how much we would have you pay a month.how dare you guys try to sell someone something you know people cant afford and on top of that let us fall in love with the car and left us leave feeling heartbroken. read more

Since my posts never make it here because you are not allowed to tell a real story I will tone it down. Today people all over the Country are struggling just to survive. It is very hard to trust anyone when it comes to buying. Alines Auto Group is not trustworthy. And I wish I did not even have to give them one star just to rate them. They are not deserving of that. Most people today are in some kind of financial struggle with the economy crashing. I was a victim of that. I have never purchased a used car my entire life. I had to return my car last year as due to oil prices etc I could not afford it. I went out to look for a temporary car until my issues got resolved. I ended up at Alines. My credit was not horrific and I had not even turned my car in yet so it was not showing up on my credit. However in minutes they got me approved at 18 percent interest!! That is robbery! They told me that was the best I was going to get anywhere. The car I found in my range there I was told when I come back they would make sure the tires and brake system was new as that was the only thing I asked when buying my first used car. When I got there there was 20k miles more than they told me was on the car. I tried to back out but Noah had the perfect sales pitch. "Do not worry about mileage it does not matter if the car is maintained". Everyone on Long Island has alot of miles on their cars. Foolishly I believed that because I never bought a used car before.Well it does matter because as Frank so pointed out, NYS law say any car over 100k miles is not under warranty. So why are they being sold? Why is he selling "extended warranties for cars over 100k miles? I was told when I first got there that they "GIVE' a 2 year warranty on their cars because they stand by their cars. Well when I picked it up I had to pay 1600 dollars for it and I was told the bank would not approve me without it, because they basically "cosign" the loan for me. Well that was a complete lie I called the bank after they refused to do the work and the bank told me that was not true I was approved for loan without it at 9 percent interest. Imagine they tacked on another 9 percent for them!. I brought the car back with alot of safety issues, the brakes went three weeks after buying it. They changed the pads and left the bad rotors. Well after 4 months the brakes rotors and calipers went on the car all around. Along with never getting new tires. They did nothing to the car. When I brought it back even though they sold me a "warranty specifically for a car over 100k miles" I was told I am on my own the car has over 100k miles and refused to fix it. Six other mechanic shops do not take this "extended warranty" as it is not valid and covers nothing. It is nothing more than more money in their pockets above the car loan. Frank the owner of the dealership told me "have your lawyer call me" and hung up on me. Well I did just that. They did not respond and so I went to court. What he said in court was that this was a "service contract not a warranty" and I could cancel at any time!! Well how would I do that when it was put on my loan because I would not be approved without it? They do not have an extended warranty or a service contract for you, stay away from it, it is useless refuse the car if you are forced to buy that bogus contract or go somewhere else that has a REAL warranty. And call the bank that approves you before you pick up the car and verify your interest rate and if you are approved without buying that so called warranty. I guarantee you are not being told the truth. They are not honest and once you sign that paper they will not do anything they promise. You should not go to this dealer if you are in a bad financial situation because there are other places that will help you and approve you in spite of what they say. I found out the hard way. I guess thats how they make their money by the people who are having trouble and are taken advantage of. Needless to say I won in court so how honest could they be? read more

Im a young guy at college over at Stony Brook ... I worked every penny i had and saved it all up to buy a car from them. Finally when i got the car every week something new would break. I financed the car only putting down 2k .. the car was about 12k. After 2 months of owning it the engine blew up and it was my first car. I had no car for a while. The owners didnt care and told me its my problem. Till this very day i still have the car 9/12/13. Its sitting in the corner of my yard as i fix it piece by piece everyday with the little money i work and also while i goto school. I bough the car and drove it for 2 months and never drove it again. I still make payments on it and guess what ... soon the loan will be up and i would have payed out for the car and that 12k down the drain. These guys can go TO HELL they ripped of a 18 year old kid ... im 20 now and for 2 years i got stuck with driving crappy $200 cars off of craigslist. They RUINED MY LIFE !!!!!!! read more

my mom had purchased a 2001 santa fe from alines and could not have had a better experience. not only did they treat her like she was someone special they did everything they said they would to make her purchase smooth and easy. being a senior my mom was nearly taken advantage by another local dealer, i was greatful that i stopped that transaction before she actually purchased that car and ultimately purchased at alines. we were so pleased with alines that i have sent other family members to purchase their cars from them and so far its been one great experience after another. 3 for 3! read more