As I was getting ready to post my review, I noticed my previous review from 2020, and my comments remain the same for the exceptional care provided by Dr. Ursetta-Eck! She has excellent clinical skills and sincerely cares about her patients just like Dr. Vu does as well. The staff are absolutely terrific and create a comfortable environment for their patients. Job Well Done! Jonathan Robertson read more

Ive been coming here for a long time. This is the spot to go, very friendly and helpful staff. Big selection of glasses and the quality is on point. Dr Vu is great to work with for eye exams and more! read more

Dr Ursetta and the staff were wonderful! My visit was timely, everyone was warm and friendly, and it all went very easily and comfortably. This office made getting my eye exam feel like a joy! Would highly recommend. read more

I have been seeing Dr. Amy VU since 2011. I moved to Nebraska 2 years ago and I made the drive back to CA twice to keep my appointments with Dr. Vu. There are times that I had to see other doctors, but I always end up going back to Dr. Vu. She has been able to treat my vision better than any other doctor has been able to do. She treats me like family and as long as I have a way, I will continue to see Dr. Vu. She is the best. read more

Dr. Ursetta has always met my high expectations when it comes to my healthcare. I've found her to be very professional and thorough explaining her findings or answering my concerns during the exam. The staff is courteous and welcoming. Would highly recommend! read more

Professional, customer-oriented, friendly staff. Expert optometrists. I'll be going there for my annual eye exam from now on.

Visiting Dr. Vu is like seeing an old friend who truly cares about the health of your eyes. She is incredibly thorough and takes the time to ensure every single question is answered, never making you feel rushed. Her staff is equally wonderful. Always helpful, professional, and informative. It is rare to find such personalized care, and I am truly grateful to have found this practice! read more

I called to get in last minute on a Saturday and was able to be seen right away. The front desk was very warm and welcoming and answered all of my questions. Dr Vu saw me shortly after and was extremely friendly and professional. You can tell she really enjoys what she does. Her bedside manner and level of expertise is 5 star. This office was excellent all around and they have a patient for life. read more

I love Dr. Ursetta, but she & her staff aren't good with timing. I had an appt time & another appt elsewhere right after. I was waiting for over 20 minutes, anxious as each minute ticked by. I caught Dr. U as she exited to get something. As she was going back, she told me she was working as fast as she could. At that point, I'd say, that patient needed more time to get her prescription right OR they started late. Luckily, i was able to push out my other appt, which wasn't cool to have to ask for & was a miracle I wasn't being charged a no-show as that other appt had other openings, b/c I needed to see Dr. U more urgently & her schedule was too full for the next couple weeks. It was a terribly stressful situation for me, the front desk had no say & wouldn't hint to Dr. U for me, so I had to wait outside her exam room door & let her know of my situation & luckily she exited for a second. It was unprofessional. That being said, after seeing her for the brief situation I needed to clarify for 10 minutes, I would've been late to my next appt, but I would've had some time left to not be charged. The point is still that it's not professional to have to be put through that anxiety, awkwardness, & lack of service from the front desk, . I'd still highly recommend Dr. Ursetta, but give it a LOT of extra time & be ready to really communicate what you need w/ a LOT of clarity, then you'll get what you need. I am a real patient using a pseudonym. read more

The best Optometrist I've ever had in my life. And I'm 69 years old. And I've lived in Florida, Washington DC, Boston, New Hampshire, Vermont, St. Louis, Baltimore, and Southern California. Highly recommend Amy and her staff for top quality, professionalism, friendliness, accuracy, and outstanding billing and fairness in working with insurance companies. Their selections of frames and follow on service are second to none. Highly recommend Aliso Niguel Optometry for all of your eyes / glasses needs read more

I've been coming here for awhile and every time I come, I always feel like Dr. Vu listens to my concerns and addresses them without judgement. I'm VERY particular when it comes to my glasses and I am usually hesitant to try new things as I am very sensitive when it comes to my vision. The one time I decided to try a new type of lenses and ultimately felt like they weren't for me, Dr. Vu and the office staff were very quick to get me into lenses I wanted. They gave me a credit because the lenses I tried were more than my usuals and I was very pleased that I was not ripped off like I had been in the past at other places. They followed up with me every step of the way to ensure I was fully satisified and never tried to profit off me. As a customer, I appreciate the transparency in the costs and I appreciate them never trying to upsell me. I don't plan on finding a new doctor anytime soon. Thanks for everything guys! I appreciate you always being patient with me . read more

Truly love this office and Dr. Vu! She is very personable and truly took her time on my exam! The staff is great and very helpful in picking out frames! Overall love Dr. Vu and her office as my optometrist! read more

Been going to Dr. Vu for at least 5+ years. I've always had trouble with my vision since the third grade and the staff here continues to be so welcoming and helpful. I don't feel judged nor intimidated when I ask questions about my prescription. Dr. Vu is respectful and explains the process and our next steps. I never feel rushed and always leave feeling confident after my exam. Plus the office is clean and neat. read more

I've been Dr. Vu's patient for years, and her exceptional care always reminds me of how special and unique her approach is. Just like the personalized care she provides for my eyes, I highly recommend her. & her office staff is also great! read more

I've been a patient here for a few years now. I started going here because it was close to home and Dr Vu was referred to me by a family member. I'm very happy with the level of service I have received from this team. I feel welcome and taken care of. Dr Vu is very personable and super friendly. I feel like my exams are very thorough and not rushed. I recommend supporting this small business, especially with a larger office opening up a few doors down. Aliso is a family community, and we support our local businesses, help support this one! read more

Aliso Niguel Optometry - Outside - Optometrists Near Me - Laguna Niguel, California

Let me start out by saying Dr Vu was awesome. So for the last 25 years I had been going to the same optometrist about an hour away from South OC. I grew up LA county and just kept going to my Doctor from out there. My Doctor retired so I found Dr Vu from Yelp and the reviews are true! The staff is so nice, friendly, and helpful. When going to a doctors office that's a big plus for me because in some ways you deal with them more than the doctor. I was super happy with the technology being used here and it was a game changer. Like I said, my old doctors office was very dated. Turns out concerns I had been bringing up to my old doctor for a couple years, Dr Vu was able to assist. My old Doctor had basically prescribed me the wrong prescription. My stigmatism was not treated properly. So all my strain driving at night, difficult sill seeing, and eye discharge, Dr Vu helped! I was only at 20/40 vision with my old prescription. Since I've seen Dr Vu, I can see way better, driving at night no longer bothers me, and my eyes aren't so dry, full of discharge, and headaches are gone. Thank you to Dr Vu and all the great staff. You are my new optometrist I hope for the next 25 years or more! read more

I have been seeing Dr. Vu since 2015 and have to give credit where credit is due. This small business is the best! The place itself is clean and modern. They have a variety of frames for every budget, and carry a lot of highly sought after designer brands. Megan at the front desk is always welcoming, helpful, and kind. She will let you try on several pairs of frames and will give opinions on what looks best. And Dr. Vu? She's honest, personable, builds instant rapport, is thorough in her exams, and explains the plan and options leaving no question unanswered (which is rare in today's healthcare world). She advocates for her patients, and will go the extra mile to make sure you receive the care/diagnosis/treatment you need. A hundred percent recommend this place to others. I come back every year! read more

Dr. Vu and her staff are AMAZING!! They're always so honest. I came in there to talk about Lasik and contacts. She told me I didn't need either. Because I have astigmatism, I have an advantage. They never try to take advantage like so many other optometrists have in the past. I saw how much class they had when I went to my appointment on Monday, and this woman called the office. I hear this lady screaming at the top of her lungs, using the worst profanity and calling them names, for over an hour! The way Dr. Vu and her staff diffused the situation and kept their composure as this horrible woman verbally abused them, I have a new level of respect for them! Thank you, Aliso Niguel Optometry, for being the very best in the industry!! read more

Always a great experience with Dr Vu and her staff. Very knowledgeable, always listens and always open to any questions. Looking for an optometrist who you can fully trust with your eyesight ? .... then Amy and her great staff are the ones to call. Any questions? Just ping me ! read more

This is a couple of years late (I have since moved) but felt Dr. Vu and her team were deserving of a belated 5-star review. They took great care to make me feel comfortable, taken care of, and set up for success beyond the appointment. My headaches were a thing of a past and their selection of frames was great. Would highly recommend! read more

I have been going to ANO for a little over four years now. Not once have I had a single complaint or have felt anything other than satisfaction with this location. Every single member of staff is kind, professional, personable, and truly cares for your needs. When you are attending your eye exam you don't even feel like you're talking to a doctor, but rather, a friend who just happens to know everything about your eyes. Both Dr. Vu and Dr. Ursetta are so very passionate with what they do and are true professionals in their field. ANO has done a spectacular job with fulfilling my Opto needs and I don't see myself visiting another Optometrist unless I relocate. read more

Hold on tight....this might just be the review that will give you the very best reason to see the professionals at Aliso Niguel Opt! Let's start at the very beginning.....Megan, Nancy, Lili, and Heather (a.k.a. The Front Office Staff) are each exceptional. Professional, courteous, responsible, friendly and so much more that a patient would expect. No other doctors office offers such an amazing team! Moving on..... to the most extraordinary eye exam I've ever experienced. Dr. Vu gave me a comprehensive exam using state-of-the-art equipment and her extensive training and education taught me so much about the health of my eyes. We talked about glasses, contacts, nutrition, stress, sleep, medicines, etc. And "how" I use my eyes i.e. computer, sports, driving, reading, etc. She was extremely thorough and quite passionate about the importance of good eye health. I learned more than I had anticipated and am practicing much of it at home with my family. (Point here: I didn't just get a new prescription for corrective lenses, I got a valuable education!) And not mention Dr. Vu is genuinely trustworthy and honest. The standing ovation....just like the best mint chocolate chip ice cream you've ever tasted, the IMAX movie that kept you on the edge of your seat, or the first date you had with your spouse....Aliso Niguel Optometry will be the place you keep going back to - over and over again - for all your eye care needs. Open your eyes....and trust Dr. Vu. About the reviewer: I may be a bit silly but I'm quite serious about my medical providers. I find one and stay with them for a very long time. Life is short, and sometimes health is unpredictable. So all of us deserve the very best the medical community offers. read more

I researched nearby optometrists that accept our new insurance plan and decided on Aliso Niguel Optometry based on Yelp reviews and a friend's referral. Lili and all the office staff were very attentive and Dr. Carla Ursetta provided a very thorough eye exam, patiently explaining testing options and answering my questions. I purchased contact lenses and glasses from a broad inventory of stylish frames. I am completely satisfied with their service, expertise and value and love knowing that I am supporting a locally owned and operated small business. read more

I wish I could remember the name of my optometrist but she was so kind and helpful. I wasn't sure about which tests I would need so we talked through it together and I found out why I was having eye pain and a solution for it before leaving, can't ask for much more. read more

The was the most pleasant eye exam I have ever had. The doctor she listened and didn't make me do unnecessary test that were over stimulating for me . Truly appreciate the consideration and care . Thank you read more

Highly recommend.the docs take their time and really care. The best...Amy Vu and Her partner are knowlegable , I trust them completely. Check them out quality eye care read more

Had a great experience, no hidden costs. Doctor and staff were all professional and efficient.

Lost one of my contacts from my back-up pair on Monday, and was able to get into Aliso Niguel Optometry 24-hrs later, as a new patient, that's amazing. The place is really clean, airy and their equipment is state of the art. Great choices on frames too. But the best part of the experience was the staff, from the front desk to the Doctor, they were beyond accommodating, professional and friendly. Been driving to Manhattan Beach for years to see my old optometrist but making this my new place for contact lens and glasses needs. Glad I found this office and would highly recommend them! read more

I have found an intelligent/personable/fashionable doctor. Very hard find! She made my/the husbands visit so comfortable and easy. She listens to your wants/needs and provides her professional opinion - I loved that she disagreed with me and provided a better solution for my issue. I'm so in love with Dr. Amy Vu. Right from the start when I made my/the husbands appt - I knew I really wanted to come to this office. Her staff is equally lovely and care greatly. Unfortunately my insurance is changing so I won't know if I'll be able to come back to see Dr. Vu. But if I can then my family and I will definitely stay in her care. After you meet her you'll understand why she has so many wonderful reviews. read more

My husband, two kids and I have been going to Aliso Niguel Optometry for the last 8 years since we moved to California. I am extremely nearsighted and Dr Vu is excellent at examining my eyes and making sure I have the proper prescription. She is very personable and through. My kids typically see Dr Ursetta, and I have to say, she's excellent too. She is very good with kids as is Dr Vu. Megan and the office staff are are so professional, kind and helpful. Megan has been with there since we started seeing Dr Vu 8 years ago. We had a crazy insurance issue which they had to deal with for a few years with no complaints. Due to my high prescription, I've been to countless optometry visits in the last 40 years, and I can attest to Dr Vu and Dr Ursetta being tops. I highly recommend this optometry practice if you are in need of an eye exam. read more

Oh no... I hate to give a bad review but don't waste ur time here. Optometrist is great I was really excited to have this as my new home. ... but .... Ughhhhhh front desk is awful. They gave me like 5 different stories about my insurance. First, only a discount, then they cover this but not that n it kept going n going. Before I made the appointment I made sure they took my insurance n that it took care of contacts(which is the only thing I wear). They said yes. But somehow when I get there they said no? Soooo what changed? Then I am covered but not for contacts only glasses???? Seriously, if u made a mistake admit to it. But don't get frustrated at me. Well, I tried talking to the doctor but they won't put me through so I hope the doctor sees this n knows she is amazing but her staff can use a bit of training. Worst experience ever. read more

Dr. Vu listened patiently to what my problem was and the history of my eyes; and what I expected from my visit with her. Very knowledgeable in her field, honest and helpful to come up with plans that would work best to your satisfaction. The office staff is extremely welcoming and friendly, easy to make appointments. I had a great experience going to them. read more

I've been a patient of Dr Vu's for years and she's amazing. This year I saw her associate Dr Ursetta and she's so sweet. I'm so impressed with both of their eye knowledge and they make the appointments fun. The front staff is very sweet and I'll be back again next year. read more

I've been a patient of Dr.Amy Vu for 12 plus years. She and her staff at Aliso Niguel Optometry provide the best eye care. They have a great selection of quality glasses. If you are new to the area or you are unsure of your current eye care, I deeply recommend that you call Aliso Niguel Optometry. I have never considered going anywhere else. read more

Dr Amy and her team are always so helpful and kind! I was having issues with my night vision and Dr. Amy is always super thorough in explaining what was going on. She always takes time to answer any questions that I have. I never feel rushed during my appointments. Every time I visit, there's a huge a selection of new frames! I highly highly recommend her and the practice read more

My Family has been seeing Dr. Vu and Staff for seven years since we moved to the area. ALWAYS, Professional, Personable and Down to Earth. They are Honest and Never try to upsell you or talk you into anything you don't need. They make our annual visit easy, fun and memorable. They have a great selection of eyewear regardless of whether you are getting a prescription or not. It's actually unfortunate that we only need to go once a year because Dr. Vu actually feels like Family to us. Anyways, Highly Recommend Aliso Niguel Optometry for all your Vision Needs. read more

I have gone to Aliso Niguel Optometry for the last 7 years and just had my annual exam. Dr. Vu and her team are truly gifted at what they do! All of the front office staff are incredibly thorough and professional. Always kind and supremely helpful. Dr. Vu and Dr. Ursetta have both seen me and they are both brilliant and knowledgeable. Dr. Ursetta is the doctor I have seen more regularly and she always goes above and beyond with answers to my many questions. I have a pretty severe astigmatism and I always have a lots of questions because mine prescription always seems to change as I age. She is always patient and kind. I always feel heard and listened to. Great service. I found this practice 7 years ago because of the positive yelp reviews, so I felt compelled to offer a testament of mine own. If you are searching for optometrists who run a great office, search no further. This is the place! read more

If you go there and have vision insurance be careful and make sure to ask for a total breakdown of charges, because they will bill you and your insurance for the same amounts and if you don't notice the discrepancy you will pay just like you didn't have vision insurance read more

I cannot recommend Dr Amy Vu enough!!! I've been a patient of hers for about 10 years and she is the best Optometrist I've ever seen. She is knowledgeable, patient, kind and explains everything to you until you feel confident you understand! Tonight, she called me back at 8pm... on a Friday!!!! After I had seen an ophthalmologist today, I still had questions and I didn't want to go into the weekend with these concerns. Heather (front desk) assured me that she would call me back before leaving the office.... And she did!!!!! I was just about in tears when I saw her call on my phone because I was so relieved. She answered all of my questions and comforted me when I needed it most. She is direct... but that is what is great about her... because you always know you will get clear explanations.' That's what I needed tonight. Thank you Dr. Vu for always being in my court and being an amazing Optometrist in our community. So grateful for you! read more

I think this place is small but intimate; the staff truly care for their patients (and/or customers) and you can feel it. Dr. Amy Vu is fantastic--kind, patient, and professional. Though there are plenty of positive reviews about her on Yelp, I think you really have to meet her in person once to see why people love and respect her so much. Megan and Candice have also been really friendly and efficient. Megan helped both my husband and me pick the right frames and was really patient with us (since it took us a while to decide). I think they really help create a very welcoming environment in this place! read more