Compassionate Care and an Excellent Eye Doctor I recently took my mother, who is disabled, to La Paz Optometry in Mission Viejo to see Dr. Mimi Truong, and I cannot say enough good things about the experience. From the moment we arrived, Dr. Truong treated my mother with the utmost respect, patience, and genuine care. She took the time to make sure my mother felt comfortable throughout the appointment and never rushed the process. It meant a lot to see a physician show that level of compassion and professionalism. Dr. Truong was also extremely thorough during the eye examination. She carefully evaluated my mother's vision and eye health and took the time to explain everything in a clear and helpful way. She provided a lot of valuable information that helped us better understand my mother's eye health and what to look out for moving forward. La Paz Optometric Center has been serving Southern California communities for decades and offers comprehensive eye care services, including detailed eye exams, advanced diagnostic testing, and a wide selection of eyewear. Their doctors use modern technology to detect and manage eye conditions early and help patients maintain healthy vision. (Optometric Centers in Southern, CA) Our visit confirmed exactly what their reputation suggests: a professional clinic with knowledgeable doctors who truly care about their patients. If you are looking for an eye doctor in the Mission Viejo area, I highly recommend La Paz Optometry and Dr. Mimi Truong. read more

La Paz Optometric Center - Advanced eye exam system. - Optometrists Near Me - Laguna Hills, California

I can't say enough great things about this optical store! I stopped by during the busy holiday season because once again I waited until the very last minute and I needed to use my vision benefits before year end and I was on vacation in SoCal. I was worried they wouldn't be able to squeeze me in--but the staff went above and beyond to accommodate me at the last minute to book an eye exam and also picked out some glasses that fit my budget and covered by my benefits. Everyone was incredibly friendly, patient, and knowledgeable. They took the time to answer all my questions and made the entire process smooth and stress-free. A special thank you to Nancy, the manager, for her professionalism and kindness. She handled everything with such efficiency and warmth, especially during what I know is one of the busiest times of the year. Her leadership really shows in how well the store is run. If you're looking for excellent service and a team that truly cares about their customers, I highly recommend this place! I wish you were in the Bay Area but I might need to make an annual trip to SoCal for my vision needs. read more

Update: After posting this review, La Paz Optometric Center contacted me, apologized for what happened, and worked with us to resolve the situation. I appreciate the follow-up and their willingness to address the issues. Overall, I'm happy with how everything was resolved. Original Review: I want to be clear that this experience didn't start off poorly. I initially liked my visit with the optometrist and, based on that first impression, I encouraged my husband to come here as well. In hindsight, that recommendation was premature. My own glasses were completed in under two weeks, but the prescription was incorrect. The doctor told me that a PRK procedure I had over a decade ago had eliminated my astigmatism, despite the prior prescription I sent in before my exam clearly showing astigmatism correction. I noticed the mismatch immediately on my drive home. Things were out of focus and lights appeared like Christmas lights. I returned to the office and was re-examined by a different optometrist, who was thorough and did identify the astigmatism that had been missed. I also want to note that Giovanna, the optician who helped fit my glasses when I first picked them up, before I realized the prescription was wrong, was very kind and professional. At the same time, we waited two weeks for my husband's glasses with no updates. When he called for a status check, he was placed on a long hold and then told someone would call him back. No one did. When I later called, I was also placed on a long hold and was then told there had been a quality control error and his lenses needed to be remade. This information was not proactively shared. We were told the glasses might arrive before New Year's and that we would be called on New Year's Eve if they came in that day so we could pick them up. No one called. As a failsafe, we were advised to schedule a January 2 pickup appointment and were assured the glasses would definitely be ready by then. On the morning of January 2, I called to confirm and learned they still had not arrived. Again, no one had contacted us. Had I not called, we would have driven there unnecessarily. Delays happen, but consistent communication and follow-through matter. Unfortunately, that's where this experience repeatedly fell short. read more

Came in for my annual eye exam and as always the service provided by everyone I was in contact with was amazing! From the people at the front desk, Dr Lum and James who helped me pick out the perfect eye glasses. This Center consistently provides excellent service since Ive been coming to this center. Kudos to everyone at the La Paz Optometric Center!!! read more

Staff: The team here is amazing. Everyone is friendly, professional, informative, and caring. Couldn't be happier with the staff here. Quality: The facility is beautiful with tons of glasses options. They are big on tech with every optometry device probably available. Everything is very clean and well organized. Value: Fortunately, I have insurance which helps, but even without, the out of pocket for new lenses is fair. Overall: I actually came here last year but forgot to Yelp. I came in again today for an annual eye exam. I felt I had a very thorough examination which is reassuring. Happily brought my wife given my great experience last year. The two of us are happy customers and I am glad we found this optometrist. read more

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I'm just going to pile on another 5 star review, because they are just that good. The place is immaculate, they have many styles and the newest tech to choose from. Everyone there is nice, helpful, and knowledgeable. My new eyeglasses are superb. Recommended!! read more

When I found this optometric center 6 years ago, I have been coming back here ever since. They have a large selection of frames (a big factor as to why I come here), the staff provides excellent customer service and is always friendly, it's clean and neat inside, they have the latest technology for your eyes, and overall I always have a wonderful experience coming here. This place is my go-to for all my optometric needs. Thank you La Paz Optometric Center! read more

Jovanna (optician) is in a word amazing! Her confident and unhurried customer service manner is so much appreciated!

This is my second time reviewing this wonderful business. 5 stars just isn't enough for these knowledgeable, talented, and intelligent Ladies. Dr. Trhung is the best, Erin second to none in the optical dept. A special thanks to Jessica for her patience in helping me find the Sunglasses I needed. Thanks to Lupe for helping me get my appointment. As always the ladies in the front reception area work hard to keep us informed and comfortable. I will never go anywhere else for Optometrist services. Steve F Satisfied This is my third review, my Doctor Mimi Truong is the best. She's smart, Intelligent, and very personable. She makes me feel like I'm the only patient in the world. She is a 5 Star Doctor in my opinion, and I am very lucky to have her as my Optometrist. A special thanks to Erica for her service this morning and Melody for helping me through my purchase of my glasses. This wonderful office has reasonable prices, and great service. To go anywhere else would be a mistake. read more

Dr Sako, Dr Truong, and everyone else at La Paz optometric offer the best eye care experience around. They have been caring for my eyes since I was a young lad and I would never think of going to anyone else. They have helped many of my friends and family as well with glasses, contacts, check ups, cataracts, and LASIK referrals! Not to mention their frames selection for regular glasses and sunglasses are endless (it seems). 11/10 would recommend! read more

Extremely Disappointing Experience I went to this optometrist hoping to get a proper diagnosis for my eye issue, only to find out after I arrived that they couldn't help me simply because I'm breastfeeding. This is something they should have clearly mentioned before booking the appointment. Instead, they let me come all the way, waste my time, and charge me for a visit they knew they couldn't provide any real help with. It's completely unprofessional and inconsiderate especially for new moms who already have limited time. If you're breastfeeding or have any specific health considerations, I suggest going somewhere more transparent and respectful of patients' time and money. read more

I do not write reviews, my experiences with customer service have fallen within the expected level of service. I refuse to waste energy on a negative review. This time I am taking the time to share the amazing customer service I received from James Mares at La Paz Optometric. I have been with La Paz Optometric for 30 years at least. Dr. Yamamoto is awesome; the staff is courteous. I am in once a year and that is it. About two weeks ago I went in to have my glasses frame fixed or replaced. They called me a few days later and I picked up my glasses. The next day I noticed that I could not see as clearly as I did before. I swore that I had the wrong prescription lenses. I called and demanded to speak to the Office Manager. I was ready for a battle on the phone (shame on me). James very nicely said no problem come in tomorrow and I can check it for you. I went in earlier than expected. Now am ready to be a "karen" if need be. Well, I did not have to wait long even though I showed up 45 minutes early. James was very nice, took the glasses, came back and said the prescription was correct. I said how do I know that it is? I could see fine before and now not so much. He did a quick test, and it looked like my sight had changed. Thinking to myself "great now I need to get a new prescription, and it has not been a year since I bought these glasses " James suggested having my eyes checked again by Dr. Yamamoto who happened to be there. I agreed and waited 10 more minutes. Dr. checked me again and in fact my sight had changed a bit. The entire time, James had the most delightful attitude and made me feel like I am a valued patient/customer. He took the time and with kindness he disarmed me. I offered to pay for the new exam, I do not like to take advantage, I just want to see. I highly recommend la Paz Optometric. I will be seeing them for another 30 plus years with the grace of God. Superb level of customer service. M Lopez read more

There was a big miscommunication with the front office staff. It has been corrected and I've had nothing but positives here months later and I choose to stay. They are great. read more

Dr Truong is amazing! She listened to all my concerns and had answers for all of them. She was thorough and made sure I was comfortable with both my glasses and contacts. She gave me great advice and tips about how to do home care for my eyes as well! I'm confident I will keep seeing well into my future. Highly recommend la Paz optometry to anyone! read more

The best experience with very nice and patient employees, James helped me with the process of picking my frames and when they were ready for pick up he help me to make sure they were align and the prescription felt right for me. They are very thorough with the eye test and Dr Lum was very informative and clear explaining my vision changes and reasons, also making sure that I get the right prescription. Thank you so much for making my visit so pleasant, Defiently coming back ! read more

Highly recommend Dr. Castro! She listens to my questions, provides knowledgeable responses and genuinely cares. She also didn't rush me out! I wasn't feeling pre tested by Yuli who was patient and knowledgeable as well. read more

Dr. Sako has been very helpful for many years with my contact lens prescription and fitting. Also, the folks in the office are very goodl when it comes to picking out glasses. Their optician Esmery was very patient and helpful. (Appointment 9/10/25 Eric Wolff) read more

I've always had awesome service for the last five years that I've been going there but all of a sudden nobody can return your phone call. Tell you what's going on and then they have a sale that nobody tells you about when you order glasses a week ago very upsetting. read more

Amazing service every time! I have been coming here for years. The entire staff is so friendly and helpful. Dr. Truong is professional and so sweet. Jessica was so patient while helping me find the perfect pair of eyeglasses and sunglasses (they have a great selection too). read more

THEY ARE AMAZING!! from entering to the exam to paying. the whole experience was a breath of fresh air. Dr Lam is great. i could t recommend this place more. read more

I've been utilizing LPOC for a number of years and have to say I've always been impressed with their professionalism and product availability in the eye wear department. That being said the staff is definitely focused on customer satisfaction. That's why I highly recommend LPOC for your eye care.... read more

La Paz Optometric Center - Optometrists Near Me - Laguna Hills, California

Thank you for the wonderful care I received during my recent visit. Dr. Lum, thank you so much for your thorough and thoughtful exam, and for taking the time to address my concerns about my eye twitching. Your calm reassurance and expertise truly put my mind at ease. Jovanna, I also appreciate your patience and guidance in helping me choose the right glasses. Your friendly, knowledgeable assistance made the process simple and enjoyable, and I feel confident moving forward to improve my vision. Thank you both for your kindness, professionalism, and genuine care. I left your office feeling informed, supported, and optimistic about my eye health. Glad l got recommended to your office! read more

I had been going to another vision center for the past 20 years. It was easy, convenient and fast. However as I got older, I realized that my vision wasn't the best it could be, and I didn't know why that was or how I could change it. I decided to do a search on Yelp for optometrists near me, and after reading all the positive reviews on La Paz, specifically Dr. Sako, I decided to check them out. I liked that I could book my appointment online, and I loved how quickly they sent me the online paperwork so I could have everything completed before my arrival. My first appointment took about an hour and I was very impressed with all the tests and the latest technology they used to evaluate my eyesight. It was a major upgrade from my former vision center! I also appreciated the fact that they were on time and didn't have me wait. They were very efficient! When Dr. Sako walked into my room, I was immediately put at ease by his friendliness and overall demeanor. He took the time to thoroughly go over my results and explain everything to me. My vision had changed a bit and he recommended new contacts for me that were healthier for my eyes and they significantly changed my overall vision and clarity. I could tell that he really cared about the overall health of my eyes, not just now but for my future. I didn't feel like I was just "another patient" that was shuffled in and out. The entire staff, from the receptionist to the assistants to Dr. Sako himself, operate as one team and I left knowing that I'm in good hands. If you're looking for a top notch optometry center, look no further! read more

Amazing staff, plenty of choices and easy to get a hold of when you need them. Definitely will continue coming back.

After my first visit to La Paz Optometric I did a Yelp review. Found out they do a quarterly gift to someone who Yelped! I won this quarters prize!! They gave me $300 towards any pair of sunglasses! They have so many to choose from. Great selection, but I had recently gotten new glasses so I gave my gift to my husband. He got a great pair of Maui Jim's! Thank you Amelia for your patience and assistance! Thank you La Paz Optometric too! read more

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What a GR8 experience!! My son is only 9 and has had some significant eye concerns. Including astigmatism. Dr. Truong was patient, kind, and took the time to explain all of our options and potential outcomes to us. The contact appointment and fitting also went wonderful. Dr. T and her staff were extremely helpful and encouraging when training my son and I how to use his contacts. Her staff at the front are exceptional with billing - they always work with you to get insurance to cover as much as possible!! With how expensive life is becoming, I appreciate an honest doctor that truly wants to help her patients. Our family will exclusively visit La Paz Optometric for our eye needs from now on! read more

Love my eye doctor Dr. Truong so much!! Been seeing her for years and every year my annual appointments are great!! The office is clean and organized, never had a bad experience coming here! read more

Love the people hear they are so kind and patient and just recommend their selected of glasses.

I've had glasses since I was 12. I've gone through so many years of eyeglasses, contacts and even LASIK! So basically I've been to many optometric centers and eye doctors. This was the first time ever someone actually gave me a great opinion on how to describe the glasses I chose. It's hard to give style advice, but Nancy just explained how the different styles could be read on my face. I really appreciated hearing an opinion that led me to choose a more flattering color for my face. The staff and service were great. They have a wide range selection from moderately price to higher end. I ended up finding what we needed there, but otherwise Nancy was able to check online and order other options if I decided to go that route. I will definitely be back (next year!) read more

We've been loyal customers to La Paz Optometric for nearly 8 years. My 3 kids all see Dr Truong and they love her easy and kind approach. Not only is Dr Truong amazing, the staff is equally wonderful, from the moment we are greeted at check-in to our final step with Esmery! We refer La Paz to all our friends and family, and we love our experience w this wonderful team! read more

This was my first visit to La Paz Optometry. The office was nice and clean. All the employees were very knowledgeable, professional and friendly making sure that I knew that they valued my time there. Dr. Yamamoto was very thorough in explaining what was going on with my eyes and different contracts to try. I also got some very good help in selecting new glasses. Many thanks to Dr. Yamamoto and the whole staff. read more

La Paz Optometric Center - Optometrists Near Me - Laguna Hills, California

I had an amazing experience with La Paz Optometric! In all the years I've gone to an Optometrists office I never was educated as to the process or explained much. This appointment with Dr Truong was like no other. She took her time to explain, answer questions and I never felt rushed. I learned so much! Everyone was pleasant, professional and helpful. Esmery took time to explain my benefits and also pleasant and informative. I highly recommend this office and their staff. You will not be disappointed. read more

The reps Jessica and Lupe were both kind and helpful with my ordering of my contacts. Thanks! read more

Dr Truong was extremely thorough and awesome! Lupe was super friendly and very helpful when it came time for me to order my glasses and helped maximize the coverage provided by insurance. read more

Dr. Castro was very through and explained everything to me. I have MS and in a wheelchair very accommodating for people that have issues and accessible fir a optometrist office. Optician Esmery was also accommodating and helpful picking and sizing my glasses. Very pleased patient Thanks Lapaz optometristy. read more

I've been going to La Paz Optometric for two years, cannot recommend them enough. Dr. Truong has always been fantastic. She's very thorough and patient, always happy to answer all my questions. Eric, one of the techs, is wonderful and friendly. Never feel like they're up-selling or over charging when I need new glasses and they try their best to work within the insurance maximums. Highly recommend! read more

Jan 10, 2024 Another very very satisfying visit to La Paz Optometric mainly due to the consistent excellent service provide Dr. Sako and Jessica. Always helpful and always courteous. -Sunil All things perfect at this business................. Strongly recommend it.. -Sunil Same exact sentiments from 2005 to 2024 ........ :) read more

I love this office! Dr. Sako has all of the latest diagnostic equipment and he never rushes through explaining what it all means. The staff is always welcoming, from the front desk, to the technicians and the doctors themselves, and they are always on time. I drive all the way from Fullerton to go there because I feel like I am getting the best care possible. read more

Just awful! What a complete waste of time. I would never come back; I would never recommend this place. Don't waste your time. I first came in on Friday without making an appointment; my husband looked around and found a pair of glasses we liked. We were advised we needed to make an appointment. We made the appointment for the following Monday at 2:30. We came in on Monday at the appointment time, and we were asked to sit and someone would be there to help. By 2:45, hearing chatter and no one acknowledging we had been waiting for 15 minutes or any reason for the delay, we decided to leave. And even after leaving, no one noticed we had gone. read more

Great experience- the office staff and providers are all very friendly and helpful! I would highly recommend La Paz Optometric!