Shows up when they said they would. Charged what was quoted job was completed satisfactoryread more

I had them come out to pump my 1,000 gallon tank and was quoted 485 over the phone. The reason I…read morecalled them was because my bathroom had smelled a bit like sewer the last two days and then the morning I called them, the shower wasn't draining as quickly as it had. The last time we had the tank pump was 5 years ago so I figured that's what it needed. They have this bait and switch scam where they tell you it's going to be $485 to pump it but then they show up and they tell you there's an over full fee of $200 and if you happen to have any Kleenex or wipes in your septic system they charge you another $150 trash fee. So by the time you get your septic tank cleaned out it could cost you almost $1,000! They advertise $485 to get you in the door but then they jack up the price with extras. You're better off just to pay a competitor $600 and not get up charged at all. They will do everything for $600 and not add on charges. Ridiculous things. There are a lot of septic tank companies in the Atlanta and Douglasville area. Before hiring this company, please get a few estimates and don't fall for there their price. Gimmick to get them on your property. EDIT TO RESPOND TO OWNER'S COMMENT: Has there ever been a routine? $485 pumping? I can almost guarantee the answer to that question is no. You use the $485 to get people to let you come on to their property. Once you're on their property you have a $285 cancellation fee if they reject your up charges and high pricing. You've got this scam really well figured out and I hope future customers understand what you're doing. It's very obvious. In the future I will just go with the middle priced septic guy and if they try to up charge me with trash fees or digging fees or over full fees I will tell them no thank you and call the next person. I think it's very shady what you're doing with this bait and switch pricing tactic. The only reason you gave me a $50 discount is because I told you that I would have to get some more price quotes from other companies before I committed to the ​high price with the upcharges. Only then did you quickly offer me a $50 discount. I knew if I didn't accept the offer and turned him away, I would end up paying your $285 cancellation fee. So yeah you guys are cheesy as heck and it's really sad. You should be reported to the better Business bureau and probably criminally as well.

They puncture one water pipe and had to shot down the main water supply and left without fixing it…read more had no water till the next day . called them to come and fix it and they never called back.

Absolutely outstanding! The two technicians, Steven and Ricky, did a flawless job in servicing our…read moreseptic tank. Their experience and skills showed as they went "the extra mile" to wash the tank after solids were removed. These guys are honest and trustworthy! I've dealt with a lot of contractors, and I must say, Dixie Septic Tank Service is one of the absolute tops in my book. Sergio in the office got all the details right, making the whole experience a breeze. If you're looking for septic tank service company you can trust, then look no further than Dixie!

Very good job by Benjamin and his team. They pumped the septic tank and provided an inspection…read morereport at a reasonable price. Benjamin was friendly and knowledgeable, providing good pictures of their work and keeping me informed. Customer service was also very friendly and responsive. I highly recommend if you need septic work done!

Ben was outstanding at identifying and correcting a long-running issue we had with one of our tanks.read more

Brandon at Rooter Pro Plumbing was fantastic…read more Every other company either wouldn't quote the job or flat-out refused to do it. Brandon showed up, took care of the tricky vent pipe and ductwork issue without hesitation, and did solid, professional work. I'm confident it'll pass inspection the first time. Highly recommend -- he's the guy you want when others say it can't be done.

Jerimy Jackson was Johnny on the spot. When you have a clogged septic main, nothing flows. You…read moreneed it fixed ASAP, and you need a reliable contractor who will stand behind their work. These guys were amazing. They were able to fix my main with without moving my hot tub, with minimal demolition to my patio, and my deck was unscathed, even though they need to dig a 4 foot trench under it. Didn't even need to lift the septic tank lid, which the other plumbers were hung up on. They even came out afterwards to take care of a small problem. I highly recommend Rooter Pro. They get it done completely right. Well worth the price.

The brothers came out and did some septic work at our house. The house was built in 1990, so is an…read moreolder system with 2 different sections. They informed me about this and cleaned the lower section that clearly has not been done that last time or two. We found our new company! Highly recommend!!

We were so impressed with Twins Septic. Not only did they do an excellent job of pumping the septic…read moreat the house we were purchasing but their inspection was top notch (turns out the tank had more than one compartment which had been missed by other companies). They gave us helpful advice on how to keep the septic running smoothly and what might come up in the future. They were quick to respond, they were on-time, and they were nice. While I hope we have no future septic issues you can bet we will be calling them if anything comes up (or doesn't go down).

These are my go-to plumbers! They've always been out within a few days (non-emergency), great…read morecommunication, and have done great work.

Prompt response and professionalism! They were direct and helpful with the process. They were easy…read moreto deal with and efficient in arranging a meeting time.

Josh is outstanding. He has pumped my septic tank a few times and ran new field lines. He is on…read moretime and communicates well. He shows up when he says he will and is very fair and thorough. His prices are fair and he explains everything before he does the work. Can't say enough good things about him.

From the owner: ~ Personalized Attention: As a family-owned business, we prioritize personal connections with our…read morecustomers. ~ Customer Satisfaction: We take immense pride in maintaining a stellar reputation within our community. ~ Trust and Reliability: When you choose a family-owned business, you can trust that we value our name and reputation. We aim to build long-lasting relationships with our customers. ~ Expertise and Knowledge: Our family's expertise in septic services has been passed down through generations, providing us with valuable insights and problem-solving skills that set us apart from the competition. By choosing us, you not only receive top-quality septic services but also become a valued part of our extended family.

I've been using Skyline Plumbing for 10 years and have never had anything but positive experiences…read more Prices are fair, service is reliable, friendly plumbers and office workers, and they're very thorough in making sure your plumbing issue is resolved. When they identify another costly issue which may cause problems down the line, such as a partial failure in a septic field, they don't turn the appointment into an aggressive sales job, rather just offering an honest assessment of where things currently stand and the problems which could arise without action. They may not advertise on every billboard and sports field in the community like some of their competitors but, to me, relying on word of mouth for business is something only a company confident in their product or service can pull off. I highly recommend Skyline.

A rental property was having issues with the drain line. We started at the septic tank to have it…read moreemptied. I received a call from the technician, on-site, to find out they were going to charge me another $400 to dig up the tank. Keep in mind the original quote was for $325. They ended up charging $450 more to dig up the lid. They were using a mini-excavator so the work was simple and there should have been a minimal up-charge, at best. The technician was very nice and easy to deal with, but the company policy for pricing that type of work is ridiculous. We've used Skyline a good bit in the past, even for drain field lines on another property but will NOT use them again. They have been bought out by a larger company and don't have reasonable prices any more. I felt over a barrel and taken advantage of to do the work. The company that bought Skyline has also bought Hamby's Septic, another once very good septic company. Buyer beware!