I'm very late with this review as they did the work last September but I just came across my records and wanted to give props to them. They were very fair and professional. read more

Read the negative yelp reviews. We had a bad experience as well. $450 for. 20 minute septic inspection and a report that didn't help. The owner is very argumentative and my wife felt he talked down to her. read more

1 Star - Do NOT Hire Seagreves Plumbing!!! These people are crooks. We paid $400, to fix backed-up toilets at one of our restaurant. The problem came right back 3 days later. They refused to come out, then tried to charge more to run a camera. When we asked for the previous camera footage, they claimed they don't keep records -- total lie. On top of that, Michael Seagraves spent time complaining that he should be retired -- like that somehow explains taking $400 for a useless "repair." Not our problem. He was very disrespectful as well. Took our money and disappeared when the job wasn't fixed. Avoid this company. read more

Their chauvinistic plumber came into my house, gave me a hard time for a clogged drain, and then broke my shower valve. Led to $30k in damages and a lawsuit. E Dennis plumber came in and fixed it all up. Don't use this plumber service at all. read more

We have finally found a good plumber. Close and reputable. They do a great job. We will use them again

Mike is the best! We have had several repairs done by him and he's always super responsive and thorough. He always explains what needs to happen and why. We will never work with another plumbing company. read more

I would not recommend this company to my worst enemy. The two men who arrived to inspect my septic tank could not explain why they were unable to do so in a way I could understand them and they were very desrespectful. They were here all of 5 minutes and I was still charged a service call. read more

What a pleasant surprise to have a service person truly want to research a problem and not just tell me it can't be fixed. Seagraves went above and beyond AGAIN to repair something that required some actual dirty work, flashlights and exploration! It was like the good ole days! read more

Cobb Cty water notified me - a senior, widowed, octogenarian- I had a major water leak on my side of the meter. As I had used Seagraves before, I called the next day which was Saturday. Martinez advised me in order for them to come out I would have to call National Leak Detector to find it. Of course, I had to wait until Monday a.m. but once they came and found the leak, I called back and Martinez said they would be out the next day to fix. When he & crew came, I asked them for a special reason to not dig 6 -10 inches from my foundation and they totally respected that request. They made a temp fix as the galvanized pipe was very corroded and the line from meter to house needed replacing. But first, had to have the utility locaters come. Once the yard was marked, called Martinez back and he said they would be there Wed after lunch. And that was true as they came at 1:00. Dug the yard, replaced the line, pulled the old line out, tested everything including my pressure regulator valve, ran 3 water sources at once to make sure all was well and closed up the dug up area, leaving it as if it had never been dug, even to the point where they moved the pine straw and then placed it back along with some stones that had been in the way. The bill including the temp fix was much less than I expected as neighbors had told me to look at around 4-5K. NOPE! way less. I was impressed with the fact that I was kept informed all the way along, pricing was excellent, they were neat, polite and respected my property. It was a wonder that I even had any water the pipe was so corroded. Seagraves is prompt, helpful and the price is right! I will be bragging about them for quite a while. read more

Very professional but VERY expensive! Charged me $350.00 for a 20 minute food disposal replacement and didn't even discuss different upgrades models...just replaced with standard 1/2 HP insinkerator and then another $350.00 for swapping out a dishwasher. Plumber was very skilled and again professional, but when I shared with neighbors and friends, I found out I paid WAY too much. read more

I just had Anthony and Leroy here working on my exterior landscaping drain and I couldn't have been more impressed with these guys. They explained everything to me that they were going to be doing then once finished they went over it all with me again. Pricing was good and service was top notch. I will be using Seagraves again in the future when I need plumbing work done. read more

Good plumbing and generally a fair price. Pretty responsive as well. However, they should work on the customer service team as the woman who answers the phone and takes credit cards can be quite rude. I was surprised as other folks I have spoken with at Seagraves have been quite nice but she acted like it was such a burden for me to call and provide payment. Perhaps look into Stripe or another payments software to take payment on your website and let this woman find another role she is less annoyed with... read more

These guys are fantastic. After getting ridiculous quotes from Roto Rooter and Superior Plumbing ( the guys with the great billboard ads), these guys came out, diagnosed the problem, and had it fixed for less money than the other two typically charge for just running a camera through the line. They had better equipment on their truck, sent two guys (Mike Seagraves being one) instead of one, and obviously had WAY more expertise than either of the other technicians. If you have a SERIOUS plumbing problem, they are the only game in town in my humble opinion. read more

Had septic tank service & line repair done on my old brick ranch house. The crew at Seagraves are familiar with these homes and were able to zero in and replace the old broken line with a minimum of exploratory digging. The old tank was rather battered & outmoded in some respects, but instead of pressuring me to replace it they suggested some repairs & upgrades which worked out very well. They installed access points to the line so that I or a future owner can easily tell when and where there is trouble. They were also very careful: My septic line runs under an awning, and it took some skill for them to dig under there with a backhoe. They wrapped up by explaining to me how the septic system works and how to take care of it--I appreciated the education! Recommended. read more

I received a referral to Seagraves after my living room flooded from a plumbing issue in my upstairs bathroom. Matt came out and assumed that the issue was a toilet overflowing since there was still water coming upstairs despite the fact that the water pressure to bathroom sink and tub was low. He flushed the toilet as his only diagnostic and told me it was fine to resume use of the restroom and gave me write up for my insurance company. The next day I showered in the upstairs bathroom and again water came through the ceiling into the living room. I understand that everyone makes errors but the error is not why I'm writing the review. I called the office again to report the new events and to request to have someone come out again and perform a proper diagnostic. After all, my living room ceiling was already opened up from the dry out and access to the pipes may not have been so difficult. I am actually unsure why Matt failed to actually look around in the first place. After 2 weeks of receiving excuses from the office about why I was not receiving call backs, today, I finally got in contact with the manager who told me that Matt is a "master plumber" and he did what he was "paid to do" and that they would not come back out . I requested a refund of my money and I am now looking for another company to perform the work. What a shame read more

It is great to find a plumber who is willing to work with you to fix a faucet instead of just saying ... Buy a new faucet. Matt and his team did a great job of finding the right parts to fix the faucet that I liked and wanted to keep using. I would definitely recommend Seagraves!, read more

We have used Seagraves for a long time and they used to be great. Recently we called them to fix some toilets and they charged $275 for the visit. You read that right, $275! They "fixed" the toilets with cheap flapper valves, two of which the chains broke within 45 days. One toilet actually sounded worse , and when we called to explain they eventually came back (after originally trying to charge another $275) and the plumber agreed and said it was something he missed last time. He said he'd call us back to schedule a time to come and fix it - for the discounted rate of only $75. That was 2 weeks ago - still no call. This use to be a local, family company. Not anymore. I highly suggest you do not use this company. read more

Update -- After paying for the Seagraves services I then discovered that the owner had broken or left open the water valve on the basement commode (where he was inserting a camera) and it flooded our basement which was a pain and costly and we had to replace the commode valve. Then i discovered that the two Seagraves workmen had punctured one of our irrigation lines while inserting their probe dozens of feet from where I told them the septic tank was located. This caused another leak and costly repair. Couldnt have really been a worse experience. I paid them several hundred dollars which then cost me several more hundred dollars to fix their mistakes. Yuk Yuk. read more

These guys are the only plumbers I call.....professional, courteous, and a fair price !

This is a first rate, quality company! Like many Atlantans, I had a broken pipe after the recent freeze. The City of Atlanta told me they could not shut my water off for 24-48 hours because of the backlog of calls (this was AFTER being on hold on the phone for an hour!!) My husband tried to cut it off but without the necessary "key" to shut off the valve, it is nearly impossible. It was 9pm and I called Seagraves who is a company I had used previously for some plumbing issues. I got a voice recording and left a message never expecting to hear back. Within 30 minutes, I got a return call and at 10pm, Michael Seagraves showed up and cut the water off! He told us how backed up they were with all the emergencies but he would send someone the next day to repair the pipe and get our water back on. Well, he is a man of his word....I had a call from the receptionist giving me a window of time to expect the plumbers. They called when they were in route, fixed the problem, were courteous and out of here in 45 minutes. Plus, the bill was nominal considering the late night repair call and the emergency situations they were dealing with. I give them 5 stars for quality service, fair prices, and unbelievable customer service. read more