I had them come out to pump my 1,000 gallon tank and was quoted 485 over the phone. The reason I…read morecalled them was because my bathroom had smelled a bit like sewer the last two days and then the morning I called them, the shower wasn't draining as quickly as it had. The last time we had the tank pump was 5 years ago so I figured that's what it needed. They have this bait and switch scam where they tell you it's going to be $485 to pump it but then they show up and they tell you there's an over full fee of $200 and if you happen to have any Kleenex or wipes in your septic system they charge you another $150 trash fee. So by the time you get your septic tank cleaned out it could cost you almost $1,000! They advertise $485 to get you in the door but then they jack up the price with extras. You're better off just to pay a competitor $600 and not get up charged at all. They will do everything for $600 and not add on charges. Ridiculous things. There are a lot of septic tank companies in the Atlanta and Douglasville area. Before hiring this company, please get a few estimates and don't fall for there their price. Gimmick to get them on your property. EDIT TO RESPOND TO OWNER'S COMMENT: Has there ever been a routine? $485 pumping? I can almost guarantee the answer to that question is no. You use the $485 to get people to let you come on to their property. Once you're on their property you have a $285 cancellation fee if they reject your up charges and high pricing. You've got this scam really well figured out and I hope future customers understand what you're doing. It's very obvious. In the future I will just go with the middle priced septic guy and if they try to up charge me with trash fees or digging fees or over full fees I will tell them no thank you and call the next person. I think it's very shady what you're doing with this bait and switch pricing tactic. The only reason you gave me a $50 discount is because I told you that I would have to get some more price quotes from other companies before I committed to the ​high price with the upcharges. Only then did you quickly offer me a $50 discount. I knew if I didn't accept the offer and turned him away, I would end up paying your $285 cancellation fee. So yeah you guys are cheesy as heck and it's really sad. You should be reported to the better Business bureau and probably criminally as well.

These guys are thieves. They came to my house and couldn't find the septic tank. I had to call the…read moreprevious owner to locate it for them. After that, they still claimed they couldn't find the tank and wanted to charge $475 to use a camera to probe it. Then they asked for $1,000 more to move dirt out of the way, saying they had to hand-dig because there was a cable underneath. Their prices are outrageous and completely overcharged. They showed no real knowledge and kept adding extra charges for small things. They charge me $285.00 for cancelation.

This is the company you want for your septic needs! We had been quoted 3100 from another company,…read moreand Robert came out to look and their wasnt anything wrong and only needed to be pumped! We had a great experience. Will use again for sure.

From the owner: Specializing in: - Sewer Contractors…read more- Septic Tank & System Cleaning - Grading Contractors - Pipe Line Companies - Septic Tanks & Systems - Pipe Line Contractors - Piping Contractors - Building Contractors - Excavation Contractors

Brandon at Rooter Pro Plumbing was fantastic…read more Every other company either wouldn't quote the job or flat-out refused to do it. Brandon showed up, took care of the tricky vent pipe and ductwork issue without hesitation, and did solid, professional work. I'm confident it'll pass inspection the first time. Highly recommend -- he's the guy you want when others say it can't be done.

Updated 4‑Star Review (Pending Completion)…read more Had services completed by Rooter Pro Plumbing. They installed a new well pump for me, and when we turned on the system we ran into valve issues. They immediately came back out to assess the rebuild. The technician, Brandon, was outstanding -- professional, knowledgeable, and quick to identify the problem. He evaluated the system and concluded right away that the valve needed to be replaced. Shortly after, I was contacted directly by the owner. He apologized for the situation and assured me that he would personally order the replacement part, have it delivered, and have it installed. This is the true value of outstanding customer service -- taking responsibility and making things right. This is exactly what customer service should be. I am updating my rating to 4 stars pending completion of the repair. Once the part is installed and the system is functioning properly, I will follow up with an updated review.

They puncture one water pipe and had to shot down the main water supply and left without fixing it…read more had no water till the next day . called them to come and fix it and they never called back.

Absolutely outstanding! The two technicians, Steven and Ricky, did a flawless job in servicing our…read moreseptic tank. Their experience and skills showed as they went "the extra mile" to wash the tank after solids were removed. These guys are honest and trustworthy! I've dealt with a lot of contractors, and I must say, Dixie Septic Tank Service is one of the absolute tops in my book. Sergio in the office got all the details right, making the whole experience a breeze. If you're looking for septic tank service company you can trust, then look no further than Dixie!

These guys are professional and very responsive. They take their business seriously and that's…read moreGREAT! You can't get much better than that!

W & W were professional from the kind lady who took my call and scheduled my appointment to the…read moretechs who showed up on time and did the job right. It was a little tricky because my internet was located very close to the septic tank covers.

Very good job by Benjamin and his team. They pumped the septic tank and provided an inspection…read morereport at a reasonable price. Benjamin was friendly and knowledgeable, providing good pictures of their work and keeping me informed. Customer service was also very friendly and responsive. I highly recommend if you need septic work done!

Ben was outstanding at identifying and correcting a long-running issue we had with one of our tanks.read more

Can't say enough great things an out Local Septic!…read more from the time I called for service, the response time, the quality of work not to mention the education they provided to save us money in the future! will recommend Local Septic to everyone in the area that needs any type of septic work to be done! A huge Thank you!!

I was referred to Local Septic Service because the provider I was in contact with had mechanical…read moreissues due to a big weekend job. Jud answered immediately and said "I'll be right there" and he was! This was my 1st experience with septic issues so he talked me right through it all. He even explained how to check for certain things in the future. He is efficient, professional and polite. I will refer him to my friends & neighbors and will continue to use his services going forward. The price was affordable and well worth the money spent. We immediately had services restored to our bathrooms. Thank you Jud!

I am grateful for the recommendation to contact Smart Septic. We have a small cabin on Allatoona…read moreLake used on weekends that was built in 1973. We knew we have a septic tank but that was it. These guys came by and all is well now. They are extremely knowledgable and courteous. They answered all of our questions. There is no substitute for a well run company like this. We will use them again and recommend them to our friends.

From the owner: Welcome to Smart Septic Pros! We are your Acworth and Metro Atlanta septic service provider with…read moreover a decade of experience. We offer unmatched expertise and excellence right to your doorstep.

These are my go-to plumbers! They've always been out within a few days (non-emergency), great…read morecommunication, and have done great work.

Prompt response and professionalism! They were direct and helpful with the process. They were easy…read moreto deal with and efficient in arranging a meeting time.

He was on time, actually early! He scoped out my septic ooenings- guess there is 2.. cleaned up…read morenicely when done. Only potential drawback..does not accept credit cards.. but I was able to Zelle him payment.

HONEST and FAIR PRICES!…read more We First called a company who came out (rymes with "one day septic") and did the old bait and switch on us and the quote that they gave us over the phone was at the highest $585, but after they came out and got everything opened up they then said that it was overfilled and more than their truck could handle and also that I needed a new filter in the cost was going to be well over $1,200 - essentially double the price that they quoted us on the phone. While they were still here trying to push their case for more money My wife called Papa septic and talk to the owner and he gave her all kinds of advice for free Not even thinking we're going to hire him and asked us to look at the filter to see if it really did need a new one or not and after a resent him pictures and He gave us all kinds of guidance again not even knowing if he was going to get hired or not . We made the other guys leave and the owner of Papa septic came out and did the work and use extremely professional and friendly and just a downright nice guy and best of all his price was under $500!!! I highly recommend Papa septic if you want good reliable fair and honest service and pricing.