Two incredible plumbers Steve S. and Danny S tackled my job. They performed a very complex job…read moreinvolving my 85 year old "Cast Iron Stack". My LEAD PIPE from the STACK to the toilet developed holes from age and leaked. Danny with 47 years experience new how to proceed. He knew how to remove LEAD PIPING from the Joint at and inside the STACK, and then rebuilt the pipe in black 4" PVC up to my NEW toilet FLANGE. CARE : They gave me the better silicone rubber insert into existing STACK joint (thank you) and also gave me the upgraded stainless toilet FLANGE (thank you). I needed this job done delicately and with experience so while digging out the old broken Lead pipe, that my existing STACK would not get damaged or cracked... yikes. But alas, Danny and Steve pulled it off perfectly. This job was not cheap but i was paying for much more than standard plumbing on the job. They get an 11 on a 10-star scale. Bill Brower Tacoma Wa. P.S. I should add that Steve S. Is my regular plumber, he has done 4 jobs for me. Each time He listens to how i want to proceed and brainstorms with me on what to do. It is my belief that when you find a really good plumber, you hang on to him.

Edit: fixed the leak MYSELF with foam ring. Do NOT trust this company at ALL…read more I had a small leak even after replacing the wax ring myself. They came out 3 times and still didn't fix the leak, it is a new toilet (less than 2 years old) and was told I'd have to replace the toilet to fix it, they think is caused by microcracks. They charged over $500 and that seems overpriced just for coming and adding a wax ring and an extra nut. The plumber left his bucket of gloves and tools the first time and last time left his gloves. I understand charging for their time and service but now I'm out over $500 with same problem. I definitely won't be using them in my future. Good things: they were great at scheduling and showing up and being communicative with that.

I got same day service, arrived a couple hours after I called. Needed a shower cartridge replaced…read more Estelle sent Jared over, he fixed the issues, back up and running. Courteous, friendly and professional and very respectful of our home. American plumbing will be our plumbing contractor from now on.

Fast excellent service, friendly, prompt and got job done fairly quick. Pricing was less than all…read moreothers I checked

Our service technician, Rob was dispatched quickly to help us when our heater kept blowing fuses…read more He inspected the indoor and outdoor components and discovered a shorted wire in the outside unit. It was bumped up against a copper wire and literally melting. He quickly repaired that, explaining as he went along. Discovered some other glitches and needed to come back a second time, in 2 days with an ordered part that he replaced. Now the heater is working correctly and that was well worth the money. I liked the office staff and their excellent communication skills. Highly recommend their service.

Great service and friendly staff. I've been using them since 2006. They have my trust.read more

previously I had them come out and deal with a plugged up toilet drain. that went pretty good for…read moreme. this time, they got to install air conditioning for me. all in all, this has been great. I've got only one gripe and it's a real "first world problem" because I didn't get a thermostat that could be controlled with Apple HomeKit. I know I'm whining a bit. in truth, things didn't go perfectly. we had a fan and light switch check out of the chat while they were here and there was just no way they had anything to do with it. but, they took care of it all the same. getting the hardware installed went smooth. the wiring for whatever reason became an issue. turned out something needed a firmware update and the wiring corrected thereafter. so, I had one cold morning before it was all perfect. I believe you see the best from a company when things don't go perfect. there were some hiccups but, all was handled splendidly.

Our undermounted bathroom sink had become detach (needed clamps and glue), so we needed a plumber…read more We live on Bainbridge Island, but financially are of the middle class. We had Hart Plumbing come out. (They are one of the few plumbers in Kitsap County willing to service Bainbridge Island, so we were excited about that.) Thomas Castrataro came out to assess the job. He could not tell us even a ball-park estimate of how much time the job would take. He also could not tell us how much money it would ultimately cost. Finally, with considerable prompting, he said it would cost us $1500. If the job was going to take a max of three hours (more than enough time), that meant Hart Plumbing's Thomas Castrataro was hoping to charge us $500 per hour. Thomas came back with a second offer of $1000, but the $500 difference between the two offers, coupled with the fact he was going to drive to Silverdale (rather than just go to ProBuild or Ace Hardware on Bainbridge), charging us for that time and 21 miles driving (each way) also shook our confidence in his professionalism and his acting in good faith. Despite the fact that I had articulated that it was the sink that needed fixing, and the fact that Hart had a very spacious van, Thomas didn't have the materials necessary to re-attach the sink. He said he might have to drive from Bainbridge Island to Silverdale, because he didn't have an account with ProBuild or Ace Hardware on Bainbridge. Does that sound professional? We appreciate that Hart comes out to Bainbridge Island. (Other plumbing companies do not.) But frankly, we felt completely used, and will never recommend Hart to anyone. We had to hand Thomas $75 (plus tax) for no service (Hart's policy), which was painful. We thought Hart would at least have sent a plumber reasonably priced and acting in good conscience. We know there are many affluent people who would be willing to pay $1000 or even $1500 for this 3-hour max job. But frankly, we felt taken advantage of, and will NEVER call Hart Plumbing again: This company is a big red flag.

I scheduled an appointment and Seth was on time. The work was done quickly and professionally,…read morewithin the estimate. Seth was personable and polite all the way through. Highest possible recommendation.

I needed a bathtub enclosure removed from my bathroom and replaced with a walk-in shower, as well…read moreas an outdoor spigot replaced. Seth was awesome, very communicative, on time, and honest. The transformation was great! He is very neat and knowledgeable, great customer service. Glad I found him after 3 other estimates. Thank you!

Got a new water heater from Springer plumbing. They walked me through both the tankless and non…read moretankless systems without attempts to upsell me something I didn't need. They were the 3ed plumber I'd talked to about the replacement and by far the best. I highly recommend. Edit 5/31/19. Found some water under my water heater and sent an email to Springer Plumbing in the evening. They got back to me the same night and scheduled Ron to come out first thing the day. Issue with an old pipe extension that probably started leaking fuel the water heater install. Great fast service.

I have been using Springer plumbing for over 15 years, but it seems things have changed. It used to…read morebe a family business that cared about its customers but maybe those days are over. I made an appointment online (a huge mistake) to investigate draining my water heater and replacing the sacrificial anode rod. The first inkling that something was wrong was when I was not given an approximate arrival time. The day of service I used their chat feature (100% AI I'm sure) to try and narrow a time down and was told I'd get a call from the office about a time, but no one called. Then we called their office number (and again 100% AI I'm sure) we were again told we'd get a call from the office, but again, it never happened. This must be a common complaint because checking on arrival times is one of the numeric options when you get the menu. That menu option told me the visit would occur between 11 AM and 11 PM! Really? So disappointing. At 2:50 the technician called to give me a 25-minute heads up he was on his way. When he got here, he informed me that the cost to drain the water heater was over $1,000 and that that did not include the anode rod. I couldn't believe it. With an average lifespan of 8-12 years and almost 6 yrs already gone by, I didn't feel it was worth a $1,000 gamble that we'd be extending the lifespan of the heater. I declined the service. I think information about the cost of water heater flushing should have been shared with me before the appointment. Someone should have picked up the phone and warned me about the exorbitant cost of flushing a water heater. But maybe Springer is in a position where the $129 service fee is worth more to them than repeat business. If you make an appointment with Springer, call them (don't book online) and ask if they have any idea of the cost of your needed service before they come to you. Also, be prepared to remain a hostage in your home for the day.

Responsive and kind. They fixed a leaky ceiling pipe for me on a Saturday/same day situation. I…read morepaid a little more than I'd like but that's ok with me due to the speedy-ness of the service and the location of the call out. These folks were very communicative, good at their job and easy to communicate with. I am saving them to my preferred vendors list.

We had a plugged sewer connection. Talked to Crystal and after asking some questions on the…read moresymptoms, she quoted options and the costs. very polite and thorough. Said that they would be there between 2 and 5pm, came 30 minutes early. Marcus analyzed the issue, and 15 minutes later started on the solution. In another 45 minutes, they were completed, and the issue resolved. Polite, thorough, complete, neat, good price - what you expect of a professional. Would I call them again? Their business card is on the refrigerator!!!!!

My experience with Black Hills, Inc. was exceptional from beginning to end…read more It began with Devin, who serviced our HVAC systems and recommended the installation of a split unit in our sunroom. From there, David Griffis took the time to provide thorough information and answer all of our questions. He was consistently helpful, knowledgeable, and highly professional throughout the entire process. Melissa did an excellent job coordinating and scheduling the installation team. One aspect of their communication that particularly stood out was the consistent updates provided through both text and email, including photographs of the technicians and notifications regarding their arrival times. This level of professionalism and customer service was truly impressive. Brian and his assistant arrived promptly, conducted themselves courteously, and completed the split unit installation efficiently and professionally. Joshua, the electrician, and his assistant then completed the electrical work seamlessly. Overall, this team of professionals provided us with an outstanding temperature control system that we will greatly enjoy in our sunroom. To further demonstrate their appreciation for their customers, they even sent us a thoughtful gift afterward. We highly recommend them.

As contracted and timely. Good clean and professional…read more History of doing a professional job at competitive pricing.

Mr. Rooter visited to replace our kitchen sink faucet. Didn't come with their standard advertised…read moreshoe covers, nor were they wearing a mask. They never asked about our preferences for masks but went along with their business. When they left we found our 2 towels used to clean up their mess, things left under the sink and the garbage disposal unplugged. The real sad part is he was training a new person. Mr. Rooter was to reach out to us to discuss but we have yet to hear anything. I WILL NOT use them again!!

From the owner: Mr. Rooter® Plumbing of Olympia is your courteous Plumbing Professional with over 50 years of…read moreexperience handling residential and commercial plumbing services. Our experts are licensed, insured, and ready to handle any job. We offer a wide range of residential and commercial services from drain cleaning, water line repair, and emergency plumbing. So whether you need help with fruit flies in the bathroom, have a clogged toilet, or need a P-trap replaced to stop gas from entering your home, we've got you covered. Enjoy our flat-rate pricing with no overtime billing and our Neighborly Done Right Promise™. If it's not done right - we'll make it right. Guaranteed. Schedule today for your courteous plumber.

Had a little incident where the scrub head off of a toilet cleaning wand popped off, while I was…read morecleaning and got stuck inside the toilet. So, I posted the job on Yelp where Carlos, with Rooter Tech was one of the first to respond. We were able to coordinate a convenient time for the following morning. Right on time Saturday morning we have two Rooter Tech, plumbers here and ready to go. After explaining the scrub head sucking, toilet situation and for asking to add a tank rebuild to the estimate/project, they got to work. It didn't take too long before they came back with a price that was fair, to do the work. Rooter Tech, was the third plumbing contractor we got an estimate from and it was worth it to hold out for the right people. Everything about this project was efficient, stress free and I'm throughly satisfied. The toilet is working great, no complaints!

Honest, fast, reasonably priced and on time. They are on my contact list for future needs.read more