Terrible experience! Our group of 32 people waited for over an hour in the rain for the bus to arrive. It was so late that we almost completely missed the welcome party that was planned for our group. The bus that finally arrived was a 20-year-old beater. The transmission was bad, the alignment and suspension were shot, and the bathroom door did not latch. The suspension was so severely degraded that it audibly bottomed out on road bumps, causing motion sickness among multiple passengers. The transmission could not maintain speed on inclines, making the journey slow and stressful for everyone on board. The windshield wipers were so worn they could barely clear rain from the windshield (a serious safety hazard). Overhead storage bins would not latch, risking items falling on passengers, and the lighting inside most of them did not work. The spare tires were stored in a luggage compartment and had dangerously little tread remaining. We paid for what we were promised would be a newer luxury coach with ample luggage space and modern amenities. Instead, we got an old bus with no electrical outlets, damaged seat upholstery, and a bathroom that reeked before a single passenger had even used it. They sent us a vehicle that should not be in passenger service. When we sought a refund, we were bounced between the broker, Rally/OurBus and All Aboard Express, and now neither company will return our calls. Save yourself the headache and book elsewhere! read more

WORST RIDE EVER. I was one of a group of 51 quilters ages 30-70 who were visiting 11 quilt shops around the mid atlantic region using the All Aboard Express USDOT #3752243 on a bus with labeling for Rohan's Bus. we traveled from Richmond, Virginia to Maryland, Delaware and Pennsylvania. The bus arrived late for pick up and the air conditioning was broken. After the second stop we got a second bus, both for the air conditioning and because the bus had a flat tire when we drove into the parking lot. The next bus didn't have air conditioning and not even blowers were working. The temperature in the bus climbed to 100. The third Bus was driven from the Rohan's bus depot to our location and had not cooled down. We are sitting in another bus that doesn't have air conditioning, no shades for the windows. Heat exhaustion and heat stroke are possible. And we have to ride 5 hours back to Richmond. read more

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THE WORST!!! DON'T RECOMMEND THIS BUS CARRIER!!! We had 3 different buses on our 2 day trip due to AC not working. Driver was incompetent, ran over multiple curbs which burst a tire. All of these issues blew our tight iteniaries. They should have had coolers with ice to keep riders safe & healthy. read more

This is the worse bus company I have ever been on. on our (51 ladies) first day of a 2 day trip the bus was late getting there to pick us up which made our whole day cut short in the shops we were supposed to go to. also because if all that we didn't get dinner until 8:30 pm. plus we only had minimal air, sitting at the back of the bus we smelt engine fumes which was horrible. Today we were supposed to leave at 7 am from the hotel to start our trip, the bus driver was still in bed and the desk had to call him at 7:30 so we could get on the road. Get on the bus and no air at all. it was 95 on the bus... this is now our 2nd bus because he hit a curb pulling up to the shop and blew a tire. Got tire fixed and back into the next stop and waited for again another bus....(bus#3) so now we are missing 2 of our stops and this bus is not cool but is blowing some kind of air. So miserable and have 4 hours home.... the worst ever!!!! read more