We had a great experience with AirServ. Our unit stopped working, and they were able to come out…read morethe very next day to diagnose and repair the issue. The service technician was professional, friendly, and very efficient. He clearly explained the problem and had everything working again quickly. Excellent customer service from start to finish. I highly recommend Airserv for prompt, reliable service. Planning to use them to replace our older unit.

Nick is professional, honest, knowledgeable, efficient, and personable. He is Level 1 Tech, and is…read moretrained in all aspects of HVAC. If you call for a major repair, insist on Nick! Nick flushed my tankless water heater, installed a dehumidifier to the furnace, and cleaned the inside of the furnace. For this last job, he had to take out several parts to get to the back of the furnace. It looks much better and the cleaning reduced the energy wastage by 10 degrees. The appointment was scheduled months in advance for Nov 28. In the morning of Nov 28, Andrew, one of their customer "service" reps called and said Nick had a medical emergency, and would come the next day. I had a strong feeling that he is lying. So when Nick arrived the next day, I asked him about his emergency. He said that a job that was supposed to last three days, extended to four days, and now to five days. He said he'd have to go back to it on Nov 30. My suspicion was conformed. Why a company like Aire Serv hires a liar for a service rep beggars belief. Andrew's tone was disturbing. It was arrogant, yet playful. He even repeated the lie. It seemed like he was playing a game of I am lying and you don't even know it. He seemed to enjoy a certain level of "power" in inflicting dishonesty on a total stranger. I don't know if the management of this company cares enough about its reputation to fire this lying individual, but he better not call me ever again.

was scammed out of $1100.00 for air duct cleaning by Sam Adam's that wasn't done properly. I now…read morehave to hire a new company to come out and clean them the proper way. I have no other option but to take them to court to get my money back. I have made several attempts to get a hold of Sam but he has decided to avoid my call. This business isn't even registered with the state of Delaware or Maryland or licensed in either state. I have to say if i would have read all the reviews i probably would have went the other way quick. Sam is a fast talker and definitely tries to take advantage of people that don't know any better a woman. Sam knew exactly what he was doing when he arrived and when I started asking questions he was quick to dismiss me and what I was asking. I should have known something was up when he was trying to get me to have him power wash my house for $1000 and redo my paver patio he basically told me he does everything from home improvements to fixing cars. So basically what everyone needs to know is this man is 100% a con artist and rips people off.

Bad experience with Sam. Did work which was not asked for and then lied to me. Replaced wooden post…read moreon porch because of Carpenter bees with wooden post which were suppose to be vinyl. Did it while I wasn't even home and then tried to tell me the vinyl post kept breaking. Never called me to get my opinion just did what he wanted. Wont make it good. Hes a big system. Run as fast as you can

Josh came out and did a diagnostic for my residential system that was not providing cool…read more He went above and beyond to let me know what the issue was. He also looked at the existing supply/return trunks, registers, calculated sq footage, air handler, ect. to evaluate that my system was loosing cfm which translates to less efficiency and higher heating and cooling costs. He produced estimates with multiple options and clear cut solutions to rectify the issues. Josh and his team are professional and honest. Josh is also is one of the few HVAC pros that, if services are used, put the diagnostic fee towards the work order adding additional value. Thanks Bob

I received an estimate from Josh M., AirAdviserDE.com, for installation of a ductless mini-split…read moreunit. Josh is a thoughtful, experienced, professional. He has researched alternative models and provided the reasons he goes with the brands he recommends. I chose Daikin and I think he gave me a great product, and great service at a reasonable price. I was also impressed with the quality of the installation. The unit and cables, etc., were carefully laid out so as to maintain a good appearance. Really impressive! Thanks Josh!

Chuck came out to diagnose and repair an issue on ourA/C. I felt that the pricing was fair, and he…read morewas knowledgeable. The problem was resolved quickly. A++

Excellent and timely service, friendly people. Aire Serv has helped us out a few times and always…read moredo a great job. I highly recommend them for any HVAC needs.

Liam provided a professional service for me and did a great job. The price was fair and the repair…read morewas executed perfectly. A+

On 02/12/25 , A tech came to my home and we talked about the on going issue I was having with the…read moresystem. He noted on the invoice I was not happy with the system and stated he and the service manager would be back out the next week to check the system. As of 02/27/25 I have not been by contacted by anyone from this company. I have made multiple calls about this system and it is still not working correctly. To have this system put in was not cheap , and it is still costing money. I just want the system fixed so I can have proper heat in my home and an electric bill that is not almost $500.

Exceptional response and service. We called in the evening that our A/C stopped working and at…read more6:30am the next morning, technician, Chris arrived to inspect and assess the issue which was a bad blower motor. Gary and his team had replaced the motor the same day which made our night cool and relaxing. Highly recommend Pierce Total Comfort and Gary's team of knowledgeable technicians and experts.

Price gouging! Took advantage of older retired people…read more Charged us $820.00 to replace a $145.00 Teco recirculating pump on our hot water system. The entire job took less than 1 hour. Looks like $675.00 per hour labor rate to me. First sent over someone who could not fix the problem and then had us wait two more days the send another tech. I knew I was being taken, but just spent more than 3 days without hot water. I have been a customer for more than 3 years and schedule maintenance services every year. Never been happy with their pricing, but this is the final straw. Will never use them again. Left a message for Mr. Pierce asking for an explanation of the charges before I wrote this review, but he did not even give me the courtesy of a return call.

Scheduled an overhaul of my hybrid water heater. Didn't expect it be to cheap as I know it had not…read morebeen serviced properly for quite awhile. Haven't been in the house too long. Andre called when he was 15 minutes out and arrived on time. He proceeded to apply his expertise and explain the issues that were present with the unit. It's a higher end hybrid and don't want to replace it right away. Andre did several services to the unit - it runs quieter and I hope more efficiently. The price was reasonable for the amount of time and materials that were supplied and performed. Would recommend these folks and especially Andre - nice fellow with a great attitude. Good job Aire Serve! Thanks

Aire Serv has been servicing our hvac for the past two years. It was about time to replace our AC…read moreunit. We had their home comfort designer come out and give us a quote. Both our heating and AC units were 15 years old. He gave us variable prices, but we were sold on how reasonably priced it was for both units to be replaced. Today two installers came out, Tim Ross and Andrew and replaced both units under 6 hours. It should have taken them about 8, but they worked great as a team and Tim always kept me in the loop. They cleaned up afterwards and left my house spotless, you would have never known that we had major work completed. They tested the heat, even on a summer day, then help setup the AC with the new thermostat that they installed. It was a great experience, and we will continue to use Aire Serv for many years to come. Aire Serv truly is a neighborly company!