This place has cleaned our chimney for several years and I am always thoroughly happy with their professionalism, their sensitivity to my timeline, and their job well done. I Just recently had my gaskets changed on my fireplace doors for the first time through them and without bagging on the last place it was completed(locally in Sandpoint), All About Chimneys cost was half of the other place and it is finally done correctly with the proper gasket material. Due to this, my doors fit correctly so now it is extremely more efficient so it burns way less firewood. Their great service will save me hundreds of dollars over the long haul. I give All About Chimney praise for their ability to help the community and keep it safe from chimney fires by their excellent cleaning and inspection service. read more

I have a heavy heart and struggled when deciding to post this update. That's what reviews are for though, right? I'm a huge advocate of giving kudos where they are deserved but on the flip side, I cannot turn a blind eye when deceit and/or unfavorable actions may take advantage of other's lack of knowledge or awareness. I have recently heard a couple of stories from a few sources that confirmed my recent experience with this company that solidified my decision to seek out a second opinion. Without going into unnecessary detail and slandering this company, I'll just say simply, they will not be getting my business any more. Even if the things I have heard are not true or embellished...the response time, communication, and seeming lack of interoffice discrepancy I have experienced is enough a reason. EVERYONE is busy in the trade fields, I get that, but this goes beyond that fact. Again, no need for details. (I'll post an update about the other company I'm hiring once services have been rendered.) read more

Had chimney work and cleaning done in the middle of winter by very professional technicians. Excellent company, highly recommended.

So I have to say this is one of the better(if not the best subcontractor) we have used for our home so far. What they have going for them: - prompt - quality work - good attention to detail - they get the work done quick - final price came in under the quote they gave us What they have going against them: - they charge 4% to use a credit card - they want like 80% of the total price upfront So far our experience with contractors or subcontractors has been hit or miss ( mostly miss ). Since there are so many people moving to the area, most contractors are booked months out. Many don't bother returning calls, the ones that do seem inconvenienced to even come out to get a quote, if they do come up they charge an arm and a leg. Well these guys were none of the above. He came out almost the same day I called to get a quote. He never made us feel we should be lucky he is even out to see us. He explained everything on the quote he gave us. The day they came out to install our wood stove, they we 10 minutes early and were ready to get stuff done. They made sure we were 100% happy with the job before they left and explained how to use the stove. Would definitely recommend this company to anyone looking for their type of services. read more

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They have been to my place twice over the past few years. Once to clean out the pellet stove. Always pleasant and protect your floors and furniture. The taught me about "clinkers," read more

Loved these guys!! They did a great job with a difficult issue and they had a great attitude while working to fix my stove and clean it. Highly recommend this company. read more

Chris is a professional and extremely knowledgeable technician. He repaired our gas heater stove so it operated better than when it was new! We had just had it worked on by a different company and it worked 2 times before the same problem occurred. Chris had it working in minutes but made improvements until he was satisfied with the way it operated. I can't say enough good things about his technical skills or the friendly, helpful folks in the office. I'll never have anyone else work on my stove! Thank you "All About Chimneys" for the great service. read more

I've had a lot of communication with this company and my stove needs. Kyla and Troy have been exceptional in answering all my questions and providing me with the best information. I purchased two wood stoves through them and will have them install. This company is very professional, quick to respond, they know their business and have met my needs. Great company that provides locally sourced and manufactured Kuma Wood Burning Stoves, consultation and installation. Plus yearly chimney cleaning. I highly recommend them! ***** read more

Previously I would drive farther for anything I needed for my wood stove, but this time I decided to patronize the stove shop nearest me, All About Chimneys in Sagle. I called and asked if they carried catalytic combustors for my Blaze King stove. They said yes, but they would have to order it. I said okay. I was not told this would be an aftermarket product, and not from Blaze King. (I wouldn't have bought it if I knew. Who wants aftermarket?) I picked up at the store what I thought would be a BK product. I found out later they are not a BK dealer, and their products for BK stoves are limited to third party aftermarket suppliers. I was also not told I would need to purchase a special gasket that I would have to attach myself, and if not mounted correctly it could damage the unit. (The perils of aftermarket, I guess.) The BK combustor includes the gasket properly attached as part of the unit. No fuss. So I installed the combustor without the gasket. Of course it did not work correctly, and I later learned a missing gasket could've damaged my stove. Frustrated, I took the longer drive and bought a real BK combustor. Installed perfectly and works like a charm. I tried to return the All About Chimneys product. Although they admitted that I was not given the necessary materials or information to properly install and use the combustor, they refused to refund my purchase. Not a penny. Maybe it was my fault to assume this Sagle store was providing me with a Blaze King product, and not a third-party product made to fit a Blaze King. But still, a conscientious outfit would have informed me of this in advance of the purchase. And was it my fault for not having the extra installation knowledge necessary to make their third-party product operate properly? Of course not. I cannot recommend this store because they're not helpful with what they sell, clearly are unconcerned about their customers' success, and certainly not interested in any customer-facing remedies. read more

These guys just installed a wood stove for me, and they did an awesome job!! They are very efficient and wonderful with explaining every detail of the install to me. Answered my questions clearly and patiently and went above and beyond what they were paid to do. Very honest, ended up charging me $300 less than their quote because a certain part wasn't needed for the outside chimney. I never would have known the difference. Also, they didn't charge me to come out to my house and give me a quote, which the only other highly recommended stove installation company does........ $80 out of my pocket and is nonfrefundable if I didn't use them. I'm completely happy with their professionalism, quality of work, and they are just really nice personable guys! read more