We gave Quentin $1200. To do work for us and he never did it. Money for stove pipe we never got. I…read morecan't recommend him for dealing with, We have to take him to small claims court. He left us hanging. We are an older couple I am 78 years old and my wife is 73 with health issues for both of us and he left us blowing in the wind.

They are the best!! we will always rely on them. when you choose them you will never be disappointedread more

Sage Heinz just completed by far the most thorough chimney sweep we've ever had. From cleaning…read morefrom the top of a two story roof to the scrubbing and cleanliness inside. Sage was top notch and I highly recommend him for all your chimney and fireplace needs.

I've used Blacks gutters on three different projects. Excellent work! They matched colors…read moreperfectly. On time. Extremely professional. Quick and quality work. They guarantee their work. Reasonably priced. These guys are the best in the area in my opinion. They won't let you down.

Had my two Bryant mini splits serviced today. Jake and Daniel did a great job. They were prompt,…read moreprofessional, courteous and friendly. I highly recommend them. I will definitely use them for future needs.

From the owner: We are veteran owned and operated No pressure free estimates…read moreDirect engagement with our customers

Service was outstanding. Kameron, was professional and thorough. Definitely would use them again…read more Which we have. Thank you so much

While cleaning our chimney, they let us know that they could also repair our roof. It was a relief…read moreto find someone local and reasonable to do this. They arrived on time, completed the work quickly, and double checked to be sure that we were satisfied with the job. They truly are A-1.

Excellent service Wonderful staff…read moreThx for the quick resolution to my issue. Always there when needed! Try them, you will be glad you did. Earl from Spokane Valley.

I have been having soot on my siding for the last few years from the gas fireplace Falco's…read moreinstalled for me. I took pictures a couple years ago and sent them to the service manager. He told me that was the way it was suppose to be. I have cleaned the siding myself or hired someone to power wash it for me. I I have it serviced by Falco's. I did the Preventive maintenance Oct. 23, 2024, just like I have in the past. After the Preventive Maintenance this year the soot was the worst I have eve seen . This year I took pictures and sent them to "Frost Fire Service" and asked if that was normal. He replied immediately and and said absolutely not. I made an appointment for him to come to my home. In fact I showed those pictures to my 101 year old dad and he took one look at it and said "Incomplete combustion". The owner of Frost Fire Service said, "your dad is right." He took my fireplace apart and showed me several things they missed or were doing wrong in their Preventive maintenance. Among other things: This is from Frost Fire's Annual Service and Cleaning: REPAIRED ELECTRODE SPARK CABLE END GASKET ON BOTTOM OF BURNER AT VENTURI TUBE, ADJUSTED MANIFOLD PRESURE AS IT WAS TO HIGH AT 4.9-IN WATER COLUMN, AND PROPERLY POSITIONED He also noted Because they did not use "BEST BUILDING PRACTICES WOULD HAVE HAD THIS TERMINAL CAP INSTALLED 24-IN BELOW THE VINYL SOFFIT INSTEAD OF 18-IN ESPECIALLY SEEING HOW THE NEAREST VENTILATION SOURCE IS 28-IN FROM CENTER OF CAP. He also suggested' "A VINYL SIDING STANDOFF ON THE EXHAUST TERMINAL SHOULD BE CONSIDERED". since it wasn't installed properly to begin with. I once more took pictures and the invoice with everything explained to FALCO's. I just wanted them to remove the soot this year because it was so bad and the tech caused problem.. Without looking at all the pictures I had or even coming to my home to look at it the service manager said it wasn't their responsibility. He said I should have called sooner. I clean the siding every year so there was nothing to see until after the stove was started and it accumulated like it did every year. The only time I am out where the soot is it is when I put my AC cover on in the fall and take it off in the spring. I turn off the gas fireplace every spring and have them service and start it in the fall In fact right after the service was done by them I called thinking the flame was too high. They emphasized it was done properly and if the service man came back there would be another service charge. I cancelled the appointment I made to have him come back because their answer is always "that's the way it is suppose to be and it was done right." Didn't need another $200.00+ service call. I notice a lot of other people have the same reaction from Falco's. All I was asking from Falcos was for them to clean the soot mess their tech created. I didn't want anything else. . i just want them to send someone out to clean my siding and soffit. There was a silver ling to this mess. I found Ryan the owner of "Frost Fire Service" that cares about the customer and does a thorough job for Preventive maintenance. I watched him just as I have watched Falco's tech. They were in and out and checked boxes they did things they didn't. I was a loyal customer for over 30 years with Falco's. We loved their nursery and they installed a free standing gas fireplace for us before. We got parts from them "thermo something". The pictures show all the soot on the side of the house and soffit, the soot on the windows of the fireplace that accumulated in just 6 months. It shows debris that shouldn't be there. burn from gasket that needed replace that should have been noticed. How the logs were placed by Falco and how they should of been place to avoid covering up "air holes?"

If your geothermal system was installed by RDI and your system subsequently fails and you try to…read morecontact RDI, no one will call you back. I wound up contacting a different heating and cooling company to fix problems due to faulty installation. Now everything is working fine again, but I would never personally do business with RDI again. The installation technician had an attitude and couldn't get along with the onsite construction crew. I did my best to get along with him, but he was arrogant and short-tempered. That was quite a few years ago and there's a good possibility he doesn't work for RDI, but I kind of think he does. I've left messages to speak with him prior to calling a different company for help and he never returned my calls.

We have used RDI in Hayden for several service calls. We had an issue with our furnace when we…read morebought the house, they came up with a great solution. Our furnace went out this winter and the fixed it promptly at a fair price. This spring when we turned on our pool we noticed the heater wasn't working. 3 days later it was up and running at a 10th of the cost of a new one. I know it is difficult to try to find a company who you can trust to fix your stuff but we have had nothing but good experiences with them and are glad they are down the street from us so if we need something they are a phone call away. Also, each tech that came out to our house was professional, knowledgeable and friendly.

PRO-fessional. Eron not only did an excellent job, he was a joy to be around…read more Thank You!!!!

Eron is the epitome of a professional. Called and asked if he could come a day earlier (!! Of…read morecourse!). Even though I told him he didn't need to put a rug down, he insisted. This is the second time we've used him and we couldn't be happier. We waited a little too long to have the chimney swept and it functions so much better! He always cleans up when he leaves. Wish all contractors had his skills and ethics. You cannot go wrong with using his services. And if you are a single woman, no worries. Sometimes I'll wait until my husband can be home because I get nervous being alone with a contractor, but no problem here. Feel comfortable calling him.

I can't begin how impressed I was with the team from Mountain Stove & Spa, when they installed our…read morewoodstove, the Pacific Energy Alderlea T6! Very professional, educational, and friendly! The teamleader, Troy, would've made a good NCO. He was training a new man, while supervising the install. They even replaced a window, and installed a wall to support the stovepipe! Troy said it was his first attempt in that modification, but you wouldn't know it to see the finished product! Arguably, the finest woodstove business in the Idaho Panhandle! BTW, the Alderlea T6 heated our 1700 sq. ft. two-story house from top to bottom! No need for our furnace, propane fireplace, or electric heat!

I was very pleased with the folks from Mountain Stove. Everything from the sales process and…read morecommunication to handling the install was all (and more) that I hoped for. The company was very organized, respectful and made sure we were happy with the end result. Troy and Jacob are the dream team of wood stove installers! Everyone else I interacted with at Mountain Stove was a pleasure to deal with too and you can tell they have a lot of experience. Amazing customer service to say the least. I wouldn't hesitate to buy another stove from them in the future.