I strongly disagree with the only other review posted so far. I've been a client for almost a…read moreyear, now, and have had nothing but positive experiences so far. Very friendly. Beyond professional. Attractive, well kept offices. Helpful. Originally, my husband & I asked the agency for help with our auto and home-owner's insurance. Since then, we've moved our business insurance to Allstate, also. Honestly, the prior review seems, well, "biased" would be a tactful way of saying it.

Very unprofessional, ghetto look elsewhere ppl...They need to train staff to be more…read moreprofessional....

We have been customers of Mike Embree insuracne for almost 20 years and every year they take crae…read moreof us. They are always looking out for their customers. Yanira goes out of her way( after business hours) and responds to my emails. The whole company is awesome. We have life, car and home insurance with them. The are literally an A++ team and company. Great Customer service Linda Cramer

I have been with Mike Embree for 18 years. He continues to show me again and again why he is the…read morebest agent by far!!! Every time there is a problem...He is always there to the rescue...He truly cares!!!!

Peggy did an amazing job she went way behind her job duties to help me out through thus crisis I…read morenow consider her a friend she is very kind and easy to talk to I would recommend her to anyone going through a crisis she is the nicest lady I've ever met

Everyone we've spoken with has been friendly and helpful and made the process of obtaining home…read moreinsurance quite painless. We appreciate that it's been easy to get through on the phone and to get questions answered! This office has a personal touch that can be hard to find these days.

I personally cannot recommend the Sorgi Insurance Agency with any more then the A++++++ rating it…read moredeserves. I, like most people reading this evaluation, do not use their local insuranace agency. I have, and it is as good as it gets. Sorgi does Eire insurance. You never heard of it is because the moneys go into the company for YOU instead of all the commercials you see on TV. I have been a client for Sorgi since 2001. During that time I have had home-invasion theft, theft while traveling, and two collisions, neither of which we were at fault.. In all circumstances, Sorgie and Eire stood behind us. If you are in the Chapel Hill, Durham NC area, there is no one better to go to for all you insurance needs.

Jim Sorgi of The Sorgi Insurance Agency really knows tons about insurance. The insurance agency is…read morethe oldest in Durham and called them from a referral. I talked to Jim at length and he helped me find the best insurance for our rental property and auto insurance. A+++! Thanks Jim!

I've been with this agent for a few years. For the first several months she had someone call me to…read moretry to set up what is basically a sales pitch to sell additional policies. Which I wasn't opposed to. But the admin calling me would, every time, offer me 2 potential times several weeks in the future. Only 2 options, only far into the future. The options never worked for me. I've never spoken to Tracy. I recently needed to file a claim and learned that my agent doesn't actually do anything to help me with a claim. She/her office apparently is just there to sell me things but not actually be someone who assists me when I actually need insurance. I would recommend you look elsewhere for an agent.

I called Tracey Stidham's State Farm office today at 919-401-6147 to address an issue with a car…read moreinsured under two State Farm policies due to their error. During the call, the receptionist, Brandi, abruptly ended the conversation, claiming it was "not productive" before hanging up. I attempted to call back to speak with Tracey Stidham, the owner, but my call was directed through a series of frustrating transfers before eventually being ignored entirely. As a customer with six active policies at Tracey Stidham's office, I find this level of service extremely disappointing. When paying premiums, I am treated with utmost courtesy, but when addressing issues, I am met with defensiveness and dismissiveness. It is disheartening to be told that my concerns are unimportant and to have my call ended so abruptly. The receptionist, Brandi, hung up on me. And if my concerns are unimportant, then so goes what you think about my family and myself. Except for when you are taking premiums from our melanated, hard working hands. Afterwards, you turn your backside. If I could provide a negative rating, I would ( -1)

I received excellent service for life insurance from Chan Wright Insurance Agency. From the very…read morebeginning, they made the entire process incredibly smooth and easy. Their team was professional and extremely knowledgeable, guiding me through every step with clarity and recommendations for my family. This has given me peace of mind knowing my loved ones are protected. I highly recommend Chan Wright Insurance Agency to anyone looking for a reliable and caring insurance provider.

I've been with Chan and Erie insurance since 2010. They have provided me with outstanding customer…read moreservice along with savings. No business too small or too large for them to handle. For all your business insurance needs pick Chan Wright insurance.

We have been clients of Geoff for over a decade. He had always been prompt with his communication,…read moreexplaining details of our policy, suggesting appropriate coverage and is a genuinely nice guy!

My family and I have been customers of Bowen Agency for the last four years. We could not be more…read moredelighted with the service and coverage we have received (auto, home, and umbrella policies). We're extremely busy and yet Geoff has been able to communicate with us efficiently and seamlessly to implement our wishes. I also am a big fan of Erie's coverage (used the roadside assistance several times and was impressed) and I like the online portal. This is a great small business and I'm happy to be a customer.