Called and got reaponse pretty quickly. Came out, assessed the problem and was able to grtbit…read morefixed. Very plessant. It was nice doing business with them.

Mike is very efficient and cost effective. Really enjoyed working with him…read more One of the best guys around.

Appreciate David coming out, even if it was ultimately to tell me I needed someone else's help. He…read moredidn't overcharge for a service trip, which I appreciated.

So at first when we start. Service was ok. David come first…read moretime and explain a bit about the pool and the system. It was the first time I owned a pool. So I didn't know much. Then we got the big dallas storm. Take David something like 4 months to repair the manifold for the hot tub. So I was not able to use it for 4/5 months. But I totally understand. It was short on any supplies all over. So I can't blame him. How ever ever sense then. The service was not good. I don't know if it's something to do with where we located in Richardson. Or maybe my pool was a big and he didn't overcharge. I have no idea. But service was not good. The guy he send will come few min. Clean a bit. And run away. The pool was always dirty. And yellow on the ground. So many times I find my self going in to brash and clean. So many times. Every time I have an issue. I will let the service guy know. But he would never transfer that forward. Then I will have to text David and that take another week or two before maybe it's get taking care off. His guy will never basically check to make sure everything work. Or any leak. Will come. A bit Cleaniny. Some chemicals and run away. The pool lights never work. He never cared. The pool have a leak for months before I notice my water bill is high. The pool system was beeping for months before finally David was able to come take care of it. For months I will seat and watch a movie and the system will keep beeping. Not good service. For 4 months or so I inform David. That one of those things on the ground are cloth I have asked is your guy suppose to clean it ? His answer was yes. I was watching it. 3/4 months after. He still didn't clean it. I have pic to approve. I have sold the house lately. So I am glad I don't have to deal with it. But soon will build a new pool in my new house. I doubt it I will use north Texas pool again. I don't mind to pay a bit more but enjoy my pool. I did transfer the new owner david number if he want to use him. But just to be nice. I have a mix feeling about the service.

We were given a timeline of a month or two on completing our pool on December 2021. That included…read morecoping, tile and plaster. Tile was pre-paid, coping was selected and contract was signed. There were some issues with setting and managing expectations up front but in the end, we are happy with the final product. It is 4/28/22 and pool coping, tile and plaster are complete. We had a 4 month wait and it took 1 month to get the job done. There were a few unexpected expenses during the project but that is to be expected for a project like this. By the time the project was complete we ended up paying roughly 20% more than the quoted amount. Also, we had to choose different coping as the one we originally chose was no longer available due to supply chain issues. There are a lot of shortages going on right now. Workers and supplies. This is not a fault of Blue Escapes, these are just the times now and unfortunately, we along with Blue Escapes were caught in it. This along with price hikes on everything (plaster, tile, etc.) which we weren't charged extra for. Blue Escapes uses quality workers. Watching them lay the tile and take their time with each tile they laid just solidified why it takes a while to complete these remodels. The owner is an honest man who is a wealth of knowledge. Bob (the owner) came out to ensure each step was completed to his satisfaction.

Our wish was their command! At a fair price, too. We wanted a water feature and shorter steps and…read morethey delivered just in time for pool season. It's quite a comfort to know I have an honest and talented pool renovation and maintenance company just a phone call away.

Chris has been in the pool business for a long time. He is my go to and trusted person for all…read morepool repairs and equipment installations. He is friendly, knowledgeable, experienced, quick response, very reasonable prices and really cares about doing a great job. I truly appreciate all his hard work. I highly recommend him.

Chris is the absolute best. Dependable, fair, and so knowledgeable. Has helped us many times with a…read morepool situation including the great freeze a couple years ago. No one is better. No. One.

So happy we chose Forney Pool Care to replace our old filter. They are timely, professional and…read morevery fairly priced! They answered all my questions and even threw in an extra repair. Highly recommend them!

Cameron and his crew are awesome. Cameron came out personally and throughly explain my new (to me)…read morepool system and what all he and his crew would be maintaining for me on a monthly basis. Super simple sign-up and automatic bill-pay setup as well. Top notch outfit.

Unfortunately I am not able to rate my experience as 5 stars. Initially I thought I had found the…read moreperfect company (I got the "we'll fix your gate latch" treatment and they loved the family dog in the sales meeting...). That has all subsided and it has been a very poor experience. I have never written a negative review of any business prior to using Ranger Pools, but I feel compelled to inform others of my experience. The issue arose when I noticed a leak in my pump, of which I could tell they left a piece off the equipment when servicing it. What followed was 2-3 weeks of frustration in them not addressing the issue (after they took the piece off). They either responded with a quick note about they will fix it tomorrow or no response at all. My frustrations really escalated when they made regularly weekly visits and did not fix it - they would send out the "everything's good" type of weekly status report. The only way I could get them to address my concern was writing a Yelp review. A few minutes after that went up they sent an email asking what I wanted. I said I know you haven't been servicing my pool to my expectations for at least the last month, please fix my leak and give me the last month's charges back and in return I would remove the Yelp review. They fixed the pump finally, but to this point there is no refund. As unorganized as they are, I'm just watching for the next month's recurring charge, even though I cancelled them long ago. I hired a new company to come out and I got even more shock. Despite the most recent weekly report from Ranger showing cyanuric acid levels as 30-50 ppm which they labelled "ideal," the new company found the level to be 300 ppm! For those that don't know, this is a chemical that slows down the reaction of chlorine so it doesn't evaporate too quickly. When you get a level over 100 ppm you essentially lock up the chlorine from working at all. And you can't get it out of your water, overtime fresh water will dilute it but at levels as high as I have I am left with the likely option of having my water pumped out and having to start fresh. This is because bacteria and algae will be certain and there are some health concerns in having that high of level of acid. Of course, with North Texas water restrictions I may have some hoops to jump through and some extended loss of use. To verify the new company had a correct reading, I took it to Leslie's and unfortunately they came up with a similar result and prognosis. The pool will need to be drained. I've tried to reach Brandon and the tech numerous times throughout this to reach a resolution and correspondence is limited and they take no responsibility. How in the world did it go from "ideal" to disaster in a 7 to 10 day period? Or did this happen in a 10 day period (Leslie's staff tells me you'd almost have to try to do that in that short of period)? Did the tech lack the knowledge to do the readings or did he just skip over parts of the service? These are all things I am wondering. One thing is for sure, they are very careless with my property. It was common to find pool items strung across the yard and landscaping, computer boxes on the equipment left open, leaves remaining in pump baskets and the gate was always left unlatched for the dog to escape if we didn't notice it first. Brandon's response to what happened and the possible resolution, written 10/1/14: "Jay We call it old water and it happens to every pool after a period of time. It's normal and unavoidable." My pool just turned 3 years old. I am not an expert but I don't think it is normal to have to drain the water every three years due to chemical imbalance. And it hardly explains why it went from "ideal" to emergency situation in a short amount of time. But maybe that is "unavoidable" for Ranger pools too. A little customer service, accepting a little responsibility and offering some form of refund or ways to correct the problem would have resolved this. But their customer service is non-existent. I'd encourage all to keep looking - don't buy into the friendly sales pitch...

I just bought a house with a pool, with zero knowledge on how to maintain one. Brandon, from…read moreRanger Pools, came by and in a very short time got my pool whipped back into shape. If you need pool service, these are your guys. Fast, extremely friendly and affordable.

Once again Dan exceeded my expectations with his customer service. I am having trouble with my pool…read morecleaner and he let me borrow one of his until we figured out what is wrong with mine. He took mine and to figure it out and did not charge me because he said it looked perfect inside when he took it apart. He did not charge me for his time to do this. In fact he did not charge me for anything. I am a customer for life for his honesty and impeccable customer service. Mine is under warranty and I have to reach out to Hayward so Dan told me to keep his until I get mine taken care of. So grateful for his helpfulness because I am so frustrated with what is going on with my pool cleaner. His works great in my pool.

I had a major algae problem I could not control. I called AAP and they came and checked it out. It…read morewas too far gone (see pic) to treat with chemicals, so they drained it, pressure washed it and refilled it. MY GOSH!! I couldn't believe how clean they got the plaster, and when refilled and balanced it looks perfect! It took 1 day to drain, 1 day to clean, 2 days to refill and we were back in the pool! I am very satisfied with AAP and would highly recommend them for all your pool maintenance needs! Thanks to all who helped us get our pool back just in time for this great Texas heat!!

My pool seemed to be losing a good amount of water and I woke up to find it had dropped 3/4"…read moreovernight and the pump starting to lose prime and suck air. We were about to be out of town for the 4th so I needed someone out that day. I reached out to Evolution and after a little back and forth they were able to fit me in that same day at a reduced (50%) of their typical emergency call fee Dakota arrived when he said he would, performed a pressure and a dye test and located leaks at the juncture between the pool body and the face of both skimmer boxes Dakota executed the needed repairs and the problem was solved. Once again he gave me a 50% discount on the repairs to "win my business" Dakota and his assistant went about their business in a very efficient and professional manner. I was impressed by his willingness to work in bad weather (it poured rain at my house that day) and by his willingness to go the extra mile to earn my future business. I cannot recommend Dakota and Evolution strongly enough. if you have structural pool issues of any sort, call Dakota first. You won't be disappointed and you can thank me later for the recommendation

I'm retired. I enjoy doing repairs myself so, I investigated my pool leak myself. I dug a hole…read moreabout 18" deep where the water was seeping up and discovered I was "over my head" - metaphorically. My son had someone replace a pump for him, so when I told my son about my pool problems, his answer was simple: "Call Dakota. He knows his stuff." I called. Dakota returns my call the same day, quoted me the price for the inspection, the estimated price for the fix, and scheduled an inspection. Doug texted me 30 minutes before he arrived and arrived on time. I showed him the beautiful hole full of water from the leak and PVC pipes. I expected it was a pool leak because it was near one of the pool inlet jets. Doug suspected it to be somewhere in the spa which was next to my hole because of suspicious dampness where it should not have been damp. By using a hypodermic needle with colored dye, and a diver's mask, he put his head underwater and did a few squirts of dye near the suspected leak area to see the dye get sucked into a crack. So, he quickly and accurately found the leak. Once the water leaked into the stone overflow from the spa, it took a circuitous route to find and fill my hole. After a phone call to Dakota, he returned with a most reasonable price to fix the problem. I agreed at once and the work began. He drained the spa, cut out the old grout, mixed up underwater cement, patched the cut-out section, cleaned up the mess from the cut-out, re-filled the spa, and verified the leak was fixed. I paid him and he left me with my 18" hole and a warranty for the work done. But that's not the best part. The best part was the waiting around. While we waited around for the draining and re-filling of the SPA, I kept asking questions: What's the best robotic sweeper? How should I fix the grout cracks in the topstones around the pool? How about the retaining wall in back that shows cracks? What do you think of my suction pool sweep? We also talked about life and raising our children. Doug taught me things and verified some of the things I already know. He had good techniques for doing his work. It was like a personalized technical school, psychology session, and comedy show all rolled into one. (Doug has a good sense of humor.) Evolution Leak Detection does quality work, at reasonable prices with the integrity of men who will take that extra 30 minutes that determines the difference between a good job and a great job. That's a rare work ethic that is refreshing to know is still alive and well.