Great pre-ride communication, arrived on time and dropped us safely at our destination. A+read more

A great service. Reliable, friendly and reasonably priced. Used them multiple times this summer and…read moreabsolutely no problems. Will gladly use again when I need a ride to/from the airport.

They refused to help our family member who had a walker and needed minor help getting into the van.read more

Very mean and disrespectful on the phone. Would not recommend to anyone. I'm from Ennis MT I do…read moreguiding and professional opinion is they have no clue on how to treat there customers. the lack of respect and professionalism shows in one call.

If I could give zero stars I would…read more We hired Fish's Shuttle Service to do something extremely simple which was to shuttle three vehicles from Trout Creek to Sandy Beach on the Deschutes River. They managed to get two of the three vehicles there. The third they claimed they couldn't find the keys to but it turns out they actually took the wrong car to the takeout and left ours missing. We only found our car by sheer luck as we floated past Harpham Flatts and happened to spot it sitting there. When we called to let them know what happened and asked them to make it right (or at the very least refund the $80 cash they had already taken from the driver's mat) they flat-out refused. They wouldn't reimburse us, they wouldn't fix their mistake, and they left us to find another shuttle ourselves. When I called to calmly follow up, the woman on the phone hung up on me twice and told me to never contact them again. Totally unprofessional, rude, and unacceptable. So yes, we literally paid them $80 to do absolutely nothing, and they couldn't have cared less. Do yourself a favor and take your business anywhere else. There are plenty of reliable, honest shuttle companies on the Deschutes. Fish's Shuttle Service is not one of them.

Not a very nice driver and not a very clean cab. We went 1.7 miles and it cost us $36 walk next…read moretime we Will!!

My driver (Gordon) was looking at porn and naked women while driving! Incredibly unprofessional and…read morewas an absolute creep. Contacted Hood River Taxi services and told them about my experience and they implied I made the whole thing up even though I had video proof. DO NOT use this company. Charged me $250 for a very unsafe, uncomfortable ride. Absolutely disgusting.

My experience with this company and the "take it or leave it" stance they have taken leaves me to…read morewonder how they continue to operate. I scheduled a ride at 4:41pm to get to my flight in Portland the next day due to a cancellation by my original means of transport. The call was completed with the taxi service being PRE-PAID $210 and the assurance of a ride the next morning at 7am. Later that's night I received a call and voicemail informing me that he was unable and unwilling to commit to the request he was again compensated for ahead of time. The abhorrence of the message was chalked full of ignorance, condescending tones, and finished with pompous attitude of ungratefulness due to the simple fact that he assumed he would not be tipped. I'm a firm believer in the idea of doing a job to its fullest and giving it all you've got just because it is; 1st. Your job, 2nd. Generosity, trust, and faith was placed in this company, allowing information to be given over the phone and in turn was intentionally misused and charged $5000.00 on top of the for-mentioned $210. $5210.00 dollars of my friends money was stolen.

This was a let down. I was scheduled to be picked up on Monday and was waiting patiently with my…read morepersonal agent Adelina and after we waited- the driver did not show up. Then we made some phone calls- there was a miscommunication from the owner and her partner and they broke the cardinal rule of not telling their driver. Hence the driver had no idea which is unfair and unacceptable- meanwhile they left me and the driver in the cold. This cannot happen again-ever. This company needs someone who is reliable with scheduling and sending their drivers. Need someone that listens, can be trusting, friendly and RELIABLE.

On time, Everytime. Serves the community and the passenger vessels that cruise the snake river…read more Very patient and will work around their regular customers to accommodate special requests and long trips. For a town that doesn't have Uber or Lyft, they don't need a large ride share corporation, give these guys a call.

This business is the worst managed business I've ever dealt with. They frankly don't care- at all-…read moreabout anyone or anything! Twice now they've not shown up as promised. No calls, no nothing! Avoid this business like the plague!

Driver Gordon overcharges and drives like a maniac, swerving, aggressive breaking, speeding,…read moredistractedly taking calls while driving. Felt very unsafe. Vehicles are concerning as well. The large 14 person van air conditioner "turns off" when going up hill. Smaller car smells badly and is missing seatbelts.

This is pretty much the only cab company in Hood River. All of the others seem to be closed down or…read moresimply nonexistent. Gorge Yellow is basically your option and you take what you can get when you're in a town the size of HR. Fortunately when dealing with Gorge Yellow the response is fairly quick. I called some number I found online and left a message about a ride and someone called me back fairly quickly to schedule a pick up. The ride was short and expensive (no meter - negotiate in advance!) but it got us where we needed to go. On the tail end - late night when we needed a cab back to the hotel - the response was a bit delayed with apologies, but they were able to call me when the cab was outside our restaurant and our ride home was quick and much less expensive. It's a small operation that's not as easy to deal with as say a larger city cab fleet, but it seems to be very reliable and A-OK as an only option for safe transport in Hood River. Ask about fares in advance.

My colleagues and I were in the area for a work retreat during the busy July season and we had a…read moregreat experience with Matty, and his team. Matty came through for us multiple times. He even accepted a couple last minutes requests that helped us out a immensely. His cars are very clean, he was professional, knowledgeable of the area, and shared about local spots / facts with us during our rides. His online booking system is convenient and easy to use. It was helpful to have an email and text to confirm our reservation to be sure it went through correctly, especially when I was booking for others. He also responded to text messages in a reasonable timeframe. Highly recommended if you do not have a rental car, or need a safe and smooth ride to PDX or around town. Thank you, Matty for making things smooth for our team!

Unprofessional, unreliable, and lacks communication!! I had chauffeur service booked and confirmed…read more6 months in advance. Then after unanswered calls, voicemails, and text messages over that six month period; Matt self determined it was not a good fit for either of us and cancelled 18 days before the pickup date through an automated email. He also wanted to take fares in between drop offs even though the service stated "exclusive use of vehicle" and we were paying him by the hour. I wouldn't trust him to pick up my groceries let alone safely transport people.

I rented a mini-coach, up to 23 passengers. The driver contacted me a few days before to verify…read moreeverything. David arrived early for our drive to the Portland Motor Speedway lights on Dec. 14th. and was very professional and a gentleman. He was dressed in a black suit with a red tie. He kept Christmas music playing throughout our trip of the lights. On the way, there was an accident on the freeway, but he got us around it with shortcuts. Water was provided on the coach. I would use them again.

Used this company for my friend's bachelorette party and it was perfect! Great customer service…read moregetting it planned, Markus, our limo driver was SO NICE and did a great job, the limo was perfect and stocked with ice and bottled water, we had so much fun! Will be using them again soon!!!