Sherry was a great help. She explained as she checked out the car. Explained the valuation…read more Answered all questions.

Very bad way of doing business. They lure you in with a high offer, then lower it by thousands when…read moreyou get there. Now I know why they call and pressure you to send in your pay-off amount before you get there, so they can lower their offer to barely above what you owe. I guess they think everyone is so desperate to sell their cars that they will take any offer. I have a 2 year old car with only 8,600 miles on it in perfect condition and they dropped their original offer from $27,600 to $20K because that is what I owe on it. This is my 2nd very bad experience with them as they did it to my husband several months ago as well.

Very professional. Got a fair price for car and they came to me to pick it up. Highly recommend.read more

I had a great experience working with Emils & Dante @ Nico Buys Cars.They offered me a great price…read moreon my vehicle and they were both professional and courteous. It was a smooth hassle free experience. I would definitely use their service again and highly recommend them to others. Kingsley K.

I'll start by saying my daughter loves her 2022 Tucson! Updated review: Mr Lee and Peter were so…read moreaccommodating, patient, transparent and kind. I really appreciate them and the serious attention they gave my concerns. I'm leaving the dealership very happy with their customer service. It was overall very refreshing and respectful experience. My daughter is more than happy to be a Hyundai customer. Thank you!

I'm hoping they do the right thing. My issue is not fixed $800 later. Tried calling over 10x today…read moreno one answers. Their service was less than stellar while they kept my car for 3 days with no updates unless I initiated it. Now the work they provided is under warranty that I can't get anyone to discuss with me. I could have been a total b**ch throughout but I stayed respectful and patient. Their repair lasted exactly 7 days. Pretty damn frustrated at this point.

Fast, Easy and Hassle Free. Strictly about business. They'll pick up your vehicles, just show your…read moreTitles, receive payment and they'll be on their way. I love it

Hubby's vat died. We called Mr Junk Cars. They came out with cash in about 20 minutes. Top notch…read morefast svc. I highly recommend them. Wish more businesses were this responsive.

Let me start by saying we have done all services for our 2018 Toyota Rav 4 exclusively at Toyota…read more I am extremely disappointed with my experience at Alexandria Toyota and feel compelled to warn other customers about a pattern of lack of transparency, inflated pricing, and questionable service practices. I went as far as reporting this to corporate- I am not one who lets these sorts of thing go by unreported, accountability starts when we speak up. We brought our vehicle in December for service and received a Toyota inspection documenting brake pads at 4.5 mm front and rear. Less than one month later, we returned and were told that all four brake pads were now 2 mm and required "immediate" replacement. A uniform loss of 2.5 mm across all four pads in one month is simply not plausible under normal driving conditions and was not accompanied by any symptoms (noise, pulling, vibration, or overheating). This sudden change was presented as urgent without any clear explanation of how measurements were taken, which seriously undermined trust. After waiting 4,5 hours for a $185 diagnostics, we were quoted extremely high prices for brake service and other repairs, including being charged 2.5 hours of labor for a job that typically takes 30 minutes to 1 hour at most independent shops. These labor charges and cost breakdowns were not clearly disclosed upfront, and the pricing felt inflated well beyond reasonable market rates. What was most frustrating was the overall lack of transparency: -Inconsistent inspection findings compared to a prior Toyota visit -No clear explanation of measurements or methodology -Urgency and pressure without supporting evidence -Labor charges that did not align with the actual scope of work This experience felt less like an honest service consultation and more like price gouging and sales-driven recommendations. We expect better from a Toyota dealership. I would strongly encourage anyone coming here to: -Ask for written documentation -Question labor times and pricing -Get a second opinion from an independent shop Unfortunately, we will not be returning, and I cannot recommend Alexandria Toyota based on our experience.

I've been a long time customer of this place. It was sold and is now Alexandria Toyota. I haven't…read morepurchased a car from them in a decade. I mostly use the service department. Good service and they have helped me out with car emergencies. You can tell it's not family run anymore but still a quality company.

I bought a 2010 Subaru Impreza from them about 6 weeks ago. Now that I'm settled in with my new car…read moreI feel like I can give a proper review. At first I was nervous since I was buying a car outright for thousands of dollars. However, the salesmen who assisted me were excellent and I'm very happy with my purchase. The service was excellent, the car is probably the best deal for what I paid, and the process to buy was smooth. I would definitely recommend checking this place out if you're in the market for a new car.

Buying this car has been the biggest regret of my life. I bought in April 2026 and still haven't…read morereceived my hard tags with multiple delays. I went to get the car inspected and it failed multiple times. Cost thousands in repairs to finally get it to MD state inspection standards. Don't even waste your time here!! If the price looks too good to be true it definitely is !!!

Didn't have a good experience. I drove 45 minutes in rush hour traffic after I received an email…read morethat they had the car I wanted in stock. I just wanted to test drive it. I arrived and the lot is jam packed so it was hard to maneuver. Then I got as told where to park and a man at the curb said to talk to him. That's a first for me but okay. I told him which car and he said he sold it. I said can you check and he went inside for 2 minutes and came out to say it was sold. As I was driving off I happen to see the car I wanted to see but rather than tell them I just went home.

While I cant comment on the service side of things. I will comment on the sales. I worked with…read moreJamall in purchasing a new car. He made the process very easy and negotiations were also easy to do. I didnt feel pressured to buy the car but ended up with one because the deal was beat compared to others in the area. I did knock down just one star because of the layout inside the dealership. There are lots of smaller tables in the center of the dealership where you sit down and negotiate vs a cubicle like or semi-separated layout. I didnt like this because I could hear the people a few tables away talking numbers and other things. I think given that situation you would want privacy on your own deal. Besides that the process was quite smooth. Parking is very limited as the lot is small so be prepared to park on the street if no spots are available. I wont fault them too much on this because they have multiple isolated lots with a wide variety of cars available for you to purchase.

If I could give WingMan Auto one million stars, I would. Farah made buying a new car so incredibly…read moreeasy and smooth. He found the EXACT car I wanted, got me a really good discount and made the entire process so easily, at a very reasonable rate. They even show all their work to you, on paper (nothing is hidden from you) Car buying and dealing with dealerships is stressful to me, and WingMan Auto took on all that stress and headache for me. Seriously, all I had to do was sit back, wait for them to find my car, get me the best discount possible and voila. All I had to do was walk into the dealership, sign the papers and get the keys. It was the least stressful car buying experience I've ever had. I am so happy with my experience. You will not be disappointed, don't hesitate to take advantage of this amazing experience. It's like having family looking out for you.

From the owner: WingMan Auto is your personal car negotiator — working for you, not the dealership. We take the…read morestress out of the car buying process by handling the research, negotiations, and deal-making so you can secure your ideal vehicle at the best possible price. Our mission is simple: save you time, money, and frustration while delivering a seamless and premium experience. Whether you’re considering financing or leasing, WingMan Auto ensures you never overpay at the dealership. Contact us today and let your personal negotiator secure the best deal for you.