Nov 2025 Returned home one evening and standard press of the…read morebutton to open garage door parking in reverse. I look in rear view mirror and camera screen to notice the door was still down....tried again, see the light turn on and starts to go up...then bounces no more than about half inch in close position. Thinking possibly something fell over in the garage and tripped the sensor causing it to not open. Enter the garage from the interior and quickly assessed the problem --"broken spring". A label for business "C.D." who installed the garage door with phone number, so I called and left a voicemail. The next day, I called back after 8am and the phone rings and rings. Fast forward, good thing I asked a friend for a back up company just in case. My friend highly recommended Garage Door Specialist and sent me their contact information. Thank goodness! If my friend would have sent email sooner, I might have had same day service. Nonetheless, the particulars. I called in the morning AND the phone was answered by Jessica. Jessica is pleasant, took the particulars and had a technician in the area and asked if homeowner available between 10am-12pm. I stated "yes!" and hopefully closer to 10am as I had an important conference meeting to attend. Then, I received notification of the Technician who would be in touch. Another text when technician was on the way. Our Technician, Saul, arrived before 10am! After introductions, entered the house to inside the garage. Confirmed broken spring and looked over the equipment. It is the original since 2006. I asked Saul if we should change the whole garage door system versus parts necessary NOW and a potential problem or issue shortly after today. Saul stated he would get hi tool for measurements, then give me quote/estimate. Reviewed quickly and approved work to be done. Also mentioned to Jessica and Saul about military veteran and a referral. A discount was issued. *Note to owner: please consider offering the standard 10% discount versus $25 for first responders and educators as service providers in the area offer even if just on parts, thank you. As Saul went to vehicle to get supplies, I received a return call from "C.D". I thanked and said that a Technician is here just getting ready to do the repair! Impeccable timing. Saul finished quickly as I did not set timer...everything was tested and perfected by Saul. Then handed me device to enter payment and called office, Michelle answered. Payment confirmed, got some business cards. Mission completed in one visit on same day of phone call! THANK YOU very much! Unfortunately I did not have cash on hand to give to Saul to buy lunch, might want to consider that on the app when paying (suggestion). Again, Technician and experience with Garage Door Specialist solid 5 stars . After getting home from work, I called the business, Michelle answered and I identified myself and asked to speak with the owner. She placed on brief hold and transferred call to speak with Jimmy. I thanked Jimmy for taking my call and wanted to share our positive experience with his company the same day! Keep up the good work and I will refer to our neighbors and friends in the area without hesitation. Of course no one anticipates having a problem when a convenient press of the button permits moving freely in and out of the garage. Yet a major inconvenience when a part fails wreaking havoc and unexpected challenge and expense now. May this review ease the pain of searching for a garage door repair company. Save yourself aggravation and contact Garage Door Specialist. Thank you everyone for your assistance and resolution today! Solid 5 stars from initial contact, service, and payment.

Quick service. The tech came the same day. Gave great advice. My 9 year old garage door works…read morelike new now. Would definitely recommend them.

From first contact looking for a quote to waving bye as Ryan drove away after a job well done, we…read morewere not disappointed with the professional courtesy and workmanship provided by Raleigh Garage works. Our older garage extension springs had snapped one evening and we not only contacted our Home Warranty company, but we also looked for more repair quotes from the local area. This is where Raleigh Garage Works was found. We were even given a referral by another garage repair service shop suggesting I contact Raleigh Garage Works for my repair (who I was already working with to get a quote). Ryan was able to quote quickly and pretty accurately without me sending pictures with only a brief description to go by. Ryan was able to narrow down and adjust his initial quote as I answered his smart questions and provided pictures of the broken garage door spring. Scheduling with Ryan was a breeze and fast. Now my garage is not only in line with modern garage door spring systems but it is also now quieter and smoother operating. I highly recommend Raleigh Garage Works for any garage repair or conversion projects you have planned...or not planned.

Ryan did an excellent job with my recent garage improvements. We're very pleased with our new Lift…read moreMaster system. Ryan provided great customer service and conducted this work on time and within budget. The new system works so nice and quietly. We are very thankful!

We had a great experience from start to finish. The team showed up exactly when they said they…read morewould, which I really appreciated. Everyone was professional, kind, and easy to work with. The quality of the work was excellent, and everything turned out even better than expected. The entire process--from getting a quote to completing the project--was smooth and stress-free. Highly recommend!

It's time like this I wish I could give zero stars. Skylift was the installer for my new…read moreconstruction home. The door lasted all of 10 months before catastrophically failing. One day when my wife was backing out there was a large bang and all the top and bottom rollers flew off, and top panel was irreparably damaged. I believe there were maybe 3 rollers in the middle panel preventing a complete collapse. Upon calling skylift in to warranty their work, the technician accused me of sabotaging the door by placing a stick under it while closing (nevermind that built in safety mechanisms would have prevented the door from closing if that were the case, as was demonstrated at the arbitration hearing), and refused to do any repairs. On top of that the technician physically threatened me for not accepting his laughable excuse not to cover the door. I'm going to give you a quote from Skylift's official response: "The installation itself was done properly and to the manufacturer specifications and has operated properly for over a year [this is a lie, it was 10 months] with no documented warranty visits. It's not covered under out labor warranty or the manufacturer product warranty". First of all, the installation was not done properly according to independent third parties. Both a home inspector and company which performed repairs noted among other things that: 1) The tracks were too wide 2) The door was not tensioned properly. 3) The cable drum was not flush with the bearing plate. I believe that all of these things contributed to one of the cables jumping out of the drum and snagging, which then led to complete failure of the door. And second, these clowns were touting the fact that their brand new door in a brand new house almost made it a year without breaking as something to be proud of. Really, Skylift? Operating properly for almost a year is something you're proud of and to be used in your defense? Is that a record for Skylift or something? The garage door on my previous house was still working after 20+ years of service. I ended up going to arbitration under the warranty contract and winning, and even with a legal ruling in our favor we decided it was too risky to let these people work on the door. Our fear was that they'll probably just do the bare minimum, and in another year or so the door will pop out again, possibly on a car or worst case a child. That door was a ticking time bomb. Let that sink in: even after winning the arbitration process we decided it wasn't worth the safety risk to let these people near our house again. I highly recommend you go to a more reputable company who does proper installations and stands behind their work. Shame on you, Skylft!

Once again, Yelp led me to a great business. One evening, our automatic garage door suddenly went…read moreoff track, and became stuck midway and was visibly crooked. The rollers were literally falling of the track. It was a mess. This company contacted us quickly and someone came out the following day. He was on time, didn't give us the run-around, diagnoses the problem, fixed it within 20 minutes, and was on his way. It was a very fair price as well. He let us know that eventually, we'll need a new door because ours is bowing, but didn't try to sell us one today. When that time comes, we will be calling him back.

Andy was a lifesaver! Our garage door was bent and damaged and got off track before what is…read moresupposed to be the coldest weekend this winter. He came to provide an estimate, but actually ended up offering a very cost effective solution to just fix it on the spot! He was at my house within 2 hours of me reaching out to WeFixIt, and did an excellent job. I greatly appreciate him and WeFixIt!

I cannot imagine a better home repair experience! Jeremy communicated promptly to schedule a…read moreservice call to replace a broken garage door cable. He arrived promptly, was pleasant and courteous, did the job efficiently, and charged a very modest fee. I will recommend him to our neighbors and will definitely use Door Dummies for any future garage door needs. I will add that Jeremy started this business independently (not a franchise) and takes obvious pride in his work.

We requested Door Dummies come out on a weekend after our garage spring broke. They knew exactly…read morewhat springs to use on our garage door after measuring weight and installed them quickly. It's great to have a working garage door again. It's rare to get great service like this. I'm impressed! I do my research and am mechanically skilled. Door Dummies is a legit father/son team using US parts and US labor you can trust. They put relationships over profit which is rare in this marketplace. Dual spring replacement should cost around $400-$500. It's unfortunate to learn there are other scammers out there charging $1000+ for these services with fake warranties to grandmas. I got bids on Yelp with people charging the the most, with the most reviews, and have the least valuable services if you look deep enough. It's good to replace both springs and potentially end plate bearings each time. Door Dummies will be honest if you need those replaced. Average spring life is about 7-10 years. It's worth contacting Door Dummies to check these out if you are in that age range. Getting stuck in your garage when they snap is dangerous. Door Dummies is a honest company and you should help them build this business on original North Carolina values.