The problem: Our garage door was jacked up. Even worse, this happened the Monday after we got 8 inches of snow/ice in Durham. It looked bad (i.e. expensive), and there was no telling when someone would be able to come out and what they would charge. The solution: Aladdin Garage Door and expert technician, Bruce. He was able to come out the next day at the time promised. He took a look at the situation, explained the repair, showed me the price (a fraction of what I was prepared to hear), and got to work. It took him no time at all to do the repair, and give everything the once over. I couldnt be happier with how things turned out. I highly recommend Aladdin Garage Door for any and all garage door related needs. These guys are legit. read more

Bruce and Freedom Garage were great! He answered the phone right away, arrived quickly and on time, plus did super work. He was easy to work with and answered all of my questions. Highly recommend! read more

It's not very often that I submit a review but I felt compelled to take a few minutes to share how responsive Freedmon Garage Door was to me when I called. We have a garage door opener that was not closed. I don't remember who a spoke to but he took the time to give a few key suggestions to assess the issue with the door. In less that 3 minutess, yes less than 3 minutes he walk me through how to fix the issue. I don't know what everyone else experience has been with this service provide but mine was fantastic. I will definite will be phone Freedom for any future issues. Highly recommended.... read more

I purchased a new garage door and Chambelain garage door opener at Lowes and it was delivered and installed today through Alladin Doors by Tim. I was more than pleased with the product and Timdidan outstanding job on both the garage door with new weather trim and my garage door opener. I would without a doubt recommend Alladin as they were on time, Tim did outstanding work and they cleaned up and hauled away all my old door pieces and door opener. read more

I gotta hand it to these guys, from start to finish they did a OUTSTANDING job on my garage door repair. We had a bit of a malfunction when our garage door spring decided to come loose from the wall because the company who built our townhouse 10 years ago did crappy work (shocking). Anyways, the spring managed to bust the door, a window on the garage door and destroy the center track the garage door travels along all in one go. When getting estimates you know it's bad when the guys looking it over say it's the worst they've ever seen. We had 3 quotes and the first two just dismissed the whole situation as a complete write off. Basically they wanted to sell us a entirely new garage door which is, if you are ever in the market for one, not a very affordable option. Aladdin Garage Door company took a honest look at the project and bid us a reasonable price to replace the garage door opener itself along with some tune up work on the side rails. The outcome was fantastic as our garage door went from sounding like a freight train slamming on the breaks to a quiet breeze in a meadow. Now the real "above and beyond" part of this story comes with the window that was busted on the garage door. As part of the price the company owner (Tim) agreed to replace the window on the garage door itself. This became problematic as the window frame was busted and is now out of production. Tim had searched high and low looking for a replacement frame but ended up just replacing the glass after 3 separate trips to our home (not including the first 2 trips to bid the job and install the opener) trying to find a solution for us. The amount of time and effort Tim put into making sure the problem was addressed just isn't something you see with a lot of companies, employees and....lets face it....small business owners in general. The fix is not good as new but I completely understand it will have to suffice until we can find a replacement frame for that particular garage door. I would highly recommend Aladdin Garage Doors for any problems whatsoever you have with your garage door as the owner Tim is amazing! Oh, and if all that doesn't take the cake, our next door neighbor had the same issue with their garage door spring setup being poorly attached but it just hadn't busted yet. Tim took the time to grab a couple extra lag bolts and drill them in to the framework for them at no additional charge. Took him about 5 minutes and probably saved the neighbor a $2k quote on down the road! read more

Tim provided timely (same day), professional, courteous service and offered valuable advice regarding replacement of our worn garage door rollers. Our garage door has never worked so smoothly and quietly! Many thanks for a job well done Tim!! read more

Awesome experience. Spoke with the representative over the phone to get a quote on fixing my garage door. Gentlemen knew exactly what my issue was and price was very fair. They literally showed up the same day, within two hours. Would highly recommend! read more

I had a squeaky garage door, even though it is just over a year old. Aladdin came out and performed a tune up that fixed the problem better than hoped. Technician Bruce was courteous, explained what he was going to do, and was efficient. I'll use them again if I ever have another garage door problem. read more

Excellent service and price on a door spring replacement that has now worked flawlessly and quietly for a week. My call was promptly answered despite being later in the day, and Tim showed up on time early the next morning. He was friendly, professional, willing to explain the work, and knocked it out quickly. He also lubricated all parts of the door without me asking. I recommend Tim's branch of Aladdin doors here in Raleigh very highly. read more

Tim was so pleasant and knowledgeable. He knew exactly how to repair my door (s); he willingly did a maintenance check on the 2nd door for me. I would highly recommend! He came back the next day to install new rollers for the 2nd door. Just great customer service! read more

Called for emergency garage door assistance in Durham due to a broken spring and cars being trapped around 5am (way before 2pm same day deadline) and was told they were not available. Also, the person would not schedule service for the following day kept saying they were busy. My husband was basically rushed off the phone. False advertisement. Definitely will not call again. read more

Great service from the initial phone call to request an appointment, to completion of the job. Same day service in less than 2 hours time. Technician Tim Clour was very knowledgeable and professional. Would definitely recommend and use this company again. read more

Tim was super professional, friendly and did a fantastic job for a reasonable price. I definitely would strongly recommend him to anyone needing garage door repair services. Aladdin Garage Doors is fantastic. read more

Great technician. Definitely will them again if I have any problems with the door opener.

You never know how much you use your garage door until it breaks. I live in a smaller town outside of Raleigh so finding companies to service this area is a challenge. I called a few other companies through a google search and never heard back. I then used Yelp and lucked out. I found Tim Clout with Aladdin Doors. His reviews were outstanding and his service did not disappoint. He came same day and repaired and serviced the door. He is great and very knowledgeable! I highly recommend him to Raleigh and surrounding towns homeowners! Very Impressed! Kelly O read more

Great service. Quick response to call. Technician was very polite and knowledgeable. Installed new garage door opener that was economical and works great! Highly recommend. read more

These guys are great. You couldn't ask for better service. We'd highly recommend them to anyone anytime. Here's why... Friday, December 18, we woke up to find that we were 'trapped' in our garage because the overhead garage door spring had broken. The double door is made of wood and very heavy so we couldn't even lift it manually which was bad news since we were hoping to make an early start up to DC to visit our son and his family for an early Christmas. We searched online ('Googled') to find someone who could fix this kind of thing quickly. We called Aladdin Doors of Raleigh because their ad said they specialized in this sort of thing. Tim and Alvin were already on their way to another job but because we needed help in a hurry, they stopped by our place within 30 minutes from the time I called and had it fixed in less than an hour! They had the parts they needed on hand and worked quickly to get the door working again. They also made a few other quick tweaks that the door needed, all at a very reasonable price for both parts and labor. read more

Tim was prompt, courteous, and professional. He provided the repair we needed at an excellent price without trying to sell us unnecessary products or services. The repair was conveniently scheduled and completed in a timely manner. We will definitely use Aladdin Garage Doors for all our future service and/or replacement needs. read more

We had Tim stop by on Sunday 1/21/18 to replace our garage door. We had an old idrive unit from dalton watson that was no longer consistently functional. Tim answered the call and was at our house 30 minutes later to replace the door with a new liftmaster. He was professional in every way. I couldn't believe that he came out on a Sunday morning. Nice guy overall and would I definitely recommend his services to others. read more

These guys are awesome. I called about 4pm on 1/29/18 due to the spring on our garage door breaking and not being able to use it. They made me an appointment for the next day 1/30/18 and gave me a time between 10am and noon. (Which a 2 hour window is great because you don't have to sit around and wait for someone to come when a company gives you a time of say, 1-5. Then your entire day is shot.) But at around 10am Tim called and said he'd be at my house in about 45 minutes. When he got here he explained everything he was going to do and also told me the best route to go. He ended up putting in a high volume spring seeing that we use this particular garage door to enter and exit our home and it goes up and down an average of 8 times a day. I didn't know that they had a spring for that volume and it comes with a 10 year warranty instead of a 4 year warranty. Tim was very friendly and professional. I'd definitely recommend them and hopefully I won't have to call them anytime soon, but if I do I won't hesitate to use them again. read more

Had a spring brake on the main door used as entry into our house, this was a Thursday night. We had just received a coupon mailer in the mail that had a couple coupons for repairs and instillation on garage doors. Called on Friday late afternoon, they came on Saturday morning! Tim showed up on time, even called ten mins before to update me. He replaced the spring and serviced both doors! I will use them again. If you need a new door or just maintenance on old doors give them a call, you will not be disappointed! read more