Another review of AYSP. We have dealt with this company for the last few years. They always do a…read moregreat job. We had Matt as our service tech this time and he will be coming back to do some major work next month. All of the techs we've had to do work have been very good. Definitely recommend this plumbing business.

Have worked with At Your Service for YEARS! It finally came time that we really needed to replace…read morethe galvanized pipes in our home that was built in the early 60s. Because of the size of the job we got some estimates from several plumbers in the local and Seattle area. At Your Service wasn't the least expensive, but it was the most fair, thorough, and transparent estimate we received. Andy and Brett went through the entire house and crawl space to really understand the job to prepare an absolutely reasonable estimate. We were so glad because we already really liked working with them. Once we agreed on the work and estimate, they took care of managing all of the permits and recommended a company they worked with and trusted to help us open up our sidewalk. Made getting the project going real easy for us. I can't tell you how many times I called and talked to Elizabeth, but she was always patient and helpful every time. Andy, Brett, Kyle, and Kash all primarily did the work. It was a week long project and they were laughing and having a great time through it all. The quality and attention to detail was impeccable. I could even hear them get excited about how well the installation was going and how proud they were to have done such a great job. I am fortunate enough to know what it's like to work with people you really enjoy collaborating with and what that can do to elevate not only your own performance, and quality of work, but also as a team; these folks have the right spirit and stellar skills! We only had one little bump and Dan came over to help out the team with patching up our sewer main when the flow was interrupted. The job was done exactly when they said it would be and we are SO HAPPY with the results. Our water flow and drainage is phenomenal. We will always be At Your Service customers for life!! Thank you Andy, Brett, Kyle, Kash, Dan, and Elizabeth!!

Our wt bar had a pipe bust after 5 years of living in our house. Right Man Plumbing was the only…read morecompany that responded and came out on short notice. They fixed our issues. A hour later we noticed that it was dripping and wanted to confirm that it was trying to leak; they came back inspected everything again. They even asked the next day how things were going. Wonderful family owned business.

It's all in the name. They really are the right men to call! We were so pleased with the…read moreprofessional plumbing, thoughtful service and excellent pricing. Thank you so much for saving the day! We are customers for life.

We're so glad we found Pipe Dreams Plumbing! After calling around and getting hit with outrageous…read morequotes--some over $2,500 just to replace a toilet--we were relieved to talk with Kevin. He explained why so many big-name plumbing companies have raised their prices, and it really drove home the importance of shopping around. Kevin and his team were fantastic. They did the job for less than half of what others were quoting, got it done quickly, and were professional from start to finish. Whether it's a toilet replacement or any other plumbing work, we wouldn't hesitate to call them again. Thank you!!

Great service, reasonable prices. Kevin is very sharp and knows what he is doing. I've had pipe…read moredreams do work for me several times now, they are not always the cheapest bid but they will always do the best work. I never have regrets.

These guys were subcontracted for plumbing work by the general contractor I hire to remodel 2…read morebathrooms. Most of the waste/vent work they did in was not done to plumbing code (improper wet venting, back-sloped trap arms, trap arm exceeding max length/bends, improper use of short-radius elbows). These guys rely on lax inspections and uninformed customers.

Billy installed a new gas hot water heater at a great price. I would recommend BP for any of your…read moreplumbing needs!

Our water main broke. They were the only company to not require a deposit to come out and give an…read moreestimate. They were efficient and done before the estimated time! Jeff and Christian were awesome! They showed up when they said they would and actually worked a full day. They went above and beyond! We will defenatley use them again for our plumbing needs!

I have used Spartan Plumbing for years, and they have always been reliable, reasonably priced, and…read morehighly knowledgeable. Enrique recently came to my home and demonstrated excellent communication, professionalism, and expertise in addressing my plumbing issues. He took the time to explain everything clearly, was thorough in his work, and treated me with kindness and respect throughout the process. I highly recommend Spartan Plumbing, and if you have the opportunity, ask for Enrique. You won't be disappointed.

UPDATE: I believe it is important to update my original…read morereview based on the company's response to my concerns. After I posted my review, Jeff, the manager, personally contacted me regarding my experience. He was kind, professional, and genuinely apologetic about how my service call was handled. Jeff explained that company policy requires customers to be informed of service charges before any work is performed and acknowledged that this did not happen in my case. He stated that he addressed the matter with the employee involved to help ensure it does not happen again. Most importantly, Jeff took immediate steps to make the situation right and offered me a full refund. I have since checked my credit card account and the refund is currently pending. While I was extremely disappointed and frustrated by my initial experience, I am equally impressed by the company's willingness to take responsibility, listen to a customer complaint, and take corrective action. Mistakes can happen in any business, but how a company responds to those mistakes speaks volumes about its character. I appreciate Jeff's professionalism and commitment to customer service. Based on the way this matter was resolved, I do not believe the company intends to take advantage of its customers, and I am grateful for their efforts to rectify the situation. Original: They were quick to respond to my request for service. However, the pricing was, in my opinion, unreasonable and bordering on unethical for less than five minutes of work. The technician used a high-powered snake to unclog a toilet and charged nearly $400 for the service. When I called, I was only informed of a $50 service call fee that would be applied toward any work performed. No one provided an estimate or discussed the potential cost of a simple toilet clog before the work was completed. The technician arrived, assessed the problem, fixed it within minutes, and then left briefly before returning with a tablet showing a bill for almost $400. I was genuinely shocked. Had I been informed of the cost beforehand, I would have had the opportunity to make an informed decision. I feel taken advantage of and believe the pricing was excessive for the service provided. Unfortunately, my lack of knowledge about plumbing costs came at a high price. I will be filing a complaint with the Better Business Bureau and sharing my experience so that other consumers can make informed decisions before agreeing to service.

Our hot water tank needed to be replaced and my husband was given a quote of $1800. When he asked…read morefor a price breakdown, the technician Mike said, "we don't give price breakdowns". My husband said he needed to know what the $1800 covered so Mike said, "it'll probably cost more if I give you a breakdown of the costs and our cost is not based on your income". Basically, the water tank and parts cost $800 and labor was $1000. At this point my husband said he wanted to have another estimate to which Mike replied, "good luck in finding someone to give you a better price and you're probably going to wait another 2-3 days. Enjoy your cold showers". Mike's attitude and poor customer service makes it worth a couple cold showers rather than give this company our business.

The gentleman was polite, knowledgable, and quick with his work…read more Knowing what I know after the work was done just makes me question pricing and amounts charged. I paid $545 for two toilets complete hardware replacement. My wife found an exact similar kit used and we could have paid less than $80 to conduct the same repair for both toilets. It is what it is at this point and I've learned a valuable lesson. I'll do more shopping around next time. Just fyi.

I recently hired this plumbing company, and unfortunately, my experience was extremely…read moredisappointing. Amanda quoted me $100/hour for labor, along with a travel fee since my home is 31 minutes from their office. She also mentioned that the plumber might bring an apprentice, but assured me there would be no additional charge for that--only to later deny this claim. If the owner (Greg?) records phone calls, I highly recommend he reviews them. On the day of the service, the lead plumber, Gary, and his apprentice, Jeff, arrived at 9:37 am and finished the work by 11:20 am--under two hours. Afterward, they spent 20 minutes preparing the bill, which totaled a staggering $814. The breakdown was confusing and did not align with the original quote. It included a $150 travel fee, $200 for Gary's labor, inflated charges for materials ($133 + $25), and a surprise $125 fee for the apprentice, directly contradicting Amanda's assurance that there would be no extra charge. Even with the unexpected apprentice fee, the total should have been about $687, including tax. I pointed out the discrepancies to Gary, especially regarding the apprentice charge and the inflated total. However, Gary refused to listen and became increasingly aggressive. When I contacted Amanda for clarification, she denied her previous statements and insisted the apprentice rate was $50/hour (which also contradicts the $125 charge on the bill). In an attempt to resolve the situation, I offered to pay $100 extra just to settle the matter, but Gary insisted he had undercharged me and claimed he should bill me for 2.5 hours instead (including his time spent preparing the bill, and rounding up!). He threatened to undo the work unless I paid on the spot. When I called Amanda again, the situation escalated, and I had to contact 911. Gary then threatened to put a lien on my property, at which point I told him I was prepared to take the matter to court. Only after this confrontation did Gary agree to settle the bill for $645--still about $100 more than what I should have paid. I suspect the issue stemmed from Amanda's rough estimate of $1,245 for the job, which may have been passed on to Gary despite our agreement on an hourly rate. It appeared as though Gary was fixated on meeting that higher estimate (I suspect he might be working on commission). As a minority, I also sensed there might have been some bias involved. Gary seemed to think the threat of legal action would pressure me into submission. (To be clear, most people in this community have been welcoming and kind, so this was an isolated experience.) A final comment.. the "head plumber" Gary had a consistently negative attitude throughout the entire job. He wore a sour expression, as though I was inconveniencing him by simply being a customer. His demeanor was unprofessional, and he appeared to fix the problems begrudgingly as I pointed them out. I have seen reviews describing him as helpful, so it is possible he was having a bad day, but that is no excuse to bring such negativity into a customer interaction.

Consumer beware. I had a pipe bust due to cold weather. I was in emergency and trying to find…read moreanyone who can get to my place and repair. I did contact Plumb Line and they were friendly. It was end of day Friday and they couldn't see me until Monday afternoon. I had other calls out and one responded that could be to my place Saturday morning. I had them stop by and they fixed the issue. I called Plumb Line that Monday morning to cancel our appointment since it had already been resolved and they stated that they were still going to charge me $145 dollars regardless to cancel the appointment. They were closed over the weekend and had no other opportunity to talk to anyone to cancel. I'm sure they're great at repairs but the billing side for a cancellation is uncalled for. Just be certain you want to use them or you could receive a substantial fee for cancellation.