UPDATE: I believe it is important to update my original review based on the company's response to my concerns. After I posted my review, Jeff, the manager, personally contacted me regarding my experience. He was kind, professional, and genuinely apologetic about how my service call was handled. Jeff explained that company policy requires customers to be informed of service charges before any work is performed and acknowledged that this did not happen in my case. He stated that he addressed the matter with the employee involved to help ensure it does not happen again. Most importantly, Jeff took immediate steps to make the situation right and offered me a full refund. I have since checked my credit card account and the refund is currently pending. While I was extremely disappointed and frustrated by my initial experience, I am equally impressed by the company's willingness to take responsibility, listen to a customer complaint, and take corrective action. Mistakes can happen in any business, but how a company responds to those mistakes speaks volumes about its character. I appreciate Jeff's professionalism and commitment to customer service. Based on the way this matter was resolved, I do not believe the company intends to take advantage of its customers, and I am grateful for their efforts to rectify the situation. Original: They were quick to respond to my request for service. However, the pricing was, in my opinion, unreasonable and bordering on unethical for less than five minutes of work. The technician used a high-powered snake to unclog a toilet and charged nearly $400 for the service. When I called, I was only informed of a $50 service call fee that would be applied toward any work performed. No one provided an estimate or discussed the potential cost of a simple toilet clog before the work was completed. The technician arrived, assessed the problem, fixed it within minutes, and then left briefly before returning with a tablet showing a bill for almost $400. I was genuinely shocked. Had I been informed of the cost beforehand, I would have had the opportunity to make an informed decision. I feel taken advantage of and believe the pricing was excessive for the service provided. Unfortunately, my lack of knowledge about plumbing costs came at a high price. I will be filing a complaint with the Better Business Bureau and sharing my experience so that other consumers can make informed decisions before agreeing to service. read more

I have used Spartan Plumbing for years, and they have always been reliable, reasonably priced, and highly knowledgeable. Enrique recently came to my home and demonstrated excellent communication, professionalism, and expertise in addressing my plumbing issues. He took the time to explain everything clearly, was thorough in his work, and treated me with kindness and respect throughout the process. I highly recommend Spartan Plumbing, and if you have the opportunity, ask for Enrique. You won't be disappointed. read more

From the initial phone inquiry contact up to the completion of installing a new water heater, Spartan Plumbing Services' employees proved to be the best selection out of 3 other companies that I contacted. Kyle, my first contact, was very empathetic and assured me that he would have a plumber return asap for resolution - he did just as he promised. Plumbers Enrique and Nick, both, were just as empathetic and caring. Not knowing that 1 was in receiving on-the-job promotion training, their professionalism and knowledge exhibited was above and beyond what I expected. As an elderly woman living on a month-to-month fixed income, Enrique went the extra mile to help make payments more affordable for me. Blessings to them all; I don't have to heat water on the stove anymore! Edjp July 2, 2026 read more

Enrique was outstanding! He walked me through my home and showed me elements of issues related to galvanized piping. Will look to work with this company in the future. read more

Nick and Anthony are amazing and very knowledgeable about their profession. I now have and outdoor hot and cold connections for the garden hose, now I can wash my Rottweilers outside AWESOME. Then my hybrid water heater needed servicing. It's up to code now. I will include pictures of the outside connections for the hose and the water heater. read more

A bid was given to repair a bathroom faucet valve. The bid was accepted at $222 plus tax. The repair could not be completed 'due to damage to the valve' and I was still charged $222 plus tax and left with the same problem I started with. Your reply was not the scenario as it was explained to me. Your Scheduler explained a $49 Diagnostic and Trip charge which would be applied to work being done. I don't mind paying the $49 for the diagnosis. But I do mind paying for a repair that was not done. This was not an 'old' fixture. This valve was two years old. The bid was presented to me as though the diagnosis had been made and the technician was 'sure' that the repair could be made at $222 plus tax. If the scenario had been explained to me that it would cost me $222 plus tax for a 'diagnosis' and that there was a possibility the repair could not be made and I would still have to pay $222 plus tax I WOULD NEVER HAVE AGREED TO THE WORK BEING DONE. Your company will be reported to The Better Business Bureau and a complaint will be followed up on. Your business practices are deceiving at best, and not acceptable. I was deceived by your Technician in a Bait and Switch transaction. I have also instigated a 'Small Claims Court' Claim in Pierce County Court for the difference between the $49 Diagnostic Quote I was told about when I scheduled the appointment, and the amount of $222 plus tax that I was actually charged. read more

When I called, they were able to come out the same day. Devin who found the leak and took care of it was great! He explained everything as he went along. It's rare to find a company that is so prompt and knowledgeable AND courteous at the same time! read more

Our water tank pressure/temp set off the T&p valve. We called to have them quote us and they quoted $668 to drain the water and replace the valve. That price is so ridiculous. My husband paid $16.98 at lowes for the part, took him 5 min to replace. They claim the quote includes them to diagnose the reason it happened but no where in my quote did it mention anything about this. Also just to be clear, the valve opens because the pressure or temperature is too high. No reason to pay $600 for them to tell me that. read more

Spartan Plumbing Services - Quote from them - Plumbing Near Me - Tacoma, Washington

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Erick was easy to communicate with, explained the problem and what would be done. The Erick & Ryan, team were just great & made a plumbing problem seem effortless. High trust w this team!! read more

Had the sewer pipe clog on the downstream side of both restrooms, and all 3 hand sinks..... so we needed it addressed ASAP ! 7 employees, we need a working restroom ! Called Jeff and he had a guy out in just a few hours to remedy the problem. Got it unclogged, and on the schedule for an inspection with their pipe camera to see if there is any pipe issues we need to address. Thanks Spartan Crew !! read more

Eric from Spartan Plumbing came out and was able to give us an estimate. Eric went and picked up the parts we needed had everything installed quickly. He made sure everything was working and completed. Eric is very professional and dedicated to his job. You can tell he takes pride in his job and great customer service. Thank you Eric for getting us back up and running We appreciate you and everything you had done for us !! read more

I've used this company a couple times, and they're always great! Prompt, alway fix the issue, and do not break the bank! Last time they came out, the hose from my bidet was leaking. He just tightened the thread that had apparently loosened. Fixed it! No charge. This company will always be my go to plumbing forever! read more

Had a "home repair" fail. Called several places in panic at 6 pm on a Saturday. The common names that always say they can be there in an emergency Roto Rooter, Larson, and a few lesser known "emergencies available" plumbers, all of them the earliest would be 36 hours. Then, I got hold of Spartan Plumbing, described the situation, and they told me that they would have a tech call me. Within 5 minutes, I had an appointment for within the hour. Christian T. arrived promptly at the lower end of the appointment block, was extremely polite and knowledgeable, and had the problem fixed within a half hour, at an incredibly reasonable rate. I highly recommend Spartan and intend for them to be my first call and go-to from now on. Thank you Christian and Thank you Spartan read more

I was notified by my tenant that the water heater was leaking. That was on a weeknight, after 5:00 PM. I called at least eight plumbing companies that advertise as having 24-hour service. No one answered. A few got back to me the next day. EXCEPT for Eric, from Spartan Plumbing. He personally answered the phone and told he that he could be there in 33 minutes. That was after 6:00 PM. Eric determined that I needed a new hot water heater, so he contacted Spartan's hot water tank supplier, who agreed to OPEN their warehouse for Eric to pick one up that NIGHT (after hours). Nice arrangement! I've never heard of such a thing. With the leak, I had drywall damage. He contacted a restoration company FOR me, right there on the spot, who called me right away. The restoration referral agent was here the next day. Erice connected me to solutions which completely solved my bigger problem after his job was done. He finished about 11:00 PM. Thank you, Eric for your excellent service. I now have a new plumber. Patty D. read more

I woke up early this morning to a leaking faucet in our kitchen. There was water everywhere. Spartan sent Josh out quickly. He was very pleasant and knowledgeable. He stopped the leak and replaced my faucet in time for me to get my daughter to her doctor appointment. I was very pleased with my service and I will continue going to them if I have plumbing needs in the future. read more

OMG!!! I love Spartan Plumbing Services because they took care of me and my plumbing needs. Craig is my "hero." He was very professional and really friendly and engaging. He took care of the clog and left the space nice and clean. If you have plumbing issues please use Spartan Plumbing Services, as they take good care of their customers and always do the job. Yahoo! Thank you. read more

Spartan Plumbing charged me $664 to fix a leaking shower head. It took less than an hour and half to fix it, which included the travel time it took to get a cartridge, which he did twice because he bought the wrong cartridge. I think they ripped me off. I tried to talk with the manager, but he never called me back. read more

Absolutely tidy. Nothing for me to clean up. I liked that they sent Christian out to give the estimate, and that he returned to supervise the whole job, so the communication was excellent. A great crew. read more

Erick did a fantastic job! It was a complicated problem and the first time after fixing it the error code came back and the hot water shut off again, but he came back out to the house and fixed it the second time around no problem. I appreciate that he and spartan plumbing stand by their work and take care of their customers. Thank you so much! read more

Thanks for not putting on the trim guys I went ahead and took care of that for you just wondering if you're gonna pay me for that probably not because I'm the tenant right that was your last bullshit excuse that I was the tenant and that was your reason for leaving me without a shower for four days. Appreciate it. read more

Spartan Plumbing Services - I guess putting the trim on wasn't in the original scope of work. Wonder why. Because you need this to use the shower - Plumbing Near Me - Tacoma, Washington

I had Spartan out to help with a remodel. They did a great job and were upfront and honest about what the job would require. I would recommend Spartan to anyone looking for a honest and fair plumber. Spartan's bid was not the cheapest option but it was far from the most expensive bids I got. In my experience the cheapest option is usually not the best option and you end up paying more later. With Spartan I felt good knowing they stand behind their work and if their was a problem later they would be there. They were able to get my project started and completed quickly and the final product looked fantastic. I highly recommend them. read more

Spartan used to be my go to provider. Until the last service on June 2022. I called them out for a clogged sewer line. They scoped the line and informed me that roots were in the pipe. They recommended jetting to clear the line. Sounds good, since my previous service calls were great. I approved the work. They did their jet magic and everything was flowing. Roots gone they said. They even sent a video of the work. Yay. A week later we had another sewer backup issue. Called them up, but they weren't able to come out until the following week. Had to call another provider (let's call them Provider B) that could look into it sooner. Provider B ran a scope and informed me that roots were in the line! What! Everything was backed up and it had to be fixed. I approved another jetting by Provider B. I watched them clear the line of 3-4 additional root bundles that penetrated the sewer line. All was clear and they even ran the camera from the house to the town's main sewer line to show me it was clear and flowing. Provider B saves the day! (Of course I'm out $$$ due to the additional service call to Provider B!) I reached out to Spartan via email and phone to inform them that I had to call Provider B to fix their (Spartan's) work. They did not respond to my email and calls. And I'm out more $$$. That's why I revoke my 5 star recommendation and drop it down to 2 stars for Spartan. Figured I'd share my experience. Moving on... read more

Loved that they texted me a few hours before showing up. The typical appointment wait window is two-four hours. I guess that is typical. I knew I had to purchase a new garbage disposal so when they told me it is needed there is no surprise there. I grabbed the disposer I bought from homedepot and they were able to complete the installation in 30 min. read more

We had a leak from a copper pipe in between the second and third floor of our apartment complex. Our guy tried to repair it but was not able to. It required special tools. Andrew came out and had it fixed within 30 minutes he even took the time to explain how it was repaired so our staff could understand what was needed to repair in the future. He made sure to clean up the area he worked in as well. I would always ask for him in the future. Doniene Price Tacoma Gardens read more

Had a building-wide backup upon our arrival to the building this morning. Contacted Spartan and Craig was onsite within 30-minutes; assessed the problem and corrected the issue! Couldn't be happier with their service and response time! read more

Spartan Plumbing Services - Spartan helping out All American Restoration Services and RSG Abatement!! - Plumbing Near Me - Tacoma, Washington

Called yesterday and talked to rep right away. I asked a lot of thorough questions with dispatch rep. Made an emphasis on wanting to know exactly how the initial consultation inspection worked. Specifically asking if they come prepared to do the job and lift the create slab where the leak is suspected to be coming from. The initial service fee is 50$. I know that's not a lot of money to many but when you know you're gonna be throwing thousands in to do a project and you have to have multiple people give you a quote... fees add up. Anyway, we asked a lot of specific questions before having them send someone out because we didn't want them to arrive and point out the obvious. Today a man came to inspect and although he was very friendly he did exactly what we were trying to avoid. He said we have someone come out and detect exactly where the leak is coming from before we can repair the line. This is extremely frustrating after being very specific with the phone rep and trying to avoid a pointless appointment and fee. To be clear we had no work done and the actual plumber was kind, the issue is the dispatch team/phone rep. We were misled and feel ultimately scammed out of $50. read more

Spartan Plumbing Services - Plumbing Near Me - Tacoma, Washington

Spartan provided a competitive bid on a complete replumbing of my basement bathroom and washer. As a single woman and house owner, I went with them because I appreciated how Jeff explained the approach they'd take to upgrade my old and poorly designed layout -- I felt I could trust their guidance about the best way to reconfigure the plumbing -- something I'd never dealt with before and was anxious about because it will be set in concrete. They added an exterior pipe to connect to the sewer line which was also getting updated so they squeezed me in to be on site at the same time, which I also appreciated! The work was done quickly, efficiently and with communication every step of the way. The work comes with a one year warranty. I highly recommend Spartan and will use them again when I need future plumbing help! read more

Spartan plumbing knows when they have you in a hopeless situation and they extort this to the maximum. I will not bad about their plumbers, but when their plumbers can't give you an hourly rate because they are not allowed to, I know I'm being fleeced. Having a pipe freeze and break in winter is bad enough. To have the plumber come out and price gouge you because thet know you don't have much of a choice is just plain evil. read more

Contacted thru YELP late Thursday, got a reply 2 hours later from SPARTAN asking for information and promising a Friday AM appointment. Contact call at 0800 Friday promising 1000-1200 service. Service [clogged kitchen drain (grease)] cleared by Craig Dr Vivo [long time SPARTAN employee] quickly, cleanly and professionally ~~ SPARTAN will be our GO-TO plumber in the future...!!! read more

You can tell a lot about a company by what they do when things go wrong. My water filtration system had a bunch of issues. When things went wrong, Spartan worked hard to make things right. I appreciate companies that stand behind their work! read more

Excellent plumbing work. Horrible new pricing structure for simple plumbing needs. We've used Spartan services for over 30 years back (Marv was there). Always fair pricing, great work, etc. Today we had Spartan arrive to have a toilet reset as my elderly mom who just had her floors replaced. Newer toilet, simple job and the quote/bill was over 340.00 with tax! Was there for 20 mins (900.00 hr?) The plumber gave a 5% discount but honestly we felt taken advantage of. We understand "per job pricing" but this is out of hand. We'll sadly have to find a different plumbing company for simple plumbing work going forward. read more

Our home was built is the 60s and the cast iron drain line was leaking in our crawl space. I did what most do; get 3 bids and go with your gut. Spartan wasn't the least expensive but was by far the most experienced and thorough. We decided to replace the entire drain line, which is time consuming and costly. Enrique and Jeff did a wonderful job and were a pleasure to work with. I didn't give 5 stars only because the we had a restoration company come in and clean up and put down new vapor barrier before the plumbing work. Now the restoration team needs to come back after they finished which is confusing me. Why start the restoration process when there is more clean up? My suggestion to anyone looking for plumbing work at this magnitude -do your research with local companies that are reputable and if possible, don't make your decision on price -if physically able to, climb down into the crawl space with the consultants and get a 1st hand view of what the problem is. Sounds like 98% of clients don't bother seeing the issues for themselves and have them explained through pictures and video -if you have restoration services needed (sewage clean up, soil removal, vapor barrier removal and replacement) maybe insist on having it done after the plumbing or at least a partial clean up. This is tough work to do and you need to have it done correctly. Enrique and Jeff kept me informed throughout the entire repair. As a homeowner, I appreciate the professionalism. Hope I don't have to do it again anytime soon! read more

Spartan Plumbing Services - 55 year old cast iron leaking - Plumbing Near Me - Tacoma, Washington

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I had a couple of plumbing issues so I called around. Spartan got back to me quickly, scheduled a tech out the next day and the tech fixed my two issues same day. Yes it was a few hundred bucks, yes that sucked, but the tech was quick, knowledgeable, clean and got it done! I have had others plumbers charge me more for doing less. I'll call Spartan the next time I have a plumbing issue for sure! read more

Great knowledge and customer service!! Very pleased with the service I received. Would definitely recommend and come back if services are needed. read more

I called them for an issue at work they came out the same day to give me an estimate. I called the next day to schedule an appointment they got me in the next day. The tech who came out was super friendly. Would definitely call again for work or home. read more

These guys rock! Had a big water leak and this company responded very quickly. Called them about 7:30am and they sent someone out an hour later. Pipes replaced, new water heater installed and new hose bib and shut off valve for outside facet. All completed by 12 noon. Very knowledgeable, efficient, and pricing was fair. Definitely recommend this company for your plumbing services. read more

Had issues with a leaking toilet in our guest bathroom. Within an hour of contacting Spartan I had someone at the house ready to provide services. Sean was very helpful and knowledgeable and provided quick input on what was needed to solve the problem. I would recommend this company due to their helpfulness and professionalism. Helped me solve my leaking issue and had the contact for the leak damage restoration company needed. Thanks a lot. read more

We contacted Spartan to connect a pressure relief value to the hot water heater. I wasnt present and my friend was there, so she paid him not knowing exact what to look for. I came by later that night to inspect the work. The pipe stuck out from the exterior wall 8 inches, then went down. I contacted Spartan to fix the error. At the time, the said, ya, that isnt right and sent Todd back out to fix it. When he came back out to fix it (which took about 10 minutes if that) he tried to charge my another $100. When i told he i wasnt going to pay for his error, he began to swear at me. I told him to leave and take me to court. Not only did he trespass back on my property after I left, he purposely tried to burn the wood when he was sweeting the pipe to put it back the way it was. He put a coupling back on it to extend it out so it actually messed it up worse. I would never recommend Sparatan. There response is completely inaccurate. Todd even admited that he had to pull the pipe in to sweet the coupling off so he knew he could pull it in or out. Sloppy work. I told the tech to leave and he still went back and tresspassed on the property. Another business lying to save face instead of doing the right thing. Its too bad because I was recommended to Spartan by a business owner that utilizes Sparatan. I also notified him regarding my issues. read more

Spartan Plumbing Services - Horrible vandictive burn. - Plumbing Near Me - Tacoma, Washington

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My father was in need of a new toilet and we needed it right away. Someone recommended Spartan plumbing services. We called and person came out right away and gave an estimate. About an hour later I called the person back and ask that they bring the toilet and do the repairs. We were told that someone will call and let us know what time they would out on the next day. No one showed or call. We found another plumber that fixed our problem a few days later. Today, (a week later) the person who was supposed to call last week asking if we still needed the service I told her that she never called. This lady said thank you I will update our records. No apology or anything. DO DO BUSINESS WITH THESE PEOPLE. My father is in hospice and there was no regard for their unprofessionalism. read more

We didn't hire a plumber -- but Spartan plumbing -- as far as being fast and communicative was fantastic. When we get to the point of needing a plumber again -- we will call Spartan. Fast, honest quote. read more