The entire staff is caring and compassionate. I board my dog there when needed because I know she…read morewill get the best care.

Huge Longleaf fan already. New to the area and it's so comforting to find a great vet for my fur…read morebabies! The whole staff is so friendly and caring, and amazing communication with phone calls and text message updates. Dr. Kettlekamp was thorough and not rushed at all, explained things very well and answered all my questions. They genuinely care! Older office but very clean with a warm homey feeling. Yoga mats to borrow for senior dogs in the waiting lobby - so considerate! I had to take my dog on Monday and today my little baby goat needed attention. They handled both walk ins as quickly as possible even though I'm sure they appreciate appointments when possible. THANK YOU LONGLEAF! Also, affordable care and didn't push any extra unnecessary tests/services to keep the bill to a minimum.

First time I visited this Office. Did not take long to book an appointment and no wait time when I…read morearrived at the office. Dr Loppolo and staff staff were all very Professional as well as personable. Took time to explain what to be expected before and after procedure. Answered all questions and then followed up. My Shih Tzu was neutered and is doing amazing. I would definitely recommend .

It was fine up until the end. The vet assistant (erin)(redhead woman) was a somewhat rough on on my…read moresenior cat. She offered to put the neck collar on which was a nice gesture. She dragged her out the cage from the neck (8/10 level of dragging force). She tied the neck cone knot pretty tight, it seemed normal at first glance but when I got home after an hour drive I double checked and I couldn't fit a finger through the gap (chat gpt said fit at least a finger or two when that is tied around a pet). Lastly, she shoved her in the cage (6/10 level of shove force) causing her water bowl to spill some water in her cage, and she was like "oopsie". No remorse which indicated a level of malice behind her actions. Her hind legs got wet, she has a tail infection, the last thing I need is for it to get worse just for going to the vet. If I may make a suggestion, I think a bit more caution should be excercised, especially when dealing with a senior pet and when you guys are handling them in front of their owners, I can only imagine how they handled her behind closed doors (which is why I won't return, keep my blood panel chump change I don't care). I was also hoping to get a basic ear clean (which I mentioned in the pre check up talk and would've happily paid for) and a check up on her infection, all she really ended up getting was an anti bacterial shot and a neck collar. Overall this place is below average in my opinion, they were offering me subscription pain meds for her arthritis when all I really wanted was just my main concerns/ wants addressed. Just another cookie cutter big pharma pet office trying to run up useless subscriptions. I'll be returning to her old vet ecstaticly, which is a 2 hr drive away but AT LEAST they wont drag, shove and choke my childhood pet infront of me and say "oopsie"

I brought my dog to PAH as a new patient about a year ago for ongoing loose stool and diarrhea…read moreissues. After requesting blood work, it was revealed that he had PLE. We chose the non-invasive treatment route with steroids. However, we were given very little guidance regarding the treatment plan, expected duration of steroid use, or follow-up monitoring. No one from the clinic bothered to check in on his progress after treatment began. Whenever I called with questions or concerns and wanted guidance from the vet, I was frequently told that she was unavailable and would not be able to get back to me until the following week. This was frustrating given the seriousness of my dog's condition and the fact that he was taking long-term steroids. I eventually sought a second opinion from another vet, and the difference in communication and follow-up care was night and day. It was a relief to find a vet who was proactive and actually cared about monitoring my dog's condition. Based on my experience, I would not return to this clinic and would recommend looking elsewhere for veterinary care.

While the staff is kind, Dr. Whitehead is impatient, passive aggressive, condescending, and…read morestressful to work with. She will make remarks and have a ridiculous attitude if you refuse her recommendations, which are founded on out of date information and practices. She argues with owners openly in front of staff and will not advocate for best practices for the family. She also struggles with basic technical skills and will blame the pet for her incompetence. We will not be taking our pets here again. 2 stars because the staff is kind and tries to be accommodating.

The receptionist is rude and insulting. I took my dogs there for 7 years…read more I now go someplace else. I cannot recommend this business

This place is awesome! The atmosphere is great, and the staff are too! Dr. Wofford and Dr. Barney…read moreare awesome vets, and you'd feel the exact same way within minutes of meeting them! I highly encourage everyone to check this place out! It's not only a clinic, but also a Pet Boutique. On top of all of that, they do boarding as well! 2 Thumbs Up!

I can't say enough good things about Dr. Smith and her staff! We are in NC visiting our daughter…read moreand her husband from our home in Arkansas. Our 8 month old puppy was vomiting and having diarrhea for 1.5 days so we called VCA. They got us in an hour later and were so thorough with Charlie. He already seems to feel better. Everything was explained and no hidden charges. If we lived here, I would take my precious baby to Dr. Smith!

Wonderful service! Staff is always super attentive with Themis and Enyo!!!!!!!!!!!!!!!!!read more

On 4/14/2026 we took our sick cat (Milo) to the Small Animal Emergency Services in Vass. Milo had…read morebeen vomiting and acting lethargic for several days. An x-ray showed he had a intestinal blockage. It came down to either putting him to sleep or paying for surgery. We opted for surgery, and today I am happy to announce he is doing great. He apparently ate a shoe string that he could not digest. Thanks to CareCredit, I am able to make payments. The loan will be interest free if I get it paid off within 6 months. My experience at this clinic was very positive. The staff was very helpful and polite. The doctor was excellent and diagnosed Milo's issue very quickly. For emergencies or if your normal veterinarian cannot get the job done, go to this clinic in Vass. They have more advanced imaging and can perform various surgeries, as needed. Just be patient, they can get very busy, but the wait is worth it.

We had a horrific experience with Small Animal Emergency Services in Vass over the weekend. Our…read more17-year-old Maltese was in a lot of pain, so we took her to Small Animal Emergency Services. Upon arriving they took our dog back into the treatment area and left her by herself to die after barking in pain for at least two continuous hours. My wife kept asking them to check on her since she was in horrific pain. They treated every dog but ours. They refused to let us see her. After 3 hours they told us she quit breathing and refunded our 500.00 dollars. Most importantly they took from us something we will never get back: The right for her to pass with her family by her side. How they treated her is unforgiveable and we urge anyone thinking of taking their pet to Small Animal Emergency Services to remember how they treated us and our beloved dog.

the staff and Dr. Manning are just great , very personable and professional ! Johnny Cash is in…read moregood hands!

We have recently moved to this area and needed to find a new Vet for or mini Aussie puppy. Dr…read more Brady and technicians were welcoming, thorough, and professional. Our pup left the office a happy girl.

Not about hospital specific, I lost my pet in December and banfield continues to charge me for the…read moremonthly fee. This even.after contacting them. This is why i have not signed up my new dog. Paying for insurance on a dog that has passed away.

They will charge you for an Wellness Plan even after your pet passes away. Would never recommend…read morethis to anyone. Go to your locally owned vet and get treated with decency.

Thank you for taking such wonderful care of Miss Georgia. Being a senior baby, Georgia needs extra…read moreattention and care to do some mobility problems and health issues. The staff at five points was wonderful with her and went the extra mile to ensuring that she was safe and stable throughout her stay. They made sure she was comfortable and keep a close eye on her at all times. Upon our return, Georgia was active, alert, and enthusiastic to see not only us but the staff members when we went in to get her. In order to assist her with her mobility issues, they tried various mat and rug configurations to make sure she was okay throughout the night. I have to admit I was concerned leaving her but whenever my husband checked the video feed she seemed content. It was a relief knowing she was so well taken care of and seeing her happy when we picked her up. They even had a detailed sign on the door of her suite outlining all of our concerns and her issues. It was reassuring to know that everyone who cared for her knew our concerns. We just hope that they enjoyed the time with Georgia as much she enjoyed spending with them. Five Points Pet Resort is more than two hours from our home and we have initially chose them because they had someone that checked on the babies in the evening. Little did we know how kind and caring everyone on staff would be. This was our second time staying at Five Points and the long drive is work every minute knowing our girl is being well cared for. Thank you again. PS. I can't believe how busy she is today; she clearly feels good.

When I need to Board Colonel Kujo Five Points is his hone away from home. They make him feel right…read moreat home. The kind and caring staff loves him. His next stay will be in January. Thanks Again, Colonel Kujo Grandma

I would not recommend this groomer at all! I have a large short hair dog and I brought her in for a…read morebath and brush with a nail trim. They kept her there for over 4 hours and when I picked her up she didn't smell or look like she got a bath at all more like they just sprayed her with a spray, was shedding more then when I brought her in, her nails weren't trimmed at all and was covered in poop. I paid over $100 to just bring her home and have to give her another bath and brush myself. Not to mention they must have not given her any water the whole time because the second she walked through the door she drank her whole water bowl. Very disappointed.

Love it! Very flexible with appointments and my dog always comes back looking/smelling amazingread more