I recently moved to Sanford from the northeast with my 12 year old cat. I found Sanford Animal…read morehospital online and after doing a little more research, figured they'd be a good fit! I sure was right about that! My cat was due for some routine shots and getting his yearly physical. The vet assistant (sorry, I didn't get her name) was awesome!!!! She made me, and more importantly my goofy cat very comfortable! Dr. P was incredible as well!! A wonderful experience, from check in through to check out!! Thank you all so much!! Steve and Sox

Quick and friendly service and reasonable prices. I highly recommend Dr. Kenny and Dr. P. They take…read morethe time to explain any issues or concerns and explain the difference options and prices.

My 2 fur babies were well cared for while I was out of town. They made me comfortable leaving them…read morein their care. They are very specific with keeping all pets healthy which I am pleased with. They seemed very content!

Love these people ! Dr. Davis and her crew are the best. Always welcoming you in, show they really…read morecare about the health of your pet. After each visit they follow up to see if Jinx or Gunner are doing better. Letting us know they are there for us and our pets.

We had to make the tough decision to let our dog go and they were wonderful! Made the whole sad…read moreprocess so much easier. My family has been going to Dr. Myers since he first started. Our cat was his very first patient when he started his practice out of his house. He has brought medicine to us in the snow and sent a sweet note to us when we had to let go of that cat that was his first patient. Highly recommend them for you and your fur babies!!

My dog is bleeding from private parts and they cut his nail off. Better off taking your dog anywhereread more

Yesterday, a beautiful Siberian Husky came bolting out of a tobacco field on Pendergrass Rd . My…read moreWife tryed her best to avoid hitting her, but it was too late and the Husky collied with her front bumper. I wife, super distraught, called me and I went to the location and found the Female Husky still in the roadway. I scooped her up and brought her to Willow Springs, but alas it was too late. After speaking with the Veterinarian 'Dr Schaller' I found out that the Husky had suffered massive head and chest trauma and had passed away soon after I left the clinic The staff at Willow was kind and compassionate . I spoke with Dr Shaller this morning and found her to be a True Animal lover concerned with this animals health but more concerned about my wifes mental health, She is a caring and compassionate Dr...Thank you Dr Shaller for being who you are

My partner had an appointment to take our new cat to get a checkup and to get established with…read morethem. Due to unforeseen traffic, he was ten minutes late. Upon calling to let the office know they arrived, a plain "hello" from the office was given as a greeting. He then had to verify if this was willow creek and a short "yes" followed. The individual did not identify themselves. He was then informed due to being ten minutes late, the appointment was canceled. He asked to come later that day and was flatly told "no." There's no late policy on the website nor was he informed of such a thing. I have looked at a Google review from about a year ago that stated there was a ten minute buffer and fifteen minutes was the cut off. If that is still true, my partner was within the buffer period. We had no negative experiences prior. There were also no other cars in the parking lot. Employees must have parked in the back of the building. Terrible experience and we will not return.

Went there 6/23/20 for the first time to get our dog's updated rabies vaccination and the number…read moreone reason we won't be back is the two rude ladies who work at the front. We also never saw the veterinarian. Apparanetly you only see the vet if you pay $49 for an exam. It was poor customer service start to finish and we won't be back.

I love doctor Davis. He is great, kind, compassionate with the animals. Great service on his part…read moreand very affordable. How ever I give 4 stars because the lady in the front desk is very rude. She has no manners or maybe she used to be a jail warden and still is in that mode. It's kind of funny to me that the clinic it's between a hair salon and a Chinese restaurant; very small, narrow clinic. They don't do any orthopedics but they do spay and neuter. Dr Davis is not pushy and won't strained you with a mount of procedures you "must" do for your pet. He will however give you a throughout advise and let you make your own decisions about your pet. My dog had an minor emergency so I called the vet, the lady at the front desk said no appointments until 2 weeks later, I went ahead and set it up asking to be called if anyone else canceled. Later I called again to cancel appointment because I found elsewhere to go, but Dr Davis answered I told him what was going on and darn it he said to come in that same day! He said I shouldn't have had to wait! In another incident last year, during the pandemic, my dog was due for her shots. I stayed behind the red tape that was on the floor, as indicated. But when my dog saw the vet she went towards him to greet him and stepped over the red tape. OMG! The front desk lady had a cow. She yelled at us to stay in the other side of the tape, she asked if we didn't read the sign. Dr Davis approached faster and said to her "it's ok Luna is just being nice, she can't tell the difference if there's a tape or not". Overall this is a good vet to take your pet for regular visits.

First time I visited this Office. Did not take long to book an appointment and no wait time when I…read morearrived at the office. Dr Loppolo and staff staff were all very Professional as well as personable. Took time to explain what to be expected before and after procedure. Answered all questions and then followed up. My Shih Tzu was neutered and is doing amazing. I would definitely recommend .

It was fine up until the end. The vet assistant (erin)(redhead woman) was a somewhat rough on on my…read moresenior cat. She offered to put the neck collar on which was a nice gesture. She dragged her out the cage from the neck (8/10 level of dragging force). She tied the neck cone knot pretty tight, it seemed normal at first glance but when I got home after an hour drive I double checked and I couldn't fit a finger through the gap (chat gpt said fit at least a finger or two when that is tied around a pet). Lastly, she shoved her in the cage (6/10 level of shove force) causing her water bowl to spill some water in her cage, and she was like "oopsie". No remorse which indicated a level of malice behind her actions. Her hind legs got wet, she has a tail infection, the last thing I need is for it to get worse just for going to the vet. If I may make a suggestion, I think a bit more caution should be excercised, especially when dealing with a senior pet and when you guys are handling them in front of their owners, I can only imagine how they handled her behind closed doors (which is why I won't return, keep my blood panel chump change I don't care). I was also hoping to get a basic ear clean (which I mentioned in the pre check up talk and would've happily paid for) and a check up on her infection, all she really ended up getting was an anti bacterial shot and a neck collar. Overall this place is below average in my opinion, they were offering me subscription pain meds for her arthritis when all I really wanted was just my main concerns/ wants addressed. Just another cookie cutter big pharma pet office trying to run up useless subscriptions. I'll be returning to her old vet ecstaticly, which is a 2 hr drive away but AT LEAST they wont drag, shove and choke my childhood pet infront of me and say "oopsie"

We have been using Banfield for the last 4 years for our handsome English Bulldog and couldn't be…read morehappier! They are caring, thorough, and knowledgeable.

I would rate 0 if that was an option‼ My Golden Retriever has been a patient of the SANFORD…read moreBanfield since 2014. Four days ago she stopped eating and started having trouble standing. We called the office numer times and nobody answered the phone. Today when we woke up she was in really bad shape, could not stand and having great difficulty breathing. Since no one would answer the phone... again....we put her in the car ahead headed to the Banfield SANFORD OFFICE . Guess what...... because we didn't have an appointment... no one would see us. OUR SWEET GIRL is in the car dying and they can't fit us in... they just told us to go find an emergency vet somewhere...she was their patient for the past 8 years... shame on you Petsmart SANFORD‼ One of our friends suggested the vet office in Vass, NC... SO WE HEADED THERE. Thet had never seen our girl before... but welcomed us with open arms and with great compassion... it turns out she had a large tumor pressing against her heart and lungs .... The only option was to keep her comfortable until het last breath..... which we were able to do!

Super knowledgeable and friendly staff that genuinely cares about you and your pets. They take the…read moretime to make sure you fully understand what's happening and what's best for you pet.

We take our Great Dane pup and cattle dogs. We have had very good experiences multiple times. Their…read moreprices are fair and the service is excellent!

Our dog had heart worms when we adopted him despite the paperwork from the shelter showing he was…read moreheart worm free. We think they didn't want to pay for his treatment even though it was supposed to be taken care of. He's doing great now thankfully, but I would not recommend this shelter.

I am 64 years old and I have been adopting rescue animals my whole life, as has my wife. Two of…read morethem were "special needs animals". This has always been a joyful experience, UNTIL NOW! Dealing with these horrible people has been one of the worst experiences we have ever been through. We patiently answered all of their highly invasive and personal questions which included questions about how we lost our pets!? My wife is one of the sweetest and most caring people I have ever known and it was heartbreaking to sit there and watch her cry for over an hour reliving these horrible events with our sweet pets. We gave them our own veterinarian as a reference! Then after all this, they extort $10 from us. We paid thinking this was the final step and we would finally get our puppy. Nope! Then they wanted a video of our home!! Who in their right mind is going to send a total stranger a video of their home?!? By the way, we have a beautiful home with 10 acres and a creek but that shouldn't matter. All that matters is we have an empty yard where a beautiful dog should be playing. I truly do not know what is wrong with these people and I have a Master's Degree In Psychology! I feel sorry for the animals, THEY DESERVE BETTER AND SO DO WE!!