I had a great appliance repair experience with Troy from Avery Appliance. He has obviously done…read morethis for many years and I could tell right away that he understood my issue as he quoted out immediately how much it would be to repair. I appreciated that because I needed to plan in our budget how much to pay him. I mean, if I was rich I would just go get a new appliance! #GoldFridge He gets five stars for his superior communication! I gave him a call on the weekend about my busted refrigerator and he was able to return my call promptly and schedule a fast repair. He was on time and affordable. We would hire him again in the future. Thanks to him I didn't have to watch YouTube videos for 8 hours in order to maybe teach myself maybe how to fix the fridge. Thanks Troy! #Notbroken

I hired this company to fix an ice maker on an LG refrigerator. They were quick to accept the job…read moreand schedule the service call. I was told the issue was likely ice buildup, though I informed the man that I had already thawed the fridge to eliminate that possibility per the recommendation of LG. He said to try it again and that the service fee paid that day ($140) would be honored to come back out if thawing did not fix the issue. It did not fix the issue. I contacted him multiple times over the next three weeks and despite consistently stating that he would schedule to come back and fix the issue, he never did. He made many personal excuses for why he couldn't make it (despite never being asked for a reason) and ultimately never followed through with coming back to address the service call that he had already been paid for. I am unsure if this company has multiple service employees, but Adam was dishonest and did not do the job he was hired and paid to do. I do not recommend Avery Appliance Repair.

TOTAL SCAM!! User beware! Not only did they refund my deposit amount but they also asked me to…read moreremove my 1-star Yelp review and asked that I ask my bank not to continue their investigation (which I disputed for fraud). Sound like a legit company? Yelp, I hope you read this as this company asked that I degrade the efficacy of your site by taking down a bad review. This company thought that by giving me back my deposit I would hide their fraud. In the end, they actually damaged my fridge instead of repairing it. I called Rain City Appliance Repair in Spokane because they were able to respond same day. The person that answers is a guy named "Winston" with a British accent and the phone sounds like he is overseas. He booked a technician that came out that afternoon and the tech spoke almost no English. He tested the temp of the fridge and diagnosed a broken defrost element without opening the inside panel of the fridge, which is where that pice is located and where he ended up working. I had to pay $200 for the call out and the remaining balance would be invoiced upon completion. He came back a couple days later to finish the job once the part arrived, or so he said. Within an hour of the tech leaving my home, I got a call from "Winston"who proceeded to call twice a day every day for payment. I was working so I wasn't able to pick up the phone. I have had many home services without having to pay an invoice within a day. He called twice a day until finally a couple days later I said I was having a Sears technician come out that week to look at the job they did because I had concerns. On top of the other issues, the company has an address listed in downtown Spokane but when I went to the address I found it is virtual rented office space. The company also has an affiliate company named Hot Wire, supposedly in Bothel, but it has the same email and phone number so it's the same people. SEVEN DAYS after the service I received a text saying that I needed to pay the invoice or they would send me to collections. Completely unethical and illegal. The Sears tech came out and told me he had heard many complaints about this company and the issue with my fridge was part of a lawsuit with Samsung where they will provide the part for free. No charge for anything. He also said that because the guy took off the inside panel, he likely broke the seal and if there wasn't a problem before, there now would be and the panel would need to be replaced. A woman from Rain City, who I think is also part of Hot Wire called me back the day after and I told her I would not be paying the balance and want a refund on the $200 deposit. She didn't seem phased, said she was sorry I felt that way and that she would discuss with management. Which is the same thing Winston said when I told him they couldn't take me to collections after 7 days. The affiliate company also has many 1-star reviews saying that they were ghosted after making payment or that they broke their fridge. DO YOURSELF A FAVOR AND CALL A CERTIFIED TECHNICIAN FROM A REPUTABLE COMPANY.

Repair Dishwasher - the motor on my dishwasher gave out. Rain City was able to fit me in pretty…read morequickly and did a great job on the repair.

Extremely friendly and professional service. They are fair in every aspect of their approach, truly…read moreneighbors doing services for neighbors. They should be everyone's first choice for appliance needs and repairs. Their prices are extremely reasonable.

Had some issues with our dishwasher and called Lee's appliance. Got a call back pretty quickly and…read moreJake came out to access our issue. He ordered a part and now it's running like new. Thank you to Jake and Brendan for the great service. Highly recommend. The Olsons

I called Brenden Jacobs of Appliance Technician and Repair for my Dacor microwave not turning on…read more he arrived 10 minutes early and diagnosed the door switch had a faulty connector. he replaced it and recommended replacing the other three considering the age of the unit. The repair was MUCH less than replacing! He then serviced my slide-in range boiler box not working. This required removing the back panel and pulling the range out. A quick diagnosis of a clogged line and all fixed! Very pleased with the service and repair cost! I highly recommend them!

Our Samsung French door fridge went on the fritz, so I first went to Google Reviews to try to find…read moresomeone. Apparently few people work on Samsung fridges around here -- who knew? Even the folks who do were scheduled a week or 2 out. One of the guys I called suggested I call Midway Appliance Parts for other referrals, and I hit the jackpot! Brenden Jacobs of App Tech (208-763-4204) is fantastic! He's a one-man shop, but was available to come the next day. He doubted the original "diagnosis" of a bad compressor (which would've pretty much meant we buy a new fridge!) and suggested the starter might've been bad instead. He ordered the part and came back a day-and-a-half later. Boom! He was right on. It was just a bit over $200 for diagnosis, part and labor. Much better than the cost of a new fridge! I really got the impression that he digs a little deeper than some techs might. It was a super great experience. Brenden is thorough, courteous, and on time, too. You won't go wrong with App Tech!

Mike showed up promptly as scheduled, used his infrared thermometer on my freezer, told me…read moreeverything was okay - charged me $120 for the trip and left. Three weeks later, same issue, not freezing. I called another repair business and they took the time to investigate what the issue was. The defrost was not working. Took five minutes to actually find the problem that Mike didn't do. The only recommendation I can give Mike is, don't use him. Total waste of time and money! I don't know why he didn't do his job, nice enough guy but that didn't fix the problem and just cost me more money

Fast response and easy to communicate, worked well to replace broken parts for my oven.read more

I put out a call for quotes on installing a dishwasher and Sean came out the same day. I am so…read morehappy with the service he provided. He took time to explain everything and had an install kit for me. I didn't order the right one - or the long cord - and mine didn't come with some of the parts. He showed me how it worked and cleaned up. He even tightened up some lose screws and taped up an area where mice came into to enjoy some foam filler. I'm very happy with the quick, professional service.

Sean came out on short notice to diagnose our out of balance washer. Ordered the part and will…read moreinstall when in. Nice guy, fast diagnosis, gave us picture of the problem. Trust worthy.

After supposedly installing a new blower and pulley in my gas dryer. Some temperatures and panel…read morelights didn't work and the technician said to just use high (he couldn't understand why it was a problem). The temperatures and panel lights were working before he took the dryer apart and put it back together. We paid 364.00 for a new blower, pulley and belt in the dryer. Having no success with Allway, we called Avery Appliance, Adam (which we had used previously; he wasn't available when our dryer started making a horrible noise. That is why we sought another dryer repair company.). Finally, Adam was available, he came and did a diagnostic and noted that the belt was new, but the blower was used with rust on it and the pulley was the original one. Additionally, Allway Technician left out screws when putting things back together. Our invoice did not itemize anything. Do not use this company, they are scammers. charging new part price for used rusty parts and obviously not knowing how to put the dryer back together or they didn't care.

A tech came to diagnose my dryer. He ordered a part and returned a few weeks later. The dryer is…read morestill not working, I paid over $400 for the repair and waited all day for a tech to return. He never did. He finally showed up after the window. The communication with this company is ridiculously bad. Anyway he worked on the dryer, put it back in place, and told me to do a wash, then dry and let him know if the dryer worked, and left. But failed to reconnect the exhaust tube. I called Allway again and the tech called me back to harass me about calling his boss. For a single woman living alone this is not an ideal situation to be in. They've promised a refund. At this point I don't believe I'll see a penny but will report back if I do. Meanwhile I hate that this man knows where I live.

I got stuck with Bill the Appliance Guy through my home warranty company…read more I am very disappointed with the dishwasher installation service I received from this company. During the installation, the technician, Bill, asked me to turn off the hot water at the water heater because, according to him, he could not shut off the water at the valve under the sink. What was not explained to me was that the valve had apparently broken while he was attempting to shut it off. Additionally, the new power cord for the new dishwasher was also not used. I expect an installation technician to clearly communicate any problems, damage, or special instructions involving a new appliance. Unfortunately, that did not happen in my case. The lack of communication left me with additional unnecessary costs. Based on this experience, I cannot recommend this company.

Bill was very professional and knew the switch on the washer door was bad before he even took it…read moreapart. All we could see wrong was the latch was broken. He fixed the latch and the door would finally close, but it wouldn't turn on. He confirmed it was the switch that tells the washer to start, so he ordered it and was back as soon as he got the part and fixed the problem. We highly recommend Bill the appliance guy to fix all our appliances, he also fixes ceiling fans and does light plumbing! His rates are very reasonable, all together he was here for 3 1/2 hours and only charged 300.00 for parts and labor.