Consistently inconsistent. From their online payment portal being slow and outdated, one property manager was at par but Irina sending her cold, matter of fact, slow response time emails seems on brand for the company. Seems like the jobs could easily be outsourced to another country where better customer service would be commiserate with a remote job. read more

I rather be water boarded than be in another property managed by AARS. Where do I start, Janier Giraldo. Trying to get an answer from them is like trying to get an answer from a wall. Calls are never returned. Emails ignored. Please see my screenshots of all the email correspondence without a single answer. How can these people be in the 'service' business, albeit stay in business. What kind of due diligence do Boards perform before hiring this inept company? -EDIT- Just want to state, while true, AARS is not managing my building currently. This review is for the time of August 2020 to December 2020 where AARS was responsible for managing my building and Janier was the managing agent. read more

All Area Realty Services - Property Management Near Me - Floral Park, New York

My review is for Mike Malagic, who began working with All Area about 1 1/2 years ago and took over the management of my building when the prior manager left. Prior to Mike I would have said that my feelings about the service were so-so, because the prior manager was impossible to reach by phone and rarely replied to emails. Mike, on the other hand, has been awesome: He is on top of what's going on in the building, is personable when you speak to him, responds to emails and follows up. Honestly, Mike is probably one of the easiest management agents I've interacted with in my 34 years of renting in NYC. Hoping that AARSNY keeps him for a long time! read more

Aside from the administrative staff at AllArea, many of whom are very helpful, my rating would have been a single star until Mike Malagic became our property manager. One rarely meets a service provider who consistently goes the extra mile to ensure matters are taken care of. He is responsive, friendly, reliable, positive and pleasant. Property managers are sometimes awful! Mike is an example of what they can be! I am grateful for him this holiday season and year round! read more

I own a unit (co-op building) and I am giving 5 stars as I am so happy that my property management team is always keeping open communication and providing the right transparency to effectively manage my building. They always provide the right hand support to get things done and/or fixed on time. They troubleshoot issues in a proactive manner. It's imperative that my tenants are satisfied and that is always provided by the support and management of All Area Realty Services. Kudos to you! Job well done. read more

All adds has gone above and beyond to help me w my sales. Thank you so much for following up step-by-step

I own a Condo and have been very happy w the responsiveness of our property manager. He is insightful, helpful, and get the job done.

My building has been working with All Area Realty for a while and they've been excellent at responding to service requests, keep up with maintenance and doing whatever to get things done! They work promptly and efficiently which is much appreciated. Keep up the great work :) read more

My apologies, but this is a long-overdue review. A big shout out to Eleni Abazis at the Transfers Department. My wife, Man Hua Huang, is a real estate agent, and Eleni stepped up and helped my wife's client with their purchase application. There were some challenges along the way, and Eleni helped their process much smoother and more manageable. Thank you, Eleni. read more

Our building in Elmhurst Queens is managed by All Area Realty for over 10 years. Adrian Pimentel is the property manager for our building and he has been doing a great job managing the building. We recommend anyone All Area realty to manage their building. read more

I'm a big fan of my building's current property manager, Daniel Bondarsky. He's incredibly responsive to my questions over email, and is quick to provide solutions, support, and updates. Thank you, Daniel! read more

Incompetent and arrogant. They don't respond to any request and terrible at their jobs. It's freezing in our apartments and I have to request heat every single day to get a little bit like I'm begging them. Try to avoid at all costs. read more

If I could give ZERO stars, it would be as a courtesy to businesses and professionals that have actually earned their one star. this management company is THE WORST. Incompetence and Malfeasance is what to expect when dealing with anyone from All Area Realty Services and their representatives. read more

This is an email that I received from one of their portfolio managers, Michael. So you know just how they treat people. my wife and I kept receiving bills for a parking spot two months after we moved out. He (michael knew we were moving out at the end of August because he was CC'd on emails with our landlord and he replied asking us to pay a move in/out fee (which we paid 4 years ago when we moved in but of course I had to ask my bank to dig up a canceled check because they had no "record" of payment). read more

All Area Realty Services - This is how they treat their customers after they screwed up by sending bills when we moved out over two months ago. yet, it is our fault - Property Management Near Me - Floral Park, New York

I thought my old building's management was bad. All Area Realty doesn't have nothing on them! Their management services are no bueno! They have the worst response time when it comes to calling them and contacting them through email. When I call and leave a message, no one never calls me back. If I do talk to someone about my issues and need a follow-up call, Guess what? They don't call back. I can say sometimes they respond to email but that's a hit a miss. You're better of playing the Mega Million and trying to win. When I say they I mean....Politis, Brown, Abazis and Lopez. Is it just me or they, esp. Brown will lie about returning your calls and emails? When I check my cell phone's history, I don't see AARS number on my phone's history or a voicemail. The only time I have received a reply is after I emailed around 10 times (this can drag on for weeks). Like I said before, I use email because it better than calling. Hmmm. I find this behavior unprofessional for a building management company. Also I have to add the Receptionist to this list. If you leave a message on her extension she doesn't call back either. It's a miracle if she happens to pick up your call. This Management team AARS has the worst response time in fixing issues in my building. I will not get into each issue because this review will end up being 4 pages long. But after reading the reviews on here, I see All Area Realty Services manages a lot of buildings. I think they need to slow their roll and condense the amount of buildings they manage. Clearly, this may be the problem of them not having good relations with the majority of their buildings. Oh, and by the way, please don't blame the pandemic for AARS' lack of management. AARS you've been operating like this for years! read more

All area has help me when I needed. staff like Pimentel and Daniel have always help me when I need help or clarify something.

I needed clarification on my bill since I was over paying for several months. Allen from billing explain that I had to change my automatic payments so I wouldn't keep over paying. All Area has been managing our building for 7 yrs now and have always been responsive when I had concerns or questions. read more

I moved out of state 4 years ago but I continue to handle my mothers maintenance requests. Anytime that I've had requests or questions the management team has been there to help. The receptionist, Stephanie and billing department have been a great help too. Chris, one of the property managers has also been very informative on the processes of possibly updating my mothers unit or the documents needed. It's a great comfort to know that they are always there to help and that my mother is taken care of. Thanks for all the help! read more

Adrian Pimentel is very nice and responsible. He goes above and beyond to help residents to resolve condo problems. I really appreciate his help and glad to have him as our property manager! read more

As an owner, I think All Area Management Services are incredibly frustrating. I have a feeling they are colluding with my condo president and participating in all kinds of kickbacks and graft. Incredibly large payments for "audits" and "repairs" that most management companies do themselves. Cash is disappearing and we keep getting assessment. Also, they don't deposit checks on time and then levy late fees and legals fees, with no way to contact them and refusal to reply to emails or phone calls. they are ALWAYS out to lunch, in a meeting or busy. considering my legal options at this point. if you are a condo board considering a change, BEWARE. if you are a current AAR victim, please reach out and perhaps we can unite. read more

Just an update to my original review: our condo took All Area to small claims court to sue for the fine they were responsible for us being stuck with from the state worker's comp board (since they were so incompetent that they failed to renew our workers comp insurance, a basic duty of a management company). The judge found in our favor 2 months ago and surprise surprise, All Area isn't paying. These people should be out of business soon at the rate they're going. Update again: probably in part because of this review, AA has finally paid the judgment amount. We can now wash our hands of them! read more

You can do better! All Area Realty seems to care most about taking your money and far less about providing good service. Good luck getting a response to or assistance with your issue! read more

This is in regards to their management services. Worst service ever. They take weeks to address issues via email or phone. They are never there to pick up phone calls as well. And they are often unapologetic regarding their poor service. read more

Really terrible management company. Managers are horrible at addressing time-sensitive issues like leaks. I had a leak in my apartment and got a phone call two full days later. Managers pass off different properties back and forth so you never know who to email or call. They are cheap, so your common costs are low, but you pay for what you get. Do not use them. read more

There is OBVIOUSLY a common theme amongst the reviews here and its that All Area Realty Services SUCK BIG TIME! They've been so called "managing" our building and I am truly wishing they didn't and that we would have other options...Elevators are consistently, at least once a week, broken and out of service. I've asked AARS this before and I'll ask again...what are elders, families with strollers or the disabled supposed to do without functioning elevators? Of course they don't care - it isn't their parents or grandparents that needs to climb these stairs. I am seriously suspecting that they get a kickback from these vendors they hire to "fix" the building. If only we get to fire them...because they're BOGUS! read more

Would rate zero stars if possible. WORST management service ever. Getting charged late fees while payment isn't late. When I called them to address the issue they avoided my calls and never returned them (the person I need to speak to is ALWAYS on "lunch break.") Ended up having to email them but they never answer the actual question. Beware of getting ripped off. read more

In August of this year, after waiting months for a corrected bill from these people, I wrote a review of their poor serve on this site (see my review dated 8/15/16, I still have not received the corrected bill to date. However, approximately 2 weeks after I submitted this review, my building super came to me saying that the management was requesting that I sign my Parking Agreement, which they had in their possession for more that 6 months, and suddenly discovered that it was not signed. On this agreement, their was no space for me to list the vehicles that would be using the space--since I have 2 cars and my son has one, I made a note at the bottom of the form of the two additional vehicles that would be parked in the space from time to time, since this property is not my primary residence. Suddenly, in today's mail, I receive a letter from the Attorney for the coop.management, concerning my secondary vehicle, that I parked in the space. A LETTER FROM THEIR ATTORNEY without any prior notification from them that their was a problem, notifying me that they were terminating my parking agreement. Mind you they include a copy of the document in question, with the information I noted crossed out. Tell me if this is not hostility and retaliation for me writing a review based on facts. Is this the type of management that you want for your building. RUNAWAY!!!!!!!!!!! read more

If you are thinking of hiring All Area Realty Services - DONT! Our managing agent is the worse ever. He is never available and our building is always either out of water or heat. He treats shareholders like tenants and act as if shareholders have no rights at all. There are always patches done to our building instead of doing one good job. Cheap labor to cut corners. Our building used to be financially sound until they started to manage it. It only gets worse and worse year after year. Don't know what "favors" he does for our board to keep him on board for so long. Agent is completely incompetent and arrogant. read more

The condo building I live in has been under aarsny for a few years now. I can safely say that their service is absolutely horrendous. There are multiple tenants within the building that have failed to pay their maintenance fee for years, they did absolutely nothing to chase these people down for their payment. I filed a noise complaint a month ago, they did nearly nothing to address it, they simply pushed every small matter onto the condo board members. We hired them to take care of the building not to be a messenger. When I ask our building manager to be directed to another person that might be able to offer some assistance, I was told to file a complain against him. I'm not going to file a complaint against you. I want you to solve our building issues like you were paid to do so. Tldr: incompetent managers that doesn't really care about anything except collecting monthly paychecks. Avoid at all cost. read more

$30,000 was overpaid to the building's Super by All Area. It took them seven months to notice the error. Once the error was discovered All Area denied responsibility. All Area said it was the volunteer management Board's responsibility. The building hired All Area to manage the building's finances and run the building. All Area has a full accounting department and they wrote the checks. All Area is being sued for repayment. All Area made promises they never kept of being responsive and helpful in running the building. Angelo, one of their property managers, was always pushing the building to drop our long time vendors such as our exterminator for one of his contacts. Additionally, Freddy, one of the All Area property manager Angelo's friends, was hired as our Super for a short time. Freddy had a construction company, KB Muca Home Improvement out of the Bronx, on the side and was always pushing the building to hire his company to do work around the building. When a Board member cited 'conflict of interest, Freddy quit on a Friday at 5pm with no notice. The oil ran out over that weekend. Because we did not have a Super it took 5 days in the middle of last winter to restore heat. It was a horrible experience. ALL AREA is incompetent. They did not deliver 90% of what they said they could and would do. Also Angelo was our property manager. Which I can document. Angelo was replaced by Ni'Asia Brown. It indeed unfortunate All Area has to resort to threats of legal action for an honest review of their services. I have contracts and emails documenting everything in this review. read more

We want to thank the Sales and Transfer Department for responding to all of our emails promptly. We are also grateful our move was expedited due to their attentiveness to detail and effective form of communication. read more

they are super super rude better business burea needs to step in and shut this place down. when you owe them money they want it right away which is fine but when they owe you money it will take atleast 2-3 months to get one signature which they claims they need 3 signature to issue a check back. the receptionist knows nothing anything you ask her is I don't know you shouldn't have a job then your useless you don't want to help all you do is answer the phone and say I don't know your useless find another job. management and all the office enployees doesn't want to help at all they just want to give you run arounds and give you different stories every single time u call. i'll keep calling until i get my check I know what they trying to do they hope I would forget about the check so they can keep my money so they can hire more uesless people but it's not going to happen i'll call everyday and i wish they will see this message so they can know how useless and rude and unprofessional they are. this place needs to close or it needs a new management team. and fyi I pay my rent my condo fees on time so to the person that gave this place a 4 star saying it's only the late fee payers or the people that wants to move in on the worst time gives bad review your wrong. the only reason someone will give this place a good review is if they work for them. sorry your not allowed to give review it's a conflict of interest. report made. fyi i have all our conversations over the phone recorded proving how useless you guys are especially the receptionist. if you don't want to refund our move in deposit and keep our funds for as long as possible just to let you know this will come to a end i'm taking this further then other tenants would, your messing with the wrong tenant yelp needs to investigate the good reviews and the 2-4 stars that were given to this company they are fake and people that work for them this place is the worst place you can work with and this place is horrible i wish this place will close already shut them down they don't deserve to be in business read more

I live in a building, managed by All Area. My life has no peace. It takes them forever to address issues. My apartment has suffered leaking for the past five years, due to failed maintenance in a common area. I have been trying to contact them to get the place fixed. I will NEVER buy any buildings or recommend people to buy buildings managed by All Area. Yes, they are cheap. However, your life and time value more. I would rather pay more to exchange for a peaceful and safe life. Unfortunately, our condo board is only interested in saving money. Terrible company. read more

Just update I got the check the post office take more than 10 dats to deliver. The previous post is a misunderstanding.

Less than mediocre management service. They are rude and indifferent on the phone. I have had to leave numerous messages before hearing any response, even in relation to leaks in our building. They are entirely unapologetic for the horrendous service. All Realty, please read this reviews and the other terrible reviews you've gotten and try to improve. read more

After reading the reviews, I have to agree 100% with what has been written. I'm not sure how Mr. S. Kyruo, Ms. A. Paulino and Mr. G. Balourdos got a job that deals with clients because their people skill needs major improvements. I have never been more frustrated dealing with such an incompetent and rude group of people that works for this company. Here's just one example. Day 1: Requested my refundable move out deposit. Day 13: They replied, they are looking into it. Day 24: I inquired about update. Day 27: They replied with a question. Day 28: I responded. Called the office, only to be told, its not part of their job by the receptionist. I called the property manager directly who asked for another 10 business days as this is the first he's heard of the situation even though he's been on the email from the very beginning. He was friendly enough, apologized and tried to relate by saying, if he were in my shoes, he would be even more pissed. He wants to make sure all shareholders and ex-shareholders he deals with are happy. Day 42: Still no check, called the property manager again, he said he signed off on the check and the people in the office should have taken care of it. Said he would call me back tomorrow. Day 43: He did not call me back. I called him. He said he physically dropped the check off in the mail himself. Give it a few more days. Day 48: No check. He said to wait one more day. Day 49: 1:30PM No check. I offered to pick up the check myself. He said he would drop it off himself today. 7:37PM: No show, so I called him and he said to stop calling him so many times and not to push my luck. Hangs up on me. 9:42PM: He finally came through and dropped off the check. It took from my initial request on 7/15 till 9/1 to receive my refund check. A simple check! Ms. Paulino quote procedures and according to her it should take 10 business days. It took 34 business days for me to receive my check! How do you justify the long delay? My check might not be important to you but if you cannot even handle something this simple in a timely matter, it should demonstrate to the rest of the community who might be considering new building management that your firm is not capable. When you inquire about something, they tell you they'll get back to you. They rarely do. When you follow up, they either tell you the same thing or they tell you they were extremely busy even though you call, text and email them. Your employees telling me that they were too busy to get back to me is not a reflection of how much work they have, it's just another example of how they have no idea how to service shareholders. The receptionist tells me that it is not part of their job. I guess they never heard of going above and beyond their job. All Area's motto should be, "We'll get back to you when we're good and ready even when we don't know what we're doing but we get half day Fridays because we're so good doing our jobs!" I have sold my apt that's managed by All Area, yet I have received a maintenance bill, they even tack on a late fee. You cannot get back to me right away about my problem/concern but your bills and late fee is spot on even when I no longer own the apt. It is amazing how my maintenance paid for part of their salary and I had to pay All Area Realty a fee during closing when I had to hand hold them the whole way. It is too bad Yelp does not allow no or negative stars because All Area Realty and their staff deserves NEGATIVE STARS, which is probably still too good to describe the incompetent and rude employees. Mr. Magoulas as the owner, I do not know you but I hope you are actually reading this and seeing the reviews of your company. One bad review might be an anomaly, two or three might be a coincidences, but the amount of the negative reviews you have, I would seriously think about training your employees a different way. The old saying goes, "It takes a lifetime to build a reputation but a second to destroy it." Mr. S. Kyruo, Ms. A. Paulino and Mr. G. Balourdos' tactics have not only obliterated your firm's reputation but strengthen what has already been written on Yelp. read more

I wish there was a negative star. This company is a rip off. They charge a thousand dollars for application, move in and another fee and you will only get back 350 from it if you do not get the apartment. They also purposely go out of their way to frustrate you so quit and end up without an apartment. Whenever you call their office its easier getting the receptionist than the person who is in charge of your application. They are monsters. They do not speak to you in a professional manner. One thing I can guarantee I will be calling consumer affairs because this is crazy. O yea, how can I forget to tell you they ask for your whole life like you are buying a house, the only thing left for them to ask is which side of the bed you sleep on or even more personal. Prob these ppl want to steal ppls identity caz in this place there are so many con-artists. read more

The elevator in our bldg in forest hills is broken AGAIN. Despite two phone calls over two days NOTHING has been done, leaving elderly tenants to have to climb up to eleven flights in the 90plus degree heat. The absolute pits. read more

All Area is an awful Management Company. They are cheap because they provide the bare minimum of services. You will get ignore and nothing gets done to fix problems. Stay away or you will have a mess to deal with. read more

After 12 years of bad management I am on the board and hired these guys. Super happy. Reports are accurate and the staff actually exists unlike the smoke and mirrors we had before. We are only 1 yr with them, so they don't get 5 stars. Sometimes the manager is hard to find, but he does have an assistant. Our Roof Project went into November, but that was due to some issues with the engineer, but we kind of hoped management would have guided us better. In house engineer is smart by the way. Helped us with our energy audit. Again not everyone is perfect, but these guys are good read more