ABC Moving moved furniture from our old home to storage on 9/29/21 and then moved us into our new…read morehome on 10/11/21. We paid $1227.50 for the first move and $987.50 for the second move. Before making the second payment, I made the lead person, Joel, aware of several pieces of solid, high-quality wood furniture that were damaged or blemished during the move. Joel took photos of a few of the items and called the owner, and we were told the owner, Jennifer Eckles, would get with us the next day to discuss an insurance claim. Joel was apologetic and genuinely concerned and told us we had 90 days to make a claim with TxDOT. We never received that call from Jennifer. Four weeks later on November 7, I sent an email to Jennifer expressing my frustration and disappointment in the lack of concern and follow-up to resolve the situation. I specifically asked her to advise how/where to file an insurance claim in order to make something about this right. After sending the email, I also sent her a text advising that I had sent an email and asked her to take a look and get back to me. She responded to the text and said she would get back to me that evening. A week later, I still had not heard from her to discuss a reasonable resolution. I scheduled a reputable furniture repair person to do an assessment and make repairs to the most damaged pieces (i.e. dining room table with a swipe of surface scratches 12 to 18 inches wide across the length of the table; bedroom dresser with pressure divots across the dresser's top; deep gouges to a 50-year old chest; blemishes and chunks of wood missing from chair legs). Repairs were made on-site in my home for $200. I filed a complaint with the BBB a month after the move after having never received a call from ABC. ABC never responded to the BBB either. As a courtesy, I reached out to ABC on 12/3/21 by text. The owner did call that afternoon and agreed to Paypal $200 for the repairs. Payment has never been received and the owner never responded to a request for a status update. Small businesses work hard to earn every penny they make so filing a complaint and writing a harsh review is not something I wanted to do. Even though ABC's moving crew was polite and worked hard to move my household, I am extremely disappointed in the lack of professionalism demonstrated by this company and do not want others to endure the same experience. It's reasonable to understand that stuff happens and possessions can get damaged during a move, but when almost every piece of furniture is damaged in one way or another, then corrective actions must be taken. I've given this company every opportunity to step up to the plate to make things right and they have chosen not to do so. Don't trust your possessions to this company . . . move on down the road with a much more professional and reputable company. The ABC of "moving" is to NOT do business with ABC Moving in Whitehouse, TX.

They guys are fast , friendly and efficient . Who knew moving could be so stress free ! Very…read moreaffordable ! Would trust them with anything !! Thank you guys !!

Highly recommend this moving company, they were incredibly nice and did a great job moving my…read morethings. Wrapped all of my furniture and were very considerate to take care of everything no matter how big or small

Slow to respond to messages and then just stopped responding. Also did not return a phone call…read more Opting for another company.

They broke my bed frame then rigged it to make it look like it was fine. Once I got the…read moreconfirmation number and once I had time, I called them to give the confirmation number. I am a vocal amputee so I have to use a hand held device to speak. I was hung up on 5 times, one of the times I was told she could not understand me so I asked what I needed to do to help her understand me and her response was " Talk better ". I was appalled and as I was explaining my situation, she hung up on me too. Completely unprofessional and unreliable! I'm going to have to get their physical address and march in there so they have no chance of hanging up on me then!

When I bought my house, I hired Elite Moving to move my stuff from the apartment to the new home…read more The moving team was very professional on site, and finished well within the 2-hour minimum. There was a minor hiccup with billing (and without it, they'd get a 5 star review), but Jake (the owner) handled it gracefully and quickly to my satisfaction.

Never returned a call. And never showed. Nothing to say really. I'm guessing the small job wasn't…read moreworth their time.

RJL Handyman Services came to the rescue when our insurance company threatened to cancel our policy…read moreif we didn't replace a section of vinyl siding on our recently purchased home. Randy was very understanding of the time crunch we found ourselves in and remedied the issue quickly using replacement siding we provided. In addition, Randy removed several piles of pine needles from our roof during the repair. Randy is professional, kind, and a pleasure to do business with. We will use RJL Handyman Services in the near future.

A very humble Christian couple that provide s excellent service. There is no need to retrace their…read moresteps after their service. Linda and Mel offer a 1st Class home service.

It was a blessed day when we located Mel and Linda of Christian Cleaning! This husband and wife…read moreteam is beyond awesome and exceptional. Not only do they make our home thoroughly sparkle and smell wonderful, they are fountains of information about the area. Mel has created lists of businesses, restaurants, and services that are simply invaluable to those of us new to the area. A stellar couple with an outstanding service. We are so fortunate to find these folks. Our dog loves them, too. Need I say more?

I could not be any more disappointed---or angry. They were to install tile in my new shower. They…read moredid not come when scheduled AND, did not have the courtesy to call and explain. One week passed---I called back and was told he would find out the problem and call me right back. That has now been 2 more weeks!!!!!!!! My contractor also made numerous calls and his calls were not returned!! A VERY UNPROFESSIONAL AND DISRESPECTFUL COMPANY!!!!! I would never ever use them and will not recommend them!!!! Marty S

After we purchased the flooring, we felt like our salesperson sort of put us on the backburner as…read morefar as scheduling the installation was concerned, like we were definitely not her most important customers. The installers were great but the sales lady was slow about getting all the trim we needed. /We made the mistake of paying before the last trim was installed. If we hadn't already paid, surely we would have gotten better service.

When I was looking for someone to remove furniture and other items from an apartment Dalux had the…read morebest prices and was one of the first businesses to respond. The communication process was excellent. They worked with me on a time and date to pick up the items. They let me know the day before they were coming to pick it up, and arrived the day and time we set. During the process of removing the items, they were friendly, helpful, and moved it out all themselves. Thank you so much Dalux!!