This morning around 8:45 I was driving southbound on I-75 to get off at the Springwells / Fort…read morestreet exit in Detroit. There was a Semi truck in front of me. The roads were dangerous due to the snow. One of your bright green truck was riding my bumper and honking at me. I have a handicap license plate because my spouse is disabled from be rear ended. Your driver kept riding my bumper with roads in that condition until I exited the freeway. Then he got over to the lane to the left. He was clearly harassing someone who he thought should not be on the road due to the plate he saw and whatever psychological issues he has. I was keeping pace with the semi in front of me and I was trained to drive by a fire engine operator. Which means I am a far more skilled driver than whoever this male is. This is the first notice. Your drivers need to be spoken to and trained properly. I work in public safety and was en route to a public safety event. If I weren't he would have been in deep today. We will be watching your company. I was not harmed today but next time it will not slide.

While the guys inside were nice, that's really the only good thing I have to say about this place…read more Context: My car broke down & got impounded here while I went to the bathroom while waiting on my own tow truck. After CL police gave me the wrong number I played Find my Car- calling around til Neuner's confirmed they had it. I called in the morning, they gave me a price $275. I asked if I needed to be there with the tow truck, they said that's up to my insurance. I come back at noon with the money & am told 1) I have to be there with the tow truck before they will even accept payment and 2) they don't let "just anyone" onto their lot- they would not allow the towing company serviced through my auto insurance to come retrieve my car. They said I wouldn't know if they'd allow a towing service to come onto the lot until the service actually showed up. I called around & heard nothing but bad about this place. It's a scam lol- they make it so that you have to use THEIR towing service to get your car off the lot. Doesn't matter if you're insured- I spoke to 4 different local tow companies that informed me they're not allowed onto the lot either. NO idea how this is even legal. They wouldn't drag it to the gate for me, wouldn't let me push it out, etc. Noon was my work break, so I came back around 4:15 to pay the $275 + $114 second towing fee, and they tell me it's ALL cash only. You ever hear of cash only for a tow? Why this wasn't mentioned the other 2 times I talked to them, I don't know. So I had to wait until the next day & pay additional storage fees, because even though they're open until 5 they don't release vehicles past 4:30. I also wasn't allowed to see a receipt until AFTER I paid them in full. That's just full stop shady. I feel like the CL police are in on it. I was away from my vehicle for less than 7 minutes & it was impounded as abandoned. There's a reason they pulled it so quickly, there's a reason there weren't any flashing lights. There's a reason I had to figure out where it was myself. $412 later & I still get to pay for my car repairs too. The whole situation was a mess. Do not listen to a word they say over the phone, I was straight lied to. I would've paid any other towing service an extra $100 if I could've, just to avoid giving more money to Neuner's. I am extremely disappointed in this whole fiasco- I'm the victim of my car shitting on me & on top of that stress I had to run around through all these hoops for 3 days just to get my damn car back. Awful. So! If you're ever as unlucky as I was to deal with this place, know that: -You will need to use their towing services to get your car out of their lot, regardless of what they tell you over the phone. -Cash only for everything & they do not give change (the discipline it took to not give them $412 in pennies was absolutely insane), regardless of what they tell you over the phone. -The tow must be ordered, fees paid & everything dealt with by 4:30pm, regardless of what they tell you over the phone.