Very honest and organized. They communicate what needs to be repaired and what repairs can wait and…read morethey don't try to fix things that aren't broken. I know if I make an appointment with them and drop off my car in the morning, they have it done by the end of the day. They're fabulous.

I had my vehicle towed their for diagnostic and repair. My car sat in this parking lot for a week…read morewith no communication on when they would get to it. I use to have good service but not much communication or potential assistance on estimate timeframe. Ended up towing somewhere else. I need my vehicle.

I scheduled ahead of time to have my snow tires which are on their own rims put on. The tires…read morewith their lug nuts were dropped off. When I picked up my car and my regular tires, I was handed a box with not one set of lug nuts but three. The lug nuts that were placed on my car for the snow tires did not match and one tire had only three lug nuts, not four. When questioned, they argued with me and said that's what I gave them, whip is not true. As well, I should have only had one set of lug nuts returned, not three, and none of the lug nuts matched?? What did they do? I got no where with the owner as he refused to admit something wasn't right. I now also have a shake which I didn't have before and have to take my vehicle into another tire shop to fix.

Best service ever! I am a little late to this post, but they took our truck in and were able to…read moreget us on the road in a short amount of time. They were amazing. I hate telling everyone about them because I always want them to myself, but in all honesty they are the most amazing and caring people ever!!!

I have been taking my Mercedes Sprinter to Integrity Import Services for over 2 years now. Trying…read moreto find someone to work on my sprinter, when I first bought it, was a nightmare. Not even our local Mercedes dealership works on the sprinters !!!! After make 11 phone calls to the areas mechanics, I found Integrity Import. And every time they work on it, even for oil changes and maintenance, I have been SO VERY HAPPY every single time. They are very knowledgable, help me to understand what the problems are, and their suggestions, and their prices are very reasonable. I will never go anywhere else but here !!

Solved a difficult problem with a recurring Check Engine Light . Only shop that would look at my…read more1997 VW Eurovan Camper (including the dealer). Investigating and confirming a CEL runs $286 then then they call with the finding and the cost to repair. Might seem high at first, but tech rates at dealers and shops are $125/hr and up. And they provide a FREE loaner. Routine services like oil changes are less. Extremely happy to find a shop near my second home in Northern Michigan that to service this and my other VW's. All techs are certified master technicians E Apling Columbus, OH & Grayling, MI