The staff is always pleasant, the items are ready when they say they will be and the quality is…read moregood. Plus I like the covered and convenient drive up feature. I do agree with some that say the pricing is high. However based on the quality of the service, I am ok with paying the prices.

My suits and shirts are worse off than when we left them. They have far more wrinkles. When my wife…read morebrought them back, they told her that it just happens to old suits and shirts of that material. I have had these cleaned before at a different cleaner, and it did not happen to them then. Suits are less than 3 years old.

Coming here the first time I thought "hey nice laundromat, new machines, clean facility". But after…read morecoming the second time to wash an extremely large comforter, I find this laundromat is an overpriced monopoly. I went to load my big blankie in the large front loader and saw the price was $7. Ok that's a bit much and I should've looked further down and could've used the $5 ones but I digress. After putting my soap in, I start funneling quarters in and figure I should set it to use hot water....hot water is $1 more! Lol so it is $8 just to wash my blanket. Whatever too late now, so finish filling the quarters, press start and the thing shows a wash time of only 23 minutes! How does my comforter ever have a chance of washing out the dog hair, dog stink, human stench and whatever dna is splashed within its fibers in a measley 23 minutes?! After the pathetic wash cycle I move said blanket to the dryer to find it's another $2 to get this thing going for 30 minutes. I run to my car and find 2 more quarters under my seat to make it $2.50 for 40 minutes and select the hot setting. No biggie here because laundromat dryers get insanely hot so I should be good right? I leave to have lunch, return and the blanket is still wet and I'm out of quarters so I take it home and finish the drying of my still "smells like dog" blanket at home. Guess if I have future washing needs that are too big for my set at home I will have to drive to Spanish fort the next closest facility. Sounds like a good business opportunity to open a new Laundromat and give this place some much needed competition. FAIL!

This laundromat is excellent. I just moved in this area and I'm waiting to get my washer and dryer…read more The place is clean easy to get in and out of. The washer and dryers are really good. Today I met one of the owners and he was very helpful. I had an issue with the app and he resolved it in just a few minutes. Very nice and helpful and answered all my questions. Highly recommend this place

This place is the worst place for service I have ever used... and I'll never use them again! Don't…read morewaste your time or money on this so-called "business." First of all, I dropped off two pair of pants on Friday and wanted light starch on them. The ticket I was given said "dry cleaning." When I told the lady at the counter that I wanted the pants laundered and starched, she said don't worry it's on my ticket. I showed her the ticket which said "dry cleaning" and she told me "... don't worry about it." I asked her why my ticket said dry cleaning then she told me "... that's just the way it comes out of the printer." Next, the ticket said the pants would be ready the next day, Saturday, after 4 pm. So, I go back on Saturday and the place is CLOSED! Yes, the hours are posted on the window outside the door (I noticed that when I saw they were closed) but the ticket is what I normally go by, so I didn't see their pitiful piece of paper taped on the window. Why did they give me a ticket that said they'd be ready on a day when they are closed??? Makes absolutely no sense! So, I go back today (Monday) at lunch time to pick up the pants and was told they weren't there. I asked the lady why the ticket clearly says they would be ready on Saturday after 4 pm (yes, she told me then they were closed on Saturday)... believing that surely they would be ready by Monday mid-day. Nope, they won't be there until AFTER 4pm, even on Monday. So, I make another trip on Monday after 4 pm and finally pick up my laundry. Each visit I saw the same lady at the counter and she was somewhat "surly" in her attitude and not very friendly. This place is the pits. I don't know how they stay in business and I'll never go back.

this place is by far the worst cleaners to ever go to... just some insight to the managers exact…read morewords were "I did not see the stains" or my favorite (when she talked about her employee) "she don't know anything about cleaning clothes". This place is a service industry joke. you would be better spraying Febreze on in and wearing your clothes another day. I had my jackets sent for a stain cleaning, when I arrived I showed the employee all of the stains and she said she could have them taken out and left them their. when returning I checked the jackets to find not one but all of the jackets still loaded with stains. after showing the employee I then had them returned to be cleaned again and when I had to pick them up again I see that not one but all stains where still their. so like anybody I talked to the manager on the phone she proceeded to tell that all of the stains were removed and even referred to certain stains saying she had removed them when I and the employee could see them clear as day. when I demanded for a refund on the jackets because she could not do the job she said they can't guarantee work and I would still haft to pay. their is nothing dumber then hafting to pay for a job not done.

I jus left speaking with a clifford telling me that I definitely was gonna pay for a press and…read morestarch that was not even done to the clothes..his customer service are non existent, he talked to me as if was nothing. All this for $12.50... I paid it bc the money was not the issue from the start...the workmanship was crap and his attitude was crappier especially as an owner...wat a joke! This guy is rude and obnoxious he doesn't deserve anyone's business. Please don't patronize this idiot!! I didn't wanna give 1 star it jus wouldn't let me post without it. Jerk!

This service is horrible!!! I took two Ben Marc suits to be pressed, both suits were brand new,…read moreall I asked was for them to press them. When my suits was returned to me the white suit was scorched on the inside lapel, it was torn or cut or something, not sure what happened to it. But when I returned it to them, I was told Clifford said it couldn't have happened there because it would have had an oil stain. I kept telling them this suit just came out of the box, and it was not torn scorched, or overly pressed. He refused to return any of my phone calls. His employers just kept telling me he said it was already damaged, I had just purchased the suits for ushering, and I really needed them . But the thing is I didn't even complain about the over pressed suits, I did not even make a big deal about the lapel being scorched, but I did mention it to them. But I told his employers to tell him I could not perform my duties on sun morning with a spot in the middle of my white skirt, We never had this problem when Quality cleaners was serving our clothes for over 40 years. I will not be using them again. I was told Clifford said he will reimburse me for cleaning the suit, As I stated it was not cleaned it was new, all it needed was for the wrinkles to be pressed out. HORRIBLE SERVICE AND CUSTOMER SERVICE would have rated negative 0 if it was possibly

My current cleaners closed. I took 5 Land's End cotton shirts by for was and press. I asked the…read moreprice and was told 3.50 each. I went by today to pick them up and gave a $20 bill expecting the total to be around 17.50 or so. The girl said $30.14. I said this is wrong. She checked and said some of the shirts had to be dry cleaned. The shirts were all to be same cotton shirts. No manager or owner there just a delivery driver which of course didn't care. I will never use that place again and will advise others to avoid it also. The girl should have looked and seen they were wrong but she didn't care.

1 is the LOWEST or it would be a negative 5 ! I have been signed up for pick up and delivery, I…read morehave called and left messages, without getting a call back when requested. And HAVE HAD MY CLOTHES HANG AS INSTRUCTED FOR PICK UP, AND NEVER PICKED UP! Have driven there 2 times after no one would answer the phone to inquire and verify, spoke with a young girl 1st time, then same thing happened, all the way to NO ONE ANSWERING THE PHONE WHILE OPEN AND CLOTHES LEFT HANGING ON DOOR as I had left it Thursday for pick up, went out of town and returned to my bag still hanging on the door. Called lwft message to call me, YEP YOU GUESSED IT, NO RETURN CALL. So I go back up there 11 miles 1 way each time and now a young man, verified address, name, delivery days and process and ask do I need to call , NO , They come by and of not there they keep going, OKAY. So this morning, to be double safe, call again 30 minutes after advertised time open to make aware and same thing NO ONE ANSWERED THE PHONE, SO AGAIN left a message. Put bag on door went to meeting, called again while driving, NO Answer, left message. Come back home to check and YEP, AT 12 PM STILL HANGING, Now 5 hours later. Call, no answer lwft another message waited 15 minutes, called again back to back to back to finally get someone to answer. She was ABSOLUTELY LESS THAN CONCERNED OR apologetic, instead she responds to my question of why no one can answer the phone I've been calling since this morning and he response" well there's only 2 of us here and I dont have time to keep answering th phone to see what someone may need" But I can call the driver and see if hes still where he might be able to come by and pick up if you want me to check ( REALLLY) 1- Do you think that answer was going to give me more confidence to trust ANYINE there with my clothes? 2- Should you even have to ask an ignorant question " Do I" after you've stated you dont answer the phone because you dont have time to see what who's calling wants and I'm gonna leave you my clothes at ANY POINT TO HANDLE NOW!!!!!!!!! If there's only2 people there thats not my issue , thats your owners issue, if I didnt want the clothes picked up and service e completed I would not have done all previously described that I explained to you. Finally, I ask for the owners to give me a call , and of course almost an hour has past and NO PHONE CALL!!!!!! DO NOT USE THIS SERVI E, THEY HAVE DESICRATED THE WORD CHAMPION AND ITS MEANING, Please make everyone you can aware as I plan to do now on every social media platform I can in this area and even someone I dont know I may pass in the bread isle at the grocery store. Absolutely NOT WORTH BEING EVEN CALLED A BUSINESS

Gregg vK, Daphne AL…read more Dixie Cleaners is reliable and professional. They clean on premises- a big plus. That means nothing gets lost in transit to a central cleaning plant. Dry cleaning, spotting, washing, ironing, they do it all.

I would not recommend this place at all! They are misleading in what they tell you they are going…read moreto do!!!! They are rude and very unprofessional. They don't know what they are doing. I think they are scamming people with their money. They will not even own up to their mistakes. If you look at other reviews they will same the same thing. I only wish I had seen those reviews before I took my things there! Buyer beware. Do NOT take your things here!