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    5.0 (3 reviews)
    Closed 9:00 am - 5:00 pm

    Services - All Car

    Bumper repair

    Dent removal

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    Johnny Mobile Auto Body Work - These were the few dents before, still not fixed (just have a material placed on top) and the door still does not close properly.

    Johnny Mobile Auto Body Work

    (20 reviews)

    Lakeview

    Friday April 27th.... he doesn t answer my phone calls.... or emails, he told us he already sent…read morethe check...once in january i believe and once at the beginning of april, we are still waiting....its amazing, how can you still be in business, when you steal money from people? you take clients money and you dont even do the job...that has a name...ROBBERY, THIEF, that is not cool Johnny! BROWN SAFE is trying to contact you by the way....you owe them money too... i only care about my money.... pls pay us back!

    DO NOT USE THEM. This company is a scam!! If they say they will return to complete any work, DO…read moreNOT GIVE THEM ANY MONEY, and do not allow them to do anything to your car. We have lodged formal complaints, and filed a report with the police to protect against further harassment and threat issues. My driver side door was hit and wouldn't close. They did a little work the first visit to get the door to close (though not properly, and still hasn't been fully repaired), took only cash payment and would not give a receipt. They were supposed to complete more work including replacing the door check and paint/dent repair, and came two more times only to take more cash. One the second visit when I said I'd rather get an opinion elsewhere they threatened to "put the dents back in". I should have known. They refused to provide receipts of what work was promised and what the money was for. To this day they have refused to do any more repairs and have blamed me for their refusal to finish the repairs after 2+ months. They will not provide any proof they ordered the part they claimed hasn't yet come in after 2+ months. They have come up with multiple excuses for why they won't finish the work. They said the part they ordered (a door check) 8 weeks ago hasn't come in yet, but cannot show me what part they ordered or when they ordered it. They blame my schedule when on three occasions I left work early to meet them, and they still wouldn't do the work. They are extremely unreliable unless they are coming to pick up money. Once they wouldn't come because "it was supposed to rain" -- weather channel had a 10% chance of rain that day, and indeed it did not rain. Once had an appointment for 630, and I got out of work early--I met them at 5 but they said the paint had ruined because it had been sitting too long (even though it was earlier than our original time?!) The most recent time we scheduled an appointment for 3 pm for them to finish the dents and paint. At 245 I called, and he said he would be there at 445. At 5 I called, and he said he was en route. At 6 and again at 7 I called without answer. Later that night he said his battery died and was waiting on AAA, but couldn't explain why he never told me this while I was waiting for him for hours. The stories were similar on other days. I work full time but took time out of my schedule on days they said they would come and they never showed up. I'm expecting lies in response to this review, just like in most communications. I am happy to show anybody who wants the full extent of our communication.

    Crash Champions Collision Repair Plainfield

    Crash Champions Collision Repair Plainfield

    (53 reviews)

    Highly recommended!! Provided great communication from beginning to end, no guessing. Work…read moreperformed was quality standard, the dent repaired they perfectly matched the custom color of my car. Work performed in an efficient and timely manner.. GREAT JOB!!

    I have been a loyal customer of this body shop for more than 10 years. Over the years, I've trusted…read morethem with repairs on three different vehicles and have referred countless friends and family because they consistently did excellent work. (I actually gave them a 5-star review on Yelp many years ago). Unfortunately, my most recent experience with Crash Champions was INCREDIBLY DISAPPOINTING and has completely changed my opinion of the company. After my car was rear-ended, Crash Champions replaced and repainted my rear bumper. When I picked it up, it was immediately obvious that the shade of white on the new bumper did not match the rest of my vehicle. They agreed it needed to be repainted. To make things easier for them, I scheduled the second repair for while I was on vacation. I dropped the car off on a Monday and wasn't scheduled to pick it up until Saturday, giving them an entire week to complete the work and eliminating the need for them to provide a rental car since the insurance claim had already been closed, and this "warranty" repair would be their responsibility. When I returned on Saturday, I had received no communication that my vehicle was finished. I stopped in about 30 minutes before closing, and instead of being greeted professionally, the manager told me he had to come in on his day off to finish my car. As a customer, that wasn't something I should have been made to feel responsible for, especially after giving them a full work week to complete the repair. Even more frustrating, the bumper still doesn't match the rest of the car. The color is still noticeably different, and there are now two small raised imperfections in the bumper that weren't there before. At this point, I am so frustrated with the quality of the work and the overall experience that I don't even want to take it back for a third attempt. I simply wanted my car restored to the condition it was in before an accident that wasn't even my fault. What disappointed me almost as much as the workmanship was the complete lack of customer service. Years ago, this shop made customers feel appreciated. The first time I used them, they even gave me a bouquet of flowers as a thank-you for choosing them. This time, no one reviewed the repairs with me, no one walked me to my vehicle for a final inspection, and there was no sense that they cared whether I was satisfied with the result. It's clear that this company has changed significantly since it was bought out. Based on my experience, the quality of both the repairs and the customer service has declined dramatically. After more than a decade of loyalty and many referrals, I can no longer recommend Crash Champions. I'm left with a repair that is visibly inferior to the condition my car was in before the accident, and that is incredibly disappointing. I will never go back to or recommend them for service. And I will absolutely use my experience to dissuade others from using them in the future. I'm sorry you lost sight of the importance of good work and good customer service. UPDATE: I reached via email (twice, actually) as they requested in response to this review and have yet to hear back. Customer service is clearly not a priority. Beware!

    All Car - auto_detailing - Updated August 2026

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