They were able to take me in last minute while I was at work, since my car was making noises…read more They gave me a ride back to work, while they took care of my car. They treated me fairly and when I asked questions, answered them so I could understand what was going on.

They were fast, friendly and fair. Will be back…read more Got recommended by a friend and had quite a bit of work done. Car went from feeling on its last legs to back in business. Really appreciated the service.

I recommend the shop as they do honest work. I dropped off my car for an inspection and they were…read moreable to do it quickly same day. The prices are reasonable the staff was friendly, they did not try to up charge me for work that I did not need to be done. I'll definitely be going back and recommending to my friends.

I had taken my car to this shop twice before with no issues, but after my most recent experience, I…read morestrongly encourage everyone to get a second opinion. Rey quoted me $1,594.36 for a repair that another shop fixed for just $180. That is clear price gouging. On top of that Joe was very aggressive and attempted to blame me and my wife for the issues he had missed. My first visit was in June last year for an oil change, which was done quickly and without problems. The second visit was in February for a heat issue with coolant leaking under the car. The repair was completed within a day or two. However, after I had already paid, Rey mentioned an additional $200-$300 repair needed for the AC to work properly in the summer. I found it odd that he waited until after payment to bring this up. When I asked questions, he became defensive, repeatedly emphasized how busy they were, and told me not to touch the AC button because if I did I would not be able to turn it back to the heat. He suggested bringing the car back in the summer when I needed the AC. In early May, my wife and I brought the car back to fix the AC issue and address the check engine light so we could pass emissions. We dropped it off around 8 a.m., and it was ready by early afternoon. Before paying, I asked to speak with Rey, who now said there was no AC issue and that the heat and cold were both working fine. When I questioned the inconsistency from February, he again cited having 20-30 cars a day and not remembering details unless noted on the intake sheet. I told him that we had sent a clear email with our requests, but I guess that wasn't properly transferred to him. I asked to check the car together. Rey complained multiple times about being too busy but confirmed the AC and heat worked. I then confirmed with Joe twice that the charges covered the AC repair and check engine light fix before paying. After leaving, I noticed the engine light was still on. When I returned, Joe immediately tried to blame my wife for not communicating the emissions request. I showed him our email, and he agreed to waive the inspection fee and fix it. However, Joe was extremely aggressive, swearing at me and demanding a "yes or no" answer even though I had already agreed to leave the car. After a brief cooldown, I addressed his behavior, and he eventually apologized. The next day, Rey called and quoted $1,594.36 to replace three parts (canister, fuel valve, and pressure sensor) for the P0456 code. I asked Rey if he had done the EVAP smoke test, he confirmed and went on to say that all 3 parts were leaking and all had to be replaced. Skeptical after all the previous issues, I took the car elsewhere. The new mechanic fixed it in about one hour for only $180. He said the problem was a very small, easily fixed issue in the canister, and that Rey had likely not performed an EVAP smoke test and was not truthful about all three parts leaking.

Great staff and service at a fair price, ok waiting room. Friendly and efficient team, good…read morediagnostics too

They used to be good, not sure what happened. I've given this place $5,000 worth of business in the…read morepast few years. I came from having experience with high prices from Midas and was immediately comforted with the down to earth staff and reasonable prices. I appreciate that they will always take my car and look at it to tell me the diagnosis rather quickly. However during 2022-2023 I felt like they overestimated the repairs and charged way too much. I feel like they no longer care about the customers best interest, they will flatly ask a repair cost that's double the cost of the car and act like they don't care if you can't afford it. Everything to them is "necessary". I feel like they aren't real anymore. Also the repair quality itself has gone down as my control arm all of a sudden "failed". I have a 17 year old car that is 150k miles. I am no stranger to getting it repaired. I believe that a car that is taken care of will take care of you. Where I take it matters, and unfortunately I no longer can rationalize taking it here. It's disappointing to spend that much money at a shop and for them not to even remember you. I'm not sure what management is doing but it is not the same shop it was just a few years ago.

I recently went in and filed a claim for my Honda Civic after my airbag got stolen and everything…read morewas completed and repaired so quickly! I received my car the very same day I dropped it off. I barely recognized my own car because they detailed and cleaned so much. Everyone at Advanced Auto Body was kind, considerate, and efficient. They truly went above and beyond for me and my car, I am so grateful for their help during this difficult process. I would recommend their services to anyone.

The Advanced Auto Body team was fantastic. I damaged my rear passenger door, and they repaired it…read moreexpeditiously to look like new. Unlike other body shops, I felt like they targeted only what was broken rather than insisting we needed to do more than necessary because that's just how it works. Because of this, I felt that the price was very fair. Thank you guys for being honest and doing great work!

I drive a Nissan Altima and Eliot's is the only repair shop I go to. I've been a long time customer…read morebecause I trust the diagnostics and quality of repair service I receive every time. Eliot's also offers a loaner car if the repairs are going to take a day or two so I'm not stranded or have to change my plans. (Located near Addison Brown Line stop and Trader Joes). I continue to go to Eliot's for regular oil changes. Mailings provide me with tips and discount coupons. The owner Eliot is a mechanical engineer and takes pride in his & his team's service.

I'm updating my review as this place deserves an extra positive shout out ), Took my car to jiffy…read morelube cause light went on in car indicating an issue with the back tire. Jiffy lube insisted tire was no good and wanted me to buy a new one. Husband suggested I take care to Eliot's for a second opinion. Didn't say a word to Eliot what other place recommended within an hour after I dropped the car off I received a call that my tire was fixed. They took a nail out and put a patch on the tire. Good as new. 29$ charge vs the hundreds I would have paid had I just taken the first recommendation. Eliot and his workers are honest, good people. I have been going there almost a decade and I have only had highly positive experiences. Highly recommend

So, I have a rental car from Hertz I pay $300 weekly for. I broke down due to a bad battery...on…read moreLabor Day holiday. The only repair folks open in the Hertz network were these guys. I FIRST call to confirm they have the battery IN STOCK before I bother to go there. A guy there says he does and that he can have me back on the road in 45 minutes. I go there only to have him tell me he was wrong. He says he'll order one, have it in 30 minutes, and that I'll be on the road in an hour. I sit in their waiting area for THREE hours with no update. I go to ask him what is going on. He says they replaced the battery and billed Hertz, but also found other issues on my electric car...bad tires and bad remote battery. He tells me the noises my car has been making will go away if I get new tires and alignment. He then asks me to return early the next morning for the work, but warns he lied to Hertz telling them only one tire was in stock when he really had both. He asked I keep that lie going to them if they call to ask me. I ask him why the lie and he tells me they were closing early for the holiday, and didn't want to start the tire replacement that late in the day and that if Hertz knew he had both and approved the order, they'd make him do both same day. I oblige, and show up there first thing next morning per his request. He's not there, but his manager is. He tells me his worker misinformed me...and admits he often does this to clients...they have no such tires there. But he can order them, have me on the road in an hour, and promises to post me as I sit in waiting area....for a second day. I wait for an hour and a half with NO updates. I see my car still in their parking lot...they have not touched it still. Now the guy from the day before walks in for his daily shift and sees me. HE then explains the REAL hold up is that Hertz has not yet approved the tire work...despite him telling me the previous day they had. Another lie. Apparently, Hertz was mad at him for jumping the gun and taking the liberty of putting that costly of a battery in the day before into my rental car. I tell them, at this point, I have to leave and come back, because I've wasted too many work hours over the last two days sitting in their waiting room. I then catch the guy from day before jumping in my car and speeding through the lot like a mad man and putting it into their car bay. I then film them removing said battery from the car! I ask what they're doing. Caught, they admit they overcharged Hertz for the day before battery, are taking it back, and putting my old BAD battery back in. This would leave me with a dead car! I tell them I'd like my car and keys back...they refuse. They hold them hostage until I call non-emergency police. Cops show up and agree they cannot do this and demand they release my keys to me. Then a guy claiming to be their "regional corp manager" shows up...and defends all of this without knowing the full TRUE story! I call pep boys corporate from their lot on my phone and leave messages with their phone person promising me I'd get a call back...which I never did. Finally, the Hertz people approve the battery from day prior just to get me out of there, the Pep Boys put it back in a second time, and I tell them I want to leave now. Once again, they hold my car hostage and refuse me access until they change the tires...always goin' for that sale! I was in the location for over FIVE hours in two days, lost work due to this, had to call cops, and was treated like garbage by their workers and "managers." I have this on film and am going to social media with it unless I am immediately offered reimbursement for my time and horrible treatment.

I recently went to Pep Boys because I had a leak in my front passenger tire on my 2023 Ford…read moreMaverick Hybrid. I went to store #0822 located at 7030 S Cicero Avenue Bedford Park, IL 60638. The tracking ID number for the service work is 2237370. When I first approached, the service counter, the individual told me to give me my drivers license in order to get service. He told me that I must give him my drivers license in order for him to serve me. I told him that I was uncomfortable with this. I told the service individual that I would give him my address which I did. I provide the address to my private mailbox which we normally do to protect ourselves from identity theft. When the gentleman came to get my car and drive it back to the service area, he drove my truck at a very high rate of speed. I waited for the tire to get repaired and the same individual took the car and drove off at a very high rate in the opposite direction of where I was. I then went to the counter and asked why is this gentleman joy riding in my truck. I was told that he had to drive around like this to test the TPMS sensor. I told the representative I get my vehicles service all the time and no one has ever driven around my vehicles like this to fix a flat tire or make sure the tire warning light goes off. The representative then told me that I probably take my car to back alley mechanics and they don't do the proper testing. I tried to politely explain to the young representative that we normally only service our vehicles at the new car dealership and that we do not patronize back alley mechanics. The representative continue to insult me, and I told him that Pep Boys will never get customers when they have poor customer service. The representative laughed and said we don't need anything from you. I felt very insulted by this exchange. I did not see the reason the representative was driving my vehicle like a race car. Nor did I understand the logic of the representative that said that this was necessary to test the TPMS tire pressure monitor system like this. When I told the Pep Boys representative that I repair industrial control systems that work with pressure similar to the TPS system the representative simply told me why didn't I fix it myself and laughed. I would not recommend this Pep Boys to anyone because they are very poor customer service.

Greg and the owner are really great! They fix only what is needed, and they don't try to pad the…read morebill. How do I know this? Because I have had the rotars replaced on my brakes done several times on different cars over the years, and this was the least I ever paid. The work was done quickly--I didn't have to leave my car overnight. Everyone at the shop was friendly. I highly recommend them.

I agree Greg is an honest guy who really cares about fixing a customers car right, the first time,…read morehowever I found out he is no longer there as the indian owners let him go a really bad mistake on there part as he worked hard with customers 6 days a week was I am sure under paid for his years of experiance. I remember when he stepped away a few years ago and the place became a dive rip off joint you would want to stay away from, which I did. I was happy Greg came back again but now he is gone and I am never ever going to set foot in that place again. I remember a few months ago asking Greg about getting a Transmission Flush done, he told me they had no machine to do that work, properly, ya know I would have not had a clue it takes a special machine to do that job right, Greg explained it clearly to me, I thought about it later and he could have ripped me off I would have not known the difference. But he is not that kind of a guy & thats why I will miss him and the service he provided my family on our cars. I saw an add a few days after my last visit & it said transflush, I called him about what I read, again he said the shop has no machine to do it right. I wonder what else this shop should have to complete a job right but doesn't. I would say to others who need work done Do Not Trust this Place now ! they will rip you off big time, you won't even know they ripped you off without Greg there to over see the work done.