If I'm able to leave zero star I would had! I went to this place of business to ask about a cover that had a lock for my scooter, (it has a push button start) "Joey" showed me on his computer a nice box and he said he will put a lock on it. He charged me $299.00, $175.00 for the "custom" cover and $110.00 for labor plus tax. After a year later due to a problem with "Joey and his Son" making excuses as to not having the part in and that I tried to dispute the charge (in which made Joey very upset). Joey told me to "come back next week" and he will put the cover and lock on. Today (04/22/2026) he put it on my bike holding it on with tie wraps, it didn't even look like the picture he showed me on his computer! Anyone can remove the box, I really thought this place of business is all about Security and a Locksmith?! I have second thoughts with the type of contraption I was left with! Here are some pictures, I'm sure no one would think this type of service is worth $299.00! I will not ever be going back and I'm done doing any type of business with this Company ever again as they are not representing as an honest business and I hope that no one else gets treated the way I have and taking my money. read more

See all

I went to get a key for my Honda. Paid more than if I had gone to the dealer. The key had the buttons where I had to use my fingernail to push way down on the button. I went back and said the buttons were farther down than the original. He said, if so, I had an off market key. This was the original key that came with the car when it was new and no it wasn't off key (Lie #2). Lie #1 was when he couldn't find a record of my having bought the key with him. When I went back the second time, I showed him my record of paying him. Now this time, he said if I wanted the buttons to be up where I could just press on them, I should buy a different type of key fob. Which, foolish me did which cost more of course. So after spending a total of a ittle more than $700, I received a key I could work with. Also, I was at this place for a long time as it wasn't put together right. The person had to take it apart redo the inside and reglue. I should have walked out the first time and needless to say, I will never go back to this place. Maybe because I'm a woman and not of the right ethnicity and of course gender, I got taken. So buyer beware is why I'm writing this. The young man was courteous and did whatever he could to make my key right. He really should go work for someone else. read more

My fiance went to the Allcity shop to ask the father Kelly if he could change out 4 locks and a gate with new knobs and deadbolts. Joey jumped up and said "Ill be right there". Charged my fiance $8106.00 which is elderly financial exploitation! We are disputing this CC charge. THESE GUYS ARE THIEVES!!! WARNING DO NOT USE THEM!!!!!! read more

All City Locksmith - This is the bill from Joey for 4 locks and a gate change out for $8106.00. RIPOFF!!!! - Keys & Locksmiths Near Me - Las Vegas, Nevada

be aware of this locksmith!!!!! he charged my grandmother's card for thousands of dollars to change a couple of locks ok her home. he is a scammer and targets elderly people. read more

Failed to provide a written quote for simple key lock changes in my new home, then charged me $3,800 for 6 new locks + 4 keys. All we asked for was for him to change the locks...he said that he adjusted the doors (not that we can tell), then said he would follow me to the bank when my bank debit card would only allow me to withdraw $1,000 during one 24 hour period (I got the bank to give me a one-time ability to pay the full amount). He claimed to be a friend of our realtor (who we really like), so I did not wish to create a scene. He stood there and held out his payment device until I finally gave him a $100 tip just to leave. In my opinion, he is a capable locksmith, but a poor quality human being, who prays on older people. I will never trust him again. read more

Great customer service great prices! Joey was very thorough with everything he did ! Went above and beyond to make sure my car key was programmed read more

I ordered an extra car remote, and guess what? He charged me more than a dealership and was even not able to program my car. Because my car was blocked programmed. I understood that, but he charged me the programmed fee. He said he spent two coins? to connect the machine to my car, so no matter what, he said he had to charge the fee. Ok, I got it. But if he would mentioned it before about there would be the chance that my car might not be able to programmed, i would've just gone to the dealership right away. So I paid the full pay of the remote key and programmed fee, and I still had to go to the dealership for programming and pay $220 additionally. Total I ended up paying more than $800 for the one car extra remote key. Ah! I gave him the tips more than $50, and he didn't even call me when my key was ready. I waited more than a week. Never called me or texted me. I had to call this store and make sure my key is ready to pick up. It was terrible experience. read more

Update: we had all three door knobs and deadbolts removed that AllCity installed as he had the keys to our house and was threatening to us on the phone. We called another Locksmith to come out and they were appalled with the work done and could not believe we were charged $3,725.00 for the work. They only charged us @400 and spent much more time fixing the hole left and replaced every knob and deadbolt. Here are both receipts for the same work!!!! Do not use All City, he is a scam artist and we are giving him the opportunity now to either give us our money back (we have all his so called high tech knobs-will give them back) or we will get every news station to make sure this happens to no one else. He claims he has a special patent on locks. We called the maker of the locks too. read more

See all

I walked in looking to get a quotation for a duplicate laser cut key and transponder coding, and somehow I left feeling lectured and minimized. If I wanted a lesson on how competitors and my previous experiences were invalid, well, I'd be in the right place. But I wasn't. I simply wanted a quotation. Also, talk about customer service. Immediately upon asking for the quote, I was asked to use my phone to call their son for the price. What a great start to the customer journey and making your customers' lives easier. What a helluva experience, and steering clear of this shop. P.s. Beware, they'll be quick to tell you how long they've been in business! From the mother to the son--it seems that authoritative and respect-seeking behavior didn't skip a generation. read more

They took complete advantage of our senior client, charging him over $8000 (you read that right) for a rekey on a resale home...4 doors and a gate! We will be telling everyone we know about this including the better Business Bureau and the Fraud Division for the FBI and Metro and the state Contractors Board. read more

I was quoted one price and charged over double, Joey did not clean up his mess or even attempt. The service was horrible, he caused damage to my personal property and did not even attempt To make it right. I will never use this company again, it is a big rip-off. It is not even worth one star! read more

Of course I wanted to have a top quality lock, I needed some keys copied and they copied them quickly cheaply and efficiently. They're very pleasant to work with. They can do car keys I just had a house key. Other locksmiths wouldn't give me the time of day. They have a nice storefront right off of Fort Apache easy to find. I highly recommend that you consider these guys for any of your lock needs they can 7come to your car or house or for more efficiently if you bring a lock to them they can fix it there. I had some key blanks which we're trying to Fancy and they cut these keys for me where Home Depot and the other locksmiths would not consider it. read more

Wouldnt give an estimate till the work was done ontop of a 125.00 service call. Doesn't take credit cards because they know you cant disput a charge if you pay by Venmo. Rip off artists. Be warned!! read more

Not recommend at all, quote one price but charged $40 more when we bring in the safe. And after pick the lock stilling saying need to drill, but the safe actually opened before he drill it, totally rip off and not honest. read more

I needed an unusual key made from an 1800's Fire station and they were able to make it and the key works great. Thanks

Great and friendly service in a timely manner, I needed something done quick and they were there for me super quick. Hit them up for all your locksmith needs! Great local business to support with awesome people Edit: the people with all the negative reviews strangely seem similar, hmmm not sus at all. Cause in several experiences this place has been legit read more

These guys are crooks. Charged me over 1000 for a single deadbolt. Never were willing to tell me in advance what it would cost. My fault for trusting that they were not crooks based on a referral. Do not waste your time with these guys. Bad news read more

Try someone else ... very expensive. If you live in a nicer area they charge you more. Not very friendly either.

The guy quoted me one price than when he came out it was 5 times the amount. I threatened to call the police. Scammer

I called and asked for the price and was told $15service charge plus $59 for my bedroom door to unlock. The technician arrived I confirmed the price again and he told me yes and if he has to do something more than normal then the price is $139 of which I said ok as long as he informed me so before so I know. He agreed. Few minutes later he said he has to get other tools. When he cam back he had his girlfriend with him without asking my permission. I told him she can't stay. She left. He had the door unlocked and charged me $139 of which I told him that was not what I was told and agreed to pay. He argued with me. I ended up paid more than what I was told. When he left my house he called me a bitch. I would not recommend this company to anyone to anyone. This is how they treat their customers? read more

Very nice guy showed up on time. Was a difficult job but he never gave up. I would recommend this company.

AVOID THIS LOCKSMITH AT ALL COSTS. Just tries to take advantage of people and charge them 2-3 times more than any other business in town and even more than the dealership. Also extremely unprofessional and rude. Biggest regret was going here!! read more

I have only come for key copies and I've always found the older gentleman friendly and efficient. I have never had a key copy not work. I started going to them because I was tired of the terrible copies that Lowe's and Home Depot were cutting. Every copy here has fit perfectly. read more

Great service. Recommend if in need of a locksmith. 24 hour service was awesome. Highly recommend in summerlin area.

Please do not take advantage of consumers who are in dire need of your service. Especially in this Pandemic. I was charged $300++ for changing out 1 small keylock. I called All City cuz I was in a rush. All they did was drill out the old lock and install a new one. My bad too, as I did not confirm an estimate/quote. But again, what I was expecting to be a less than a $100 service, turned out to be a rip-off. Avoid this locksmith service!!!! read more

Fast service! They arrived quickly and got straight to work. I was with my brother and we called these guys and they were polite on the phone and in person. The price was totally reasonable. Thanks again! read more

I've been bent by other locksmiths in the valley. These guys are no nonsense. Prompt and did as promised. Don't need more than that.

For the life of me I couldn't find anywhere to make a copy of my mail key for me because it's difficult to find. Luckily Abraham came to my rescue ! He made it work ! Thank you ! read more

BEWARE WARNING this company " Joey " is a complete crook ! He came to open one lock and proceeded to tell us the keypad is old and needs to be replaced and went around the 5 doors and told us two other dead bolts need to be replaced " for security reasons" He quoted $400 each dead bolt which seemed very high but I agreed. Upon my return, he presents a bill for $3,879.79 ??? He said he replaced 4 dead bolts and rekeyed two cylinders.. a total of 6... we only have 5 doors. He charged my credit card $3,879! I called and emailed " Joey" numerous times. I finally called another locksmith who installed one new dead bolt... apparently AllCity only replaced ONE (1) dead bolt and rekeyed the other locks... he lied and charged me for 3 dead bolts... and then charged $49 each for two keys ?? The invoice was hand written which was indecipherable. I did dispute the charge to my credit card company but Allcity is stating no return no refunds. I have filed suit in small claims court, reported LV Elder abuse, Yelp post, and calling all realtors in our neighborhood and warn them of this crook. One realtor I talked to recognized the name and agreed she had a bad experience with him and he was very rude to her. BTW, the replacement locksmith charged less than $600 for the 5 doors... $600 vs $3900 ... Allcity is a total rip off !!!! read more

All City Locksmith - Keys & Locksmiths Near Me - Las Vegas, Nevada

All City Locksmith was great. Third time using them for our locksmith needs. Joey is always accommodating and took the time to explain the different options they offered when securing our new home. Refreshing as other Locksmiths in the past try to sell me everything under the sun. Joey listened to our requests and made it happen. Very satisfied and will be back. read more

I have a habit of locking myself out of my car, unfortunately. Luckily for me, I stumbled upon All City Locksmith and I'll never use another service again! Friendly, prompt, and fair... All City Locksmith is the best in Las Vegas! Thank you All City read more

Really happy I found this place! My little sister locked us out of our house & I was freaking out! I'm so glad I found this place! Thank you again for getting me back into my house! read more

Please find another lock and key shop to go to. I needed a new key as my fob stopped working to lock/unlock my car. We had to wait an hour for the son to show up and help us, who we had talked to on the phone and was very abrupt and pushy. During this time the dad had opened up my fob and tried another battery - I was told that the whole fob was no good and I needed another one. He also said that he would re-cut my original key because the ridges were getting very dull. This way I would have a spare key, too, which the dealer would not do for me. They quoted something like $320. I called The dealer while all this was going on and was quoted $280. Ok, whatever, I'll help a mom and pop shop.... the key took a week and a half to come in and I had to call to inquire - they never called me. Also not very accommodating to when I can pick it up - they have short hours of operation. Finally I go pick up my new key two weeks later.... the guy goes out to my car and after 10 mins of fiddling with it he tells me that there is an error with my computer and the key won't work. Best possible scenario is I use the new key fob to open doors and old one to drive car. WHAT?! Oh. Hell. No. When I say that is not what I paid for he got loud, abrupt, and argumentative. I asked to just cancel the transaction and he said no, he had already paid for the key and spent time to do the programming. It's not my fault his diagnoses was wrong!! This new key was supposed to fix my problem and give me a spare key. He did try one more thing which worked, he took the chip out of the new key fob and put it in my old fob. It works, but there is still an "error with my computer" or he didn't diagnose it properly and it was a bad chip? Not sure. The extra key I was promised does not work either. All in all, I got what I wanted but there are so many questions left unanswered and not all of the things he promised were given, there was poor customer service, and I left feeling like my car is Jimmy rigged. Please go somewhere else. read more

Thank for helping me out with my rental house in Summerlin area, I needed to change out the hardware and keys when the tenants left and all city locksmith did a great job. I do recommend using there services. Thanks again. read more

"I needed some keys so I stopped at this place on my way home. The gentlemen inside hooked me up and took care of a couple keys I needed copied. I was in and out within 15 min. Great service. read more

My purse got stolen when I was out the other night and unfortunately my house keys were in it and I needed new keys ASAP. I called all city locksmith and got it taken care of super fast. The staff was very friendly and helpful! So happy I chose them! read more

Needed some keys made. All city Locksmith took care of me and had me out the door in 15 mins. The owner behind the counter was super helpful and sweet. Recommend read more

Avoid at all costs. I was quoted around $275 for a part that needed to be changed. Total came out to $1200! This is a total scam and the prey of people who are desperate for a service. Another locksmith came out for a next door business and told me I should have got charged no more than $500 for the service and parts. On top of all that I called to dispute the amount after learning the more appropriate price he threatens to write 50 bad reviews for my business without ever using my business at all read more

Very disappointed with the service.They dont know what the good customer service is... Lazy sales person inside the store with very bad English was rude and not helpful with my problem.He told me that he cannot help me with simple lock problem cause his son is in the gym. Seriously? In the middle of business hours..?...)))) This place is a joke.) read more

This is a bad review is due to the fact that one of my elderly friends has been greatly taken advantage by the owner of this company. she went into a shop to have three keys made! He told her about a whole bunch of stuff about the crime rate and how her home and her could be in danger to scare her into an up sale.. she ended up buying new locks for house. This is not where the problem lies.$400 she was told for the install, he came out to do the install was there for approximately two hours change seven locks didn't reinforce the jams or do any of the things that he was saying just installed locks and then billed her for 13 hours of labor at $400 an hour! Ran her debt card for over $5,000!! Her family thought it was a mistake and went to the shop to have this corrected.. he said there had not been a mistake and that was his charges! How someone could do this to an elderly lady on a fixed income or anyone in general is a horrible greedy person! So take this as a warning if you go to the shop you very well may be taken advantage of by someone who doesn't care about others read more

All City Locksmith - All City locksmith is a rip-off and takes advantage of elderly people - Keys & Locksmiths Near Me - Las Vegas, Nevada