I hired this company back in 2014. AJ is very nice, friendly, all the good things about him I could…read moresay he is a great agent to work with because I never had any problems with him or tenant(s). However, there were several works had to been done around the house ... such as banister and ceiling. I completely understand he is not reliable on lousy jobs because he is not the handyman, but the works were done under his company name though. The banister was falling apart within eight months because the lousy handyman only put tiny nails on the rails and didn't hold them nicely. The ceiling even worse! Pretty much like instant work with bad job performance (I would like to say it that way) The tenant renew the lease for the third time, but AJ resigned because of the minimum rent requirement in his company (above $1.000/ month while mine was below that price); therefore, I switched to ReMax company. One thing I really upset that AJ should have show pictures were taken when the tenant(s) moved in to the property and pass them along to the new agent. The tenant(s) had completely destroyed my property. The walls were full with kids drawing using crayon because they have a little girl. There was a case leaking from the second floor, not sure when that happen, but it had damaged the ceiling in the first floor, left with heavy stain, and that particular ceiling came off from the top. The tenant completely broke those kitchen drawers, not sure why they did that for, but it happened. The carpet was destroyed, and two cleaning companies told me that they won't able to clean those stains, therefore, I have to replace the whole carpet. This incident had never been reported nor fixed while they lived there, and this is not normal wear and tear's case. If AJ had regularly checking on my property, he would have reported to me about the condition of the property, but he didn't. AJ also lacked of getting tenant's information before they renewed the lease and they didn't pay the rent for five months and we had to fill the eviction at the end. Before the tenant decided not to pay a single dime, I had been told by the HOA and neighbour that there were heavy people walked in and out in my property; some of them came and left, but some of them even lived there for month or two. Being nice and great person has nothing to do with the work's performance though, and I hope this review would help both parts, landlord seekers and property manager.

Personal Source Property Management (PSPM) cares. If you are looking for a home in the Atlanta…read moreMetro Area, PSPM can assist you. I had experienced a horrible break in last year while experiencing a high-risk pregnancy and my former landlord did not let me out of my lease even after being instructed to by DeKalb County Police. They took me to court for nonpayment which became an eviction on my credit report. Although, I had the police report and several photos, many landlords didn't listen to me. But PSPM DID! Their owner, Antoine Johnson, worked directly with me using effective communication. He told me that could work with me and he kept his word. As for the properties. They are good. You can see the care the team puts into getting the job done. I would highly recommend Personal Source Property Management to anyone looking to start again without fear of your past holding you back or fear of starting your future alone. They truly care and are willing to assist you. Thank AJ for seeing a need and filling it. Bella Grace

It's a long over due review for Bruce and his team - for helping me assess and sell a property in…read moreAugust 2023. I had a rental property that was poorly managed and was being up-charged for repairs due to the negligence of the property manager. I reached out to Bruce to help me assess the situation - whether I should pay for the fee, whether to move to another property manager or sell the property. Bruce recommended selling and helped me market and sell in a short amount of time. He and his team were efficient and demonstrated a high level of integrity throughout the process. I would highly recommend the team and will use their service again in the Atlanta area.

Sold our home is few days with multiple offers. My family can now relocate to new home in Sandy…read moreSprings realtor help find. Great service!

I was hesitant about using a property management company for various reasons. This was my first…read moretime working with one here in Georgia, and I wasn't sure it would be worth it. But after my experience, I'm really glad I made the move to Rent Appeal. Communication has been great, everything has been handled professionally, and it's taken a real weight off my shoulders as a landlord. I'm now looking into having them manage my other rental properties as well. I hope after great reviews like this and more people go to them, they will still maintain the same quality and standards in what is getting them there. I will be sad if standards and quality decrease over time.

Rent Appeal has consistently provided the best customer service and expertise with my rental…read more Highly recommend!

Adrian is great to work with. It's been since 2010 that I have entrusted the care of my home to…read moreFlackwell Property Management. Our relationship has been via email and phone since I'm out of state, and if there is an issue that arises, I'm informed promptly. I have not had a problem with tenants or property management. All the details are handled by Adrian and his team, which is a great relief for me. Having Adrian as my property manager is a great decision. I would highly recommend Flackwell Property Management.

We had to leave our property in the middle of a kitchen renovation to move across the country. We…read moreare so thankful that we have Adrian taking care of our investment and handling the details that would have been impossible for us from such a distance. He finished up the reno and rented our house for us quickly and painlessly AND we are renting our home for more than we had originally planned. He found fabulous tenants and he handles everything on that end without a hitch. His fees are so reasonable. We HIGHLY recommend doing business with Flackwell Property Management.

"Working with Ashton Ballard to manage our long-distance move from Massachusetts to Georgia was an…read moreabsolute dream. Before we even made the move, Ashton spent time on the phone helping us narrow down neighborhoods and align our search with our top priorities. When it came to viewing homes, she was direct, honest, and incredibly knowledgeable. Coming from the Northeast, we were totally unfamiliar with local structural nuances like stucco exteriors, but Ashton proactively pointed out exactly what to look for. Her expertise didn't stop at finding the house, either--she connected us with fantastic local vendors, including a great mortgage broker, cleaners, electricians, and engineers for a retaining wall project. Her guidance on crafting a competitive offer got us the home we loved, and the entire paperwork and closing process was seamless and efficient. We were genuinely amazed at how effortless buying a home from 1,000 miles away could be. If you are relocating or buying locally, you could not ask for a better advocate than Ashton!"

Can't say enough about Ashton Ernst and her amazing real estate team! Ashton overdelivered above…read moreand beyond all expectations! Ashton and her team marketed our home so well we sold in record time and well above our asking price. The Justin Landis Real Estate Team helped with staging, minor repair connections, movers, and answered every question or request with minutes it seemed. Ashton was at our closing which also went smooth and quick. Highly recommend this team to anyone trying to sell a home.

Linda was a great property manager, and I had no issues with RMS for five years--until I dealt with…read morea nightmare tenant. After the tenant moved out, RMS withheld a security deposit I was entitled to, citing "anticipated utility charges and legal fees." Nearly two months later, the funds still have not been released, and RMS has provided no clear timeline or meaningful communication. This delay is unreasonable and unlawful, as funds cannot be withheld due to internal financing issues. Despite our long business relationship, they have left me completely in the dark and have provided no flexibility or communication on what should be a cut a dry issue.

As an out of state investor I used the RMS team for about 4 years. At first they started out great…read moreuntil the repairs started and i seen their true colors. They only use " licensed contractors ", which I believe with no confirmation, that the company they send out is part of there team. The company they used is nowhere to be found on the internet, over charge for simple repairs, and coincidentally other issues come up after they left. My particular property manager did not have my best interest as an investor but rather as a charity case for the tenants. I am in the business to make money and provide great housing for people. She was always argumentative about repairs some of which I declined and were tenant repairs. Things got worse when I decided to sell the property, which they would evidently lose money from monthly, and they instantly demanded all these fees. I would not use them again for managing any property of mine and would not recommend any investor use them as well.

Supervisor Technician (Charles) is phenomenal and very informative. I had a couple of maintenance…read morerequests during my move in orientation and he handled them immediately by resolving it himself. The home is equipped with additional features like a resident app to control door locks, HVAC, maintenance requests, rent payments; very convenient. The rent includes Water, Trash, Sewer & Spectrum. I scored my experience 3 stars bc I am spammed with a survey request for every single thing possible. The move in process was simple but overwhelming with so many texts and emails. It was impossible to keep up. The home was inspected for cleanliness prior to my move in but had drink/ food splatters on the baseboards and walls from previous tenants. The paint job was incredibly sloppy and unprofessional. It is obvious that they hire cheap/unlicensed contractors to clean and paint. ​

DO NOT RENT!!! 738 Brighton Ln. Garland, TX 75043. You will be very disappointed. The home has…read morefoundation problems. The windows are so old, and the air seeps out every which way you can imagine. Winter months light bill maybe $150.00 due to poor house maintenance your light bill will be $600 in the summer months. The roof is falling, the fence is rotting and falling apart. There are cracks throughout the entire house. This leasing company is horrible. They take your money you can NEVER get a hold of anyone with authority. Every time you call you must speak to a call rep that barley speaks English. When it comes to repairs on the home, they send out 3rd party contractors to put bandages on major issues. Every single 3rd party contractor that came to the house stated that the leasing company "Invitation Homes," are cheap and my repairs are just that. The front bathroom is filled with mold. They take your money and the repairs are subpar at best. I have chosen to leave the home due to improper treatment as well as the decline of the home. They will just go in and paint and make it look pretty, only to scam another family to move into a home that has mold and foundation issues. They knew that the home has foundation issues and neglected the home as you can see where the walls are breaking apart with the mesh behind the paint. Again just proof of the subpar repairs. I would give this company no stars if I could as I feel like they are just a money hungry company and don't truly care about the tennants and the conditions they provide to live in. My story is just one of thousands of similar experiences: add-on fees, bogus charges levied against security deposits, poor living conditions, and no real recourse for renters. Even after losing a recent FTC class action lawsuit, this company continues its fraudulent practices, relying on renters being too busy or powerless to challenge them. Don't be fooled by their social media response- they'll "look into it" to save face on social media and then do nothing about it.

Thank God this place has New Owners. They've already made massive improvements. A rare find to have…read morea company like them to take on such a huge undertaking like East Ponce Village. Their motto is Believe in More. They believe in improving the lives of the people that live there and work there.. God Bless them.

Please read the photo below. It will show you just how much these property managers care about…read moreanybody. I do know the fallen tree law but who wants to wait for something to happen when you've already been advised of the problem. Shame on you!!!

This lady is plus real Very professional…read more Knows her business Very respectful and kind Excellent in her field Works well with you even if there's a problem She is The Problem Solver She's great!!

If you're in the market for a new home and are looking for an agent who will give you dedication,…read moredevotion, and care, every prospective home owner needs, Candice is the agent for you. She walked me through the process step by step and helped make my home buying experience one I will never forget. Her professionalism and personal touch led to me finding the home I always wanted and dreamed of. I'm forever indebted her. I would recommend Candice's services in a heartbeat.