For normal appts the techs and vet are friendly, however in an emergency they refuse you care. Get…read moreestablished elsewhere. My first two calls to Kapaa Animal Clinic around 230pm, the woman told me to give my dog Gatorade and that she would talk to the vet and call me back. She said my dog was having common symptoms of eating / drinking something bad and that she'd proably be fine. Her tone and sighs over the phone gave me the impression i was over reacting to common bloody stool issues and i backed down my panic. I trusted her to call me back. I called again an hour later, she had not talked to the vet but she said would right away. Agan, no call back and they closed for the day at 6pm when i called again. I tried to call the emergency line multiple times. I had hope that based on her experience that the woman was correct, that my dog was having a normal stomach problem and could hang on til morning. At 2 am i finally got an answer to come in. But my sweetie died at 2:30am of dehydration. She needed fluids... She most likely could have been saved. They charged me $200 to hand me my dog in a paper bag 2 weeks later. I will never forgive myself for trusting that woman to call me and for trusting that my dog was having common symptoms and would be ok. She gave me her MEDICAL OPINION AND ADVICE THAT LET ME DOG DIE. I was only apolozed to by others when I went to them asking for answers. I was told theyd speak to management about the issue. I was given no follow up from management. I asked again, why didnt she call me back? Why didnt this woman lose her job? Why could no one explain her careless, dismissive behavior? My best friend is dead at 7 years old and she could have been saved. They did not fire her or have her apologize to me. They paid her to let my dog die. They continue to pay her to give us false information and to not call us back while our pets suffer. She will be paid to let your pets die on her watch too. This isn't just about her negligence, but about how the management is responding (by not responding all) not even offering to creamte my girl that died due to their negligence. It is also about how they are probaly treating and overworking their own employees to a point where they are butnt out- forgetting or choosing to not call back a patient that's been bleeding for hours. Why did I not get a call from management or the nelgigent person? Why have I told this story to multiple people in the community and they have replied with their own story of negligence at this facility and they drive double the time to any other vet on island? Why is my dog dead? Why was I so trusting? Why did I let her tone manipulate how to handle my dogs care? I blame them- yes but I also blame myself for trusting the people I have given thousands of dollars to that do this for a living. I am not sure how long I will mourn the tragic and preventative loss of my best friend. I have lost my pets before and been sad but never due to veterinarian negligence. The one place who is supposed to care as much as you and be able to take action when needed. Update: It has been one month since the Kapaa animal clinic neglectfully my killed my dog, no calls from management, no consequences for the women that lied to me and refused my dog care. She still has her job. They DO NOT CARE. I was an established patient and they refused me emergency care during buisness hours and didn't answer the emergency line. Since telling my story, many people have had the same thing happen there. Just the week before, a woman's dog bled out in their waiting room while they refused to bring them back for fluids. This is unacceptable. Please establish your pets at ANY other vet on the island as this one will let your pet die in an emergency.

We had a great experience with the Kapa'a Animal Clinic. They are kind, honest, thorough, and…read morereasonably priced. They took great care of us and our injured cat. I would recommend!

I've been taking my animals to ahana for years, always excellent service and very sweet staff…read more Never felt like they were ripping me off. In fact they did a surgery on my dog to remove fatty tissue lumps, for 3/4 of the price some vets in Lihue were asking. Our family loves Dr. Ahana's office.

Dr Anya made a house call to check out my Suzy Q. spent a lot of time with her and me.,…read morephysical exam, diet advice, medicines, etc. She even gave me some diet advice, but I'm not gonna give up my Ben & Jerry's Chocolate Fudge Brownie! She is affiliated with Pawrific Pet Care (Desiree Hoover) in Princeville Center

I had a virtual consult with Anya for a pet communication session. From the beginning of the…read moresession, it seemed like she was picking up someone's else energy. She asked me if anyone was suicidal and I told her maybe it was my crazy/violent neighbor who lives downstairs. I told her my blind dog had a fall and was still recovering. She said my dog's accident was not an accident and my dog intentionally tried to kill himself and was ready to end his life now. I had sent her his health history and photos. She said she read the health history I sent her but I spent a portion of the call repeating the information I had already sent her. After the session, I made several vet appointments and they could not find anything that would be causing him the kind of pain Anya said he was in. I decided to schedule with an animal communicator that my friend has used for years and the session was completely different and my dog was not trying to end his life. This person shared things with me that confirmed she was communicating with my dog. I regret wasting the money to meet with Anya because she was not connecting with my dog and gave me inaccurate information. Then I spent hundreds of dollars taking my dog to the vet based on the information she provided. Luckily, I did not end my dog's life based on the information from my session with Anya.

Dr Basko is a one of a kind Doctor of Veterinary medicine…read more 1. he cares, he takes the time to educate people on how to feed, care for and nourish their animal companions. 2. he is holistic; an ounce of prevention is worth a pound of cure, right? There is no doctor out there more focused on preventing disease. 3. he is educated, Dr Basko is educated in "eastern and western medicine" In addition to his practice he has provided free information in the form of a radio show for years, maybe decades. If you need someone to help you care for your animal friends, Dr Basko is the guy. Not many like him, he's a treasure. Love you Doc.

Hi is Dr. Basko still in business? I have been calling but get disconnected with every call.read more

I'd like to say thank you for being so welcoming and accepting when I called to make an emergency…read moreappointment for my little girl. She had been having severe issues for the past week so when I called, they welcomed her the next morning for an appointment. We came with the needed paperwork and they took her in. They gave her the necessary tests like blood, poop, physical, x-ray, etc. They were spot on with the medications, as she was almost cured that night! They are great with communicating and follow ups with test results. I already knew vets are expensive so I wasn't surprised at costs. The xray results were sure expensive though. Their business is very clean. Glad these people are here for our animals!

I'm not going to go into the relationship with this clinic historically which is challenging…read morebecause of the AQS release process. I have been bringing Oscar here since 2018. I researched getting Oscar neutered here. He's doing fine and everything looks great. He's going to live to be a grand old age.

Wonderful people and very compassionate, even if you have a sh*tten. Doctor is very straight and to…read morethe point and vet techs are always around to help put you at ease. Very VERY knowledgeable and fantastic at explaining everything. My cat had a respiratory infection and we were seen immediately (which is definitely not the norm) and were in and out in thirty minutes. I appreciate what they did for me would recommend them to everyone I know!!! Thank you for your kindness everyone!!!

Dr. Haas saved my 8 lb. baby Shorkie's life! My husband and I forever grateful, thankful, and…read morepraise God he answered his phone for us in an emergency when no one else would. Our baby would've died if Dr. Haas didn't rush to his office for us at night and perform surgery. I can't even think about what we would've done without him! I can't express in words how appreciative we are or how much we love Lihue Vet & Dr. Haas. We can not recommend highly enough and we could never repay him and the staff for their kindness, response to our emergency, patience, care, and help. Our little pup got attacked and dragged away on the beach by a wild pig hunting dog from the homeless camp. She was torn in half and we were traumatized. If Dr. Haas didn't agree to meet us and perform emergency surgery late night, our baby wouldn't be here. She got 28 staples and survived only because of Dr. Haas & his assistant Kaleo who thankfully still happened to be closing up at 8pm at night. EVERY single one of the Lihue Veterinary staff that we worked with - Lisa, Lynne, & Kaleo - were ALL amazing. We would say they all deserve a raise, but they're all the most amazing family who work together. We are forever indebted to them. Our bill was also 1/3 of what it would have been at home on Oahu so we brainstorming ways to to take care of these wonderful people or donate to the clinic when we settle in back at home. They are the most caring and AMAZING VETS ON KAUAI! Dr. Haas is truly our hero.

Kauai Vet clinic is the best vet clinic hands down! My wife & I are Kaua'i born and raised Native…read moreHawaiians with our now 102lb American Pitbull named Fatboy. Our ohana went to many clinics on island but none could top this clinic. We first trusted Kauai vet a few months ago with our 12yo old lady Brindle/Blue pitbull named Fatgirl, this clinic provided the most reliable and optimal care for our fatgirl who was going through a rough time dealing with the symptoms of her cancer. They helped us put fatgirl to rest and took very good care of us giving us MANY options, treating us with aloha, patience and compassion. Kauai vet clinic doctors AND staff took very good of our old lady and just met our Fatboy for the first time yesterday with the same care and attention. Their emergency fee is also a lot cheaper than most clinics. We will continue to trust kauai vet as they've been really good to us and our fur babies. Special mahalo to our Fatboy's Dr. Bethany, tech. Rebecca and front office Aulana that treat us like ohana. Mahalo nui!!!

The Staff, Dr. Mike, and Dr. Pulawa made a sad end of life path for our 19 year old cat Bunny…read morebearable. Such sadness that they shared with us in grief and celebration of her amazing life. Their effort in helping us keep her comfortable to the end of her journey was more than we expected. Thank you

This is my puppies paw! I took her for a quick check up to schedule her to be spayed and this new…read morevet just grabbed her and started hacking her nails to bits without even consulting me. Both paws are bleeding. He then blamed me for holding her wrong. I said we are leaving immediately and his only response was "you still have a bill to pay". She has been to the groomer within the last 4 weeks and did perfectly. The vet chopped all her nails past the quick before I knew what was happening. If they can't manage a simple nail trim (that wasn't needed) I would never trust them with anything else! She is also now traumatized so going to a new vet or the groomer could be a future issue. Gave me a bill for $150. Dr James E Robertson. I guess he is new here from Arizona.

I wish I could leave one star. I went in to this place with my cat who had a swollen anus and was…read moredripping odd liquids out, and I told them everything that was going on with him. They took him in the back for about 10 minutes and they came out saying he was totally fine and they didn't know what was wrong with him besides his butt was definitely swollen, they gave me meds and told me to give them to him for 8 days and he'd be fine he was just in pain, charged me $200 and he died this morning it has been the 7th day. I don't know what to do.

Marley had an eye issue right before the clinic closed for the 4th of July holiday but Penny was…read moreable to squeeze him in. Rushed him over and he was seen within minutes...eye was examined and medication prescribed for 7 days. Went back fro a recheck the following week and Dr. Nishimoto did a thorough check to be sure that his eye was completely healed...which it was, thank goodness Dr. Nishimoto has been my vet for decades and he & his staff have always provided excellent care for all of my fur babies...VERY GRATEFUL & APPRECIATIVE for all that they do

Dr Craig and Dr Christine have always been very accommodating and helpful with all my pets I bring…read morethere. Dr Christine was so compassionate and helpful when I had to put my elderly dog down. I think they are top notch and will always bring my animals there. I'm happy they are located in Kalaheo too. Go cougs!