For normal appts the techs and vet are friendly, however in an emergency they refuse you care. Get…read moreestablished elsewhere. My first two calls to Kapaa Animal Clinic around 230pm, the woman told me to give my dog Gatorade and that she would talk to the vet and call me back. She said my dog was having common symptoms of eating / drinking something bad and that she'd proably be fine. Her tone and sighs over the phone gave me the impression i was over reacting to common bloody stool issues and i backed down my panic. I trusted her to call me back. I called again an hour later, she had not talked to the vet but she said would right away. Agan, no call back and they closed for the day at 6pm when i called again. I tried to call the emergency line multiple times. I had hope that based on her experience that the woman was correct, that my dog was having a normal stomach problem and could hang on til morning. At 2 am i finally got an answer to come in. But my sweetie died at 2:30am of dehydration. She needed fluids... She most likely could have been saved. They charged me $200 to hand me my dog in a paper bag 2 weeks later. I will never forgive myself for trusting that woman to call me and for trusting that my dog was having common symptoms and would be ok. She gave me her MEDICAL OPINION AND ADVICE THAT LET ME DOG DIE. I was only apolozed to by others when I went to them asking for answers. I was told theyd speak to management about the issue. I was given no follow up from management. I asked again, why didnt she call me back? Why didnt this woman lose her job? Why could no one explain her careless, dismissive behavior? My best friend is dead at 7 years old and she could have been saved. They did not fire her or have her apologize to me. They paid her to let my dog die. They continue to pay her to give us false information and to not call us back while our pets suffer. She will be paid to let your pets die on her watch too. This isn't just about her negligence, but about how the management is responding (by not responding all) not even offering to creamte my girl that died due to their negligence. It is also about how they are probaly treating and overworking their own employees to a point where they are butnt out- forgetting or choosing to not call back a patient that's been bleeding for hours. Why did I not get a call from management or the nelgigent person? Why have I told this story to multiple people in the community and they have replied with their own story of negligence at this facility and they drive double the time to any other vet on island? Why is my dog dead? Why was I so trusting? Why did I let her tone manipulate how to handle my dogs care? I blame them- yes but I also blame myself for trusting the people I have given thousands of dollars to that do this for a living. I am not sure how long I will mourn the tragic and preventative loss of my best friend. I have lost my pets before and been sad but never due to veterinarian negligence. The one place who is supposed to care as much as you and be able to take action when needed. Update: It has been one month since the Kapaa animal clinic neglectfully my killed my dog, no calls from management, no consequences for the women that lied to me and refused my dog care. She still has her job. They DO NOT CARE. I was an established patient and they refused me emergency care during buisness hours and didn't answer the emergency line. Since telling my story, many people have had the same thing happen there. Just the week before, a woman's dog bled out in their waiting room while they refused to bring them back for fluids. This is unacceptable. Please establish your pets at ANY other vet on the island as this one will let your pet die in an emergency.

We had a great experience with the Kapa'a Animal Clinic. They are kind, honest, thorough, and…read morereasonably priced. They took great care of us and our injured cat. I would recommend!

I've never felt more cared for than by this team and Dr. Basko. He is so kind with my puppy and…read morehelps ease my nerves. Dr. Basko was born to do this work and his passion shines through. I feel so lucky and grateful to be able to bring my little Hugo to him. The ladies in the office are so kind and down to earth, making the whole visit very pleasant. They undoubtedly changed my dog's life as well as mine

Dr. Basko is an actual angel from the heavens. Our baby was diagnosed with a liver shunt, and some…read moreGI issues which all our doctors in Los Angeles treated poorly and misdiagnosed. I found dr b from doing very extensive searches for holistic veterinarians and searching their backgrounds etc. trying to make the best choice for my baby, who can help get her on the right track and a good plan since she was 13 1/2 and I wanted to extend her life naturally providing for her the best I can. Dr Basko got on her plan right away, he wasted no time. A couple days after the phone consult he had a 2 part treatment plan ready for her. Part one- was a lot of detailed explanations what was going on inside and different ways we can fix it. Part two- was the treatment plan with links to all supplements and foods, shakes to make for her liver, trust me he knows his stuff. But it with a heavy heart that I write... that while I was collecting all the supplements for her to take and get her started on the right foot, she was brought to the hospital here in LA for anemia, and internal GI bleeding. Unfortunately long story short my baby, my best friend, my world did it make it out of the la hospital, the only reasoning for her death they gave us was: collapse. That's it no other explanations. I informed dr b and his team that unfortunately despite our best efforts to fix lulu and her health it was just too late, and I felt super disturbed by the no explanation from the la hospital which i stressed to him. I could not believe it, Dr Basko emailed me back and actually CARED to help me understand what happened to my baby, and get me the clarity I need. Versus her vet in LA who never even said he was sorry for my loss. Dr Basko is a kind, caring, patient and compassionate doctor who TRULY cares about animals, all animals. Lulu was so lucky to have this man as her new vet even if it was only for a week or two. Thank you for everything, from me and little lulu. Rip angel mommy will see you soon

Wonderful people and very compassionate, even if you have a sh*tten. Doctor is very straight and to…read morethe point and vet techs are always around to help put you at ease. Very VERY knowledgeable and fantastic at explaining everything. My cat had a respiratory infection and we were seen immediately (which is definitely not the norm) and were in and out in thirty minutes. I appreciate what they did for me would recommend them to everyone I know!!! Thank you for your kindness everyone!!!

Dr. Haas saved my 8 lb. baby Shorkie's life! My husband and I forever grateful, thankful, and…read morepraise God he answered his phone for us in an emergency when no one else would. Our baby would've died if Dr. Haas didn't rush to his office for us at night and perform surgery. I can't even think about what we would've done without him! I can't express in words how appreciative we are or how much we love Lihue Vet & Dr. Haas. We can not recommend highly enough and we could never repay him and the staff for their kindness, response to our emergency, patience, care, and help. Our little pup got attacked and dragged away on the beach by a wild pig hunting dog from the homeless camp. She was torn in half and we were traumatized. If Dr. Haas didn't agree to meet us and perform emergency surgery late night, our baby wouldn't be here. She got 28 staples and survived only because of Dr. Haas & his assistant Kaleo who thankfully still happened to be closing up at 8pm at night. EVERY single one of the Lihue Veterinary staff that we worked with - Lisa, Lynne, & Kaleo - were ALL amazing. We would say they all deserve a raise, but they're all the most amazing family who work together. We are forever indebted to them. Our bill was also 1/3 of what it would have been at home on Oahu so we brainstorming ways to to take care of these wonderful people or donate to the clinic when we settle in back at home. They are the most caring and AMAZING VETS ON KAUAI! Dr. Haas is truly our hero.

Pawrific is fantastic. In light of my kitty having horrible car anxiety Desiree did a house call…read more She took care of my cat's needs and was efficient and fast. Great job!

Friendly, great job grooming, dogs were both super clean and happy! Finished both labs in about 2…read morehours, perfect.

Dr Basko is a one of a kind Doctor of Veterinary medicine…read more 1. he cares, he takes the time to educate people on how to feed, care for and nourish their animal companions. 2. he is holistic; an ounce of prevention is worth a pound of cure, right? There is no doctor out there more focused on preventing disease. 3. he is educated, Dr Basko is educated in "eastern and western medicine" In addition to his practice he has provided free information in the form of a radio show for years, maybe decades. If you need someone to help you care for your animal friends, Dr Basko is the guy. Not many like him, he's a treasure. Love you Doc.

Hi is Dr. Basko still in business? I have been calling but get disconnected with every call.read more

The best groomer for my Maine Coon cat ever!! We love Sarah…read moreat Furry Tails so much! Can't wait for our next visit.

Our dog is gets super anxious with nails trims, but she is relatively calm and agreeable with this…read moregroomer. It feels like a miracle! We are grateful!

Trudie is absolutely amazing!! What a sweet Lady and she does such a great job. Trudie gave our pup…read morethe perfect cut and wash. Love her!!!!

This was my dog's first ever professional grooming and it went great!! He is a 1 year old German…read moreShepherd and can be a handful and a bit anxious, but she handled my boy so well. We will definitely be coming back from now on!! Trudie is truly the best!

It's been 5 months since my frenchie baby, Walter, passed away. I wanted to give him the best…read moreafter- death services I could and I believe I did by having his body cared for by Anuenue. I can't say enough great things about Maki, her communication, and customer service. I reached out from Oahu after discovering the company online. I really liked the aquamation process, how gentle it is in comparison to cremation, and that it is environmentally conscious. There are no pet services like this on Oahu and with Maki's help I was able to figure out how to ship Walter's body to her. (For anybody wondering I used Aloha Air Cargo to ship) She kept me in the loop through the whole process, accommodated all my requests, and above all else was so kind and supportive. I feel that Walter was in great hands at Anuenue; it was and still is so hard to lose him but I feel at peace knowing his body was handled with great care. His remains were shipped back to me and everything was beautifully and meticulously packaged. Anuenue provided a beautiful bamboo urn and a clay paw print. I also received hair clippings, nose and paw prints, and, upon my request, some of his bones. I had asked if I could keep any in-tact bones/teeth, Maki said yes and after I selected which ones I wanted she carefully packaged each individual piece. I know that it is a taboo thing for most people but if you are like me and wanted something more tangible just know that that is an option for you. Overall, I would highly recommend choosing them for your pet's after-care needs.

It's not a great time when a pet dies, but when after 16yrs our dog finally left us, the vets we…read moreused worked with Anueue Kauai, and took him to them. We liked the idea of a greener approach rather than cremation, and the service they gave was excellent. It was very timely, and when they were finished our dog was returned in a beautiful bamboo container with his name etched into the lid. Inside, instead of just a plastic bag containing his remains, they were then enclosed in a linen like bag. He now rests near his favorite spot in the house and we couldn't be happier. Definitely consider using them, you won't regret it.

Last month I had to take 2 trips to TX in a 3 week time period. It was my first time off the island…read moresince I moved here in July 2024. I was super nervous leaving my fur babies behind as I have had bad experiences in the past with other sitters, but thankfully I found Waikīkī Pet Pals! I was matched with a sitter and she took care of all my girls needs while I was away. She sent daily updates and photos and put my mind at ease being over 3000 miles away. I highly recommend their professional services for any of your pet sitting needs. Thanks Breanna and especially Maile!!

This team is the best! My dog is happier to see them than when I come home. I have used them twice…read moreand they are great spoil my little one so much I think she doesn't even miss me.