I am writing to formally express my deep dissatisfaction with the care my family and I received during one of the most difficult moments we've ever experienced--having to say goodbye to our beloved cat, Chloe. We brought our 16 year old Chloe in after she had been diagnosed with a blood clot in her right back leg, and we made the heartbreaking decision to have her euthanized to prevent further suffering. We expected compassion, gentleness, and basic empathy during this process. Unfortunately, what we experienced was the complete opposite. The veterinarian, Dr. Wishner who attended to Chloe showed no compassion or sensitivity. His handling of her was rough and lacked the care and dignity that any animal--especially one in her final moments--deserves. It was incredibly upsetting to witness, and it added unnecessary trauma to an already devastating situation. However, I do want to acknowledge that the veterinary technician, Brie, was very kind and caring. Her compassion did not go unnoticed, and we truly appreciated her support during such a difficult time. This experience overall was not just disappointing--it was unacceptable. No pet owner should have to endure such a cold and careless experience when saying goodbye to a cherished member of their family. Because of this experience, I would never recommend this veterinarian to anyone. I hope this complaint is taken seriously so that no other family has to go through what we did. Sincerely, Christina & Michelle Olivas read more

Brought my dog in on Sunday night of Memorial Day weekend due to bloody diarrhea, vomiting, lethargy etc. We were given onboarding paperwork almost immediately and were seen fairly quickly. I didn't catch all of the staff's name, but Heather and Dr. Case were very professional, compassionate and reassuring. My dog was examined, given bloodwork, and a pancreatitis test all on site and was able to get a diagnosis quickly. They gave us inpatient and outpatient options for the treatment of our dog. Overall costly, but generally fairly priced considering it's an emergency vet. I also want to note, the staff had to put down an animal for a family. Dr case and the assistant were very professional and compassionate during and after the whole ordeal. They helped us afterward and didn't skip a beat. We thought we were going to potentially lose our boy that night, and very well could have, had it not been for this establishment. Worth every penny. Thank you guys! read more

I work remote for a ER specialty animal hospital in Los Angeles but live here. So I know what it's like to work for an animal ER. It is not easy because it's the business side versus the empathy side. Long story long. I had to put my 19 year old dog to forever sleep. Amazing service. I felt the compassion. And that's hard to do when the ER is slammed. Thank you for your grace and the struggle is real. Will probably be returning because we have two more senior citizens. read more

All Creatures Veterinary Emergency Clinic - Veterinarians Near Me - Stockton, California

If you want to drive 3 hours to get here with your sick pet only to have to wait in waiting room for an hour watching your pet slowly die without getting help then drive 3 hours back home with your dead pet then this is the place for you read more

I went in at 11pm last night, and although I understand they can't help the wait time, it took them 3 hours to get to me. By the time we got in they didn't even look at my dogs cyst on her leg that ruptured, she just said the only option is to amputate her leg since it's too big and will cut off her circulation at some point. They didn't even unwrap the gauze to see the cut. Sounds like they'd rather make a buck rather than save a life. read more

Dr. Case saw us as a walk in euthanasia for our 17yo cat Charlie who we knew was in decline but started having violent seizures yesterday evening. The whole staff was very kind and caring and she made our babies passing peaceful and safe. read more

Hints you have to get buzzed in n out their office They just want money all the reviews are right we had a 5 hour wait for the old lady vet doc to tell us he was just fine we took him home he wasn't okay one of his legs was broke he was just really weak dragging it around not getting any better with the pain medicine or antibiotics we had no money for further treatment or to put him down we really felt like he was fixable but couldn't afford it she said we can surrender him to the pound they might save him or put him down depending on what they think then they told us we couldn't put him down because it was our old moms dog she had to be here for it but had no problem taking our money even tho they said he wasn't ours for the visits tho read more

Went here on a Saturday. Our 6 year old boxer acted really strange Friday night. Then Saturday morning started to run in from outside and just froze up and could hardly walk. Dr. Case listened to our remarks and we went for xray to check her out. Found out Violet has spinal damage and a slight heart condition. Felt really good they have an xray specialist look at xray. We gave Violet pain medication for her back and next day a new dog. Great team here and took time to explain all findings. Cost was not super expensive for emergency clinic. I would use them again if necessary. read more

All Creatures Veterinary Emergency Clinic - Violet Ray boxer - Veterinarians Near Me - Stockton, California

Thank you Doc Wishner for helping maintain my pup when he wasn't well. He is on the mend and doing better.

I can't thank this veterinary team enough. My Persian cat, Remington, suddenly started showing worrying signs and because of what I'd been through with my previous Persian, I had a gut feeling the same serious thing was happening again. My intuition late at night led me to this clinic and I'm so thankful it did. From the moment we walked in, the staff treated Remington with such urgency, kindness, and compassion. They didn't dismiss my concerns or make me feel silly for being scared -- they listened, acted quickly, and ultimately saved his life. It's hard to find a vet who genuinely cares this deeply, but this team does. I'll never forget how calm and professional they were in such a scary moment for me. Remington is going to be fine because of them. If you're looking for a place that will treat your pet like family, this is it. Thank you from the bottom of my heart -- Sunny (and Remington ) read more

Our dog Ziggy was struck and killed by a car. We needed a vet on Sunday to cremate him. We called and were invited to bring him in. We were met outside by two great Vet Tecs who were very friendly and consoling during the entire meeting. They even came out to our car and carried Ziggy in for us. They truly made our traumatic event much easier. They even offered us water. We were so trilled that they were open and helped us so quickly. It truly helped us move through our cremation process. Thank you, Thank you Stan and Joanne Sogsti Lodi Ca. read more

I just took one of my cats. 2 all creatures with severe wounds, they fixed her up within an hour. I thought I was going to have to have this animal put down Annissa the vet tech what's so compassionate and caring about my cat? It was a wonderful experience. Just a shout out to that young lady. You're amazing. read more

Brought our sweet boy of 11 1/2 yrs in suffering from a brain disease. We had already spent over $2000 at a vet trying to save him but it wasn't possible. They took him in at night (emergency) and treated him and my husband with dignity and respect and helped my sweet baby cross over in peace. read more

My Emma died after a week of hospitalization through no fault of theirs. Everyone ,Drs.and techs were so kind and compassionate. They were all amazing!!! They did everything they could to make My Emma's stay there comf read more

All Creatures Veterinary Emergency Clinic - My Emma... She was Sunshine and a silly girl. She will be missed - Veterinarians Near Me - Stockton, California

attentive and honest was referred out due to the nature of the aliment our feral cat had . Gave us meds till we could get alternative needs. read more

All Creatures Veterinary Emergency Clinic - Bobbie was pleased - Veterinarians Near Me - Stockton, California

Normally i dont write reviews even on horrible services but this one strikes a nerve. Every experience EXCEPT ONCE was the worst experience ever. This is the only vet near lodi open 24/7. About 2 months or so ago i witnessed a kitten get ran over. I rushed to this vet only to get turned away "because i have to call non emergency since it didnt happen in Stockton " so this kitten (which was alive and in very much pain) had to suffer for 40 mins as i drove from where it happened to the vet BACK to where it happened and wait another 20 mins for the police ONLY FOR THE POLICE TO COME RIGHT BACK HERE. As a person who has a soft spot for animals, how could you turn away an injured animal? If the animal was already dead TAKE IT FROM ME. The other experience. Took my dog as i was concerned for her being. Once again only vet open. I was there from 6 IN THE MORNING until 5 AT NIGHT only for them to give my dog a shot and meds to take daily until better. No where in between came to check up on me. Didnt let me know what they were doing. I went to the front desk.... No one there. Went back to the room as my dog was still in there. I didnt leave as i was expecting the doctor any min or so i thought. Overall this vet is a SCAM. Its so expensive for SHITTY PEOPLE and SERVICE. Dont take your animal here unless you rich. Dont take any injured animals here unless you want to drop said animal back for dead. read more

My Dog spent a night here last week after eating some chocolate. The staff working was so good to Rex (my english bulldog). He was up and running around with his brother two days later. I can't thank the staff enough and would definitely recommend this veterinary over any others in the area. read more

Anyone who says anything negative against this business is delusional. They care very much and are very affordable. Apparently you don't understand medicine if you think they should be magicians. You have to run tests to figure out the what is wrong. Dumb, dumb, dumb. Get a clue. These people have gone to years of school and training. If you don't want the best, go somewhere else. If you can't afford it, get pet insurance or don't own pets. Hands down, amazing, professional people who care about the wellbeing of all animals that pass through their doors. read more

So we brought our dog there to have him cremated when we picked his ashes up, (pet memorial was supposed to have an extra bag for us to split the ashes) but it wasn't there at the moment. I was sad. So Anissa was kind enough to call me and gave me an great news tht pet memorial didn't forget about me. She was excited that the bag came for us. She was so awesome and understanding. She was even sad tht she couldn't help us that day then excited that the bag came for us too. If you have questions or anything, go to Anissa!!! She's so sweet read more

I've been to this emergency vet twice now and all I can say as they are fantastic. They are so good a caring with your pet and extremely reasonable compared to most emergency vet facilities .I would recommend them. read more

My dog had seizures the whole night so I brought her to this Emergency Clinic but was told that they're working on a patient and suggested I checked with another veterinary clinic. WOW! read more

I came here yesterday with my dog and they wanted to charge me 5,871 to do surgery on my dog save your money and go to Placerville animal surgery center it's affordable. At all creatures they just care about money not the well being of your babies read more

My cat was diagnosed with distemper. They saved his life, keeping him all weekend and had him transferred to Walker Veterinary hospital, where he spent a week under their care. He's coming home today. read more

We arrived at about 9pm on a Sunday night. Our 11 year old cat, who was happy and playful an hour before, had something happen to him (so we thought) that should have been quite treatable. We quickly realized something was far worse by the symptoms he began having. He was diagnosed with something AWFUL that we had no prior knowledge of. Euthanizing him was the best and I believe only right choice for him with the prognosis. There is one thing I want to say about our experience at All Creatures. They were kind and extremely patient. We got there during a slower time and right before some other arrivals. They brought us into a room immediately. After whisking our kitty to the oxygen chamber, they gave us all the time we needed with 1) Decision making 2) Time with him before the euthanasia 3) Time with him after he passed on 4) AND even after taking him away to put him into a special bag, they said we could take our time leaving. I've never experienced such a non pressuring and caring environment. I can't say whether they are always that way, but, for what it's worth, I had to share our exceptional experience, and I am so thankful God made it as smooth as possible since we were shocked and devastated to lose our loved one. read more

Our Kiva collapsed on a Saturday night and we're not able to get up. We took him to this place to get him checked. This was the only place that doesn't really have a very long wait to be seen.When you get to this place you have to give them a call so they can check you in. There's no waiting room inside so you wait outside or in your car and wait to be seen. A vet tech will give you a call and they'll come outside to get your furbaby's info and take them inside to be seen by the doctor. Another waiting game ensued for you to be called in and be in a room with your baby. When we got in the Vet who checked our Kiva came in the room and get more info and from there told us what was wrong physically. We needed to get him xray and get some bloodwork done to get to the bottom of the issue. They told me it takes about an hour for these to be done and get some results. It was a cold, quiet room and the waiting game was very stressful. I have to go and ask the person working on the front desk if they had the results yet because it has been more than an hour since they took the lab works. That vet tech (I didn't get her name) was a bit curt when I asked her if they have any update with my Kiva. She needs to learn compassion to these people trying to get their furbaby's better. Anyway, the results were inevitable. His bones got weaker with bone spurts growing in between his discs that prevented him to get up and walk. It has gotten bad that he eventually lost his ability to get up and walk. The worst part of the results were his liver was in a very bad condition and there's no getting better from it. Dr. Case were so sympathetic while telling us this bad news. She gave us a timetable and had us take home some antibiotics and pain meds. She told us to see his regular Vet to get a full exam and to get an updated answer to our concerns. All in all we were pleased with their service and the Vet tech that took care of Kiva were nice and sympathetic with our situation. It was a tiring, emotional, long day but we went home with some answers. read more

With out this place my 2 year old bitt bull would not be hear right now not only was Samantha kind carrying and did not stop or give up on my LaRue they saved her life read more

All Creatures Veterinary Emergency Clinic - Veterinarians Near Me - Stockton, California

Went to call because I had an emergency. The website tells me that I could call and they'll "do their best to help me" I find that hard to believe because when I called and told the lady what happened she told me she's not allowed to tell me anything until I bring my animal there. If you can't help me then they should probably change what they have on their website. Should've known I wouldn't get help since it's in Stockton. Found a new place. It's called Veg they're in Elk Grove and they're wonderful. I will be going back to Veg. read more

Last Saturday evening, we rushed here after my 10yr old female corgi suddenly began shaking and had extremely pale gums. We called ahead to inform them of our emergency and our ETA. Upon arrival, we were told that we would be next in line when an exam room opened. We then waited in the car in the parking lot for approximately 2.5 hours. I finally knocked on the door to check on what was taking so long, and we were immediately let into an exam room. Dr. Robert Wishner conducted an exam and then took her back for x-rays and blood work. When he returned to explain the findings, he read through her entire blood workup and waited until the end to inform us that her liver values were dangerously high and that a mass had likely ruptured, causing internal bleeding. He bluntly stated they had no way of knowing the extent of the bleeding and claimed she could be dead within the next 30 minutes. He then referred us to VCA Sacramento (a 45-minute drive) where an ultrasound could provide a clearer prognosis. Despite the urgency of our situation, we then waited another 30 minutes while Dr. Wishner leisurely wrote up a summary of our visit, which we needed to take to the referral vet. During this time, the front desk attendant asked if I had recently changed my dog's diet. I explained that I had, just within the past month, after discussing with my vet the possibility that my dog might be allergic to her current food. We decided to switch her to Purina Pro Plan for sensitive stomachs. The attendant then insisted that Purina Pro Plan had killed three of her own dogs and suggested that it was likely the cause of my dog's current condition. At this point, we had been there for about five hours. My mother, who was with me, asked to use their restroom, but they refused and insisted that she drive 10 minutes down the road to use the restroom at Raising Cane's. Despite her insisting that it was urgent, they still refused, even after we had paid nearly $1,000 for the visit, adding further delays to our already critical situation. Long story short, Dr. Robert Wishner correctly diagnosed my dog with a mass on her liver. However, after many years in the field, it seems he may have lost the ability to show empathy during such a stressful time for pet parents. Everything about our experience here was unnecessarily stressful--from his bedside manner to the attitude and audacity of the vet technicians. For anyone invested in my dog's story, she successfully underwent a lobectomy, and the mass turned out to be benign. She will make a full recovery. While I would return to this location in the case of an emergency, I would not expect to be treated well. read more

ONE OF THE WORST EXPERIENCE I HAVE EVER HAD. To start off with receptionist was RUDE seemed like she was there for a Job. My dog swallowed a mango pit and they did not even take him back to start vitals til almost three and half hours later. (Longer the wait further it travels) Their process there is very cut throat all they cared about was how it was going to be paid never about the pet's care. I honestly believe because of my interaction with the receptionist was the reason my dog not being seen right away. By the time we got into a room and x rays were done the mango had went side ways. Once we had decided we had to do foreign body surgery I even heard one of the Drs ask another Dr if she was looking to do a foreign body surgery she said "No". And come to find out another Dr did the surgery so my belief my dog had to wait for the next Dr to come in to actually do the surgery. SO AGAIN DELAYED TREATMENT. I was told one estimate for the procedure if it was going to be easy and next thing I was told it was the MAX amount because it wasn't easy. But yet the Dr HERSELF said it was easy surgery and came out easily. And AGAIN about payment and charges. There was a lot miss communication I was told one thing then told another. I was told he should be ready to go home by mid morning end up being 5 o'clock in the afternoon. When you start to ask questions to why I was told this or that you're told not sure or I don't know but it was this. Then there was blow out excuse for it like I was crazy for asking. With this experience I am curious to what would have happened if I couldn't afford for my Dog's treatment, would they had sent him home and did nothing to help us. It was an all around traumatic experience. I will say there is couple good assistants who listen to me and heard my concerns but they pretty much said it was out of their control and they were sorry. Especially the girl who initial helped my dog. read more

I called to ask how much just the exam itself would cost, so that I could make sure I had enough to cover it. The lady was so hostile & a smart ass saying she can't examine my pet over the phone. She was impossibly rude for no reason. I explained why I was asking and she just kept on. I would never trust my pet there. read more

Our dog had a seizure in the middle of the night which really scared us. We called the emergency line and someone picked up right away and told us to head over. Everyone was helpful and quick despite it being 3AM! Dr. Case was very nice and knowledgeable and eased my anxiety. The price was in the hundreds (I honestly thought it would be in the thousands) so the cost was very reasonable! Keep in mind that there are no public restrooms, so don't make my mistake and hurry to hop in the car before going to the bathroom. Lol read more

I have always been pleased with All Creatures Vet Clinic in Stockton. The staff is excellent and very knowledgeable. They treated my 15 year old dog like she was their own. I was given options and asked the vet if it were her dog what would she do. She gave me an honest answer and did not try and convince me to take the expensive route. I'm not going to pretend like I am a veterinarian and diagnose my dog like some of the other 1 star reviews who ramble on as if they have more knowledge than the vet who spent well over $50000.00 on an education to learn how to diagnose & treat animals. read more

Unfortunately our pup became very sick Saturday with nonstop vomiting. We decided to take him in early Sunday morning around 3am where we met Dr. Wishner. He wanted to do blood panel to look for pancreatitis as well as X-rays. Pancreatitis came back negative and X-rays were a possible positive but he needed to wait for the Radiologist to check over them. Sure enough there was a blockage in our dog's small intestine. Since our dog was feeling better with antinausea meds as well as subQ fluids he had us go home and to come back in a few hours when Dr. Case came in. We ended up coming back and spoke to Dr. Case. She explained how she wanted to redo X-rays before opening him up to see if the object had moved. She was very nice and explained her pervious experiences where objects can move on their own so that was the hope! We decided to not keep him there on IVs so she had us give him more subQ fluid to help with his dehydration and sent us home to wait and see if would pass. He was able to hold down water so I was thinking positively when we returned back later in the evening. We did more X-rays and unfortunately the object did not move... so our pup had to have surgery and stay for the night. They let me know when he was going into surgery and a few hours later I called to see how it went. Each time the staff and Dr. Case were so nice, informative and gave me the reassurance I needed. This morning we picked up him and he seemed a lot better than I thought he would be. They did highly recommend, (plus researched/asked a vet friend about) having him go to another vet (since they are closed during the day during the week) to be monitored and given IV fluids throughout the day. They connected us with Walker Vet across the street who were able to squeeze us in. I understand there are mixed reviews but our pets are our children and it can he high emotions when they are involved. Vets and staff work tireless to provide for our fur kids and just know you are not the only emergency occurring. So there can be a lot of waiting but that's to be expected at an emergency vet. Just be kind and patient. If they cannot take you in that that moment they recommend other emergency options. I highly recommend this emergency vet if you come to unfortunately circumstances with your pet! The staff cares a lot, are informative and seems to not try to nickel and dime you for everything like I have seen some vets get like. Heck since surgery didn't take as long as expected they even gave me a refund. Hopefully his recovery goes smoothly as these are the critical days post-op from this type of surgery. So positive prayers needed! P.S. if you have a problem child that seems to swollen foreign objects like a piece of a rubber toy, it's probably a good idea to get pet insurance! Lesson learned.... read more

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Last night I rushed my 4 month old puppy there & it was unfortunate that she couldn't receive the help that she deserved. The front desk associate who answers the phones was unprofessional & lacked compassion during an extremely stressful & difficult time. I had to get a ride from a family member who needed to drop us off & the employee stated "THAT DOG needs to be in the car" & "I can't have THAT DOG outside, so if your brother needs to go to the bathroom he can go to the gas station and he needs to take THAT DOG with him". I was at a loss for words by the lack of sympathy. Even still, I filled out the paperwork & put my puppy back in the car so my brother could go find a public restroom. Once completed, I rang on the doorbell as instructed multiple times & no one came to assist. She looked up through the window and then back down on her phone. I understand that working in a position such as this can become routine and repetitive, but to become mundane in this field to the point where you are so hardened that you cannot express sympathy or basic kindness for those experiencing emergencies of a beloved pet is disappointing. I'm not sure if the location needs more staff or better training, but my sweet pup was in a lot of pain, not eating, with projectile diarrhea/vomiting & could not get the help she needed. I will definitely not be going back or recommend this place to anyone in a vulnerable position or emergency situation . This experience is not what I expected from this establishment. read more

All Creatures Veterinary Emergency Clinic - Veterinarians Near Me - Stockton, California

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Absolute unprofessionalism and complete lack of empathy on behalf of the physician and most of the techs that were on shift that night; a rude, money-first operation. The "veterinarian" didn't even verify if the IV line was in the vein before injecting medication (it was not). Absolute incompetence and disregard (no apology or regret, just left the room). Unbelievable and abhorrent. And you still have to wait outside, even though Covid precautions have been lifted eons ago (smh). Clearly, All Creatures forgot that they are in a "service" industry. Sloppy, substandard, lazy. Shameful attitudes, zero respect for their "patients" and paying customers. No professional leadership whatsoever so the tone is clearly set from the physician on down. Sparing additional details but emphasizing the on-point warning: Just don't. read more

Staff and doctors were really great. They had us in and out quickly. They checked all the vital signs and all were ok and ask if we wanted to run blood tests. We decided not to. Our dog seemed to improve by the time she was inside the clinic. Turned out our dog had sprained her hip and they didn't notice. It's difficult when trying to diagnose dogs I'm sure. My wife noticed her rear muscle was tight. read more

Excellent care in an emergency/ weekend/ nighttime situation. We've been here three times over the years and each time the care has been excellent on a very stressful situation. read more

Came home from work to find our dog in distress. Came to All Creatures and had a great experience from minute one. The receptionist brought out paperwork followed by a vet tech named Benjamin that was very thorough and sympathetic. We waited inside for the vet that determined quickly that she was close to the end. We didn't want her suffering so unfortunately euthanasia was the only option. We brought Olive home to bury her. Benjamin went above and beyond to ease our stress by putting her in a body bag and carrying her out to the car for us. read more

Every emergency we have with our cats we go here. They have not only wonderful vets but their prices are almost half the price of other places. The wait can be long but that's expected with emergency vet care. read more

first I would like to say have u guys notice any bad reviews we have to look at the app instead of just allowing us to view here as it should be? so thats why I put 4 stars. they deserve neg stars. they never have a doctor available and sometimes they are not even on site during business hours. why do they call themselves an emergency hospital? never available to tend to actual pets an their families in real time emergencies . but unfortunately they are the only emergency vet in town. unfortunately. every time I call the staff is so rude is incomprehensible how a staff that works at a place that requires care and patience are allowed to treat families that way. they don't care about you or me . ofcourse I'm sure their are staff members that genuinely care but they aren't the ones who answer phones. whoever was working the phone lines on Friday march 20th at 6:20 should be terminated asap . buf every-time ive called for my pets every single time someone rude picks up. it's concerning to allow them to interact with families in an emergency. once a doctor told me it's just a bearded dragon and shrugged it off. I was in complete shock and that experience has haunted me for years. but they are the only ones that are open during times other hospitals aren't and even then there is no doctor available. the receptionist should all be fired . The way they talk to you will leave you in more distress. It's sad actually that nothing has been done about aloe if people's concern. even in reviews they try to hide and dismiss your review if it makes them look bad. I suggest be prepared. cause most times with an onsite doctor not available u 'em will have no choice but to go find an open vet elsewhere wich is usually out of town. At least know that you have a place as an alternative. it will save you precious time so you don't have to look through your phone trying to find another option whole your pet is dying , injured, or very ill. Remember you are going to a doctor that once said iITS JUST A BEARDED DRAGON. and staff that are perfectly okay of their unacceptable behavior towards those that are desperate to care and save thumper animals. they are all definitely in the wrong field for the wrong reasons. I haven't met or dealt with any staff that don't have a terrible attitude but I'm sure they're are exceptions but I haven't met one or spoke to one personally yet. I care about your animals even though I don't know you guys. This message is not meant to be defaming. but sometimes it's just the truth. And sometimes the truth is ugly. take care. read more