On time, good price and a great job! I can highly recommend this company! They got out a stain…read morethat I had basically given up on. My rugs look great!

D&G Carpet Cleaning for the win! This was an excellent experience. Great professional service at a…read morefantastic rate. I dogsat for my big sister recently. The dog is a Golden Doodle, 26 lbs, and 6 months old. I have never owned a dog, so I just let it have free rein in a never used spare room. BIG mistake. Cairo began marking his territory on top of other mess making activities. Cairo is a puppy but he makes a big boys mess. I had no idea how to get the smell or stains out of the carpet. I only knew I did not want to clean it. I tried my best but I failed. I woke up to the smell/stains being way worse the next day. It was like I hadn't done anything. I tried to Google to figure out the mistakes I made but I got frustrated so I searched Yelp, then started a project on Yelp. Projects on Yelp allowed me to create a service request that I was able to initiate, customize, and manage in real-time. No automated phone answering systems or long wait time or holds! I was able to make immediate contact, explain the request, and receive a quote in a mater of minutes through chat within the Yelp app. I could even provide photos which eliminated the need for a site inspection. I put the description in as carpet cleaning, stain/liquid waste removal and within a few seconds multiple companies reached out to me. D&G sent me a message requesting information first. I spoke directly with the owner. After a few minutes I received a quote, was dispatched a tech, and was booked for a same day appointment only 45 minutes after initial contact. I was directly contacted via text by Ivan D. who provided tracking updates for the request that gave an introduction of the tech I was booked that included name and photo, an ETA of his arrival, and live updates of the job. I was thoroughly impressed. This was very convenient. This was fantastic customer service. I booked Shelton Frey, the man is a wizard! Shelton communicated with me well, was punctual and was very professional. He got the job done efficiently and quickly. He was thorough. The smell was eliminated and the carpet was cleaned and treated. I was even told what to do next time and what errors were made. I spoke with Shelton about other areas because I intend to use D&G for the foreseeable future.

I am not a house and garden man at all. Just my kind of contractor…read more Came in. Did the estimate. Got out. Came in again. Did the work as promised. Got out. No bologna. Professional. Fair price. (Billing kind of weird, but perfectly accurate and efficient.) Loved them and would use them again.

Mr. Fix It did a great job recently at my house with some painting work we needed to have done, and…read moresome back yard fence repairs following the storm. They were easy to work with and showed up on time. And they even helped install a new light fixture, which I hadn't planned on being a part of the things I wanted done, but it worked out and they got it done! With all of that going so well, we decided to hire them to assemble a fairly large garage storage system. I was beyond impressed! He put it together in such a short period of time and cleaned up everything right after. It was absolutely awesome and amazing - he did a super great job. We will continue to work with Mr. Fix It in the future.

I created a plumbing repair request through the project option on Yelp, and they were one of the…read morefirst to respond. They got back to me immediately--literally within minutes, definitely under 30--and even followed up the next day with (multiple) phone calls since I kept missing their calls. I was able to get a plumber out the following day, and he quickly and professionally assessed the problem and wrote up a quote. He stayed responsive the whole time--text, Yelp, and phone--so I never had any issues with communication. Payment options were flexible too: you can pay upfront, or choose a zero-APR option if paid within 24 months. There are also lower monthly payment options, but those do come with interest. They may be expensive, but the job will be done right....at least according to the plumber I met.

Lied multiple times about our pipes to get us to sign a contract. Would not recommend using them.read more

Their service is terrible. They left a gaping hole under my front porch for over a week saying that…read moreICE had picked up their crew. When they eventually filled it in it was nothing but dirt because the Saint Augustine was all dead. I requested that they replace the grass the way it was when they ​ working and they refused to do so. My yard is now a mess.

I called with an issue. They had a plumber out the very next day. Fast and friendly. Competitive…read morepricing. Highly recommended.

Used prime cast as part of my home warranty The guys took…read morecare of a few problems and shared some future items to watch for but not needed at this time. Thats service and thinking about the customer. Thank you Nate for the honesty and integrity.

I have tried reaching out to Primecast via text and phone calls leaving several messages with no…read morereturn call back for the last few days. They did work but still having the same issue day after they did the work. They were sent to us through home warranty company.

Claudia gave me a reasonable-high quote for the 1st clean, following an email discussion on future…read morerates for the limited services I asked for; which I accepted. She set up a confirmed time and date. Then she "Ghosted". I have not heard a word from anyone since. Yelp has given me top notched workers in other past requests; however, in the Housecleaning field they are complete duds. I am totally displeased with their service with the only assistance via robots. No Human concern(s) involved.

Team Two, for the win! These women deep cleaned my home and it was sparkling clean in no time!…read moreThey're professional, efficient & punctual. I'll be using the service once a month too keep it looking great. Definitely recommend.

I hired Pokorn to do demo and framing on an interior condo renovation project. It is fortunate that…read moreI kept the initial contracts small. Thankfully, I wasn't stuck with them for the whole project. I have experience in renovation and historical restoration, and am detail oriented, and had high hopes for a successful professional relationship. On the plus side, they were always responsive to my communications, and seemed to understand what needed to be done. On the minus side, I don't know where to begin. All of the work, except management, on our project was handled by sub-contactors, not direct employees of Pokorn. Adding that additional layer of management inflated the cost of the job significantly. Too many generals, not enough soldiers. Their subs are of varying quality. For example, one subcontractor framed for a new closet in a way that partially obstructed an adjacent door because of a measurement mistake on the architect's plans. The sub didn't think "Oh look. Something's not right. I should ask how to proceed". They just went ahead and built it, even though the drawn plans showed no obstruction, necessitating tearing out the mistake and rebuilding. They also put the subfloors down in the bathrooms before the plumbing drain work was done. The plans clearly showed the fixtures being relocated within the rooms. Something else to tear out. When they removed the subfloor I saw that the bathroom vent duct for the bathroom below had very obviously been crushed (stepped on at the joist), which is why the bathroom vent below had no air flow. If the subfloor hadn't needed to be torn out, this air flow problem could have been difficult to diagnose and expensive to fix later on. Somehow all the generals didn't notice the substandard work. All these blunders would be comical if they weren't so frustrating. Pokorn did correct their mistakes after I pointed them out and asked them to, which is the only reason they got 2 stars. I should not have to do this work: it's their responsibility. Read their contract carefully before signing. It is written in a way that keeps too much power in their hands. They are strict about expecting payment within 72 hours of their submitting an invoice, even if they've screwed up and not yet corrected the work being invoiced. If you're late in paying, they can immediately stop work and require an extra $500 to start up again. You can make the payment "under protest", but then have to trust that they will fix the issue. To their credit, they always did, but I was upset that I had to trust a company that was messing up left and right. Why should this even have to happen in the first place? As is pretty standard, they ask for periodic payments as work progresses. They are the sole determiners of when a phase is substantially completed, which is not unusual, but ask for payment at a point when other contactors I've worked with (and I) would have considered the phase only partially completed. These examples do not exhaust the deficiencies or problems experienced during the short time I employed Pokorn. Let the buyer beware.

Let me start by saying that this company is fantastic and should be hired for your next project or…read morerepair. I have had the opportunity to work with them twice, once to do a small dryer vent repair/installation and once to replace all my major appliances, upgrade my home's electrical breaker boxes and repair/install new outlets. Both times, their professionalism, frequent communications, and monetary value for services provided were second to none! During projects things sometime do not go according to plan, but this company takes immediate action to correct any problem and to make sure things are set right. I will give you an example, during my appliance replacement, the microwave that was ordered from a vendor in NJ (I believe) was delivered to these folks and had sustained obvious damage during the shipment...not caused by them, but man, before lunch, they had procured the exact same make/model from a local provider which made sure that they did not fall behind schedule; their problem solving was done seamlessly, and took away all my worry about this major project. Really cannot say enough good things about this team....they are my go-to contractor when I need their expertise...do yourself a favor and make them your go-to contractor as well!!