Our experience over several years has been inconsistent. Sometimes it's great, other times it's…read moresubpar. Lately we've experienced more of the latter and, as a result, will try a different provider next year. Eye exams have always been patient, thorough, and accurate. Last year, the Doctor became mildly irritated with my wife raising concerns about a box of problematic contacts affecting our daughter, as if the issue did not exist. We decided it may be a fluke and came back this year. This year, my son and I have had several problems with eyeglasses we ordered. I asked for Trivex and the best anti-reflective coat available, but we received polycarbonate, Cristal Rock AR on mine, and Cristal Easy Pro AR on my son's. However, my son's lenses have a blue hue in the reflection and Easy Pro should look green (see pic). Additionally, my invoice listed DuraVision Platinum, which would have a blue hue and green is clearly visible in the picture. We did not receive certificates of authenticity for Transitions or Crizal, which both companies say should've been included. It took just over 3 weeks to receive my glasses. Our insurance was blamed, but I would have gladly paid full price and filed a claim directly with them. Instead, no updates were provided and, once I inquired 10 days later, they ordered them after seemingly forgetting. I asked at that time to cancel my order, but they refused. Since receiving the incorrect lenses, I asked to have them replaced, but they again refused.

I had an eyeglass emergency while at work. This location was close to my office and had good…read moreratings. I took my broken glasses in to see if they could repair - even though I was not a client. Jenny was super kind and helpful and got me sorted out. This happened on a Friday lunch time. I was in and out in a few minutes. Great atmosphere - great service! Highly recommend!

I've been coming here for 10 plus years and Dr.Swafford and his staff have been great. I wear…read morecontacts, glasses, and have astigmatism in my left eye. Very friendly and knowledgeable team.

Dr. Swofford is one of the most genuine and caring health care professionals I have seen. Helping…read morepeople is his primary goal. He always treats me like a good friend and provides consistently top-notch care!

I recommend Milan Eye Center without reservation. I was referred to them by Bethel Eye Care for…read morecataract surgery. The staff and the doctor are kind and patient and answer any and all questions.

Absolutely terrible quality of care. Avoid at all costs! Follow up care (to remove cyst caused by…read moreptosis surgery) is zero unless you pay out of pocket even though I contacted the office within the follow up time frame, they had the audacity to flat out deny it was caused by ptosis repair surgery after I said I wouldn't pay $665 out of pocket to remove a tiny cyst on my right eyelid. It was the surgeon that admitted it was a cyst caused at incision site of the ptosis repair. Because the surgeon wasn't available within the time frame of the 90-day post-op period, I have to pay out of pocket (because they don't take my new insurance either but shouldn't matter as I contacted them within the 90-day timeline). Feel free to message me to get full details. What a scam!

Great experience with Dr. Johnsey and all the staff of the shop. I definitely recommend this place!read more

We had a great experience at Quality Eyecare. The staff were helpful and friendly. I was able to…read moremake an appointment on their website a week out. They have a good selection of frames. The glasses were ready in a week and I have received lots of compliments on them. Highly recommended!

The doctors are great and the staff is generally courteous. The offices are nice…read more However, if you are trying to make glasses or sunglasses that are perhaps not the most straightforward - like aviators with a high base curve, their lab seems to struggle with craftsmanship in making them. I have use these same frames (I have a couple) to make lenses with almost the same prescription with other offices and the results have been great. The sunglasses I received from this office had a noticeable "fishbowl" effect. My other pair with the same exact frames and almost the same prescription were cut and produced very nicely with no problems. What actually bothered me was the response when I raised this concern. They repeatedly said this is due to my prescription and the curve of my frames even as I showed them the much better crafted lenses in my other identical frame - demonstrating it was possible to produce lenses for this frame without the problems that it had. When I asked if they could ask the lab to produce quality similar to the pair I had they basically said no. In other offices, without my even having to make that request, the staff told me they noticed the curve of the lenses and that they would personally call the lab and direct them to ensure the lenses were produced without the fishbowl effect and fitting the curvature of the frames well. Briggs needs to hold its lab to higher standards and to offer that level of advocacy for its customers - it's pretty basic for opticians to do that as they work with their eyeglass labs. Unfortunately that type of response means I will have to switch back to the office I used to go to even though it is in Roswell, 30 minutes away. At least I will get better crafted eyeglasses.

No greeting when I walked in today she just looked up and waited for me to start talking. It was…read morestrange. Their wait time is getting longer each time I go there. I waited in the exam room for the doc forever

My child's glasses lost a screw. I went to this nearby store just to give it a try and asked if…read morethey could fix it. The staff were very nice and repaired it quickly. They also told me I could reach out to them anytime if there were any issues. I really appreciate it!

Have gotten my glasses here for the past two years and have been very pleased with the experience…read more It is a comfortable design / layout on the inside with a great amount of frame options to choose from at a reasonable cost. The staff is really great and always makes me feel welcomed. The glasses tech in particular is super knowledgeable and I always feel like he puts a lot into making sure the adjustments for my glasses are perfect. I highly recommend this spot!

Tony is AMAZING and as kind as they come. He worked me in to fix my damaged loops and did an…read moreexcellent job. CFEC is fortunate to have this young man! Absolutely a five star rating

I can't say enough great things about Complete Family Eyecare & Optique. From start to finish, my…read morevisit was seamless and professional. The office is spotless, well organized, and there were no long wait times which is so rare these days. Dr. Krishan Bhima is phenomenal. He took the time to truly listen to my concerns, explained everything clearly, and got to the root of the issue with a solution that was tailored to me. His bedside manner is kind, calm, and never rushed. You can tell he genuinely cares about his patients and their long term eye health. With his extensive background and years of experience in the Atlanta area, I felt completely confident in his care. Chris Jones, the office manager, is also a true standout. Her years of optical experience show in the way she communicates and supports both the team and the patients. She is knowledgeable, honest, approachable, and goes above and beyond to help you navigate your options. You feel like more than just a number here. I highly recommend this practice to anyone in the Cumming or North Atlanta area. It is rare to find a team that combines professionalism, warmth, and real expertise but this office does exactly that. I will definitely be returning and referring others.

8/13/25 I visited location inquiring about services. Although the atmosphere in office was…read morepleasant, the receptionist was not inviting. No smile seemed very annoyed and was short with answers. You lost a potential customer. Do better.

Thought I really liked this place, but when my lens delaminated from the frames after 14 months,…read morethey were very smug and took zero responsibility. They did not even offer to resolve the defect. All they said was there is nothing they or anyone can do.... Their solution was simply get a new eye exam, new lens and expensive frames.buy more from me! Very very disappointed in their treatment of a customer that continued to support their business. They are not a partner, only in it for the money.

I came to Dr. Truong in large part because of her experience in the area of eye work pertinent to…read moremy needs. I was concerned about one of my eyes and wanted someone whose evaluation I could trust. I was happy with my experience with the people at the front and even more pleased with Dr. Truong's work. Dr. Truong took the time to help me understand the situation with my eye and explained principles that will help me make decisions about my eye care in the future. In the past, people have become impatient with me when I ask a lot of questions. Dr. Truong did not. She patiently explained things to ease my mind about the situation and did not rush me at all. I am grateful for the quality of the visit with her.

Dr. Thao was fantastic as was the entire staff. She spent a lot of time with me and my son…read moredetermining and explaining the issues with his eyes and the ramifications of not correcting it and wearing glasses. She was very thorough and explained everything very well.

Bethel Eycare opened its second location late last year, and as a long time patient of Bethel, I…read morewas so impressed with the new facility! The other location is still open and they are serving both locations. Bethel was always packed at the first location, so it's great to see that they're expanding. The new location is newly built, and it's almost twice as bigger as the original location. It looks like not too many people know about it just yet, so the two times I've been, I've always received super fast and friendly service. Most recently, my appointment was 2pm but I was in & out within 15 minutes receiving exactly what I needed. Dr. Cha is always such a great doctor when examining for a vision exam. They now have a separate room for glasses so it looks like you're actually at an optical shop whenever your hear. Also, because the building itself is new, everything looks so sleek & modern. It's a great new look for Bethel - I will be back.

Always kind and patient! Very clean and organized! Have…read moregone here for years and do recommend! They have a big variety of glasses and they are not expensive if you have a medical plan.