Look no further than U &M eyecare for an outstanding experience and wealth of knowledge. After years of struggling with mediocre contact lens vision because of my high prescription and dry eyes to boot, Dr. Nguyen fitted me with schleral lenses. Now, I have superbly crisp vision and look forward to putting these lenses in my eyes to combat the dryness! The entire staff is exceptional at U & M Family eye care. Dr. Maria Nguyen is the absolute best and discovered my early stage glaucoma that my previous eye doctors didn't detect. So thankful to know that my entire family is in good hands! read more

Specialty Eyecare is hands down one of the best eye clinics I've been to. Scheduling was easy, wait times were short, and the staff was friendly and attentive the entire visit. The exam itself was very thorough, and everything was explained in a way that was easy to understand. I never felt rushed, and they made sure I was comfortable every step of the way. You can tell they really care about doing things right. What stood out most was how smooth the entire process was, from check-in to choosing frames. The team helped me pick out glasses that actually fit my face and lifestyle, not just what was popular. If you're looking for a place that's professional, efficient, and genuinely caring, I'd definitely recommend Specialty Eyecare. read more

My wife and I have been seeing Dr. Bashir for years and have always been treated with respect and care. Great place for eye care.

Moved here from out of state and was looking for a new eye dr. Dr Bashir was amazing! She got my prescription just right. Al is the best! He really helped me with choosing great frames and the best options for lenses. The entire staff is super friendly, knowledgable and welcoming. Will continue to drive over an hour to see them! read more

Even though I live out of state, I come see Dr. Bashir when I am back in town. I had never found contacts that were comfortable until she fitted me. It was the best experience and I highly recommend her to all my friends and family. read more

My husband and I went in for our annual check-up. Dr. Bashir was great! She was really nice and explained everything thoroughly. I also worked with Mr. Al in getting my glasses, and he was very helpful. We had a great experience overall and highly recommend. read more

Got my exam done there, but when I tried to use their prescription elsewhere it turned out that it was only good for correcting my nearsightedness, and no information was provided regarding my need for reading lenses (farsightedness). I called them twice requesting a complete prescription and got refused twice by their staff. Only after I posted a critical review here I got the issue resolved. I am adding an extra star for the issue being finally resolved, but still consider my experience with this business rather poor. read more

Specialty Eyecare - Eyewear & Opticians Near Me - Suwanee, Georgia

Came in for an eye exam and found the staff to be very friendly and helpful. They sent me the intake forms prior to arrival and I was able to fill them out online which was nice. Comfortable seating area that is a tad bit small. The doctors were very good and took their time with me to evaluate my eyes. The offer all of the digital eye tests, but I opted to just do the dilation. They have a good eye glass selection that is not huge, but is good quality options. read more

Specialty Eyecare - Eyewear & Opticians Near Me - Suwanee, Georgia

Al was very informative and helpful with my new glasses selection. I picked a frame I thought was great but he recommended me a different one which turned out to be much better. He was also patient with explaining the details of our insurance coverage. I would highly recommend him with your glasses needs. Dr. Mumtaz Basheer has definitely been a rock star for us read more

I love Dr. Maria Nguyen! I've been coming here for 3 years and she's one of those doctors whose care welcomes patient participation. I've been struggling with dry eye for about 3 years and she was able listen to me and draw up a treatment plan that works for my life style. I've gone to a dry eye surgeon before and his empathy and cooperation was much less than Dr. Nguyen! She's helped me so much that now I'm back to wearing contact lenses again. I didn't think it was possible with my condition but after listening to her and investing in eye masks, trying her recommended drops and taking the fish oil pills she prescribed, my dry eyes are finally under control! I look forward to coming here to see her every year. She is very knowledgeable and has an open mind about new products that are out there. I always appreciate her honesty about these brands too; she really looks out for the patient! read more

Money-hungry business. charging for extra services that are already covered under your insurance.

My family and I have been visiting U & M Family Eyecare for several years for our eyecare needs. They recently moved into a brand new office building and it is very nice. Bright and clean atmosphere with impressive customer service. Although I had lasik surgery three years ago, it is still important to maintain my annual eyecare visits. My family and I recently all went in for our annual eye exams. The office is new and impressive and the attentive care of the entire staff is the reason that we have been loyal to U & M Eyecare. read more

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CARING. That sums up Dr. Maria Nguyen in one word and along with that you get professional, punctual, personable, efficient and everything else you could ask for in an eye doctor. I have been seeing her for over a year (and by seeing, I mean more and more clearly each time as she has patiently worked with my idiosyncracies about the fitting and prescription of my contacts). If you are looking for the best eye doctor in the Gwinnett County area, save yourself some time and go visit Dr. Nguyen. read more

Specialty Eyecare - Eyewear & Opticians Near Me - Suwanee, Georgia

I just moved here from Washington state and had to look for an eye doctor that was in network with my insurance. I was advised to go here. It is inside Walmart. The person who greeted me was very accommodating and overall the service is great. I had my eyes checked, it was a typical annual check-up. Nothing special. But I asked if he could check my daughters eyes for a second. She had been blinking hard ever since we moved here and I thought it would be OK to have him check her eyes. Why they were blinking abnormally. He dismissed it and told me it was allergies. Didn't even check her eyes closely. Didn't even come near her. I won't put the blame on him as it was my appointment. But it would've been nice if he were more accommodating. I wasn't asking for much. But I am upset finding out now that what my daughter has is neurological and is advised to be seen by a pediatric neurologist. I wish my eye doctor did not dismiss me and my daughter. I wish he would've taken the time to look at her eyes, just for a minute. I'm upset. I won't put the whole blame on him as I had seen 2 other doctors who also dismissed us. read more

If you can have a favorite eye doctor you see one to two times a year then I have one in Dr. Ishaque. I will literally wait until he has time to see me. He is thorough in his eye exam. I have problems with my eyes and I have been through my share of eye exams that were rushed and gotten glasses and contacts that just didn't work. read more

The services that I received was amazing. Licensed Jon Connor, L.D.O. was attentive to my eye care needs and made a point to recommend different options to fit my needs. He was so patient and knowledgeable. Optician Al Brito was also professional and efficient. He was patient with me making decision on which frame to choose. I immediately felt at ease - and felt confident in my receiving expert care. Both showed the best customer service and great customer care. I highly recommend becoming patient! It was a wonderful and warm experience from start to finish. I will defiantly return and share this with my friends. Thank you Parthenia Sanders Lawrenceville, Georgia read more

I was not very pleased with my visit today. I saw a Dr I have never seen before with no warning. He was nice, quick and to the point so that was fine. I also had no pre-information that I could no longer order my contacts and glasses using my insurance this year. I used it just last year so when I went today and had my annual exam I assumed things would follow the same as last year. The fact I had just talked with a young lady yesterday to make the appointment and confirmed all info stayed the same is why I am so bothered by this. I feel mislead by the staff in not informing me they would no longer use my plan for ordering glasses or contacts. The staff was not helpful at all either. Very unpleasant younger girl who was sitting at the desk to talk with. I don't believe I will continue using them because of this. Unfortunate because of how convenient they are to us and how happy I have been in the past. It's absolutely not a pleasant feeling to feel mislead by your medical staff or like they flat out do not care. I think it would have been much better handled had hey let me know upon making my appointment so I would have gone into my appointment knowing my glasses and contacts would be out of pocket expenses to me instead I left without ordering anything. read more

I had an appt on 5/7 for an eye exam for contact lens. After waiting for 20 minutes past by appt time, I was finally called back. During the exam on 2 occasions I was left alone in the exam room for in excess of 30 mins. The optometrist did modify my prescription, but did not have both lens for me to wear out. She indicated that it would take 3 days and I would be notified to come and get them to try. Later that evening, I had to remove the lens she had asked me to try as my eye sight was far worse than it had been with my old prescription and use my old lens. I had not heard anything from them until I received a call from them on 5/20, which unfortunately, I was unable to answer at the time. I expected to at least have a voice mail with instructions to come and get my "correct" lens. There was no voice mail. I will not return to this business again. read more

**UPDATED** After sharing my experience here, I was contacted directly by Dr. Umar. We spoke about what happened and he apologized for how things turned out. He requested an opportunity to address the matters at hand and I agreed to come back for an appointment the following week (11/18). Yesterday was a huge difference from the previous visit. Everyone there was helpful and welcoming. My son was in and out in under 20 minutes...which left enough time for me to get my own annual eye exam done that same day during the same appointment time. Dr. Nguyen even helped me decide between two new frames...one of which she called "boring"...and she was right, lol. This was the experience that I was used to having at U&M. I appreciate the extra effort Dr. Umar took in reaching out and I'm glad I decide to give them an opportunity to make it right. Thank you for creating an environment where I felt like I was more than just a name on the schedule. read more

What a great experience from beginning to end! No high pressure sales-just friendly, knowledgeable, customer-centered care. I cannot say enough good things about Dr. Nguyen and the entire staff!! read more

This office was very professional. You wouldn't expect that necessarily since they are located inside of the Walmart. The optometrist was very knowledgeable and had me try out contacts for an astigmatism which hadn't been suggested in years for me. The contact didn't fit well for me, but it was nice that he mentioned it. Also, the tech Ty was great. She was super friendly and efficient. I was in and out in less than an hour. I will return here. read more

Such a wonderful facility and staff. I have been coming here for a couple of years now and always have a great experience. This was my first time seeing Dr. Nguyen and she was absolutely amazing. She was very straight forward, kind and made sure my eyes were getting the best possible comfort they can! All of the other doctors I have seen here are wonderful as well. The front desk area is friendly and very attentive. I never have to wait more than 5 mins when coming here. Definitely recommend this facility to anyone who wants excellent care. read more

These drs are as great as they come. I've worn contact lenses for 40 years, and after seeing these drs for the last three years, my vision correction is better than ever. read more

This review is primarily for the part beside the dr's office. I have no problems with the dr's office itself. I find them to be very friendly and efficient. However I neglected to order my daughter's glasses the same day as her exam bc I wanted to check out some other frames. Apparently there's never an optician available. I could not get her pupillary distance due to no optician being available, another time the poor guy couldn't even adjust my daughter's glasses, if nothing can be done without an optician what is the point of them being open. One time she took a break for over 2 hours another time she wasn't even supposed to come in. I was tired of coming up there and wasting my time calling and driving . Just save yourself the headache and go somewhere else read more

My son & I came here & it was a wonderful experience from start to finish! Very nice people! Great service! We definitely recommend this optometrist office! read more

Great service, Dr. Collins was amazing! Very professional, easy, and to the point. No long wait.

This is probably the best optical clinic I've been to in my life. I have a relaxing, homely feeling here and they respect you. Really easy, fast process and they care for you by making sure everything is 100% right. Definitely coming here again. read more

If I could've given this company zero stars I would have. I have never seen a so called "professional" Eye doctors office, so extremely unprofessional. My 6 yo daughter needed glasses so I made an appointment for her. Upon my first appointment I was greeted by Yolanda with an attitude and sneers. I then was kept waiting 30 minutes past my appointment time before even being called back to one room. Then we were ushered back to the waiting area to wait another 30 minutes before finally being called back to see the doctor. The doctor was very friendly I will say, although a little difficult to understand due to an accent, I did not have an issue with that. On my second appointment, we were again greeted by Yolanda with an attitude and sneers. We were kept waiting again an HOUR past our appointment time. When I voiced my issue with this, I again got an attitude from Yolanda. I had to go in there (for the last time I decided) because my daughter had broken her glasses and needed new ones. Thankfully they had a warranty. I was greeted by Yolanda with her "usual" demeanor. She ordered the new glasses for me then I had one question. I was told to "sit down" and wait for the doctor again. Now there was a customer in the waiting area and I just had a quick yes or no question. All the while the "doctor" and another associate in a white coat were standing in the front chitchatting about personal stuff. I could hear what they were talking about because I was sitting 5 feet away with Yolanda while she was ordering my daughters glasses. So this is my total experience, I will not be going back. I guess that's what I get for going to an "in Walmart" eye doctors office. I definitely learned I will be going to a "real" eye doctor from now on. They need to learn that they would have happy customers if they valued their customers and had respect for their customers time. read more

Dr. Bashir is the sweetest Optometrist I've known. She is gentle, kind, and knowledgable. Her technician Heather is awesome as well. She had 2 patients that are children with special needs that were leaving when I was coming in and her demeanor was very loving, patient, and truly caring. It's difficult to find these days. The other Drs. In that practice are great as well. I HIGHLY recommend U & M family Eye Care read more

The only Eyecare facility my family of 4 visit annually. Dr. Shin and the staff at U & M Family Eyecare are amazing.

I have to say that the doctor there is amazing. She was very sweet and informative. So Cute Pregnant. The other staff Rude and not helpful. My son has been having very bad headaches, so seeking glasses was our first stop to trying to fix this problem. I was told that the glasses would be in, in 3 to 4 weeks. So at the 3 week mark I called to check on them. It took four different people to found his information. The first two people could not even found him in the system. The third was so rude, because we have Wellcare, He tells me that the government is slow and that was why it was taking so long. I replied with the government doesn't make my sons glasses your company does. He said, "Well if you had different insurance then they would be back in a week. You glasses will take about 6 weeks." Are you KIDDING me??? Sound to me like someone forgot to send them off or something. I have gotten glasses from here before and it took about 3 1/2 weeks for them to come back. The forth girl gets on the phone and is super nice. Tell me she is sorry and she hates that they are taking this long. They are hoping to have a shipment sometime next week. That they would hopeful be in there. That someone would call me. If they would have just put her on the phone to start with things would have been a lot smoother. Instead I got put on hold 3 times and rude employees who didn't know what they were talking about. read more