The manager followed me around like I was a criminal. She was not very nice and looked like she had…read morejust eaten a lemon. Other staff was ok. Honestly, if there was another store that I could get things at I would.

WHAT IS ACE DOING??!!!…read more I ordered an item online from Ace and needed to return it, so I went to their website (sadly I ignored my instinct not to shop at Ace because they are going extinct). Their "easy" return policy states that you must find a store and return it there or call a number. I called the number and was met with a promotional scam. The only option to get to talk to a representative was to dial "1" which brings you to a promotional department asking if you want $100. I wasn't born yesterday and I know you never get something for nothing. I said I just want to know how to return my item and so they promptly hung up on me, so I had to find a store. The nearest store was Werner's Ace, in Florida, NY, which is a 25 minute drive from my house. When I got there and said that I needed to make an online return, a very rude woman snapped at me that I have to come back tomorrow because the person who does online returns will be in tomorrow. So, of the three people behind the counter, none knew how to process a return - there is just one person specially trained LOL??!!! What are you doing guys? Do you know what year it is?

Always friendly and they always seem to have exactly what I am looking for. There is better parking…read morearound back and easy to access. The owner is always courteous and knowledgeable

Nestled around on the back side of main st Goshen is Goshen Hardware. This cavernous hardware store…read morelooks like it could have it all. I needed some small piece of hardware that the pleasant gentleman quickly produced for me and after a brief cordial talk, I was on my way. I will be back to Goshen Hardware, it's a refreshing throwback to a business run the right way and small town smarts

Just wanted to say thanks Bob and the folks at Nailed it. This is why I love dealing with a family…read moreowned hardware store versus the big guys. It just was a good experience. I was helped over the phone, came in, got an education and great service. I will be coming to Nailed it for any needs I have in the future. The shear pins worked like a champ. Keep on giving that personal touch!

Great local paint and hardware store. Corinne is awesome and always a friendly environment. Support…read morelocal business and give them a shot before going to the big box stores.

Went in. Needed simple screw, hardware pieces to fix piece. My piece metric. From Kiev. I ask…read moresimple help question and man rude. Ok. My sale only dollar or two for simple screw but why not help? Why walk away to talk deck with lady. Anyway I not find what I need and no one help. Other person says go down street to real hardware store and I find there.

1st time customer at Roe Brothers! Let me start out by saying they have a customer for life, from…read morethe moment I walked into the door I was greeted like family. The staff behind the sales desk was genuine and extremely helpful. They helped my wife and I see eye to eye on interior moldings for our house as well, as well order and design new doors and windows. If only the big box stores were like this...sigh We look forward to continuing our relationship with Roe Brothers in the future as they help and guide us turn our dreams into realties.

Excellent hardware store! The best in Warwick. They stock everything any homeowner might need to…read moremake any home repair. And plenty of expendables, like paint and painting supplies, for home renovations. I've counted on Wadeson's for years. Especially for last minute items I've run out of -- they have a solid selection of nuts and bolts, plumbing, and electrical. Highly recommended.

I regret not getting the police involved…read more I had been coming here for decades, but after my experience, never again. I used their service with u-haul's u-box, where you pack a box, let it remain in storage at Wadeson's and then ship it when you're ready. After about a month and a half of storage, I had them ship the box to CA. I soon received a padlock key in an envelope in the mail from Wadeson's with no explanation (keep in mind that you lock the box with your own padlock, for which I alone had the key). When the box eventually arrived, it was a completely different box, half-full. Hence, the new padlock key. I packed my box to the brim and I was able to walk into this box. Everything of value was missing. My professional musical gear, my snowboard gear, electronics, amplifier, an amazing record collection, clothing. I'm still realizing what was missing. My whole life was in that box. Only after I contacted them did they tell me that my box had fallen off a forklift and broke. They said they packed everything neatly into the new box, but this was clearly not true. They were extremely sketchy and apparently had no security footage, never made an inventory, and most importantly, never contacted me. U-haul insurance gave my a paltry $2k to cover all of this gear after a lengthly experience finding old receipts and creating an inventory. It was all worth sooo much more. I will never go to Wadeson's again.

Friendly service, great selection, and a wonderful local business…read more We used this place for all our home renovations. The lumber and other construction materials are very good (not like Home Depot).

I have been going here many years and this place has almost everything you need. The owners are…read morepresent there all the time and the employees have been there for years. They are always very helpful the moment you walk in the door. A great place for your hardware needs. Their prices are somewhat high but you can travel 20+ miles to home depot and spend the gas money. Most of the tme, I would rather save time. recommended.

I came in to pick up some color matched paint. I found the store to have an impressive amount of…read morequality stock. The staff is knowledgeable and very helpful.

Small town hardware store. Convenient location when you need things quick. Prices are reasonable…read more Staff could be friendlier.

I had the pleasure of spending a day with a dear friend in Beacon, and Brett's Hardware was our…read morevery first stop. We were instantly so impressed by the store, but even more impressed by Dee! Her warmth, kindness, and incredibly personable nature completely blew us away from the moment we met her.Dee went entirely out of her way to help us, providing the absolute highest depth of customer service. She shared invaluable local insights about Beacon, giving us great directions on how to navigate the town, catch the bus, and find the absolute best coffee spots. She was the very first person we met on our trip, leaving a lasting impression that beautifully set the tone for an absolutely wonderful day. Because of how wonderful Dee was, we are already looking forward to returning to Beacon and making sure to shop at Brett's Hardware again! Thank you, Dee, for your unforgettable kindness!

This is a store I go out of my way to shop at. I don't know whether I can get certain things at a…read morebigger store like Lowes or Home Depot for less expensive, but I honestly don't care -- the folks who work there are super nice and knowledgeable and take their time to help you find something. There's also always someone there to help me bring the heavy stuff to the car, and no one will accept a tip -- "happy to help" seems to be their tag line. They're also great about referring customers to other local businesses if they don't have something I'm looking for. A recent example was I was looking for a hori-hori (google it, it will change your life). They had some tools that looked similar and probably could've sort of done the trick -- but someone working there told me where I could find an actual one on Main Street. Found it, bought it -- and told the folks working there how I learned about them. Builds community and relationship as opposed to competition. Dig it. These folks are my go to -- highly recommend them.

I visited the McAfee Hardware store today, Saturday, January 10, 2025 and I have to tell you they…read morejust never failed to amaze me and always succeeded my expectations. The owner was there and we chatted for a while after we explain exchange pleasantries and happy new year, etc. and I had to get some keys made and needed a few sundry items and they are just so friendly. They'll walk you to the item help you make a selection and it's just a great family business And we love going to McAfee hardware store in McAfeeNew Jers

Always good always knowledgeable Very nice They still know…read morewhat the hell their doing !

I got multiple bids to paint my house, which were all too high for my budget. I rented a 60-foot…read moreboom lift to reach the highest parts so I could paint it myself. With the help of friends and United Rentals, I was able to paint my house. Richard in the New Hampton office was very helpful. The guys that delivered it made sure I could work the machine. Thank you United Rentals.

Great customer service. Very knowledgeable and friendly staff. Equipment is in excellent condition…read moreand just an all- around great experience time after time. Highly recommended